Technical Communication Quarterly

63 articles
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January 2026

  1. Evolving Information Design: Insights from Senior Experts in Technical and Professional Communication
    doi:10.1080/10572252.2025.2540984

December 2025

  1. The Routledge Handbook of Ethics in Technical and Professional Communication
    doi:10.1080/10572252.2025.2610178

November 2025

  1. Bringing the Technical and Professional Communication Service Course Back
    doi:10.1080/10572252.2025.2582517

October 2025

  1. The origins of the art and practice of professional writing: The written word as a tool for social justice then and now
    doi:10.1080/10572252.2025.2540980
  2. Queer Potential in Professional Communication: “Queer Use” & Terms of Service
    doi:10.1080/10572252.2025.2531972
  3. Connecting Technical and Professional Writing Course Topics to Majors and (Projected) Careers
    doi:10.1080/10572252.2025.2513313

July 2025

  1. Archives, AI, and Technical and Professional Communication
    doi:10.1080/10572252.2025.2492291
  2. Toward Justice-focused Participatory Research Repositories: Connecting Technical and Professional Communication, Critical Archive Studies, and Community-led AI Practices
    doi:10.1080/10572252.2025.2481393

January 2025

  1. A Black Fetus? Examining Social Justice in Medical Illustrations in Technical and Professional Communication (TPC) Pedagogical Materials
    Abstract

    Although the field of illustration is a major topic in technical and professional communication (TPC), social justice regarding medical illustrations is yet to be investigated. Drawing from an analysis of TPC journals, program websites, textbooks, and syllabi, this study explores how TPC could advance a social justice view on medical illustration, especially in the textbooks that we use in teaching medical and science writing courses. Not only did we find that very few medical and science writing textbooks included illustrations, but a significant number of illustrations were white. We suggest intentionality in the choice of pedagogical materials, overt discussion of social justice in the curriculum, and critical borrowing of pedagogical materials.

    doi:10.1080/10572252.2024.2352113

October 2024

  1. Understanding Transnational Technical Communication in Technical and Professional Communication: What Do You Mean When You Use the Word “Transnational”?
    doi:10.1080/10572252.2024.2414101

September 2024

  1. Justice, Equity, Diversity, and Inclusion (JEDI) in Introductory Technical and Professional Communication (TPC) Courses Across Institutions
    doi:10.1080/10572252.2024.2406501

July 2024

  1. (Re)defining “Professional” in Technical & Professional Communication
    Abstract

    This special issue questions current notions and practices of "professionalism" in TPC. Professionalism – whether an identity, a status, or a set of behaviors or conventions – continues to be constructed in white supremacist, ableist, heteronormative, and classist frameworks. The authors in this issue work to reimagine what professionalism means in our classrooms, workplaces, and communities by critiquing the professional practices that uphold oppressive and exploitative structures, inspiring just action and new futures.

    doi:10.1080/10572252.2024.2342581
  2. (Re)situating Professionalism: Using Course Documents As Tactical Tools in the Professional Writing Classroom
    Abstract

    Through an auto-ethnographic critical reflection methodology, this article describes our attempts to use course documents as tactical tools of resistance within undergraduate professional writing courses. Using introspection to examine how our positionalities and values shape the choices we make when constructing course documents, we advocate for scholars and practitioners of rhetoric and technical communication to engage in a sustained practice of critical reflection as part of developing inclusive and equitable pedagogy and classroom coalition building.

