This article examines how nonprofessionals in early modern England used tactical technical communication and rhetorical strategies to build medical knowledge and healthcare expertise. Using a feminist ethos and tactical technical communication lens, this article details a content analysis study of 4,045 handwritten medical recipes from England dated between 1540 and 1860. Findings from the study extend tactical technical communication by examining non-digital/non-internet spaces and how extra-institutional nonprofessionals build ethos and expertise.

This article asserts that auditory cues can be categorized by rhetorical function into the categories of visual rhetoric, defined by Amare and Manning under Peirce’s Ten Classes of Sign, understanding visual rhetoric to include both images and text. This article expands this definition to aural-visual rhetoric, including auditory elements as visual rhetoric to analyze multimodal Technical and Professional Communication (TPC), demonstrating this method using the opening tutorial scene from Portal 2.

This article argues that through embodied presentations and the multimodal, international and intercultural affordances of YouTube, the rhetoric of Black hair care YouTubers is tactical TPC toward social justices. We note the interactive comments section as a place for technical communicators to identify and redress issues in normative instructional discourse. This scholarship extends TPC beyond “how to do it” and “how I do it” toward “how we must view it in order to do it.’

Black Technical and Professional Communication is defined as ”practices that are centered around Black community, culture, and rhetorical practices that are inherent in the Black lived experience. Black TPC is reflective of the cultural, economic, social, and political experiences of Black people across the Diaspora” (Black TPC Taskforce). This special issue emphasizes the importance of valuing Black TPC as fundamental to developing a comprehensive understanding of the technical and professional communication.

This article offers an approach to providing identity-specific routes for engagement in pro-Black futures in distributed ways. We outline a model designed for Black practitioners and non-Black practitioners in professional environments to navigate their complex relationships given the historical, cultural, and social nature of coalitional work. We demonstrate this model as a possible pathway for situated and distributed everyday coalitional work through reflective and introspective storytelling based on individual and shared positionality.

In the summer of 1881, a group of Black women formed The Washing Society of Atlanta by deploying extraorganizational technical communication to collectively bargain for better working conditions and wages. In this article, we illuminate the ways that Black women operated in a world dominated by an established order of racial hierarchy. We argue that the Washerwomen manifested a particular form of Black technical communication rooted in agency and advocacy.

This article highlights technical and professional communication (TPC) as a literacy practice used to plan and sustain Black family reunions. Specifically, I examine the work of three families who create and engage with technical and business writing genres to complete internal and external reunion organizing work. I argue that the field of TPC needs more focused inquiry into research that centers Black families as TPC practitioners.

