This study investigates the social media strategies that Chinese museums use in communicating on Weibo, focusing on the ways these museums engage with the public and the effectiveness of their online interactions. Combining grounded theory and content analysis, the authors analyze 319 posts from six major museums and 842 posts from 36 smaller museums. Their findings suggest that although museums effectively use social media for educational purposes, there is room for more interactive and diverse content to enhance public engagement. The study provides practical insights on how museums can optimize their social media strategies by emphasizing audience-centered communication and greater interactivity in order to foster deeper connections with the public.

Purpose: Writing has been identified as an important skill. Business writing refers to the form of writing that is used to communicate in formal settings in various corporations and organizations. A number of research studies have identified writing as a crucial skill that needs to be developed by students. The purpose of the study is therefore to understand how an experiential learning module on business writing can improve the email-writing and report-writing skills of management postgraduates. Design/Methodology/Approach: The study uses an experimental research methodology based on experiential learning pedagogy to obtain the results of the intervention on the business writing skills of the management postgraduate students. The module was developed by the researcher and then was taught to the students through the online platform Zoom. Pretest, posttest, and delayed posttest analysis was conducted to find the impact of the intervention. The students were evaluated by an industry expert to avoid bias as they were trained by the researcher. Findings: The results of the study indicated that the intervention had a significant impact on the business writing skills of the participants. The results of the component analysis also indicated a large effect on the content, persuasive abilities, lateral thinking abilities, and the interpersonal skills of the participants in written communication. The analysis of the test scores revealed that an initial training based on the experiential learning methods can have a long-term impact on the improvement of the skills of the students, as the delayed posttest results were more than the posttest results. Originality/value: The study will be beneficial to educators, trainers, as well as students in understanding how experiential learning can impact the business writing skills of the students.

Deborah Brandt’s concept of literacy sponsorship remains foundational in writing studies but, as Brandt herself noted in 2015, its sharper insights into power, ideology, and asymmetry have often been softened in application. Building on this framework, Kara Poe Alexander has shown how reciprocal forms of sponsorship emerge in service-learning contexts where students act as both recipients and providers of literacy support. Inspired by this expanded model, this symposium essay returns to the original concept of sponsorship not to dispute its fundamentals but to continue extending it toward a more networked, mutual vision that better reflects the conditions of AI-mediated, experiential learning. Drawing on my own institutional example, this essay traces how literacy sponsorship moves bidirectionally across instructional, technological, and community spaces. It invites further dialogue about the future of literacy sponsorship in an age of distributed expertise and asks how our field might adapt its theories to better account for the tangled, mutual economies of literacy unfolding around us.

This Research Brief presents an overview of current research in community-engaged writing, particularly foregrounding the importance of praxis-oriented and collaborative approaches. Here, we articulate collaboration, reciprocity, and accountability as some of the main tenets of community-engaged writing, and we showcase the variety of projects that such work can include (from local food writing to prison literacy work to transnational social justice movements and beyond). Then, we explore some of the methods and methodologies that are central in this scholarship, drawing on examples that engage storytelling, oral history and interview methods, archival methods, ethnographic research, and even public performances and workshops. We conclude with a discussion of future possibilities for research, teaching, and the imperative to see community-engaged work as part of scholarly work in tenure, promotion, and review.

This article describes a gamified technical writing assignment inspired by the Hunt a Killer board games. Students solve a fictional mystery by analyzing AI-generated technical documents as an introduction to the most common deliverables and genres in the field and practice of Technical and Professional Communication. Grounded in research on gamification and AI, this activity fosters experiential learning by situating technical writing genres as both structured and dynamic tools. By combining genre analysis with collaborative problem-solving, the assignment offers a novel approach to teaching genre in technical writing, emphasizing flexibility and critical thinking.

This article examines a multi-year study of a client-based, critical service-learning project embedded in a Professional Writing course at a Jesuit Catholic university. Drawing on surveys and interviews with students across six course sections, the study explores how students perceived service learning, which aspects of the project most shaped their learning, and how the university's mission informed their understanding of service and professionalism. Findings reveal that while students often entered the course with conventional assumptions about service as charity and professionalism as formality, many came to adopt a more relational, justice-oriented view of professional communication. By engaging with real clients—many of whom face structural inequities—students encountered the human realities behind workplace writing and began to see professionalism as a flexible, context-responsive ethic grounded in care and reciprocity. This article proposes the concept of justice-oriented professionalism as a reimagined model for technical and professional communication, one aligned with critical pedagogy, social justice, and relational responsiveness.

This study aims to explore the significance and relationship between soft skills of students and entry-level career success in the Malaysian logistics industry. Utilizing a descriptive and correlational research methodology, data were collected from 381 logistics students, educators, and industry professionals. Quantitative analysis using SPSS V 26 and structural equation modeling revealed that communication, problem solving, teamwork, and adaptability positively affect career success, while leadership showed no significant impact on entry-level career success. The study recommends experiential learning, workshops, and mentorship to address soft skills deficits and enhance employability in the evolving logistics industry.

A customized chatbot and structured interactions with ChatGPT were integrated into professional business communication pedagogy to foster critical reading, evaluative judgment and independent writing skills. The iterative-experiential learning feature of AI was utilized. AI (the chatbot and ChatGPT) was conceptualized as an assistant, coach, and provocateur in learning rather than a shortcut to bypass effort. The effectiveness of the intervention was explored through students’ reflections and learning experiences. The findings suggest that AI interventions for developing critical reading and writing skills can enhance traditional pedagogies and the learning curve. Implications and limitations of the study were also discussed.

Jennifer L. Bay is professor of English at Purdue University, where she teaches undergraduate courses in the professional and technical writing major and graduate courses in technical and professional writing, community engagement, experiential learning, and rhetorical theory. Her work has appeared in journals such as the Journal of Business and Technical Communication, Journal of Technical Writing and Communication, IEEE Transactions on Professional Communication, and Technical Communication Quarterly.Felisa Baynes-Ross is an assistant course director of English 1014 (writing seminars) and senior lecturer in English at Yale University where she teaches courses in expository writing, creative nonfiction, and pedagogy. Both in her teaching and writing, she is interested in aesthetics of dissent, which she explores in medieval polemical treatises and poetry and historical narratives on the Caribbean. Her published work appears in the Journal of Medieval and Early Modern Studies, Caribbean Quarterly, and The Caribbean Writer.Caitlin Cawley is the assistant director of the writing program and an advanced lecturer of English at Fordham University. She teaches courses in twentieth and twenty-first-century American literature, composition and rhetoric, critical theory, and film studies. Her scholarship has appeared in the Journal of the History of Ideas, Journal of American Studies, The Faulkner Journal, and The Oakland Review and has received generous support from the US Army Heritage Center and the National Endowment for the Humanities.Tracy Clark is a senior lecturer in the Professional Writing program at Purdue University. Research interests include accessibility and usability, public health communication, multimodal content development, and the intersection of gender identity and neurodiversity in technology use.Garrett I. Colón is a doctoral candidate in the Rhetoric and Composition program at Purdue University and the assistant director of content development for the Purdue OWL. His research interests include technical and professional communication, user experience design, community engagement, and writing across the curriculum.Adrianna Deptula is a current doctoral student in the Rhetoric and Composition program at Purdue University. Her research interests include science, technology, and medicine (STM); patient advocacy; and new materialism.Shelley Garcia is associate professor of English at Biola University where she teaches courses on race, gender, and culture in American literature, as well as composition and rhetoric. She has published on Chicana feminist authors who write across genre, focusing on the intersections of form, identity, and resistance. Additional research interests that have emerged from her teaching include the role of literary studies in developing intercultural competence, the theme of abjection in Toni Morrison's novels, and representations of the femme fatale in American modernist fiction.Eliza Gellis is a recent graduate of the Rhetoric and Composition doctoral program at Purdue University. Her research interests include comparative rhetorics, public and cultural rhetorics, rhetorical theory, and pop culture.Caroline Hagood is an assistant professor of literature, writing, and publishing and director of Undergraduate Writing at St. Francis College in Brooklyn. Her scholarship has appeared in journals including Resources for American Literary Study, Texas Studies in Literature and Language, Pennsylvania Literary Journal, and Caribbean Literature, Language, and Culture.Emily Rónay Johnston is an assistant teaching professor in writing studies at the University of California, Merced, and a New Directions Fellow through the Andrew W. Mellon Foundation. She holds a PhD in English studies from Illinois State University, an MFA in creative writing from the University of Alaska, Fairbanks, and a BA in women's studies from the University of California, Davis. Prior to academia, she worked in a domestic violence shelter and an addiction recovery center for women. She has published articles on the relationship between writing and adversity, as well as the restorative promises of writing pedagogy in the face of adversity, in College Composition and Communication (2023), Writers: Craft & Context (2022), Rhetoric of Health and Medicine (2020), and elsewhere.Pamela B. June is associate professor of English at Ohio University Eastern, where she teaches women's literature, American literature, literature and social justice, and writing courses. She is the author of two books, Solidarity with the Other Beings on the Planet: Alice Walker, Ecofeminism, and Animals in Literature (2020) and The Fragmented Female Body and Identity: The Postmodern, Feminist, and Multiethnic Writings of Toni Morrison, Theresa Hak Kyung Cha, Phyllis Alesia Perry, Gayl Jones, Emma Pérez, Paula Gunn Allen, and Kathy Acker (2010). In 2021, she earned the Ohio University Outstanding Professor Award in Regional Higher Education.Nate Mickelson is clinical associate professor and director of faculty development in the Expository Writing Program at New York University. He is author of City Poems and American Urban Crisis, 1945 – Present (2018) and editor of Writing as a Way of Staying Human in a Time That Isn't (2018). Nate's scholarly writing has appeared in Criticism; Journal of Modern Literature; Journal of Urban Cultural Studies; Learning Communities Research and Practice; and Journal of College Literacy and Learning.Ryan Michael Murphy is an assistant professor of business communication in the department of business information systems at Central Michigan University. He completed his PhD in rhetoric and composition at Purdue University in 2022. His current research focuses on the transfer of knowledge and skills between academic and nonacademic settings with a special interest in the ways business communication pedagogy can better recognize the experiences and knowledge students bring into the university.Jenni Quilter is executive director of the Expository Writing Program and assistant vice dean of general education in the College of Arts and Sciences at New York University (NYU). She is author of Hatching: Experiments in Motherhood and Technology (2022) and Painters and Poets of the New York School: Neon in Daylight (2014). She's currently writing and publishing about silent cinema, bodybuilding, Zeno's paradoxes, Afro-futurism, North African piracy, Norway, and animal migration. Quilter won NYU's Golden Dozen Teaching Award in 2014.Sahar Romani is a clinical assistant professor in the Expository Writing Program at New York University (NYU), where she teaches in the College of Arts and Sciences. She has published poems and essays in Guernica, Poetry Society of America, Entropy, The Offing, The Margins and elsewhere. She's received fellowships from Poets House, Asian American Writers’ Workshop, and NYU's Creative Writing Program.Megan Shea is a clinical professor and faculty mentor in the Expository Writing Program at New York University, where she teaches in the Tisch School of the Arts. Shea is the author of Tragic Resistance: Feminist Agency in Performance (2025). Her articles have been published in Theatre Journal, Theatre Topics, and the Journal of Dramatic Theory and Criticism. Shea is also an actor, director, and playwright. Her gender-bending play Penelope and Those Dang Suitors was selected as a 2018 winner in Hudson Valley Shakespeare's ten-minute play contest.Christina Van Houten is a clinical associate professor in the Expository Writing Program at New York University, where she teaches in the Tandon School of Engineering. She is completing her first book Home Fronts: Modernism and the Regional Framework of the American Century. Her articles have been published in Comparative Literature Studies, Women's Studies, Politics and Culture, and Workplace: A Journal of Academic Labor.Bethany Williamson is associate professor of English at Biola University, where she teaches courses in British and global literatures, literary theory, and academic writing. Her current interests include ecocritical approaches to the long eighteenth century and articulating the humanities’ value in the age of artificial intelligence. She is the author of Orienting Virtue: Civic Identity and Orientalism in Britain's Global Eighteenth Century (2022), as well as articles in journals such as Eighteenth-Century Fiction, the Journal for Early Modern Cultural Studies, South Atlantic Review, and ABO: Interactive Journal for Women in the Arts, 1640–1830.Elisabeth Windle is senior lecturer of English and women, gender, and sexuality studies at Washington University in St. Louis, where she teaches advanced writing courses and introductory courses in gender and sexuality studies, as well as courses on queer US literature, true crime, and contemporary fiction. She formerly taught in the College Writing Program. Her work has been published in MELUS and Camera Obscura.Mira Zaman is an associate professor of English at Borough of Manhattan Community College, City University of New York. Her research centers on representations of the devil in eighteenth-century British literature, and she is also passionate about teaching composition and rhetoric. Her scholarship has appeared in Persuasions, ANQ, Marvell Studies, and Eighteenth-Century Life.

