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1404 articles2012
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Abstract
The one-on-one format of tutoring, which is the norm for writing centers, can foster the much-maligned view of a writing center as a fix-it shop and undermine the role of the tutor as a co-learner and facilitator of peer-to-peer interactions. The peer-interactive writing center approach , presented here, moves away from the one-on-one model and towards a format that encourages genuine peer collaboration, recreates the writing center as a place to actually engage in writing , and encourages students in their intuitions about writing . As a case study of such a peer-interactive approach, this profile provides an overview and evaluation of the Writing Drop-In Lab at the University of New Mexico, which provides a model for bringing the practice of writing tutoring into line with a view of writing as a collaborative, process-oriented phenomenon.
December 2011
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Abstract
This article focuses on student teachers of English in the Bachelor of Arts in Teaching English as a Second Language (BA TESL) program of the public state university of Oaxaca, Mexico. In Oaxaca, and Mexico at large, proficient English users are mainly from the upper socioeconomic classes. In general, the schools value Spanish and English to the exclusion of the prevailing Indigenous languages. Moreover, to be a legitimate English teacher, one is expected to look or act “American” or “gringo” and/or to have a “native-like” English accent. The Oaxacan student teachers are mainly from the lower or middle socioeconomic classes. They do not have “American” characteristics and lack a “native-like” English accent. Within this context is the present discussion situated. It demonstrates that the student teachers in two BA TESL classes utilize bilingual identity texts and dialogical ethnography as autobiographies and collages in order to co-create identities with which to assert their legitimacy as English teachers and multilingual speakers. The student teachers also validate their students’ multilingual identities, resist the “native speaker” versus “non-native speaker” dichotomy, confront the hegemony of Spanish over Indigenous languages, and attribute an international importance to their formation as English teachers. The bilingual identity texts and dialogic ethnography allow multilingual identity and intelligence to enter the TESL classroom and curriculum.
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Abstract
This article reports findings from an ethnographic action research study of Deaf and hearing parents and young children participating in a family American Sign Language (ASL) literacy program in Ontario, Canada. The study documents the context for parents’ and children’s learning of ASL in an environment where resources for supporting early ASL literacy have been scarce. Through semi-structured interviews and observations of six individual families or parent-child dyads, the study documents participants’ encounters with professionals who regulate Deaf children and their families’ access to ASL. At the same time, the setting of the ASL Parent-Child Mother Goose Program is presented as a Deaf cultural space and thereby a counter-discourse to medical discourses regarding Deaf identity and bilingualism. This space features the Deaf mother participants’ ASL literacy and numeracy practices and improvisations of ASL rhymes and stories to enhance their suitability for young children. The practices of the ASL Parent-Child Mother Goose Program leader also serve to define and support emergent ASL literacy. In addition, a Deaf cultural space inside a broader context of public services to young Deaf children provides a means for the hearing mother participants to facilitate critical inquiry of issues surrounding bilingualism, ASL, and a Deaf identity.
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The Experiences of Feedback Practices on Academic Writing Undergone by Students with English as an Additional Language in a Master’s Programme: A Multiple Case Study ↗
Abstract
This article reflects upon the experiences and perceptions of feedback practices that five students who spoke English as an additional language (EAL) engaged with as part of their one-year taught master's course at a major UK University. During writing processes and after the submission of assignments, participants received support in a wide range of modes: tutors’ oral, written, and electronic feedback and peer feedback. The paper outlines the key difficulties students encountered when engaging with and responding to feedback. Findings suggested that although students expressed satisfaction with feedback practices provided over the course of their master's degree, instances in which these events constrained their understanding of writing conventions have been documented. Such factors as appropriate timing, the nature of feedback, the type of language tutors employed when providing feedback, variation in tutors’ preferences for marking, as well as students’ individual and cultural differences, sometimes limited students’ understanding and use of feedback.
November 2011
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Joseph V. Denney, the Land-Grant Mission, and Rhetorical Education at Ohio State: An Institutional History ↗
Abstract
Traditional narratives about composition and rhetoric in modern American universities need to be complicated through analyses of what has happened to these subjects at particular institutions. For a case study, the author examines Joseph Villiers Denney’s work in establishing and sustaining a department of rhetoric at The Ohio State University.
