Toward better case study research

Abstract

Case study research can make important contributions to the field of professional communication if the research is carried out with rigor. The paper discusses inaccurate uses of the term "case study" and then presents ideas for conducting more rigorous case studies. Advantages and disadvantages are described, as well as typical techniques, such as interviews, logs, and visual and verbal protocols.

Journal
IEEE Transactions on Professional Communication
Published
1997-01-01
DOI
10.1109/47.649554
CompPile
Open Access
Closed
Topics
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Citation Context

Cited by in this index (13)

  1. Technical Communication Quarterly
  2. Journal of Business and Technical Communication
  3. Technical Communication Quarterly
  4. IEEE Transactions on Professional Communication
  5. Technical Communication Quarterly
Show all 13 →
  1. IEEE Transactions on Professional Communication
  2. Business and Professional Communication Quarterly
  3. Written Communication
  4. IEEE Transactions on Professional Communication
  5. IEEE Transactions on Professional Communication
  6. IEEE Transactions on Professional Communication
  7. IEEE Transactions on Professional Communication
  8. Journal of Technical Writing and Communication

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