Effective source use is a critical skill for first-year writing students because it prepares them for academic, professional, and civic engagement; however, existing research demonstrates that selecting appropriate sources and engaging them insightfully remains a significant challenge. While students struggle with the combined pressures to read, evaluate, and synthesize scholarly sources, we argue that online media including news articles, opinion pieces, and social media posts are a potent but underutilized resource for building students’ competence and confidence with source use. In this article, we present the methods that we have collaboratively developed as an instruction librarian and a first-year writing instructor to propose a new approach to teaching undergraduate research using online media. We detail strategies for teaching advanced search skills using Google and social media platforms like Reddit and X (formerly Twitter), as well as a “reception study” writing assignment that requires students to develop source evaluation and synthesis skills for engaging these online sources. The success of our module highlights that enabling students to build their research skills in the context of these more familiar source formats can lead them to an enriched understanding of the research process—including formulating an authentic research inquiry and engaging meaningfully with real audiences—while also building their skills in accessing, evaluating, and synthesizing diverse sources. Furthermore, by developing research skills in the context of social media platforms and online popular media sources, students gain a practical sense of the relevance of academic research skills to their daily research habits.

This piece explores a recent change in pedagogy for a professional communication program at a U.S. university. The Covid-19 pandemic prompted a reevaluation of the program’s service-learning curricula. Students’ pre-pandemic challenges are described and compared to their exacerbated struggles post-Covid, especially the impact of misinformation and artificial intelligence upon critical thinking skills. Service- learning clients’ struggles too are analyzed. Intersecting service-learning pedagogy with thought from public pedagogy scholarship can address these challenges by enhancing reciprocity in service-learning relationships. A nuanced understanding of reciprocity in service-learning roles can address power dynamics and break free from restrictive academic conventions, fostering a more equitable learning environment. The piece includes an example of how a revised service-learning curriculum in grant writing affected students’ critical thinking skills and enabled client partners to advocate for their organizations’ constituents.

This issue of Reflections: A Journal of Community-Engaged Writing and Rhetoric includes perspectives from students, faculty, and community members who illustrate the power of community in classrooms, medical centers, churches, and kitchens.

This study presents a dual bibliometric analysis of business communication research. Study 1 analyzes 135 publications from the Web of Science (1993-2024) to map global trends in communication and pedagogy within business education. Study 2 focuses on 328 articles from Business and Professional Communication Quarterly , offering journal-specific insights. Key themes include soft skills, AI literacy, digital communication, and experiential learning. The study highlights how global trends are reflected and extended within a leading journal. Findings offer valuable implications for educators, researchers, and curriculum developers seeking to align communication instruction with evolving academic and professional demands.

Simulations have proven effective in creating an authentic and experiential learning environment for practicing communication skills. However, more simulations based on real-life events can be conceptualized to engage and immerse students in business and social scenarios. This article presents a simulation based on the Olympics, where teams take on the roles of various stakeholders such as citizen groups, environmentalists, government representatives, sponsors, and others, negotiating the feasibility and environmental impact of organizing such large-scale events. The students learned and honed their strategic persuasion and negotiation skills during the simulation. Limitations and areas for improvement of the simulation are also discussed.

We provide a tour of the ecology of emerging digital tools and artifacts that increasingly mediate public engagement with science in the context of environmental decision making. As our examination of emerging technologies in this context illustrates, while not all technical communication is science communication, science communication is increasingly also productively viewed as technical communication.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background</b>: Corporations are increasingly leveraging social media to communicate their corporate social responsibility (CSR) practices and corporate ability (CA) messages. Concurrently, the overseas expansion of Chinese corporations is significantly affecting global environmental sustainability and CSR practices. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Drawing upon the conceptual framework of stakeholder engagement proposed by Kujala et al., this study measures the engagement effects of specific CSR/CA topics communicated by Chinese corporations on Facebook. Although previous research has compared the effectiveness of CSR and CA topics, it has resulted in a lack of consistent findings on which specific CSR/CA topics spark more responses from stakeholders. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. Which CSR/CA topics are likely to generate the higher amount of public engagement (measured by the count of likes, shares, and comments) on social media? 2. Which CSR/CA topics are likely to elicit comments with the most positive tone on social media? 3. Does the tone of corporate posts correlate with that of the public comments that they evoke? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research methodology:</b> Using content and sentiment analysis, this study examined 11,628 corporate posts and 235,976 fan comments on the Facebook accounts of 34 large Chinese corporations to investigate the influence of message topics and emotions on public responses. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> The results indicated that CA topics elicited more responses than CSR topics did, but public comments on the latter were more favorable. Among the CSR topics, “public health commitment” generated the most responses, and “supporting cultural/sport events” received the most favorable comments. “Industry leadership” generated more favorable comments than other CA topics did. Overall, topics differed significantly in terms of the number of responses and the tone of comments that they yielded. The tone of CSR posts was positively correlated with the tone of the ensuing public comments, but such a relationship was not observed with CA posts. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusion:</b> Corporations should constantly scrutinize stakeholder responses to different topics posted on their social media accounts and adjust topic proportions accordingly to optimize communication outcomes. Scholars can enrich theories of Western roots through Eastern perspectives by studying how Chinese corporations communicate messages globally.