October 2011
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Researching the “Un-Digital” Amish Community: Methodological and Ethical Reconsiderations for Human Subjects Research ↗
Abstract
This article argues that methodologies for studying community literacy must be reexamined in light of advancements in technology and the research community’s relationship to those technologies. Based on her ethnographic study of an Amish community in southeast Ohio, the author offers a counterpoint to discussions of literacy and digital tools by showing how differing perspectives on technology led to complications during the data collection process. Furthermore, Adkins argues that methodologies cannot always be dictated by a template or by “best practice” and that researchers and IRBs should be more flexible in their thinking about how to treat research communities ethically.
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The Mundane, Power, and Symmetry: A Reading of the Field with Dorothy Winsor and the Tradition of Ethnographic Research ↗
Abstract
Dorothy Winsor's induction as an ATTW Fellow in 2007 and the disciplinary moment of reflection invited by this issue provide the exigence for the story of how Winsor's scholarship, and ethnographic scholarship more broadly, has shaped the field. This story, told via the interpretive lens of three topoi (the mundane, power, and symmetry) that emerged from an interview with Winsor in 2009, suggests how the field's theory and methodology have matured over the past three decades and anticipates what it will become in the future.
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Quantifying the Burden of Writing Research Articles in a Second Language: Data From Mexican Scientists ↗
Abstract
This article provides quantitative data to establish the relative, perceived burden of writing research articles in English as a second language. Previous qualitative research has shown that scientists writing English in a second language face difficulties but has not established parameters for the degree of this difficulty. A total of 141 Mexican, Spanish-speaking scientists from a range of scientific disciplines participated in a survey which directly compared writing scientific research articles in Spanish and English as a second language. The survey questions defined burden in relation to perceived difficulty, dissatisfaction, and anxiety. The results revealed that the experience of writing a scientific research article in English as a second language is significantly different than the experience writing in a first language and that this writing process was perceived as 24% more difficult and generated 11% more dissatisfaction and 21% more anxiety. The findings suggest that the use of English as a second language is the cause of this increased burden.
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Abstract
While transnationalism has emerged as a growing area of interest in Writing Studies, the field has not fully examined how migrants’ movement across national borders shapes their literacy practices. This article offers one answer to this question by reporting on an ethnographic study of the transnational religious literacies of a community of undocumented Brazilian immigrants in a former mill town in Massachusetts. A grounded theory analysis of (a) participants’ accounts of their literacy experiences before and after migration, (b) their writing, and (c) ethnographic observations reveals the following: As participants crossed a border and were excluded from state documentary projects, they began to write within other literacy institutions, namely, transnational churches, that have historically documented subjects and whose reach extends across national borders. The author concludes that as the field of Writing Studies continues to explore transnational literacies, it would do well to take into account the materiality of national borders, which can shape possibilities for written communication in a global context.
September 2011
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Challenges to Project-based Computer-Assisted Language Learning (CALL) for Professional Communication in China ↗
Abstract
This paper reports on a 10-year case study at a Chinese university of a faculty team's attempt to develop and disseminate a project-based computer-assisted language learning (CALL) program for professional communication. The discussion focuses on three main challenges (professional/academic values, pedagogical philosophy, and institutional culture) to expand a project-based CALL program at this university. Based on the findings, this paper discusses how the implementation of project-based CALL for professional communication needs to be founded upon a good understanding of China's sociocultural contexts and how it might be tailored in order to be more responsive to the local university context. This paper concludes by suggesting a path that practitioners might take in light of these circumstances and challenges.
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A Genre in the Making—A Grounded Theory Explanation of the Cultural Factors in Current Resume Writing in China ↗
Abstract
Little research has been done to explore the status of business genres in China. The present study explores the evolution of genre of resume writing in China using a grounded theory approach. This study examines the rhetorical patterns and persuasive strategies employed in resume writing in different periods in China and reveals how these changes are related to historical, social, and economic contexts in China, especially from 1979 to 2010, as well as impacts of global contexts on Chinese resume writing. This study characterizes resume writing in China and relates these features to cultural motives and cultural contexts. It concludes that current resume writing practice in China shows a glocal trend.