ABSTRACTThis article examines how 14 Black professional communicators publicly share their stories about their career change into software development and other positions in the tech industry. Findings suggest that Black readers looking to shift into the tech field benefit from emotional experiences with professional development resources as they make their strategic career pivots. Black technical joy describes this rhetorical practice to find comfort in and celebration of the strategic ways Black people approach technical communication.KEYWORDS: Computer science / programmingracial studies / ethnic studies / cultural studiesblack technical joyblack rhetoricqualitative methodsworkplace studies / professional practice AcknowledgmentsMany thanks to Christopher Castillo and Jason Tham for their comments on the first draft of my proposal to this special issue. Your disciplinary perspectives from literacy studies and technical and professional communication helped me understand how to ground my research within the expectations of Technical Communication Quarterly readers. Thank you anonymous peer reviewers for your sharp observations on how this article could strengthen its argument and highlight the most salient themes in my analysis. And thanks to the wonderful editors of this special issue for their mentorship and guiding revision.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1. Black professionals in this article represent the United States, the United Kingdom, Nigeria, and Kenya. I use Black to encompass these nationalities.2. Annamma, Jackson, and Morrison (Citation2016) argue that "color-blind racism" points out the problem of refusing to acknowledge race while associating disability with ignorance and passivity. They suggest that color-evasiveness "allows for both comprehensively situating the conceptualization and critique of color-blindness as well as thoughtfully considering how to move the underlying ideology forward expansively" (p. 158).3. For this study, I referred to McKee and Porter (Citation2008) and Quinton and Reynolds (Citation2018) for advice on the ethics of doing my Internet research study. Rather than determining if online content is private or public, "we need to think about the sensitivity of the subject we might be researching as well as the vulnerability of the research participants" (Quinton & Reynolds, Citation2018, p. 159) to decide if informed consent is required. University institutional review boards (IRB) may not have clear guidance on how to assess the ethics and harm of Internet research (My university determined my study was exempt from further review because I was not speaking directly to the authors.). In response to limited guidance or policy from IRB, scholars should make an empathetic, humanizing "probable judgment" (McKee & Porter, Citation2008, p. 725) and reflect if "it's reasonable to assume that [the authors] desire their content to be disseminated and also commented upon, which includes the analysis of their content as a data resource for research" (Quinton & Reynolds, Citation2018, p. 159).4. Agile is an incremental and iterative collaborative approach to project management that emphasizes teams' quickly delivering versions of a product or service to clients in a two-week sprint to receive feedback. Teams can then implement desired changes to the product or service in another two-week sprint. This process of iterative discovery helps teams reduce risks and ensure the product adapts to new requirements. Agile was first developed in software development in 2001 and has since been implemented in other industries.Additional informationNotes on contributorsAntonio ByrdAntonio Byrd is an assistant professor of English at the University of Missouri-Kansas City, where he teaches courses in professional and technical communication, multimodal composition, and Black/African American literacy. He uses qualitative research and critical race studies to understand how Black adults learn and use computer programming to address racial inequality in their communities. Byrd's work has previously appeared in College Composition and Communication and Literacy in Composition Studies. He is the recipient of the 2021 Richard Braddock Award for Best Research Article in the College Composition and Communication journal.

In a Spring 2020 Technical and Professional Communication (TPC) course on risk communication, we watched the COVID-19 pandemic unfold and discussed how technical communicators can foreground vulnerable and marginalized populations who are often excluded from official communication channels. The article below offers perspectives on tactical communication and/or coalition building during a pandemic, coining the term tactical risk communication (TRC) and examining how TRC functions in the face of a global health crisis.

Using a case study of four professionals who suddenly worked from home during COVID-19, this article discusses participants' experiences of proving work when their bodies were not physically near coworkers ("proof"). I explain proof's features; participants' concerns and responses to it; its consequences for workers; and its potential devaluation of nonproductive, unwitnessed processes. I suggest technical and professional communicators are in a kairotic moment for negotiating the value of nonproductive time and unwitnessed work.

Technical and professional communication (TPC) curricula tend to prioritize hyperpragmatist learning outcomes, objectives, and activities. Drawing on a grounded theory analysis of curricular self-assessment data, including interviews with community partners, we argue that TPC in the U.S. is at constant risk of co-option by market logics. Through a speculative curricular framework that works toward building more just, liveable worlds, this essay reimagines TPC curricula as an opportunity to redress inequities caused by exploitative market logics.

In visual risk communication, there has been a push toward using realism to show potential effects of sea level rise on coastal communities, often with the assumption that higher degrees of realism are more effective. We challenge this assumption by sharing the results of a user-based study exploring reactions to simulated images of flooded landmarks. The findings identify nuanced rhetorical and emotional responses, encouraging technical communicators to contribute to risk scholarship in psychology and cartography.

This paper theorizes historical marker texts (HMT) as succinct, public facing informational reports that reinforce white supremacy and minimize or erase the memory of Black, Indigenous, and people of color (BIPOC) individuals. In this layered content and discourse analysis, I evaluate the demographics of the commissioners at the local and state level, the instructions for the HMT application, and the text of a selected group of HMTs.