    doi:10.1080/10572252.2024.2340442

January 2024

  1. Tying Creative Problem-Solving to Social Justice Work in Technical and Professional Communication
    Abstract

    ABSTRACTProblem-solving is central to technical and professional communication (TPC), but problem-solving's economic roots may not align with social justice. This article introduces socially just creativity: the ability to generate new or unique and effective ideas in conjunction with other members of a community to challenge unjust status quos and tackle wicked social justice problems. The article uses a case study to illustrate that conception. It concludes with recommendations for TPC practitioners to enact social justice creativity.KEYWORDS: Creativityproblem-solvingsocial justicetechnical and professional communication AcknowledgementsThank you to Sylvi for deploying creativity toward social justice and for sharing your story with me. Thank you to Dr. Erin Brock Carlson, Dr. Lynne Stahl, and Dr. Heather Noel Turner for prompting me to think more deeply about the relationship between problem-solving and efficiency (Erin), Uber's complex application of creativity (Lynne), and the relationship between DEI initiatives and social justice (Heather).Disclosure statementNo potential conflict of interest was reported by the author.Additional informationNotes on contributorsKrista Speicher SarrafKrista Speicher Sarraf is an Assistant Professor of Technical and Professional Communication at California Polytechnic State University in San Luis Obispo, California, where she directs the Technical and Professional Communication Program. Her research draws on the interdisciplinary field of creativity studies to explore how technical and professional communicator use creative thinking to address wicked problems.

    doi:10.1080/10572252.2023.2194340

October 2023

  1. Instructional Design Pedagogy in Technical and Professional Communication
    Abstract

    This study investigates how instructional design manifests in TPC pedagogies and where educators draw resources from. As TPC expands into areas in which instructional design traditionally governs, scholars need to discern how TPC distinguishes its specialty while providing training to support instructional design practices. Through textbook and syllabus analysis, coupled with instructor interviews, this study reports findings about instructional design pedagogy within TPC based on the themes gathered from the instructors’ experiences and existing resources.

    doi:10.1080/10572252.2022.2130991

July 2023

  1. Infrastructural Storytelling: A Methodological Approach for Narrating Environmental (In)justice in Technical and Professional Communication
    Abstract

    This article offers infrastructural storytelling as a methodological approach attuned to the emplaced dynamics of digital infrastructure. Countering the clean progress narratives of sustainability reports in the technology sector, this approach follows digital infrastructure to two locations: San Francisco, California (Google) and Toronto, Ontario (Digital Realty). Infrastructural storytelling explicates how physical infrastructures produce uneven social, political, and economic realities by investing in some ways of life over others.

    doi:10.1080/10572252.2023.2210198

July 2022

  1. Introduction to Special Issue: Black Technical and Professional Communication
    Abstract

    Black Technical and Professional Communication is defined as ”practices that are centered around Black community, culture, and rhetorical practices that are inherent in the Black lived experience. Black TPC is reflective of the cultural, economic, social, and political experiences of Black people across the Diaspora” (Black TPC Taskforce). This special issue emphasizes the importance of valuing Black TPC as fundamental to developing a comprehensive understanding of the technical and professional communication.

    doi:10.1080/10572252.2022.2077455

April 2022

  1. Teaching Participative Justice in Professional Writing
    Abstract

    Technical and professional communication (TPC) curricula tend to prioritize hyperpragmatist learning outcomes, objectives, and activities. Drawing on a grounded theory analysis of curricular self-assessment data, including interviews with community partners, we argue that TPC in the U.S. is at constant risk of co-option by market logics. Through a speculative curricular framework that works toward building more just, liveable worlds, this essay reimagines TPC curricula as an opportunity to redress inequities caused by exploitative market logics.

    doi:10.1080/10572252.2021.2000031

January 2022

  1. Gun Control and Gun Rights: A Conceptual Framework for Analyzing Public Policy Issues in Technical and Professional Communication
    Abstract

    The author proposes Policy, Roles, Sites (PRS), a conceptual model to help technical communicators analyze high-stakes, long-debated public policy issues and reveal ways that technical and professional communication informs public policy development and implementation. The author demonstrates how the PRS model can be used to examine complex public policy issues from race and policing to gun rights and gun control, as well as policy issues that intersect these seemingly disparate issues.

    doi:10.1080/10572252.2021.1963487

October 2021

  1. Living Visual-voice as a Community-based Social Justice Research Method in Technical and Professional Communication
    Abstract