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‘What is the Purpose of Feedback when Revision is not Expected?’ A Case Study of Feedback Quality and Study Design in a First Year Master's Programme ↗
Abstract
This article presents a qualitative case study of feedback practices in the first year of a two-year master's programme. Writing and feedback are viewed as contextualized cultural practices shaped by factors at macro, meso and micro level. The empirical data consists of a text corpus of students’ essays and teachers’ comments, supplemented by interviews. Initial findings showed a discrepancy between the considerable amount of comments given by the teachers and the students’ lack of use of the feedback they received. The text analysis, based primarily on Hattie and Timperley’s (2007) model of feedback revealed several features of the feedback that counteracted learning, but a major problem was unclear goals for the writing combined with a study design that did not include revision of student texts.
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Abstract
In the UK higher education context, central services such as writing centres are coming under management scrutiny and writing developers are being asked to demonstrate the impact of their work. This article discusses one way in which writing centres can evaluate their provision for evidence of effectiveness and to gauge their potential for expansion. Taking as a case study the development of the Coventry Online Writing Lab (COWL) at Coventry University, England, the article reports on the use of the Balanced Scorecard (BSC) technique (Kaplan and Norton, 1992) to examine how extending one writing centre‘s provision through the development of an online component has been considered and justified. The BSC is an evaluation tool that takes into account stakeholders‘ perspectives, internal institutional processes, finance and budgets, and staff development needs, and sees these as integral and important drivers of an organisation‘s results (Grayson, 2004: 1). The article discusses the benefits and limitations of such an approach within this case study and its implications for strategic planning for writing centres and other forms of university writing provision.
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Using Learners’ Diaries to Investigate the Influence of Students’ English Language Proficiency on Peer Assessment ↗
Abstract
Peer assessment has been used increasingly in English writing instruction in the past two decades. This has given rise to research on peer assessment in developing English learners’ writing proficiency. However, few studies have exclusively examined student variables in relation to peer assessment and, in particular, how students’ English language proficiency affects the use of peer assessment in English-medium writing classrooms. The case study research described in this article examined, through the employment of students’ learning diaries, how Chinese university English- learners’ language proficiency affected the use of peer assessment. Ten second-year English majors at a university in Southern China were asked to keep diaries of their experiences of being involved in peer assessment over sixteen weeks. The diary data showed that the students viewed their English language proficiency as a salient variable influencing the focus, the type, the appropriateness, and the impact of peer feedback on learners’ redrafts.
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Abstract
This action research study reports on Kosovan, English as a Foreign Language, undergraduate students’ perceptions of the usefulness and effectiveness of class activities that promote the panning for gold approach (Browne and Keeley 2004) in the process of argumentative writing. The data obtained from a questionnaire, essay evaluation and a focus group, reveal that students show interest in the approach though they do not feel at ease when required to take a decision that calls for systematic evaluation of their thinking in a quest for new answers. It is apparent from the study that, in order for students to think critically and write argumentatively, the panning for gold approach and the principle of inquiry should be integrated across the curriculum or, in a better case scenario, should be an integrated part of daily life. The results have implications for syllabus and classroom practices.
August 2011
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Abstract
Science advisory committees exercise complex collaborative expertise. Not only do committee members collaborate, they do so across disciplines, producing expert reports that make synthetic multidisciplinary arguments. When reports are controversial, critics target both report content and committee process. Such controversies call for the assessment of expert arguments, but the multidisciplinary character of the debate outstrips the usual methods developed by informal logicians for assessing appeals to expert authority. This article proposes a multi-dimensional contextualist framework for critical assessment and tests it with a case study of the controversies over reports issued by the Intergovernmental Panel on Climate Change. The case study shows (1) how the critical contextualist framework can illuminate the controversy and guide evaluation of the various arguments and counterarguments; (2) how cases of this sort open up avenues for fruitful interdisciplinary collaboration between argumentation theorists and other fields; and (3) where further work is required in argumentation theory.