Introduction: Research shows that empathy is a core competence of communication professionals. Still, the pedagogy of including empathy in professional communication curricula has been underexposed in the literature. About the case: This article describes the development and evaluation of a course aimed at increasing students’ empathy competence in the final year of a Dutch bachelor-level communication program. A detailed description of the course is provided. Situating the case: The course operationalizes a recent model of empathy competence in professional communication settings. It focuses on empathy-related skills, knowledge, and attitudes. Experiential learning and student-led discussions are core elements in the course. Methods/approach: The course was taught in two different classes (N = 47). Student evaluations and reflections included standard institutional course assessment data, a report from an institution-led student panel evaluation, and student reflections during coursework as well as before, immediately after, and two years after the course. Results/discussion: The course was evaluated very positively in the institutional course assessment and panel evaluation. The student reflections show that students had a great appreciation for the course overall, as well as for specific course elements. The course made them aware of the complexity and multifaceted nature of empathy, and had a profound impact on their professional and personal identity. Conclusion: This article demonstrates the effectiveness of a course designed to develop empathy competence in communication professionals and advocates for future research to explore long-term effects and cross-industry applications.

This article presents a conceptual framework for enhancing business writing skills through social media integration in business communication education. By embedding platforms like LinkedIn and Twitter, the framework promotes essential competencies such as clarity, audience awareness, and professional tone. Five core principles—constructivist learning, digital literacy, ethical writing practices, real-time feedback, and collaborative writing—underpin this framework, emphasizing experiential learning that bridges informal and formal communication styles. This approach offers educators a structured method for developing students’ adaptability and writing proficiency, aligning pedagogical practices with the evolving needs of modern business communication.

This article presents a conceptual framework for integrating experiential learning into higher education, focusing on guest speaker engagements, company field trips, and project-based learning. Grounded in Kolb’s experiential learning theory and Bandura’s social learning theory, the framework aims to bridge the gap between academic theory and professional practice by fostering critical thinking, teamwork, and communication skills. The article also explores the potential of technologies like virtual reality and AI in enhancing experiential learning, while emphasizing future research on long-term impacts, cultural adaptation, and faculty development.

Aaron Bruenger (he/they) is a senior lecturer at the University of Minnesota Rochester where he teaches writing and communication courses. He is interested in rhetorical criticism and theory, multimodal literacy and composition, and relational pedagogy.Ellen C. Carillo (she/her) is professor of English at the University of Connecticut and the writing coordinator at its Waterbury campus. She is the author of Securing a Place for Reading in Composition: The Importance of Teaching for Transfer (2014), Teaching Readers in Post-Truth America (2018), and The Hidden Inequities in Labor-Based Contract Grading (2021). Ellen is also the editor or coeditor of several textbooks, handbooks, and collections.Esther M. Gabay (she/her) is a PhD student at The Ohio State University, focusing on writing, literacy, disability studies, and writing assessment. She has over a decade of experience teaching first-year writing in the two-year college, and was a collaborative member of the Faculty Initiative of Teaching Reading at Kingsborough Community College. Esther has published articles in TETYC and has chapters in the forthcoming edited collections What Is College-Level Writing (vol. 3) and College Teachers Teaching Reading: Practical Strategies for Supporting Postsecondary Readers.Catherine Gabor (she/her) is professor of rhetoric and acting associate dean for the College of Arts and Sciences at the University of San Francisco. Her professional interests are digital authorship, the scholarship of administration, and ungrading. Her work appears in the Journal of Writing Program Administration, Reflections: Writing, Service-Learning, and Community Literacy, the Journal of Basic Writing, and several edited collections.Kara K. Larson (she/her) is an assistant professor of English at Hillsborough Community College–SouthShore, Florida. She was a Conference on College Composition and Communication Scholars for the Dream Award recipient in 2021. A former middle school English language arts and reading teacher for ESL students, Kara has enjoyed taking learner-centered engagement and collaborative learning strategies into the college classroom.Bronson Lemer (he/him) is a senior lecturer at the University of Minnesota Rochester. He is the author of The Last Deployment: How a Gay, Hammer-Swinging Twentysomething Survived a Year in Iraq (2011). He is a 2019 McKnight Writing Fellow and lives in St. Paul.Jessica Nastal (she/they) is assistant professor of English at College of DuPage. With Mya Poe and Christie Toth, her edited collection Writing Placement in Two-Year Colleges: The Pursuit of Equity in Postsecondary Education won the CWPA Best Book Award for 2022. Jessica serves on the editorial boards of Assessing Writing, Teaching English in the Two-Year College, and Composition Studies.Katherine Daily O'Meara (she/her) is assistant professor of English and director of Writing across the Curriculum at St. Norbert College. Her work has been published in the Journal of Response to Writing, The WAC Journal, and multiple edited collections. Kat's current research focuses on accessible assessment and contract grading, student self-placement, equitable/antiracist pedagogies, WAC/WID, and writing program administration.Cheryl Hogue Smith (she/her) is a professor of English, WRAC coordinator, and liberal arts coordinator at Kingsborough Community College, CUNY. She is a past chair of the Two-Year College English Association (TYCA) and a Fellow of the National Writing Project. Her work appears in TETYC, JBW, JAAL, English Journal, JTW, and in several edited collections.Jesse Stommel (he/him) is a faculty member in the Writing Program at University of Denver. He is also cofounder of Hybrid Pedagogy: the journal of critical digital pedagogy and Digital Pedagogy Lab. He has a PhD from University of Colorado Boulder. He is author of Undoing the Grade: Why We Grade, and How to Stop (2023) and coauthor of An Urgency of Teachers: The Work of Critical Digital Pedagogy (2018).Molly E. Ubbesen (she/they) is assistant professor and director of Writing at University of Minnesota Rochester. She applies critical disability studies to writing studies to support accessible and effective teaching and learning. Her work has been published in Kairos: A Journal of Rhetoric, Technology, and Pedagogy and Composition Forum. Additionally, she is an editor for the forthcoming collection Disability, Access, and the Teaching of Writing.Megan K. Von Bergen (she/her) is an assistant professor of English at Murray State University, where she teaches first-year and upper-division composition courses. She is interested in inclusive, student-centered assessment practices and the programmatic structures needed to support them. Her work has appeared in Composition Studies and enculturation. In her spare time, she likes running (really) long distances.Griffin Xander Zimmerman (they/he) recently graduated with a PhD in rhetoric, composition, and the teaching of English from University of Arizona. Griffin's work appears in the Journal of Writing Assessment and the Journal of Multimodal Rhetorics. An interdisciplinary disability scholar, Griffin focuses his work on pedagogical approaches to neurodiversity, teacher training, disability rhetorics, and relationality through communities of care.

This article reports findings from interviews with twenty college instructors who have facilitated multimodal advocacy projects, identifying their affective significance through reflections. Based on our qualitative analysis of instructor responses, we present the implications of multimodal engagement and what it means for doing social advocacy pedagogies with the community.

This paper emphasizes the importance of mêtis—adaptable and responsive rhetorical action—in achieving responsible, sustainable, and access-based community action for social justice. It specifically connects this concept to disability and access, arguing that centering disability and the embodied material experiences of disabled people are central to sustainable, effective, and ethical civic engagement practices for all. By drawing on the author’s experience working with the Latino Leadership Institute (LLI) in Orlando, Florida, this paper details the challenges encountered and the responsive decisions made, emphasizing how integrating disability-centered methodologies foster inclusivity and accessibility. Ultimately, this paper argues that a mêtis approach informed by disability perspectives allows for effective and ethical civic engagement that prioritizes access and empowers marginalized communities.

Studies of emergent online science communication genres continuously seek to understand novel forms of popularizations aimed at facilitating expert-with-public engagement. To understand how scientists can successfully engage with audiences in dynamic online environments, we examine Reddit’s science subreddit, attending to the acclaimed Ask-Me-Anything (AMA) series, and subsequent Science Discussion Series (SDS). A move analysis on a corpus of AMA and SDS original posts reveal moves used when engaging audiences through these installments.

To be editors in what is now the Age of Artificial Intelligence is not without a feeling of jamais vu.Our practices are predicated upon the existence of the author, which has been called into question by large language models.Although artificial intelligence is not an author because it cannot produce an original text, its texts are, or soon will be, indistinguishable from those produced by an author.In other words, if the original text and the unoriginal text are identical, then any author is simultaneously a nonauthor.We see this paradox, in its mix of the strange and the familiar, as part of an epistemic transformation of our relationship to the text.This paradox is sustained by a cultural resistance to our changing understanding of authorship.Despite the prominence of such essays as Barthes' (1977) "The Death of the Author" and Foucault's ( 1978) "What is an Author?", which dispute historical assumptions about the author as the origin of the text, these theories have never made "the pedagogical turn" (Graff, 1995) into a praxis for relocating the text's origin.Writing is still widely taught as a response to prompts, which locate the origin of the text inside the student.This method of instruction directs attention to the text as it tacitly perpetuates a belief that writing well is a "gift" innate to the individual.Michael Palmquist and Richard Young (1992) observed that this belief does indeed reappear in the writing classroom and pointed out that students who consider themselves ungifted may not pursue opportunities for learning, given the futility of trying to improve an ability they do not possess.There is a symbolic violence to this process by which students embody a belief that they cannot write but are nevertheless confronted with prompts to revise their writing.Consequently, they may avoid revision because they see it not as practice for improvement but as "punishment" (Downs, 2015, p. 67) for being wrong.This symbolic violence can, however, be converted into critical thinking if the text's origin is relocated.Consider an instruction to produce a piece of writing not by responding to the prompt but by replacing its interrogative pronoun (what, which, who, whom, whose) with its antecedent.The student thereby locates the origin of the text outside themself in a preexisting first draft they make present in writing.The instructor, in turn, decides what part of the text is still missing and adds to the draft the interrogative pronoun or proadverb (why, where, when, how) in a prompt for revision.The student, in turn, replaces the interrogative with its antecedent to produce a second draft.And as an interrogative can be addressed to any draft, revision, as a reversal of proformation, is the disclosure of a text that ever exceeds it.Through revision students gradually embody improvement as "a feel for the game" (Bourdieu, 1998, p. 25), a practical sense of which words go where, and through prompts they reflect on how their manipulation of these words enacts meaningful

In response to the increasing alienation from nature exacerbated by digital living, this course design presents an advanced composition “rewilding” course. Combining natural history writing, nature therapy research, and mindfulness activities, the course aims to reconnect students with the natural world. Inspired by Micah Mortali’s concept of rewilding and Barry Lopez’s exploration of inner and outer landscapes, the course emphasizes experiential learning. Through natural history writing, students develop attentiveness to the environment, fostering a sense of wonder and connection. By centering on our innate relationship with nature, rewilding becomes a transformative practice, preparing students for ecological literacy and meaningful engagement with the world.