    Image-based methods hold promise for reaching community-based, social justice goals in TPC. As a research example illustrates, however, participants can mold such methods in ways not anticipated by typical protocols that emphasize pre-prepared photos and public activism. By reflexively analyzing how participants shaped an image-based study through an embodied posthumanist lens, I propose a more inclusive “living visual-voice” model useful for TPC projects aiming to affect social change, increase participant/community involvement, and study material-discursive-embodied interactions.

    doi:10.1080/10572252.2021.1906451
  2. Engaging Design Thinking and Making in Technical and Professional Communication Pedagogy
    Abstract

    This study explores the viability of making in technical and professional communication (TPC) pedagogy. This article reports a pedagogical case study of making as a way to enact design thinking in the TPC classroom. By aligning the values in making and design thinking with TPC learning goals, this study discusses the opportunities in maker-based learning and proposes a set of heuristics for integrating making with TPC pedagogy.

    doi:10.1080/10572252.2020.1804619

January 2021

  1. Programmatic Outcomes in Undergraduate Technical and Professional Communication Programs
    Abstract

    ABSTRACT This article discusses the process of coding and analyzing data from 376 Programmatic Student Learning Outcomes (PSLOs) from 47 technical and professional communication (TPC) undergraduate degree programs. The resultant findings suggest that TPC program administrators adopt common PSLOs, eliminate embedded PSLOs, and consider the assets of PSLOs beyond assessment. Such practices will ensure that PSLOs support students as a primary audience and cohere with broader disciplinary understandings of education at the undergraduate level in TPC.

    doi:10.1080/10572252.2020.1774662
  2. Student Recruitment in Technical and Professional Communication Programs
    Abstract

    ABSTRACT Recruitment advertisements published in technical and professional communication (TPC) conference programs and proceedings offer a snapshot of the messages that these programs use to market themselves and distinguish their value in the marketplace of graduate programs. Using an exploratory mixed methods approach informed by Bakhtin's theory of addressivity, we developed a two-phase study to assess recruitment advertisements from three perspectives: from the advertisement content itself, from the students being recruited, and from the TPC program coordinators or directors. Recommendations for improving TPC advertising and promotion are given.

    doi:10.1080/10572252.2020.1774660

January 2020

  1. Shifting Out of Neutral: Centering Difference, Bias, and Social Justice in a Business Writing Course
    Abstract

    Through an auto-ethnographic reflection, this article describes an attempt to enact a Black Feminist pedagogy in an undergraduate business writing course. Discussing both benefits and challenges to this pedagogical approach, I advocate for an increase in decolonial methodologies and pedagogies in teaching technical and professional communication and argue for their potential to intervene for equity and justice in both the classroom and the workplace.

    doi:10.1080/10572252.2019.1640287
  2. Student Perceptions of Diversity in Technical and Professional Communication Academic Programs
    Abstract

    This article reports the results of a survey of technical and professional communication (TPC) undergraduate and graduate students regarding their perceptions of diversity in TPC academic programs. The responses of the total group of respondents and a subset of respondents identifying as a person of color (POC) are compared. Results show that both the overall group and the group of students identifying as persons of color see their TPC programs as both diverse and supportive of diversity. Respondents identifying as a person of color also reported that they were not worried about fitting in when enrolling in their TPC programs. However, the survey also shows that TPC students who identify as persons of color note a lack of students and faculty of color in TPC academic programs and departments. Possible reasons for respondents’ perceptions of having diverse and supportive departments while also observing the lack of POC within the department are discussed.

    doi:10.1080/10572252.2019.1635210

October 2019

  1. Professional Communication and Network Interaction: A Rhetorical and Ethical Approach
    Abstract

    Tempora mutantur, et nos mutamur in illis (times change and we change with them). Not only is the techne of today’s rhetoric and professional communication changing but we rhetors and professiona...

    doi:10.1080/10572252.2019.1613333

January 2019

  1. One Word of Heart is Worth Three of Talent: Professional Communication Strategies in a Vietnamese Nonprofit Organization
    Abstract