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Subjectivity, Intentionality, and Manufactured Moves: Teachers’ Perceptions of Voice in the Evaluation of Secondary Students’ Writing ↗
Abstract
Composition theorists concerned with students’ academic writing ability have long questioned the application of voice as a standard for writing competence, and second language compositionists have suggested that English language learners may be disadvantaged by the practice of emphasizing voice in the evaluation of student writing. Despite these criticisms, however, voice continues to frequently appear as a goal in guidelines for teaching writing and on high-stakes writing assessment rubrics in the United States. Given the apparent lack of alignment between theory and practice regarding its use, more empirical research is needed to understand how teachers apply voice as a criterion in the evaluation of student writing. Researchers have used sociocultural and functionalist frameworks to analyze voice-related discursive patterns, yet we do not know how readers evaluate written texts for voice. To address this gap in research the present study asked: 1) What language features do secondary English teachers associate with voice in secondary students’ writing and how do they explain their associations? 2) How do such identified features vary across genres as well as among readers? Nineteen teachers were interviewed using a think-aloud protocol designed to illuminate their perceptions of voice in narrative and expository samples of secondary students’ writing. Results from an inductive analysis of interview transcripts suggest that participating teachers associated voice with appraisal features, such as amplified expressions of affect and judgment, that are characteristic of literary genres.
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Abstract
Using a sociohistoric developmental lens, this paper traces the construction of texts composed by fifth graders in an urban classroom in order to answer the following questions: How do children develop as writers in school? How do writing and drawing function in children’s texts? How do teaching practices shape children’s writing development? Ethnographic data collected in a fifthgrade classroom reveal how children used drawing to create classroom texts. Data show that drawing is not simply a developmental preface to writing. Rather, when given guided intellectual freedom, children integrate writing, drawing, and pictures in sophisticated and creative ways. The author traces children’s text development to show how schooling as an institution bounds and limits their use of their authorial prerogatives, their textual possibilities, and ultimately their developmental potential. She concludes by asserting that we must reconsider development in writing to include not only orthographic symbols, but also the wide array of communicative tools that children bring to writing. Any analysis of development that fails to include an analysis of the corresponding institutional practices and ideologies is liable to be no more than a contribution to the efficacy of that developmental model.
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Abstract
This webtext examines the ways that Jonathan Pearson, a recent graduate of The University of Missouri–Kansas City, revised one of his essays to turn it from a seminar paper into a published scholarly article. The project covers a time period from 2004 to 2010 and documents the article's most important streams of input. Those streams include the author's passion for his subject and the ongoing mentoring he received from Professor Jane Greer, his teacher and also the editor of Young Scholars in Writing, and from Professor Patti Hanlon-Baker, member of the journal's editorial board.
June 2011
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Abstract
In this article, we describe an approach to teaching first-year composition that is built on a qualitative design for undergraduate research and writing. As writing instructors at a state teaching college, we see the need to move our students beyond the boundaries of expressivism, personal narrative, and argument and into the murkier, messier, and more critical territory of considering subjectivities, interpreting cultural texts and contexts, and, ultimately, coming to see the dynamic and dialogic nature of rhetorical situations and knowledge production. We have discovered that asking undergraduates to do field work as a way to enter the academic conversation allows them to shift from high school writing to college-level writing. Inviting them to delve into a primary research project of their own design grants them permission to construct their ownership, authority, and intellectual engagement of ideas. Case studies of the experiences of five student research writers illustrate the process through which, as ethnographers, students become actors in their own learning process.
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Abstract
This study employs ethnographic case study method to explore secondary English language learners’ experiences with content-area writing in a U.S. public school setting. Documentary evidence, interviews, and students’ written work comprise the data set. Data are interpreted through a sociocognitive theoretical lens to take into account contextual and individual cognitive factors that come into play in English language learners’ development of content-specific writing. Findings suggest that a combination of institutional factors (e.g. school program design, state regulations, and state assessment systems) in concert with teacher beliefs and expectations of English language learners impact the content-area writing instruction which English language learners receive. This study points to the need for continued investigation of state policies, school processes, and teacher beliefs and practices that may enhance the quality and breadth of writing English language learners experience as they move through secondary school.
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Abstract
This paper presents the use of the dialogic communication model to teach students how to write a report introduction. In the case study presented, the students engaged in discussions and reflections regarding the contextual complexities in the writers' and readers' organizational environments, which helped them adapt their writing to their readers' needs and thought processes. The thinking process that students go through in making their writing more reader centered using this model could be a useful springboard to help students adopt the thinking processes of professional engineers.