In our changing educational environment, understanding the way students experience community-engaged writing pedagogy has become more important than ever. Following a semester-long qualitative study examining the reflective writing of students and conducting interviews with those students about their experiences, three students were invited to elaborate on their experiences with a critical community-engaged writing and oral communication course. This article will detail the course, discuss the role of emotion in community-engaged writing pedagogy, and share the experiences of these three students. Each student will discuss their experience with critical community-engaged writing, focusing on the impact, both positive and negative, of working in a group community-engaged writing and oral communication project and on the impact, both positive and negative, of previous life experiences and worldviews on community-engagement.

Introduction: As a field, we have tended to look at user-experience design (UXD) as a data-driven design process, anchored by usability studies, and anchored in fulfilling user needs and expectations. How then might technical and professional communication (TPC) curricula respond to evolving trends in user-experience (UX) scholarship and pedagogy? About the case: Addressing this question, we share our programmatic journey, a teaching case that represents more than a decade of reflection and evolution, culminating in the launch of a redesigned major and a UXD minor in a stand-alone department at a regional, primarily undergraduate teaching-focused university. Situating the case: Our programmatic identity began to shift toward a designer mindset that embraced three core frames for professional action–information design, problem solving, and civic engagement—and three complementary design tenets—empathy, advocacy, and bricolage. Methods/approach: To better understand this shift, we recognized the need for a multimethod approach of data gathering. Beginning with an annual assessment of our introductory and capstone courses, we collected data through examination of key course artifacts, through department self-studies, which includes surveys, interviews, and focus groups with relevant stakeholders, and through an external review. Results/discussion: Our self-study data indicated that our students would benefit from stronger audience awareness and design competencies. From these data, we discuss curricular revisions, which include creating a UXD minor. Conclusions: We conclude this article by considering the following three questions: 1. What strategies might other programs consider if they want to design empathy-driven UX pedagogy that is responsive to prevailing scholarly and pedagogical trends? 2. Why might programs cultivate student-researchers as UX bricoleurs? 3. What might other programs expect from student-researcher UX bricoleurs?

AbstractThis article offers a rationale and model for a reflective capstone course for English majors. Rooted in the SoTL concepts of active transfer and project-based experiential learning, this course asks students to reflect on and analyze their undergraduate work while developing a toolkit to articulate the value of their humanities degrees. Toward that end, students create scaffolded professional projects in multiple genres that help them highlight the soft skills they have developed in their academic career.

Teaching online students to collaborate effectively with community partners and to solve problems through service-learning projects are “on trend” topics for technical communication faculty. This article presents collaboration specifics as well as the author's Collaborative Communication Framework (CCF) to show the types of communication needed to work well with community partners/clients in service-learning. Tips for teaching, including using the CCF and service-learning, will be highlighted so faculty can make choices about how to meet curricular goals while addressing community partner/client needs. Resources for teaching will be offered. Successful student projects will show detailed examples of key ideas throughout the article.

Abstract This essay details the evolution of an interdisciplinary course at a university with proximity to Baltimore, Maryland. The original course relied entirely on experiential learning via field trips. During these trips, students conducted analyses of museums as rhetorical and political spaces. As a result of the pandemic, the course evolved into one that relied entirely on students making virtual field trips for cultural organizations and for those at home. In both courses, students focused on issues of social justice as they pertain to museums: issues of access (who is able/encouraged to visit the museum?), issues of diversity (which artists/works of art are featured and who is offered positions of power within the organization?), and issues of engagement (does the museum offer exhibits/programming that is relevant to the public they serve?). In the revised class, students (1) virtually met with museum representatives to discuss their needs; (2) researched the types of resources, events, and objects that can be found in the different locations; (3) learned how to use technology such as Nearpod as multimodal composing platforms; and (4) created a virtual field trip to be used by that organization for educational and promotional purposes. By creating material for specific audiences, students not only learned the rhetorical skills of composing for diverse groups but also grappled with issues of equity, access, and engagement. While the revisions were made out of necessity, this essay details the transferable methodology that can continue to be employed in online classes and integrated into in-person learning.

Ryan Baxter graduated from the University of Michigan College of Literature, Science, and the Arts in 2017 with a BA in English language and literature. Following this, he completed a master of letters on the Gothic imagination at the University of Stirling in 2019. He is currently a master's student in English at Central Michigan University on the lookout for opportunities to gain teaching experience. His research interests include the Gothic from the late eighteenth century to the present, cinema and broadcast cultures in Britain and Ireland, theories of haunting and spectrality, epistemology, landscape studies, and spatial theory.Kelly L. Bezio is associate professor of English at Texas A&M University-Corpus Christi, where her research and teaching intersect with and inform the fields of cultural studies, biopolitical theory, American literature before 1900, critical race studies, literature and science, and health humanities. Her interdisciplinary scholarship foregrounds how insights from the past help us understand how to combat inequity in the present moment.Mark Brenden is a PhD candidate in writing studies at the University of Minnesota, Twin Cities, where he also teaches writing classes. His current research investigates the digital transformation of higher education, particularly as it relates to writing pedagogy.K. Narayana Chandran currently holds the Institution of Eminence Research Chair in English and Cultural Theory in the School of Humanities/English at the University of Hyderabad, India. An occasional translator and writer in Malayalam, he has been teaching a wide variety of courses and publishing papers in Anglo-American literatures, critical and reading theories, comparative and translation studies, and English in India—its history and pedagogy.Tyler Jean Dukes is a doctoral candidate and graduate instructor at Texas Christian University. She specializes in early British literature and the medical humanities. She is also a childbirth doula, a role that informs her scholarly pursuits as she investigates the connections between storytelling and healing. To attend one of her in-person or virtual narrative medicine workshops, please visit https://dfwnarrativemedicine.com/.Sandy Feinstein's scholarship ranges across early literature, most recently on Margaret Cavendish and Marie Meurdrac in Early Modern Women; and on Mark Twain and heritage management forthcoming from Studies in Medieval and Renaissance History. She has also published creative non-fiction on reading Connecticut Yankee in King Arthur's Court during COVID-19. Cowritten articles with Bryan Shawn Wang appear in New Chaucer Society: Pedagogy and Profession, CEA: The Critic, and Angles: New Perspectives on the Anglophone World, among others.Ruth G. Garcia is an associate professor of English and Core Books at CUNY and cocoordinator at New York City College of Technology, CUNY. Her recent work includes “Fanny's Place in the Family: Useful Service and the Social Order in Mansfield Park” in Lit: Literature Interpretation Theory.An experienced teacher, scholar, and administrator, Sara M. Glasgow has served in higher education for over twenty years. She is currently dean of liberal arts at North Central Michigan College. Prior to coming to North Central, she was professor of political science at the University of Montana Western (UMW), where she was honored as the CASE/Carnegie Professor of the Year for the state of Montana (2013). While at UMW, she taught core courses in American government, theory, international relations and strategy, and political economy, as well as basic and advanced courses in research methodology. She also offered depth learning opportunities in Norse history and culture as part of the university honors program, and majors’ courses in the history and politics of illness, her research focus. She holds a BA in international studies and Spanish from Virginia Tech; an MS in international affairs from the Georgia Institute of Technology; an MA in English language and literature from Central Michigan University; and an MA and PhD in government and politics from the University of Maryland.Dana Gliserman-Kopans is professor in and chair of the Department of Literature, Communication, and Cultural Studies at SUNY Empire State College. Her research centers on the literature and culture of late eighteenth-century Britain, though the pandemic and eighteenth-century epistemologies have been a recent (and necessary) focus. Her teaching interests are far wider, spanning from Gothic literature to the medical humanities. She also serves as the associate editor of The Burney Journal.Eva Sage Gordon teaches writing at Baruch College, CUNY. She has book chapters forthcoming in Innovative Practices in Creative Writing Teaching, edited by Graeme Harper; and Authorship, Activism, and Celebrity: Art and Action in Global Literature, edited by Ruth Scobie and Sandra Mayer.Jennifer Horwitz received her PhD in literature from Tufts University and is a lecturer at the Rhode Island School of Design. Her research focuses on representations of education in multi-ethnic US literature that help envision and enact the teaching needed in this time of climate crisis.William Kangas returned to college after twenty years as a journalist to complete his MA in English composition and communication at Central Michigan University, while working as a high school substitute teacher and consultant at CMU's Writing Center. He currently is an adjunct instructor candidate for a local community college and will be entering his second year of study for an MA in strategic communication from Michigan State University.Robert Kilgore is associate professor of English at the University of South Carolina Beaufort (USCB). He is currently the president of USCB's chapter of the American Association of University Professors.Kristopher M. Lotier is associate professor of writing studies and rhetoric at Hofstra University, where he teaches courses in first-year writing, professional communication, and digital rhetoric. He is the author of Postprocess Postmortem and has published articles in Pedagogy, Enculturation, and College Composition and Communication.Xiomara Trinidad Perez is a junior studying journalism at Hofstra University, with a minor in fine arts. She hopes to work in the publishing and news industry, as well as in any area that deals with visual media. She finds enjoyment in creative writing, curating visual media, and conducting research.Aidan Pierre was born and raised in Atlanta, Georgia. He is a junior at Hofstra University, majoring in film and minoring in history. He has produced, written, and directed numerous short films and is a teaching assistant for an Introduction to Film Production course. He is a part of the Rabinowitz Honors College and has been on the provost's list for two semesters. Outside of class, he enjoys spending his time reading literature and baking bread.Timothy Ponce holds a PhD in English and a certificate in teaching technical writing from the University of North Texas. In addition to serving as an associate professor of instruction at the University of Texas Arlington (UTA), he also serves as the coordinator of internships and coordinator of technical writing and professional design in the Department of English.Elizabeth Porter is an assistant professor of English at Hostos Community College, CUNY. She is a scholar in the fields of eighteenth-century British literature, women's writing, and composition pedagogy. Her work has been published in Eighteenth-Century Fiction, Digital Defoe: Studies in Defoe and His Contemporaries, and ABO: Interactive Journal for Women in the Arts, 1640–1830.Jody R. Rosen is an associate professor of English and OpenLab codirector at New York City College of Technology, CUNY. Her recent work includes the coauthored “Supporting Twenty-First-Century Students with an Across-the-Curriculum Approach to Undergraduate Research” (2020) in Scholarship and Practice of Undergraduate Research.Prameet V. Shah is a sophomore at Hofstra University. He is majoring in pre-medical studies and minoring in biochemistry.Christy Tidwell is associate professor of English and humanities at the South Dakota School of Mines and Technology. She teaches a wide range of classes, including composition, STEM communication, science fiction, environmental ethics and STEM, and introduction to humanities; and her writing most often addresses intersections between speculative fiction, environmental humanities, and gender studies. She is coeditor of Gender and Environment in Science Fiction (2018), Fear and Nature: Ecohorror Studies in the Anthropocene (2021), and a special issue of Science Fiction Film and Television on creature features and the environment (2021).Bryan Shawn Wang is an associate teaching professor in biology at Penn State Berks. He has a background in protein engineering and synthetic biology. He has recently published on student choice and learning in Prompt: A Journal of Academic Writing Assignments; on reviving ecologies in South Central Review; and, with Sandy Feinstein and Samantha Kavky, on interdisciplinarity and de-extinction in Comparative Media Arts Journal.Rachael Zeleny is assistant professor of English and integrated arts at the University of Baltimore. Her early research is dedicated to the multimodal rhetoric of the nineteenth-century actress. Her current research explores ways to gamify the classroom using virtual escape rooms and methods of incorporating experiential learning into virtual spaces. She conducts workshops on integrating these methods into the classroom.