Attention to the ethical dimension in technical and professional communication (TPC) is paramount, especially when dealing with new, emerging technologies. Such technologies frequently rest within corporate environments that may resist ethical gatekeeping. I suggest several methods by which TPC instructors can critically question the limits of corporate structure to show students that they have a variety of options for responding to assignments other than those their employers may offer them.

This article examines a system of organizational keypunch identification technology between 1966 and 1972 via diachronous actor-network theory (ANT 2.0) visualized with ForceAtlas2, a network spatialization algorithm. This article’s greatest impacts lay in its analytic focus on programs and antiprograms and its evolution of existing visualization methodology, most notably by incorporating community detection and partitioning, which helps scholars and readers more easily identify macrotrends in the evolution of networks.

In the introduction to Update Culture and the Afterlife of Digital Writing, author John R. Gallagher recalls the project’s spark coming from an interview he conducted with a blogger who casually me...

In this article, I examine and contextualize a selection of award-winning data visualizations created by W. E. B. Du Bois and his team for the 1900 World’s Fair in Paris, France. I show that Du Bois’s success with these data visualizations is partially attributable to the ways in which he merged artistic creativity with statistical empiricism to overcome the practical and ideological constraints of his rhetorical situation, namely a need to be seen amongst the fair’s larger spectacle and a refutation of the “scientific” racism that pervaded academia at the time. The research presented confirms Du Bois as an important but previously unrecognized progenitor of data visualization and therefore deserving of much more recognition in the fields of technical and professional communication (TPC) and data visualization than he currently receives. Ultimately, I argue that his achievement recommends useful lessons for contemporary scholars, practitioners, and pedagogues of TPC and data design.

Through an ethnographic study conducted with an Indigenous language rights organization, this article illustrates how translation and interpretation can be further considered in global technical communication research. By providing examples of how Indigenous language translators and interpreters approach their work, this article advocates for a reframing of multilingualism in technical communication through a deliberate attunement to the relationships between language, land, and positionality. The author argues that as technical communicators continue conducting research in multilingual contexts, researchers should acknowledge how translation and interpretation impact the results and methodologies of contemporary global research.

This article argues that science fiction is a powerful tool for teaching ethics in the technical communication classroom. As a literary genre, science fiction is uniquely situated to critique the social and political consequences of technological progress and to guide future behaviors. Using a speculative fiction-themed technical communication seminar as a case study, this essay demonstrates how science fiction theory, narratives, and projects can encourage students to think more holistically about their future roles as scientists and communicators. Such an approach can reinvigorate traditional workplace genres, support responsible decision-making, and promote multiculturalism, environmentalism, and social justice.

The author proposes Policy, Roles, Sites (PRS), a conceptual model to help technical communicators analyze high-stakes, long-debated public policy issues and reveal ways that technical and professional communication informs public policy development and implementation. The author demonstrates how the PRS model can be used to examine complex public policy issues from race and policing to gun rights and gun control, as well as policy issues that intersect these seemingly disparate issues.

This Methodologies and Approaches piece argues artificially intelligent machine learning systems can be used to effectively advance justice-oriented research in technical and professional communication (TPC). Using a preexisting dataset investigating patient marginalization in pharmaceuticals policy discourse, we built and tested 49 machine learning systems designed to identify and track rhetorical features of interest. Three popular and one new approach to feature engineering (text quantification) were evaluated. The results indicate that these systems have great potential for use in TPC research.

Technical and professional communication (TPC) scholars have called for increased attention to creative thinking in the field’s writing practices. This article examines posts about creativity on two social networking websites and generates challenges, skills, and practices relevant to posters’ creative work.

The people of the Ancient Near East, inventors of writing, fully understood that providing instructions was a highly persuasive and reader-centric act that required the writer to make specific choices – the same choices that we still make today. In fact, when we write instructions and teach others to write instructions, we are practicing principles developed by the Mesopotamians. In this paper, I analyze excerpts from a technical manual and two letters to make my argument.