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Envisioning Collaboration: Group Verbal-Visual Composing in a System of Creativity (Cross, G.A.; 2011) [Book Review] ↗
Abstract
In this text, the author investigates the creative processes between authors and authors. The author states that he is interested in verbal-visual collaboration because the increased visual nature of communication necessitates the collaboration between those specializing in visual communication and those specializing in verbal communication. This work will be of particular interest to theorists as well as instructors in graphic design, professional communication, as well as rhetoric and composition and those studying ethnographic methodologies.
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Abstract
Review of A Long Way Together and Reading the Past, Writing the Future ,Barbara L’Eplattenier Seeking Connections, Articulating Commonalities: English Education, Composition Studies, and Writing Teacher Education, Janet Alsup, Elizabeth Brockman, Jonathan Bush, and Mark Letcher Preparing Writing Teachers: A Case Study in Constructing a More Connected Future for CCCC and NCTE., Shelley Reid Contesting the Space between High School and College in the Era of Dual-Enrollment, Howard Tinberg and Jean-Paul Nadeau
May 2011
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Abstract
In this article, we examine writing in the context of new communication technologies as a kindof everyday literacy. Using an inductive approach developed from grounded theory, we analyzeda 32,000-word corpus of college students’ Instant Messaging (IM) exchanges. Through our analysis of this corpus, we identify a fifteen-item taxonomy of IM language features and frequency patterns which provide a detailed, data-rich picture of writers working within the technological and situational constraints of IM contexts to creatively inscribe into their written conversations important paralinguistic information. We argue that the written features of IM function paralinguistically to provide readers with cues as to how the writing is to be understood. By writing into the language paralinguistic cues, the participants in our study work to clarify, or more precisely disambiguate, meaning. Through a discussion of four of these features—eye dialect, slang, emoticons, and meta-markings—we suggest how the paralinguistic is inscribed in IM’s language features.
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Abstract
In this methodological and theoretical article, we address the need for more cross-case work on studies of literacy in use within different social and cultural contexts. The Cultural Practices of Literacy Study (CPLS) project has been working on a methodology for cross-case analyses that are principled in that the qualitative nature of each case, with its layers of context and interpretive meaning making by the researcher, is maintained while still allowing for data aggregation across cases. We present a model of a literacy practice that emerged from this work as one that may contribute to the work of other literacy researchers who are looking for theoretically driven ways to analyze and interpret ethnographic accounts of literacy practice on a larger scale and to answer questions about literacy practice across studies. We describe our theoretically based coding scheme, as well as the development of a large ethnographic database of literacy practices data and the technical aspects of lifting ethnographic data into a large database. We also provide a description of a pilot cross-case analysis as an example of the promise of such qualitative cross-case databases.
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Making Grammar Instruction More Empowering: An Exploratory Case Study of Corpus Use in the Learning/Teaching of Grammar ↗
Abstract
Despite a long debate and the accompanying call for changes in the past few decades, grammarinstruction in college English classes, according to some scholars, has remained largely “disempowering,” “decontextualized,” and “remedial” (Micciche, 2004, p. 718). To search for more effectiveand empowering grammar teaching, this study explores the use of corpora for problem-basedlearning/teaching of lexicogrammar in a college English grammar course. This pedagogy wasmotivated by research findings that (1) corpora are a very useful source and tool for languageresearch and for active discovery learning of second/foreign languages, and (2) problem-basedlearning (PBL) is an effective and motivating instructional approach. The data collected andanalyzed include students’ individual and group corpus research projects, reflection papers oncorpus use, and responses to a post-study survey consisting of both open-ended and Likert questions.The analysis of the data found the following four themes in students’ use of, and reflectionsabout, corpus study: (1) critical understanding about lexicogrammatical and broader languageuse issues, (2) awareness of the dynamic nature of language, (3) appreciation for the context/register-appropriate use of lexicogrammar, and (4) grasping of the nuances of lexicogrammaticalusages. The paper also discusses the challenges involved in incorporating corpus use into Englishclasses and offers suggestions for further research.
April 2011
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Abstract
For several decades now, the scholarship of rhetoric and composition studies has shown an increased interest in community literacy and community-based pedagogy. Many point to the emergence of the Ethnography of Literacy (see studies by Heath, Barton, Cushman) and New Literacy Studies (Gee, Street, among others) as an origin for this initial focus on community literacy practices. These areas of scholarship turn our gazes to community literacy practices as rich sites of inquiry that emphasize the social nature of literacy and writing. Linda Flower explains that this turn is, due in part, because “rhetoric and composition studies has long held itself accountable to the public and social significance of writing,” while recognizing its “potentially contradictory goal of developing personally empowered writers” (Community Literacy 76).