This study examines the role of multimodality in facilitating service-learning goals. We report findings from qualitative interviews with 20 college instructors who have designed and facilitated multimodal community-engaged learning projects, identifying their motivations, goals, and the impact of these projects through reflections. Based on our qualitative analysis of these instructor responses, we discuss the technological and pedagogical implications of multimodal social advocacy projects in technical and professional writing courses.

In this article, we explore the uniqueness of argumentation within the field of history, considering whether historians’ processes in crafting an interpretive argument from inexact evidence might provide insights into processes vital for informed civic engagement and civil dialogue in democratic societies. We discuss the role of argumentation in history, taking both historian (expert) and student (novice) perspectives by considering what historical writing is and how it is produced, taught, and learned. Unlike other research on argumentative historical processes, we examine the role of dispositions that complement skills and enrich collaborations as historians grapple with historical problems together. We examine the role that dispositions and historical thinking skills play as students discuss evidence, plan for argumentative writing, and evaluate their peers’ ideas. We propose that the dispositions and skills involved in historians’ reading, writing, and thinking parallel the critical thinking needed for deliberative and collaborative reasoning about complex social issues. Finally, we explore how instruction and experience with deliberative collaboration within historical problem spaces may prepare students for meaningful civic engagement. We call for increased research on these potential connections.

In the wake of George W. Bush's 2004 (re)election, the National Communication Association's annual conference featured an intellectual “Come to Jesus” regarding Jon Stewart and his brand of comedy on The Daily Show with Jon Stewart. The “tl;dr” (“Too long; didn't read”) of this battle was that Professors Lance Bennett and Robert Hariman defended Stewart as a necessary agent in political discourse and public life; Professors Roderick Hart and Johanna Hartelius condemned Stewart's cynicism, arguing people substitute watching Stewart for material participation in public life to the grave detriment of the public sphere. Nearly 20 years later, James Caron's Satire as the Comic Public Sphere: Postmodern “Truthiness” and Civic Engagement makes a compelling argument that, while comedic speech has limits and is not by any stretch curative, it is an ideal stylistic fit in an era of postmodern truthiness because it creates an innovative public engagement in a participatory media culture (6).Caron “examines the relationship between satire and the public sphere, a relationship that creates a comic public sphere, a parodic counterpart to Habermas's classic articulation of a particular kind of discourse and set of social practices first associated with Enlightenment values and technologies” (2). Rather than presuming satire is political discourse, Caron's gambit is that “satire [is] a form of aesthetic communication supplementing political discourse with its mode of comic discourse” (7). It directly encourages citizens to act together in real life. Satire is public-directed—its purpose is not to mock one person but to direct attention to issues of broader public concern. In this sense, satire is generative.Caron moves through his argument in two parts. Part One is historical background and theoretical foundation. Part Two is comprised of a series of case studies.Caron defines satire in Chapter One saying “satire signifies those instances of comic artifacts that can “exceed . . . serious communications . . . for the sake of deliberation, advocacy, and exchange” (20). That is, the ridiculous and the ludicrous are effects of comic laughter. The ridiculous is designed to critique and improve its object; the ludicrous offers an appreciation of the object as is. Here Caron introduces a kind of rubric for understanding the comic: play, judgment, aggression, laughter. Play separates the comic from the earnest by providing a cue that something is funny. Judgment is critique that marks “The Comic” as both always serious and unserious simultaneously. Aggression enables ridicule and mockery. And laughter is, well, laughter. Here Caron makes one of the central moves of the book arguing, “satire's power lies in its rhetorical potential to change minds, to effect metanoia via it's a-musement” (26). This deconstruction of “a-musement” means we are not merely laughing about something; we are musing on it.Chapter Two investigates the distinction between the Habermasian theorizing on the public sphere and the contemporary reality of the digital public sphere. Habermas's construct relies on social and political bracketing of reality in which intellectual equals gather in coffee houses and argue enlightened perspectives on the issues of the day. The digital public sphere, on the other hand, values “personalized feedback, instantaneous interaction, participation potentially 24/7, and no geographic limitations” (38). But the digital public sphere is something of a Wild West scenario. While the democratization of participatory media culture invites those who would never have had access to Habermas's coffee houses, it also creates dis and misinformation, trolls, and other serious concerns. However, satire thrives in uncertain times: “Satire's most profound cultural role today, then, employs in comic fashion the basic ethos of modern/postmodern liberalism as part of the aesthetic-expressive rationality of Habermas” (50).In the final pages of Part One, Caron layers the nuance to note that “satire operates as comic political speech, not political speech, in the public sphere” (52). Satire operates within a playful aesthetic that fosters dissent, just of a different order than traditional political speech. Digital technologies afford more involved citizenship and (re)presentation as citizens, and so comic sense, irony, mock news performed satirically, comic name-calling and comic insults” are actually “in service to educating its silly citizens and furthering their conversation of engaged levity” (56–57). In this way, the comedic public sphere deals with fakery itself. Comics and satirists, then, are parrhesiasts, or those who speak truth to power. Both through satire and what Caron names “satiractivism,” there is potential for social justice, to turn a “ha ha into an a-ha!” (81).In the second half of Satire, Caron aligns his conception of the comedic public sphere with J. L. Austin's Speech Act Theory, distinguishing between constatives and performatives. Constatives are statements of fact, report, or description that can be judged as true or false; performatives are not just saying something, but doing something (85). Austin also articulates the terms locutionary, illocutionary, and perlocutionary. Locutionary is a performance of the act of saying something. Illocutionary is the performance of the act in saying something (satire ridicules, for instance). And perlocutionary is saying something that produces effects.Caron contends comic speech in satiric mode is illocutionary in that it performs ridicule, but it has potential to be perlocutionary in that it changes people's minds. It has effects. It is, in spiritual terms, metanoia—a conversion or conversion of belief. Satiractivism, or activism generated through satirical speech, is a special kind of political speech act. It is both serious and unserious; both constative and performative.Caron introduces several pivotal case studies in Chapter Five in which “the comic public sphere and the public sphere often appear as one discursive domain” (89). For instance, we see comics playing with the news on SNL's Weekend Update, The Daily Show, and Last Week Tonight with John Oliver. These programs are locutionary—news with comic speech as rhetorical flourish. They are also illocutionary because they ridicule a comic but with the veneer of reporting. One of the examples Caron cites is Jordan Klepper's person-on-the-street interviews with Trump supporters.But these moments of “playing with the news” are not merely play, they are also a kind of satiractivism. They are quasi-perlocutionary. Jon Stewart hosting 9/11 first responders who had become ill led to the James Zadroga 9/11 Health and Compensation Act, for instance. Caron also notes the “John Oliver Effect:” Oliver has always eschewed the sort of SNL Weekend Update formula in favor of in-depth, fuller investigations into a news story but done satirically. Samantha Bee and Stephen Colbert are also examples of satiractivism, bringing comedy to “real news” in order to amplify it.Yet, satire has limits. It is a methodological paradox in that the satirist is trying to bring about a better society through critique but is often doing so by ridiculing. And sometimes, it can go too far. This is especially perilous when the audience is not prepared to laugh.Michelle Wolf's 2018 White House Correspondents’ Dinner is one such time when the audience in the room felt ridicule crossing a line into mean-spiritedness. Part of this challenge for humorists is the particular and universal audience. The WHCD audience (in particular) found the bites too biting. The universal audience understood better the impossibility of civility in the Trump years.Many pointed out how thin-skinned people in the Trump orbit of power were in inverse correlation to their political and cultural power. Speaking truth to power is supposed to be uncomfortable for those in power. But what if those in power are perpetual victims with an entire media infrastructure designed to amplify their victimhood? That is, is what Wolf did a “screed or satire?” (181).Caron's final chapter of case studies centers Trump as buffoon and troll. Caron asks whether satiric speech is harmful to a democratic public sphere because its uptake can be dangerously corrosive. Trump's characteristic defense is he was “just joking,” but as rhetorical critic and historian Jennifer Mercieca notes, Trump consistently “gaslights” the audience about his intentions when the effect crosses a line.1In his final chapter, Caron reminds readers that postmodernism isn't an abandonment of truth but a deep skepticism about truth with a capital T. Comedic style, then, is ideally suited in this moment to scratch the truthiness veneer. As he writes, “The comic logic of truthiness satire and satiractivism repurposes discursive integration and a regime of simulacra with a postmodern aesthetic” (209). Considering that more people believe in the truth of what they learn from those playing with the news than from those delivering it “straight,” imagining the possibilities for satirical speech in the comic public sphere is a generative and purposeful endeavor.