    This article reports findings from a month-long research project in Vietnam working with the Vietnam Association for Victims of Agent Orange (VAVA). The authors found that VAVA did not always abide Western prescriptions for “good” technical and scientific communication yet were extremely effective technical communicators among victims and families. This article reports findings that call for an expanded definition of what it means to practice good technical communication, especially in understudied cultural contexts.

    doi:10.1080/10572252.2018.1530033

July 2018

  1. Hidden in plain sight: findings from a survey on the multi-major professional writing course
    Abstract

    In this article, the authors report on findings from a survey of writing instructors who teach the multimajor professional writing course (MMPW) across diverse institutional contexts. The authors marshal these findings to advance a series of arguments about the situation of the MMPW course in U.S. higher education.

    doi:10.1080/10572252.2018.1479590

July 2017

  1. Contingent Faculty, Online Writing Instruction, and Professional Development in Technical and Professional Communication
    Abstract

    Technical and professional communication (TPC) programs rely on contingent faculty to achieve their curricular mission. However, contingent faculty lack professional development opportunities. In this article, the author reports survey results (N = 91) and three cases studies that provide information on contingent faculty and their preparation for online teaching and then provides a three-step approach for TPC program administrators and faculty to follow so that programs can create sustainable professional development opportunities for contingent faculty to teach online.

    doi:10.1080/10572252.2017.1339489
  2. Training Technical and Professional Communication Educators for Online Internship Courses
    Abstract

    This article explores how to train educators to teach online internship courses. The article introduces an online internship course focused on workplace communication available to students across the university. Approaches to training educators to teach this course include requiring educators to immerse themselves in experiential learning situations, leveraging innovative uses of contemporary technologies for communication, and reflecting on online teaching processes.

    doi:10.1080/10572252.2017.1339526

October 2016

  1. The Communicative Work of Biology-Journal Captions: Lessons for Technical and Professional Communication
    Abstract

    The authors examined a corpus of figure captions from technical and professional communication (TPC)-journal articles to test their sense that TPC captions do not fulfill their communicative potential as well as, they sensed, journals in science often do. The authors performed a content analysis on captions from biology-journal articles and iteratively tested a coding scheme of caption content. The resulting scheme can help in analyzing caption content, developing captions, and imparting a variety of TPC-related skills to students.

    doi:10.1080/10572252.2016.1222453

October 2015

  1. Creativity Counts: Why Study Abroad Matters to Technical and Professional Communication
    Abstract

    Technical communication programs preparing students to perform as symbolic analytic workers can improve a student's creative problem-solving abilities by offering study-abroad opportunities. Newer research from the field of psychology is used as a conceptual framework for discussing the author's development of curriculum for a study-abroad offering within a professional writing program. Details on the study-abroad curriculum proposal such as course assignments, readings, credit hours, and program destination and logistics are included.

    doi:10.1080/10572252.2015.1078846

October 2014

  1. Intercultural Rhetoric and Professional Communication: Technological Advances and Organizational Behavior
    Abstract

    Teaching intercultural rhetoric and professional communication seminars has been one of my most enjoyable experiences as a college professor. It comes with a cost though. Finding relevant and updat...

    doi:10.1080/10572252.2014.942191
  2. A Case for Metic Intelligence in Technical and Professional Communication Programs
    Abstract

    Metis is an underexplored rhetorical counterpart to phronesis that can be described as a flexible, innovative intelligence used in unexpected or unprecedented situations. This article explores metis in relation to techne, praxis, and phronesis, arguing that our programs should strive to cultivate students' metic intelligence through client projects and service-learning experiences. Adapting Agile project management strategies used in software development may offer one means of scaffolding this learning.