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Abstract
In an increasingly globalized world, writing courses, situated as they are in local institutional and rhetorical contexts, need to prepare writers for global writing situations. Taking introductory technical communication in the United States as a case study, this article describes how and to what extent global perspectives are incorporated into writing. Based on an analysis of eight textbooks and a closer analysis of four of them, we illustrate the representation of technical communication and communicators as well as multiculturalism and multilingualism in these textbooks and point out the limitations vis-à-vis the cultural and linguistic complexity of global technical communication in today’s world. We conclude by considering implications for U.S. college composition as it continues to contribute to the international discourse of writing studies.
March 2011
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Connecting with the “Other” in Technical Communication: World Englishes and Ethos Transformation of U.S. Native English-Speaking Students ↗
Abstract
This article reports my classroom-based qualitative research, conducted at a midwestern university, on the role of World Englishes in the ethos transformation of U.S. native English-speaking students. The 30 participants completed assignments that enhanced their understanding of how the English language affects discursive tasks in international audience adaptation. Efforts at internationalizing technical communication can benefit immensely from the inclusion of the World Englishes paradigm in training programs to account for students' language attitudes.
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Abstract
Abstract Relatively little is known about the politeness strategies used by technical communicators and designers in group settings, particularly in the decision-making, collaborative meetings of a real-world, naturally occurring group. This study explores the degree to which members of a well-established group linguistically express concern for their fellow collaborators and how that concern may be affected by the type and imminence of their deadlines. Notes In actuality, Brown and Levinson give a fifth strategy of not speaking the request at all. Henceforth, all discussions of "substrategies" will include the bald, on- record strategy as well. Additional informationNotes on contributorsErin Friess Erin Friess is an assistant professor of technical communication at the University of North Texas. Her research explores discursive strategies and user-centered design processes in workplace settings.
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Using NVivo to Answer the Challenges of Qualitative Research in Professional Communication: Benefits and Best Practices Tutorial ↗
Abstract
Recent updates in qualitative data-analysis software have provided the qualitative researcher in professional communication with powerful tools to assist in the research process. In this tutorial, we provide a brief overview of what software choices are available and discuss features of NVivo, one prominent choice. We then use our experiences with the software to discuss how it enhances three specific dimensions of our research: efficiency, multiplicity, and transparency. We end with a compilation of best practices for using the software.
February 2011
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Television, Language, and Literacy Practices in Sudanese Refugee Families: “I learned how to spell English on Channel 18” ↗
Abstract
This ethnographic study explored the ways in which media, particularly television, connected with English language and literacy practices among Sudanese refugees in Michigan. Three families with young children participated in this study. Data collection included participant observation, interviews, and collection of artifacts over 18 months, with a focus on television events as the units of analysis. Data analysis focused on television practices connected with literacy practices for adults and children. Results indicated that television offered important cultural connections with participants’ beliefs, values, and attitudes regarding their Sudanese heritage, the new U.S. context, and religious practices. Both adults and children believed television was an important resource for learning and recognized potential problems with too much viewing. Most significantly, analysis suggested important connections between television practices and the development of both English language abilities for all family members and the development of real-world literacy practices, especially for the children.
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One Adolescent’s Construction of Native Identity in School: “Speaking with Dance and Not in Words and Writing” ↗
Abstract
This case study describes how one eighth-grade student, Jon, asserted Native identities in texts as he attended a middle school in the western United States. Jon—a self-described Native American, Navajo, and Paiute with verified Native ancestry—sought to share what he called his Native culture with others in his school wherein he was the only Native American, despite his perception that schools have historically suppressed this culture. To study how the texts that Jon designed in school may have afforded and constrained the expression of Native identities, the authors collected three types of data over the course of eight months: (a) interviews from Jon and his teachers; (b) fieldnotes from classroom observations; and (c) texts that Jon designed in school. Grounded in theories of social semiotics and multimodality, the findings from this study suggest that different forms of representation afforded and constrained the expression of Jon’s desired identities in different ways due to their different physical properties, due to their historical and immediate uses in context, and due to the extent to which they fulfilled different metafunctions of communication. Recognizing the tensions and ironies associated with using some forms of representation, Jon sought to combine and use multiple representations to construct desired identities and to negate undesired ones.