The authors of the book present a broad survey of technologies and applications of AI as they particularly impact technical and professional communications. This book presents a broad treatment of its subjects, particularly given the framework of social implications, necessary literacy, and civic engagement that the authors use to explore the three facets of writing futures: collaboration, algorithms, and autonomous agents. The work is a survey of many technologies, applications, and developments, any of which may or may not play a substantial future role in the future of writing. Some of the authors’ examples may seem tangential to the TPC profession, but one cannot always predict future effects. The authors situate the book as “positioning scholars, instructors, and practitioners to plan for rapidly evolving technological and social contexts.” With its broad coverage of emerging technologies, rich citations, and wealth of backing resources, Writing Futures provides a launching point for deeper, focused study in the myriad areas of collaborative technologies, autonomous agents, and AI as they profoundly impact the TPC profession and the human experience.

Using social media communication (SMC) for personal and professional use represents two different skill sets. Though students often use SMC on a personal basis for fun and connecting with friends, they often fail to understand how SMC can be used effectively as a professional organizational/corporate communication tool. A service-learning project was conceptualized in a business and professional communication (BPC) course, where students ( n = 93) used professional SMC skills to design social media campaigns for fulfilling nongovernmental organizations’ needs of manpower, material, and/or money. Students’ attitudes and efficacy toward SMC were recorded using a survey questionnaire. The need and obstacles in including SMC in BPC are also discussed in the article.

Pamela VanHaitsma's Queering Romantic Engagement in the Postal Age: A Rhetorical Education offers an insightful queer historiography of romantic epistolary rhetoric that opens the reader to queer possibilities in the rhetorical practice of nineteenth-century American letter writing. The author's stated intention is to queer the binary distinctions between public and private life that often push queer stories to the margins in histories of rhetorical education (4). With the genre of letter writing, VanHaitsma not only transcends queer recovery in American letter writing but also effectively reconsiders queer engagement, practice, and pedagogy within the rhetorical process of romantic epistolary.The introduction begins by citing the rhetorical and queer foundations of scholars like Charles E. Morris and Karma Chavez (6–7), previewing the methodological queering of rhetorical education. VanHaitsma first defines the key terms for consideration, including romantic epistolary and rhetorical education, and then situates epistolary rhetoric as a cis-heteronormative genre. Although the teaching and learning of romantic letter writing during this time exclusively privileged opposite-sex romantic discourse, VanHaitsma makes the case that the genre allows for queer openings. For example, queer possibilities existed in same-sex friendship correspondence; and queer invention emerged through a dialogue of the personal as political given race, gender, and sexuality were imbedded within romantic letter writing. VanHaitsma's archival research examines “complete letter writing manuals” (44) and romantic correspondence archived at the Connecticut Historical Society and Yale University Library's Manuscripts and Archive. As the author navigates romantic correspondence, VanHaitsma makes thoughtful choices that focus less on the sexual identity of the subjects and more on the “queer rhetorical practices” (11–12) of Addie Brown and Rebecca Primus in chapter two and Albert Dodd in chapter three.The first chapter frames letter writing manuals as rhetorical (26) and then situates teaching manuals like the “complete letter writer” as inherently a heteronormative genre. The author considers the manuals as a launching point for analysis because of their ubiquity and circulation in the United States during the mid-nineteenth-century postal age. Complete letter writing manuals, according to VanHaitsma, were organized similarly by genre and served as a “model” for letter writing with respect to rhetor, audience, and purpose (25). For example, chapters are labeled as “on friendship,” “on business,” or “on love, marriage, and courtship.” By situating complete letter guides as rhetorical education, the author suggests that the teaching and learning guided by the manuals uses “language from the heart” to connect romantic epistolary to social inquiry, including class, education, and family; these matters of course were touchpoints in “appropriate” heteronormative correspondence. VanHaitsma advances three dimensions of heteronormativity encouraged by the manuals: (1) normative gendered romantic coupling; (2) normative pacing in romantic exchange; and (3) letter writing as practice toward the normative conventions of marriage. For example, manuals marked a letter as “masculine or feminine” via salutation like “From a Gentleman to a Lady.” Pacing was marked by dating the letters, and a normative convention of time, especially in romantic exchanges, would proceed slowly, cautiously, and without “passionate outbreaks” (34). Finally, the goal of romantic exchange was achieved only through its “heteronormative telos and generic end” (35), which was marriage between a man and woman. The paradox advanced by VanHaitsma is that the same three rigid cis-heteronormative constraints of letter writing manuals are also the dimensions that offer queer openings. The author suggests two “strategies for queer invention” (37); first, through “queer failure,” that informs a critical and queer “re-imagination” (46) of letter writing outside the genre. Second, VanHaitsma argues convincingly that if manuals are constructed as a resource for invention so that a letter writer may “write from their heart,” those generic conventions are already susceptible to queer challenge.Chapters two and three operationalize the call for a critically queer re-examination of American letter writing toward “queer effect,” first through the everyday romantic correspondence between Addie Brown and Rebecca Primus, then a more formal civic training through the letters, diaries, and manuals of Albert Dodd. Chapter two begins with a call for more perspectives on epistolary same-sex correspondence beyond the discourses of public and political figures. To this end, VanHaitsma examines the romantic exchange between Addie Brown and Rebecca Primus, “two freeborn African American women” (51-52) who corresponded during and after the American Civil War. In this chapter, the author is interested in how letter writers learn to participate in romantic exchange when formal training is perhaps inaccessible. As the author notes, even with access to manuals, there was no same-sex romantic correspondence modeled in the complete letter writers, so VanHaitsma considers what the rhetorical practices of these letters tell us broadly about queering romantic epistolary. The author studied the correspondence of Brown and Primus not only through a same-sex lens but also cross-class as Primus was a schoolteacher born to a “prominent African American community in Hartford Connecticut,” while Brown was uneducated in formal schooling and “worked primarily as a domestic” (51). VanHaitsma finds that Brown and Primus learned and used the generic conventions taught by complete letter writers, including salutation strategies and dating each correspondence for pacing. What differs, of course, is the queering of salutations which range in tone from a familial connection like sisters, to friendship, and even romance (55). The pacing of the correspondence reflects an urgency and intensity outside heteronormative convention with quick replies, often within a week (57). The correspondence also defied a marriage telos given the societal constraint that marriage to each other was an impossibility; as a result, the romantic exchange was never scaffolded around that particular generic convention. Finally, the author illustrates how Primus and Brown queered the rhetorical parameters of the manuals by incorporating political discussions alongside romantic exchange (61). Chapter two concludes by describing how the romantic exchange between Brown and Primus borrowed from poetry to compose and queer language of the heart. The most compelling take-away from this analysis is how the correspondence from two everyday, same-sex, cross-class, African American women adopted the generic conventions of inaccessible manuals and then crafted queer inventions to challenge generic norms.Chapter three examines the letter writing and training of Albert Dodd. Where Brown and Primus lacked access to formal rhetorical education, Dodd—an upper-class white cis-man—studied rhetoric as civic engagement at Trinity College and Yale, where he wrote a poetry album and a “commonplace book turned diary” (75). What interests VanHaitsma about Dodd is how he used classical training to repurpose rhetorical and civic education toward a romantic end, which became a multi-genre and genre-queer epistolary practice. Through his formal training, Dodd possessed a rhetorical awareness of generic letter writing conventions that allowed him to negotiate public and private binaries. VanHaitsma illustrates how Dodd's training developed into a queer rhetorical practice by broadening the genre of letter writing through an introduction of epistle verse, letters, poetry, and same-sex erotic correspondence (92). VanHaitsma connects Dodd's formal training to Brown and Primus through a “queer art as failure” (98) where the correspondence of all three defied normative training when the generic conventions could not be met; instead, the rhetors re-purposed the generic strategies for their own queer effect. Building from this connection, the author's concluding chapter is a pedagogical gesture toward “queer failure” (104) in rhetorical studies. As a challenge to the status-quo orientation and cis-heteronormative expectations of rhetorical education, VanHaitsma turns to queer movement studies and implores scholars in the histories of rhetoric and sexuality studies to stay vigilant to the “failures” of queer pasts.Pamela VanHaitsma's compact book is poignant and an important contribution to rhetorical studies, particularly in realizing queer possibilities in spaces dominated by normative histories. Exploring American traditions of letter writing, the author makes a sophisticated and accessible critique of the hegemonic democratic practices of civic engagement, public and private spheres of citizenship, race, gender, and sexuality in the histories of rhetorical education. As a reader, the text was not only enjoyable, but the pages also evoked everyday queer curiosities missing and undiscovered in white Western rhetorical studies. As the author notes, queer romantic engagement has always existed but with limited scholarly attention. The case made throughout these chapters advocates for a critical break and crucially, an intentional movement toward “non-normative historiographic ways of knowing” (101). VanHaitsma's attention to diverse learners, queer ways of being rhetorical, and queer stories of everyday people through epistolary romantic engagement is exemplary.