Hewett and Bourelle (2019) have collected a series of essays aimed to help program administrators (PAs) develop and fine-tune online training and professional development programs in technical and ...

Makerspaces, hackathons, and technology incubators are key-emerging sites for communication practice and research. Yet, little is known about how resource-constrained, non-Western families practice DIY (Do It Yourself). Revisiting craft’s roots in families practicing artisanal trades, I find that the visibility of DIY innovation relies on the infrastructuring of family members who perform articulation work despite tremendous economic risk through traditional and transgressive family and gender roles and identities.

In Theory and Best Practices in Science Communication Training, scholars and trainers examine the rhetorical context of science communication, including audience engagement and communication object...

Image-based methods hold promise for reaching community-based, social justice goals in TPC. As a research example illustrates, however, participants can mold such methods in ways not anticipated by typical protocols that emphasize pre-prepared photos and public activism. By reflexively analyzing how participants shaped an image-based study through an embodied posthumanist lens, I propose a more inclusive “living visual-voice” model useful for TPC projects aiming to affect social change, increase participant/community involvement, and study material-discursive-embodied interactions.

This article describes how one technical communication program succeeded in creating an independent department by separating from English. We describe the context that led to the decision to create an independent program and offer advice for others who might be interested in doing the same, emphasizing five key lessons that we learned during our process. We also offer some practical actions others might take if they seek to do something similar.

This article analyzes user work during open game development and presents an alternative model for participatory design. During open development, developers publicly distribute incomplete games, discuss their design goals, and facilitate user feedback. This article examines user work on an open development forum using conventional content and discourse uptake analyses. It finds that users customize their participation, engage with multiple objects of design, and affect design through collective action.

Based on two user experience (UX) classes, this article describes an approach for incorporating community-engaged learning into intensive online classes. This approach relies on (1) sustainability for creating a flexible and meaningful thematic context with potential for an existing community engagement infrastructure and (2) the lean UX framework for serving as a foundation of the course structure. This approach showed promising results for students, community stakeholders, and faculty and is transferrable to various institutional contexts.

This article introduces the term “queer usability” to technical communicators. Queer usability is the anticipation of marginalized communities and the application of this anticipation to user-centered design to create a digital space in which marginalized populations are centered. In short, queer usability anticipates and centers marginalized users and their anticipated needs. To ethically create social media worlds, we must embrace and implement queer usability.

This article proposes resistance as a form of participation in user experience settings. It details a study to include people living with HIV in codesigning a health education technology, and it found that participants resisted online education initiatives, citing HIV stigma on social media and privacy concerns. Taken with queer theory, these findings underscore the offline inequities mediating interaction on social media for those living with HIV and open alternative design arrangements reflecting participants’ embodied experiences.

This study explores the viability of making in technical and professional communication (TPC) pedagogy. This article reports a pedagogical case study of making as a way to enact design thinking in the TPC classroom. By aligning the values in making and design thinking with TPC learning goals, this study discusses the opportunities in maker-based learning and proposes a set of heuristics for integrating making with TPC pedagogy.

Constructing mental health interventions comes with specific methodological challenges, especially when working with vulnerable communities. Developing means of assessment for such projects compounds these challenges because the need to protect participant information may conflict with the need to produce persuasive results about the intervention to obtain funding for additional care. This article seeks to redress these methodological challenges by proposing new protocols for approving and assessing mental health interventions centered within multiply marginalized communities.

The recent uptick in TPC scholarship related to decolonial methods, methodologies, and praxis warrants careful consideration about how this framework is used in TPC scholarship. Using a critique of decolonial scholars, the authors reconsider their use of “decolonial” to describe their experience with urban foraging as a practice that subverts modern Euro-Western foodways. This article uses experiential narrative as a way to theorize about technology as it relates to decolonial perspectives on bodies and nutrition.

