Journal of Business and Technical Communication Jan 2016

From Participatory Design to a Listening Infrastructure

Kristen R. Moore ; Timothy J. Elliott Texas Tech University

Abstract

In this article, the authors confront challenges faced in public planning projects when the desire to implement participatory design is complicated by the need for mass quantities of data. Using one case of participatory design in urban planning, they suggest that planners struggled to effectively employ participatory design methodology because they neglected to collect the tacit knowledge generated through their participatory processes. Coupling participatory design with a listening rhetoric, they suggest that participatory processes that include tacit knowledge and representative citizen participation might augment public planning projects that hope for both big data collection and democratic approaches to urban planning.

Journal
Journal of Business and Technical Communication
Published
2016-01-01
DOI
10.1177/1050651915602294
Open Access
Closed
Topics
multimodality

Citation Context

Cited by in this index (13)

  1. Rea (2025)
    Social Problems and Racial Agendas: Analyzing the Structural Racism of Historic…
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  2. Elliott (2024)
    A Dangerous, Costly Neighborhood: A Critique of Blight and Obsolescence Claims …
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  3. Dush (2023)
    The Art of Assembly: Script, Platform, Document
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  4. Hopton et al. (2023)
    Critical Approaches to Climate Justice, Technology, and Technical Communication…
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  5. Silvestro (2023)
    “I Do Think We Did the Right Things at the Right Time to Generate the Right Buz…
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Show all 13 →
  1. Green (2021)
    Resistance as Participation: Queer Theory’s Applications for HIV Health Technol…
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  2. Green (2021)
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  3. Sánchez (2020)
    Examining Methectic Technical Communication in an Urban Planning Comic Book
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  4. Sánchez (2020)
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  5. Card (2020)
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  6. Lawrence et al. (2019)
    Communicating Campus Sexual Assault: A Mixed Methods Rhetorical Analysis
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  7. Bacha (2018)
    Mapping Use, Storytelling, and Experience Design
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  8. Jones et al. (2016)
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Cites in this index (9)

  1. Frost (2013)
    Transcultural Risk Communication on Dauphin Island: An Analysis of Ironically L…
    Technical Communication Quarterly
  2. Moore (2013)
    Exposing Hidden Relations: Storytelling, Pedagogy, and the Study of Policy
    Journal of Technical Writing and Communication
  3. Haas (2012)
    Race, Rhetoric, and Technology
    Journal of Business and Technical Communication
  4. Blythe et al. (2008)
    Action Research and Wicked Environmental Problems
    Journal of Business and Technical Communication
  5. Wilson et al. (2007)
    Boundary Objects as Rhetorical Exigence: Knowledge Mapping and Interdisciplinar…
    Journal of Business and Technical Communication
Show all 9 →
  1. Mara (2006)
    PEDAGOGICAL APPROACHES: Using Charettes to Perform Civic Engagement in Technica…
    Technical Communication Quarterly
  2. Eble et al. (2004)
    Educating "Community Intellectuals": Rhetoric, Moral Philosophy, and Civic Engagement
    Technical Communication Quarterly
  3. Spinuzzi (2002)
    Toward Integrating Our Research Scope
    Journal of Business and Technical Communication
  4. Grabill et al. (1998)
    Toward a critical rhetoric of risk communication: Producing citizens and the ro…
    Technical Communication Quarterly
Also cites 13 works outside this index ↓
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CrossRef global citation count: 46 View in citation network →

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