Though only two names appear as authors of this volume, it would take a crowded eighteenth-century-style title page to include everyone whose work is included. The content as well as the format of this volume are collaborative, in the best senses of the term, making it of great value to teachers in the humanities with specialties well beyond the long eighteenth century. Bridget Draxler, of St. Olaf College in Minnesota, and Danielle Spratt, of California State University, Northridge, take on crucial questions of engaging a wider audience with the scholarly dynamics of cultural history, and add to the rhetorical strategies of defending the humanities along the way. Their resolve to show both successful assignments and those that went wrong, and to prominently include the voices of imaginative and supportive administrators (thank you, John C. Keller at University of Iowa), inclusive museum and library directors such as Gillian Dow at Chawton House, and especially students and community collaborators, provides a reflective model for other educators. Austen scholar Devoney Looser's reflection that she had to “reinvent [her]self” to be “an engaging ambassador for the past” (52) speaks to the spirit of the volume: seeking participation without sacrificing attention, urging students and faculty to work beyond campus without condescension.Draxler and Spratt use a six-part structure to organize the volume: “The Street” takes on what Spratt calls “the savior complex” in service-learning projects, discussed in greater detail below. “The Library” and “The Museum” are differentiated based on the structure of student projects from “The Archives,” “The Digital Archives and the Database,” and “The Eighteenth Century Novel, Online.” Their theorizing of the connections between what service learning can look like in the humanities with the promises and limits of digital humanities strengthens the book. Some examples involve institutional support in terms of available collections and opportunities for enhancing the meaning of study-abroad programs, while others approach digitization strategies for institutions and students without access to such resources. “In the face of an expert-scoffing, diversity-averse, post-truth society that rejects care for language as mere political correctness it has never been more critical to teach the past with a public purpose” (8), the editors write in their introduction. From this, the examples of accountability and self-reflection to avoid a “savior complex” in connecting publicly engaged learning with literary studies, including undergraduate seminars on Austen, develops into an argument that expands from Austen into other examples.Austen's prominence in the title (and on the paperback cover) functions like Austen's name in lights in programming announcements and course titles: it brings in an audience who may have been exposed to Anya Taylor-Joy's expressive eyes in the most recent Emma or Ciaran Hinds's life-giving sideburns in the 1995 Persuasion and signed up for the books themselves. Once in, the connection to other cultural productions of the long eighteenth century besides Austen can ensue. The opening two chapters engage the most with Austen, while teachers in other historical fields might benefit the most from reading the later sections on digital archives. Emma is the most-cited novel, finding among its merits a fine object-lesson in a sort of “savior” complex: Emma's condescending visits to the cottages of the local poor, whose dingy interiors have been briefly illuminated by her visits. Spratt's opening chapter “The Street” augments recent Emma studies in a way that would make any reader want to enroll in her class, as she is able to use Emma Woodhouse's visits to the local poor as an object lesson to understand the class dynamics to be aware of in service learning. Two examples of complex moments in teaching Emma in the undergraduate classroom are used for extended examples. Both are helpfully presented, and one changed my mind in a way that parallels Spratt's account.From Emma the painful scene of Mrs. Elton, newly arrived in Highbury from Bristol, seeking to arrange Jane Fairfax's expected need for a position as governess has been one of the most famous in Austen studies at least since Edward Said (1993) centered the discussion of Bristol's role in the Atlantic slave trade in Culture and Imperialism. Spratt theorizes her approach to teaching this scene in ways that have become widely shared, but concludes that Emma's silence during a scene of discussing both “the sale of human flesh” and what Jane Fairfax calls “the sale of human intellect” and the suffering attached to unprotected governesses at the time demonstrates Emma's indifference to these topics. Certainly, Emma Woodhouse is no antiracist activist, any more than Austen was a Wollstonecraft, yet it is still possible to read her silence here as a shocked response to the arrogant, domineering, presumptive behavior of the newcomer. More convincing is Draxler's discussion of how student investment in their projects—especially preparing to lead discussions of each Austen novel at the local public library—changed her long-established feelings about the character of Henry Tilney in Northanger Abbey. If the received reading of his famous harangue of Catherine endorses the novel's critique of Gothic fantasy, her students’ engaged response to Henry's “Remember that we are English, and that we are Christians” (qtd. on 92) positions him not as an ideal but as “his father's son”: “A few months before the #metoo movement started, my students taught me that it's not just the General Tilneys and Harvey Weinsteins and Donald Trumps of the world who disempower women through villainous abuses of power; it is also, importantly and heartbreakingly, the Al Frankens and the Henry Tilneys, with their uncouth jokes and thoughtless entitlement” (92). At the time as such references may seem to risk a limited shelf life, this volume also includes one of the most thoughtful and useful definitions of “presentism” and its dangers that I know of, as it moves from a shared definition to a memorable, useful phrase many teachers will use: “Presentism occurs when we interpret historical phenomena according to the concepts, vocabulary, values, problems, or opinions endemic to our own time period, leading us to misapprehend the actual nature of our historical object of inquiry. Presentism interprets things as we are, not as they are” (emphasis added, 214). To write, and to teach, with the pull toward contemporaneity modified by this historical imagination comes close to my definition of the liberal arts, and that last sentence will show up in my class notes soon.The discussions of Austen's textual history, of the editing of primary sources from the long eighteenth century (with an extended example from the writings of Sarah Fielding), and of the undergraduate (and, in one chapter, graduate) productions that emerge from these sources would look quite different (the pandemic notwithstanding) at large institutions with substantial print-based library resources. For this reviewer, and for most of the teachers for whom their work is intended, the focus on digital access and shared resources for students at a range of schools other than Research 1 institutions are welcome and helpful, and even for those of us with commitment to printed texts and joyful unplugged reading, profoundly democratic and portable. Amy Weldon's contribution describing the guided tours she's led for her Luther College students to key Romantic-period author sites (which she presented brilliantly at a recent conference of the Association for the Study of Literature and Environment) also shows the need to theorize and complicate our historical experiences. Throughout the latter chapters the emphasis on making the work of editors and scholars understandable to students functions as another beyond-Austen structural example. This volume goes far to explain and contextualize for students the role and function of editors, which for the contexts of open-source and user-modified materials retain a special importance. Spratt's example from a graduate classroom of creating a digital edition of Sarah Fielding's 1759 novel The History of the Countess of Delwyn functions as a useful case study in this area. To the question of why digitization in itself cannot be the answer to every need, the inevitable challenge of the medial s remains instructive for teachers at every level: that is, from a high school history class encountering what looks like “Congrefs” in images of American Revolutionary documents, to the “Boatfwain” bellowed to in the opening dialogue of the First Folio: these cannot be scanned without intelligent, contextualized preparation of a reading text, even without the question of where and when to annotate. Austen's texts are among the first to transition away from the medial s in printed English, but even there such non-digitizable artifacts as paper quality (the acidic near-newsprint of the unknown author's first 1811 printing of Sense and Sensibility vis-à-vis the pleasantly heavy paper and generous margins of John Murray's 1816 first edition of Emma) provide useful reminders of humility for even the most passionate advocates of the digital humanities. Still, this volume features insightful analysis of how the implications of collaborative digital approaches challenge the philological precedents of what became the expected practices of modern literary scholarship. As part of a pattern of quoting students in this work, Draxler cites Alison Byerly from a Newberry Library seminar on a point that extends the interest of the book beyond the long eighteenth century to any “data-driven” “inherently collaborative” approach: “At some level, this requires us to abandon the notion that meaning can be generated only through the power of the individual mind. A different kind of meaning is exposed when technology uncovers patterns or information that would otherwise remain invisible. Coming to terms with that meaning requires a different way of thinking” (154). As much as this is in keeping with other theoretical approaches shaped by poststructuralist linguistics, the figure of “uncovering” the process of both editing and the selection of texts for attention provides a dynamic approach to a period of historical literature that won't keep still.Is 2018 already long ago? For teachers at most institutions, it certainly feels that way. The Enlightenment, and its spirited critique by many of the Romantic generations, created many institutions: the museums, libraries, schools that many current educators are working to make more accessible and inclusive. As remote learning, live-streamed events, and other virtual programming have become essential with the ongoing pandemic, the collaborators in this book are well positioned to help scholars in related fields with meaningful transitions. Though even the mention of sharing pizza at a class where students edit Wikipedia entries for eighteenth-century women writers, or of friendly talk and laughter among undergraduates and local senior citizens at Austen-related book discussions held off-campus take on a moving resonance of the power of in-person events, this reminder of the need for contact and synchronous discovery provides valuable inspiration as we move forward.

