IEEE Transactions on Professional Communication Jan 1997

Toward better case study research

M.S. MacNealy

Abstract

Case study research can make important contributions to the field of professional communication if the research is carried out with rigor. The paper discusses inaccurate uses of the term "case study" and then presents ideas for conducting more rigorous case studies. Advantages and disadvantages are described, as well as typical techniques, such as interviews, logs, and visual and verbal protocols.

Journal
IEEE Transactions on Professional Communication
Published
1997-01-01
DOI
10.1109/47.649554
CompPile
Search in CompPile ↗
Open Access
Closed
Topics
professional writing qualitative research
Export
BibTeX RIS

Citation Context

Cited by in this index (6)

  1. Palma et al. (2021)
    Identifying Multidisciplinary Metrics to Analyze NASA Case Studies
    IEEE Transactions on Professional Communication
  2. Lee et al. (2017)
    Engineering Students' Perceptions of Graduate Attributes: Perspectives From Two…
    IEEE Transactions on Professional Communication
  3. Boettger et al. (2013)
    An Overview of Experimental and Quasi-Experimental Research in Technical Commun…
    IEEE Transactions on Professional Communication
  4. Williams et al. (2004)
    Introduction to the Special Issue on New Case Studies forTechnical and Professi…
    IEEE Transactions on Professional Communication
  5. Gallivan (2001)
    Meaning to change: how diverse stakeholders interpret organizational communicat…
    IEEE Transactions on Professional Communication
Show all 6 →
  1. Adler (2000)
    An evaluation of the social perspective in the development of technical requirements
    IEEE Transactions on Professional Communication

Cites in this index (6)

  1. Philbin et al. (1996)
    The paradox of revision: a study of writing as a product in the revision of manuals
    IEEE Transactions on Professional Communication
  2. Loehr (1995)
    Composing in groups: the concept of authority in cross functional project team work
    IEEE Transactions on Professional Communication
  3. Vest et al. (1995)
    Relating communication training to workplace requirements: the perspective of n…
    IEEE Transactions on Professional Communication
  4. Procter (1994)
    You haven't heard a word I said: getting managers to listen
    IEEE Transactions on Professional Communication
  5. D'Ambra et al. (1994)
    Multimethod approaches for the study of computer-mediated communication, equivo…
    IEEE Transactions on Professional Communication
Show all 6 →
  1. Amsden et al. (1993)
    The KIVA story: a paradigm of technology transfer
    IEEE Transactions on Professional Communication
Also cites 7 works outside this index ↓
  1. kirk (1986)
    10.4135/9781412985659
    Reliability and Validity in Qualitative Research  ↗
  2. 10.1177/002194369303000205
     ↗
  3. 10.2307/376357
     ↗
  4. 10.2307/357405
     ↗
  5. 10.2190/NETC1
     ↗
  6. 10.2307/357381
     ↗
  7. 10.1177/002194369303000204
     ↗
CrossRef global citation count: 24 View in citation network → Build reading path →

Related Articles

  1. Computers and Composition Jun 2026
    “Article laundry” or “tutor in pocket?”: Multilingual writers’ generative AI-assisted writing in professional settings ↗
    Qianqian Zhang-Wu
    writing pedagogy teacher development professional writing qualitative research digital rhetoric artificial intelligence multilingual writers
  2. Journal of Technical Writing and Communication Mar 2026
    “It's Hard to Show ROI When You’re Preventing Things from Happening”: How Impact Storytelling Frames Community Health Initiatives for Executive Audiences ↗
    Margaret Hsiao
    technical communication professional writing qualitative research
  3. Written Communication Mar 2026
    Faculty and Administrator Perceptions of Interdisciplinary Collaborative Writing: Practices, Challenges, and Support Structures ↗
    Stephen Carradini; Ed Nagelhout
    collaborative writing professional writing labor and working conditions qualitative research
  4. Business and Professional Communication Quarterly Mar 2026
    How Organizations Can Integrate AI-Generated Positive Communication Into Recruitment Efforts for Gen Z Employees ↗
    Stephanie A. Smith; Michael G. Strawser
    writing pedagogy professional writing qualitative research
  5. IEEE Transactions on Professional Communication Mar 2026
    Effective Practices for User-Centered Instant Localization of a Screen Reader Software ↗
    Zsuzsanna B. Palmer
    technical communication professional writing qualitative research