    doi:10.1080/10572252.2014.942469

January 2013

  1. Guest Editors' Introduction: New Directions in Intercultural Professional Communication
    Abstract

    Click to increase image sizeClick to decrease image size ACKNOWLEDGMENTS Space does not permit us to express adequate thanks to those who contributed essays for this special issue, nor to the more than 30 other scholars whose proposed essays we could not include. We hope that many of them will publish the work they proposed in this or other journals. Thanks also to the TCQ editors who helped and encouraged us throughout the development of the issue: Scott Mogull, Ken Baake, Ryan Hoover, Brent Henze, and the patient and kind Amy Koerber. Our humble thanks finally to the wise and generous scholars who served as reviewers of proposals and manuscripts: Michael Bokor, Daniel Ding, Sam Dragga, Richard Hunsinger, Robert Johnson, Kyle Mattson, Mya A. Poe, Jingfang Ren, Julie Stagger, and Huatong Sun. Additional informationNotes on contributorsHuiling Ding Huiling Ding is an assistant professor of professional communication at North Carolina State University. She has published in Technical Communication Quarterly; Rhetoric, Globalization, and Professional Communication; Written Communication; China Media Research; Business Communication Quarterly; Rhetoric Review; and English for Specific Purposes. Gerald Savage Gerald Savage is a professor emeritus from Illinois State University. He has published in numerous journals and essay collections and has coedited several books, including Negotiating Cultural Encounters: Narrating Intercultural Engineering and Technical Communication, coedited with Han Yu and forthcoming from Wiley-IEEE.

    doi:10.1080/10572252.2013.735634

January 2012

  1. A Review of: “<i>Complex Worlds: Digital Culture, Rhetoric and Professional Communication</i>Adrienne P. Lamberti and Anne R. Richards (Eds.)”
    Abstract

    Complex Worlds: Digital Culture, Rhetoric and Professional Communication is a collection of 11 essays (in four parts) that explores the complexity of digital technology in educational, industrial, ...

    doi:10.1080/10572252.2012.626694

July 2010

  1. Mapping Technical and Professional Communication: A Summary and Survey of Academic Locations for Programs
    Abstract

    This article provides an account of the academic location of 142 technical communication programs as reported on program Web sites as well as in an online survey sent to technical communication program coordinators. According to the findings, most technical communication programs are located in departments of English, but programs outside of English are more likely to offer graduate degrees and a more technically oriented program focus.

    doi:10.1080/10572252.2010.481538

December 2009

  1. Early Cold War Professional Communication: A Rationale for Progressive Posthumanism
    Abstract

    Abstract Early Cold War professional communication teachers anticipated posthumanist awareness in our culture. They were also granted more agency for progressive action than many of their contemporaries. By showing the different ways that these scholars responded to their posthuman situation, this study articulates how posthumanist theory complicates the progressive notion of a student-centered classroom and, more importantly, explains what happens to the progressive project when it is more explicitly connected to posthumanism. Notes 1. See CitationBrooke (2000) for a thorough explanation of how posthumanism helps us move beyond ludic quietism.

    doi:10.1080/10572250903372934

April 2007

  1. Exploring Authority: A Case Study of a Composition and a Professional Writing Classroom
    doi:10.1207/s15427625tcq1602_3
  2. Exploring Authority: A Case Study of a Composition and a Professional Writing Classroom
    doi:10.1080/10572250709336560

January 2007

  1. Guest Editors' Introduction: Online Teaching and Learning: Preparation, Development, and Organizational Communication
    doi:10.1207/s15427625tcq1601_1
  2. Guest Editors' Introduction: Online Teaching and Learning: Preparation, Development, and Organizational Communication
    doi:10.1080/10572250709336574

October 2005

  1. From Environmental Rhetoric to Ecocomposition and Ecopoetics: Finding a Place for Professional Communication
    Abstract

    This essay sketches a theoretical rationale for a revived pedagogy and research program in environmental studies within the field of professional communication. The first wave of such studies drew upon themes established by environmental rhetoric and ecocriticism within the Cold War context of political environmentalism. The second wave might well look to ecocomposition and ecopoetics in developing a new kind of ecologically sensitive workplace study and a renewed interest in the language of space and place and the concepts of local and global in teaching and research.

    doi:10.1207/s15427625tcq1404_1

April 2005

  1. Building Context: Using Activity Theory to Teach About Genre in Multi-Major Professional Communication Courses
    Abstract