Accessing medical resources has not always been easy for marginalized communities. This article addresses a series of barriers trans African American patients experience. We examine two sites of resistance to explore (a) African Americans’ use of complementary and alternative medicine throughout history and (b) trans tactics addressing institutional oppression. We explore these experiences through an intersectional feminist lens. By providing these insights, we hope to make room for further research to be conducted to better assist marginalized communities.

By utilizing rhetorical analysis with a focus on agency and feminist rhetoric, this article focuses on China’s most popular pregnancy and mothering app – Babytree – to examine how users assume the mantle of technical writers, writing their pregnant and mothering experiences into online narratives and selling them to generate income. This article shows how Chinese women take advantage of the technical affordances of Babytree to share their embodied experiences and, in so doing, respond to and push back against the traditional norms of motherhood and healthcare provision. The women whose experiences are examined here participate in social media as a way to reenter job markets by using their embodied experiences, thus asserting their rhetorical agency politically and economically while implicitly critiquing the traditional situation of contemporary pregnant women and the state of motherhood in China.

In this introduction, we emphasize the urgency of centering bodyminds and communities whose lives and experiences have been disregarded, or viewed as disposable, in medical and technical communication. With an expansive vision of health, we set the interdisciplinary stage for authors who answer the call of multiply-marginalized scholars working in (and beyond) medical rhetorics to reimagine health-related research that centers the perspectives, experiences, and embodied realities of multiply-marginalized communities (Jones, 2020; Walton, Moore, Jones 2019).

Cecilia Shelton opens her 2019 autoethnographic article with an invitation for readers to question “What might more attention to bodies offer the study of technical and professional communication?”...

Using narrative-based user experience methods, this article investigates how youth living with HIV discuss their serostatus on the dating app Grindr. This study found that participants resisted Grindr’s interface, which encourages users to disclose their HIV status. Using intersectional queer theories of unruliness, this article argues that these resistant user experiences destabilize the underlying ideological aims of Grindr’s risk-reduction strategies, revealing ulterior practices of risk and safety stemming from the embodied realities of living with HIV.

Black mother activists play a pivotal role in redressing community inequities. To address the work of these activists, I turn to technical and professional communication and reproductive justice to explore how ethos is central to their work.

The role of empathy in student team collaborations in technical and professional communication has been understudied. In this mixed methods study, we assess how Scrum affects both student perceptions of empathy and student use of empathetic strategies. We found that students who used Scrum considered themselves to be no more empathetic than students who did not use Scrum. However, a discourse analysis revealed that students who used Scrum deployed significantly more empathetic strategies than students who did not use Scrum.

When an urban planning project is announced, local media outlets often focus on broadly describing the building or project. But how can we listen to and value the stories from people displaced by large-scale urban change? This article adopts a case-study approach to share complicated stories from four residents displaced by a redevelopment project and suggests technical communication approaches for productively placing stories from the displaced in dialogue with broader planning project stories.

This article introduces “rhetorical body work” as a framework for understanding professional embodiment in health provider education and technical and professional communication (TPC) pedagogy. Using the case study of clinical nursing simulations and drawing on sociological theory, I provide a detailed analysis of three components of rhetorical body work as they manifest in three simulation scenarios: physical, emotional, and discursive. I conclude by considering the implications of these findings for the embodied teaching of TPC.

This article provides an overview of robust social justice work already done in technical and professional communication (TPC) to introduce the transformative paradigm, an action research framework articulated by Donna Mertens. Research articles in TPC offer examples of the axiological, ontological, epistemological, and methodological tenets of the transformative paradigm. Together with a measured discussion of the paradigm, this Methodologies and Approaches article responds to calls in TPC scholarship to articulate and practice methodologies resonant with the social justice turn.

As the need for more attention to leadership in the STEM professions has become apparent, it has also become clear that much remains unknown about this subject. To explore how communication scholars might contribute to these scholarly conversations, the interview results presented in this article reveal some of the ways in which effective communication might enable STEM professionals to achieve leadership orientations identified in previous research.