Though the remote internship is certainly not a new phenomenon, the COVID-19 pandemic has accelerated the growth of this model for undergraduate experiential learning. As we consider this shift, we must evaluate how to best assist students completing remote internships. In this article, we argue that infrastructure offers a useful framework for understanding students’ internship experience and corresponding professionalization. We present two case studies of student remote internship experiences, analyzing areas of challenge and success through the infrastructural areas of writing projects, communication, and logistics. We offer recommendations for faculty working with remote student interns to promote positive learning experiences.

In view of the limited research attention so far given to the developing cognition of novice L2 writing teachers, this qualitative study examines the extent to which L2 writing teacher cognition can be enhanced by the experience of tutoring. By adopting the theory of experiential learning, the study considered the role that the experience of tutoring could play in the development of novice L2 writing teachers’ conceptualizations of learners’ needs and their view of themselves as developing L2 writing teachers. The results of this study point to the participants as having all made realizations that served as catalysts for continued growth after the original tutoring experiences. These findings indicate that the practice of tutoring changed their perceptions of teaching L2 writing by seeing clearly the benefits of dialogic interaction with L2 writers and also learning the value of holistically viewing the writer.

Background: This article reports on survey-based research of technical and professional communication (TPC) teachers and administrators, illustrating how these participants implement social justice and intercultural communication pedagogies in service learning (SL). Literature review: We situate this research in relation to existing scholarship about SL in TPC, SL and social justice, and SL as it intersects with intercultural communication. Research question: How do technical and professional communication teachers and administrators across the US infuse their SL pedagogies with social justice and intercultural communication theories in practice? Research methodology: Using purposive sampling, we surveyed 55 TPC teachers and administrators about their experiences with and attitudes toward social justice and intercultural communication in SL. Results/discussion: We identify what courses are reported as sites of SL projects as well as participants’ self-reported perceptions about social justice in SL. In addition, we outline four themes related to the application of social justice and intercultural communication theories to SL: activities, constraints, points of resistance, and goals and outcomes. Conclusion: We conclude with recommendations for TPC administrators and programs, and by briefly discussing implications for TPC practitioners and future directions for research.

Based on a qualitative case study of students’ “theory of writing” essays, this study examines ways that first-year students’ community engagement experiences solidify and disrupt their writing knowledge, beliefs, and practices. Analysis of student writing demonstrates how different community-engaged writing projects inform first-year students’ writing theories and strategies.

This article introduces a flexible and adaptable Map Composition assignment to promote cartographic literacy. With applications to composition and writing across the curriculum, this assignment promotes students’ awareness of the rhetorical nature of maps, which is important as maps inform and influence public discourse on wide-ranging issues. Student work shows how composing a map can lead them toward improved rhetorical awareness, cartographic literacy, and engagement with place-based civic issues. The article acknowledges limitations of teaching maps in writing classes and concludes with discussion of how this assignment can be adapted to a range of courses to promote cartographic literacy in support of broader literacies and civic engagement.

This profile features the authors' shared work to co-create both a community literacy project, Stories from the Flood, and the undergraduate community-based learning courses that supported the effort. Stories from the Flood works to assist community members in southwestern Wisconsin to share their flood experiences, aiming to support community healing and serve as a resource for future conversations about flood recovery and resilience. Our collaboration on Stories from the Flood demonstrates the importance of non-university expertise and aims to daylight and correct structural asymmetries that render these rural watersheds both particularly vulnerable to flooding and absent of government intervention.

Abstract Is it possible to teach creative writing? Although creative talent may be innate, all individuals have the capacity to create, and creativity can be nurtured through specific approaches. The works of David Kolb in relation to experiential learning pedagogy are explored and adapted to creative writing courses, and examples of potential exercises are given.

Introduction: Community engagement offers one pathway for technical and professional communication (TPC) to enact social justice; however, the community impact of partnerships has often been neglected in favor of more prevalent research on student benefits. This case study examines a community partnership that has emphasized community impact toward distributive justice, sharing its approach to equitable collaboration. About the case: The partnership under study was formed between a university grant writing program and a small nonprofit serving the surviving loved ones of homicide victims. Collaboration within the partnership takes many forms, including service-learning courses in grant writing and content strategy, student internships, and counsel through the organization's board of directors. Situating the case: Research on community engagement has demonstrated its impact on student growth, but community outcomes have not been as robustly investigated or prioritized in partnerships. This case adds to the literature by discussing the collaboration tactics used in a community partnership to achieve community results. Methods: The study uses quantitative outcomes and qualitative feedback from community partners to assess community impact. Partners’ insights about collaboration are put into context with student and faculty processes used in the partnership. Results: Analysis suggests that the partnership has had a meaningful impact on the nonprofit's work in the community, in the form of material resources and sustainable infrastructure. Organization staff identify collaboration tactics that prioritize equity: balancing perspectives, aligning goals, and “showing up.” Conclusion: Further research is needed to broaden the understanding of the connections between collaborative tactics and community impact.

This article presents a trauma-informed integrative reflection framework to make a case for prioritizing reflection during learning disruptions, especially in community-engaged learning environments. I begin by describing a community-based service-learning course “TESOL: Theory & Practice” which includes a community-engaged learning partnership between a university English department and the Adult Basic Education division at a local community college. Then, I articulate two aspects of the TESOL course developed in response to the COVID-19 pandemic: first, a framework for integrative reflection that supports adaptation and student learning throughout the semester, and second, the structures of trauma-informed reflective practice that I integrated throughout the course design. Finally, I highlight three takeaways of embracing disruption: adapting partnerships, disrupting routines, and keeping reflection at the center. Together, these themes point not only to the need for trauma-informed reflective pedagogy, but also the need to keep complicating how we live out this approach to teaching.

Review of Rewriting Partnerships: Community Perspectives on Community-Based Learning by Rachael W. Shah.

This article details a flood-focused, community-based writing course that was derailed by the beginning of the COVID-19 pandemic crisis to argue that despite major challenges, the course helped to prepare students to face some of the fear and uncertainty of the COVID-19 pandemic, offered them a space through weekly reflection responses to process their isolation, and positioned them to more capaciously empathize with community members who had lived through the trauma of persistent, catastrophic flooding. The stunted community-based learning course still allowed students to contribute to the work of the community partner and offered unexpected chances for students to process their own trauma. By the end of the semester, students emphasized the importance of community-based learning for cultivating the kinds of empathy and critical civic responsibility they felt would become necessities in a COVID-19 and post-COVID-19 world. We detail some of the important lessons of adapting the course to the COVID-19 crisis and suggest pathways for other faculty and community partners to build flexible, long-term collaborations that can not only ride out traumatic interruptions but actually provide students with the equipment they need to navigate these challenges.

Storytelling is a practice which is critical for the communication of lived experience, the development of empathy, and for the creation of a rich sense of collective being. While essential, it is also deeply complex and fragile—wrought with potential for marginalizing and stereotype-confirming rhetoric. In community-based learning, and throughout the field of Poverty and Human Capability Studies, storytelling is often employed in the context of reflective practice. Understanding student reflection as a pivotal opportunity for the exploration of more equitable storytelling resulted in the development of an assignment which employs a metacognitive approach to student learning. This prompts students to call to the center their more difficult experiences and assumptions, as well as the social and political structures impacting the ways they understand these encounters. Expanding on foundational literature on reflective practice in service and community-based learning, this assignment points to a need for the addition of metacognitive practice as a widely implemented tool for exploring inequality and bias in narrative reflections. The assignment resulting from integrating metacognitive reflective work produced student writing that was increasingly rich, complex, and appropriately self-critical of their narrative approaches.