    Instructors in multi-major professional communication courses are asked to teach students a variety of workplace genres. However, teaching genres apart from their contexts may not result in transfer of knowledge from school to workplace settings. We propose teaching students to research genre use via activity theory as a way of encouraging transfer. We outline theory and research relevant to teaching genre and provide results from a study using activity theory to teach genre in two different professional communication courses.

    doi:10.1207/s15427625tcq1402_1

October 2004

  1. Toward a Post-Techne-Or, Inventing Pedagogies for Professional Writing
    Abstract

    This article examines the concept of techne in relation to situatedness. Techn� is conceived as techniques for situating bodies in contexts. Although many theorists and practitioners in technical communication are working from ecological and posthuman perspectives with regard to interface designs, this article argues for extending those perspectives to workplace and classroom situations. Starting from a Heideggerian reading of techne, the article moves toward the concept of post-techne, which remakes pedagogical techniques for writing and inventing in institutional contexts.

    doi:10.1207/s15427625tcq1304_2

July 2004

  1. Is Professional Writing Relevant? A Model for Action Research
    Abstract

    Abstract This article argues that engaged "action research" can help professional writing researchers both develop new and interesting collaborative models and help our profession develop a greater relevance to those not reading our journals and attending our conferences. I outline one particular, localized approach in the hope that our troubles, struggles, and failures at University of Wisconsin-Milwaukee can help others to develop their own programs and can further our discussion of community engagement.

    doi:10.1207/s15427625tcq1303_5

January 2004

  1. The Impact of Student Learning Outcomes Assessment on Technical and Professional Communication Programs
    Abstract

    Because of accreditation, budget, and accountability pressures at the institutional and program levels, technical and professional communication faculty are more than ever involved in assessment-based activities. Using assessment to identify a program's strengths and weaknesses allows faculty to work toward continuous improvement based on their articulation of learning and behavioral goals and outcomes for their graduates. This article describes the processes of program assessment based on pedagogical goals, pointing out options and opportunities that will lead to a meaningful and manageable experience for technical communication faculty, and concludes with a view of how the larger academic body of technical communication programs can benefit from such work. As ATTW members take a careful look at the state of the profession from the academic perspective, we can use assessment to further direct our programs to meet professional expectations and, far more importantly, to help us meet the needs of the well-educated technical communicator.

    doi:10.1207/s15427625tcq1301_9

October 2002

  1. Beyond the "Tyranny of the Real": Revisiting Burke's Pentad as Research Method for Professional Communication
    Abstract

    Abstract This article answers Carl Hemdl's call for furthering critical approaches to research in professional communication by forwarding Kenneth Burke's concepts of symbolic action, dramatism, and the pentad. This article illustrates, through an analysis of data gathered in a case study of technical writers, how Burke provides us with tools that can produce more varied terministic screens for how critical researchers conceptualize, interpret, and analyze workplace communication.

    doi:10.1207/s15427625tcq1104_1

July 2001

  1. Ethics, Critical Thinking, and Professional Communication Pedagogy
    Abstract

    Critical thinking pedagogy offers a supportive environment for teaching ethics in the professional communication classroom. Four important aspects of critical thinking which particularly encourage ethical thought and behavior are identifying and questioning assumptions, seeking a multiplicity of voices and alternatives on a subject, making connections, and fostering active involvement. Focusing on these behaviors allows an ongoing incorporation of ethics into many different aspects of the classroom.

    doi:10.1207/s15427625tcq1003_5

April 2001

  1. Problems in Service Learning and Technical/Professional Writing: Incorporating the Perspective of Nonprofit Management
    Abstract

    As service learning becomes a popular pedagogical approach to technical and professional writing courses, instructors need to examine critically the causes of practical problems that arise when classroom work involves nonprofit agencies. Nonprofit management theory provides a possible solution in its discussion of some basic characteristics of organizations in the nonprofit sector. By understanding these characteristics, instructors and students might anticipate and solve problems they encounter.

    doi:10.1207/s15427625tcq1002_6