January 2011
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Abstract
This paper discusses an ongoing research-based collaboration between an academic literacies researcher and a lecturer in the field of Social Work aimed at exploring the nature of everyday writing in social work. The paper outlines the key principles of the methodology adopted—a text-oriented ethnography—and discusses the extent to which this methodology is facilitating a collaborative partnership towards meeting three interrelated goals: the empirical goal of building rich descriptions of writing in everyday social work practice; the ideological-epistemological goal of challenging a deficit discourse on writing (and writers); and the interventionist goal of working with institutions to harness writing in productive ways to learning and professional practice. Central to this methodological approach is an attempt to build a three-way conversation between the fields of 'new' literacy studies, in particular academic literacies; the discipline of social work education; and social work agencies/practitioners. We outline the methodology and foreground some key congruencies across these fields which are helping to facilitate successful collaboration.
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Abstract
Single sourcing through a content management system (CMS) is altering technical communication practices in many organizations, including institutions of higher education. Open source software (OSS) solutions are currently among the most popular content management platforms adopted by colleges and universities in the United States and abroad. The GPL license, ease of use, customizability, and the large, global user base of mature content management systems are among the reasons these organizations choose OSS to meet their CMS needs. This article reviews the literature on the effects of single sourcing on technical communication practice. It also explores issues of OSS adoption, both generally and in international contexts. Through a case study of an OSS CMS implementation at a mid-sized public college, the article examines important contributions technical communicators can make to the rollout of an OSS-based CMS.
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Evaluating Applications for an Informal Approach to Information Design: Readers Respond to Three Articles about Nursing ↗
Abstract
Although books in the For Dummies series and other similar series have found commercial success, the approach to information design they use has not received much attention in technical communication journals. This article reports on readers' responses to information presented in the magazine Nursing Made Incredibly Easy! and two other nursing journals. Three groups of readers (two groups of nursing students and one group of nursing faculty members) responded to three articles they read by completing questionnaires and participating in focus groups. Nursing Made Incredibly Easy! was regarded as easy to read and as a good starting point for less-experienced readers, but its tone and style elicited some strong objections as well. The article provides observations and recommendations about using an informal approach to information design.
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Abstract
The Pew Internet & American Life Project reports that 86% of Internet users living with a disability or chronic illness have looked for health information online (Fox, 2007). And while so-called e-patients often start this search for information, many find themselves led to communities that provide this and more, such as Tu Diabetes, an online social network site. This pause in what can seem like an endless search for answers may be one that health professionals can gain insight from. Such extended pauses may give insight into the values of this particular community. This article provides the results and analysis of a study using ethnographic methods and rhetorical analysis to examine the texts posted by members of the social networking site Tu Diabetes in order to discern the values held by this community.
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Local Coherence in Persuasive Writing: An Exploration of Chilean Students’ Metalinguistic Knowledge, Writing Process, and Writing Products ↗
Abstract
This study focused on 12th-grade Chilean students’ ability to produce locally coherent persuasive texts and on the cognitive basis that underlies this ability. All the participants wrote persuasive texts and answered a test of recognition of incoherent sequences. A subsample wrote another persuasive text while thinking aloud and had a semistructured interview about the text composed. Quantitative and qualitative methods were used to analyze local coherence (LC) in students’ writing and the relation between products and students’ ability to recognize, explain, and self-regulate LC. The majority of students composed texts that were mostly coherent although ideas were presented in long unstructured sequences that did not use the more sophisticated LC resources to construct their reasons and opinions in writing. Findings suggest an association between being able to recognize incoherent sequences, using more sophisticated LC resources in writing, and being able to explain and self regulate LC during writing.
2011
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Abstract
in Ecuador, she wrote about that cross-cultural experience in an essay called "Falsos Amigos, Primos Hermanos, and Humitas con Caf,"
December 2010
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Abstract
Applying the communication theory called punctuated equilibrium to an activity system in the federal department that oversees health-information privacy reveals that the theory fails to align well with a government activity system rooted in a stable democratic tradition. This activity system is structured to accommodate a wide variety of stakeholders and significant organizational change. This case study prompts a reexamination of punctuated equilibrium as an approach to understanding the role of documents in certain types of activity systems.
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Abstract
Over the past few decades, researchers interested in composition and second-language (L2) writing have increasingly begun to examine issues related to intentional and unintentional plagiarism, factors influencing plagiarism such as culture and language proficiency, and L2 writers’ textual borrowing practices. However, less attention has been paid to the instructional issues surrounding plagiarism. This article aims to add to the research on pedagogy specific to writing from sources by reporting on a survey conducted with 113 writing instructors working at universities, colleges, and intensive English language institutes in the Western United States. These instructors evaluated existing resources for teaching how to avoid plagiarism and shared ideas about the types of instructional materials they use or would like to use. Additionally, the article examines a case of one writing instructor utilizing resources related to textual borrowing when teaching a unit on summarizing as part of an academic writing course for L2 writers, and explores the decisions made in the process of implementing various resources in the class. Based on the results of the survey and the case study, recommendations are made for writing instructors and materials developers, along with suggestions for future research.
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Abstract
What factors seem to cause miscommunication in international virtual workplaces? The research reported here seeks to respond to this question with a multicase study of 22 employees from three different types of international organizations. Interview data indicate that participants in this study emphasized the practical, day-to-day challenges of virtual workplaces; few of them had given thought to broader theories that might account for challenges-theories that are often presented in the literature of computer-mediated communication (CMC). In addition, participants in this study emphasized different factors than did CMC literature as most significant to causing miscommunication in international virtual workplaces.
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Abstract
Abstract This essay uncovers rhetorical processes devoted to rehumanizing the enemy as an antidote to the virulent rhetoric of war. With an eye toward disrupting a problematic process of national identity construction based on otheringand dehumanization, this essay examines Jarhead as a case study that challenges current ideologies of soldiers and their enemies. Using Kenneth Burkes concept of consubstantiality and Linda Hutcheons discussion of reflective oscillation, essay examines Jarhead as a case of rhetoric working to rehumanize enemies, thus providing an example of how film can work against war culture.
November 2010
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Challenging Ethnocentric Literacy Practices: (Re)Positioning Home Literacies in a Head Start Classroom ↗
Abstract
In what ways can teachers incorporate young people’s home and community literacy practices into classrooms when such practices vastly differ from the teachers’ literacy experiences? How can teacher education curriculum and teaching influence teachers’ pedagogical practices? How can children’s roles be pedagogically reframed and become meaningful strengths in classrooms? Grounded in these interrelated research questions, this article documents some of the influences of Freirean culture circle as an approach to inservice teacher education on the ways in which two Head Start teachers and a teacher educator negotiated and navigated within and across home and school literacy practices, co-creating a curriculum based on generative themes and making early education meaningful to children from multiple backgrounds. Further, it proposes that conducting extensive ethnographic studies is not a prerequisite to creating pedagogical spaces that honor children’s home literacy practices and cultural legacies. Findings indicate that as teachers seek to build on young children’s language and literacy strengths, it is pedagogically beneficial to engage in documenting glimpses of home literacy practices within and across contexts while simultaneously challenging and (re)positioning ethnocentric definitions of literacy by engaging young children as authentic curriculum designers.
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Spanglish as Literacy Tool: Toward an Understanding of the Potential Role of Spanish-English Code-Switching in the Development of Academic Literacy ↗
Abstract
This article reports findings from a qualitative study of Spanish-English code-switching “or Spanglish” among bilingual Latina/Latino sixth graders at a middle school in East Los Angeles. Analysis of the data revealed significant parallels between the skills embedded in students’ everyday use of Spanglish and the skills that they were expected to master according to California’s sixth-grade English language arts standards. In particular, students displayed an impressive adeptnessat (1) shifting voices for different audiences, and (2) communicating subtle shades of meaning. It is argued that this skillful use of Spanglish could potentially be leveraged as a resource for helping students to further cultivate related academic literacy skills. The article concludes with a discussion of specific implications for how teachers might begin to leverage Spanglish as a pedagogical resource by helping students to recognize, draw on, and extend the skills already embedded intheir everyday use of language.