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1133 articlesApril 2022
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Crash Encounters: Negotiating Science Literacy and Its Sponsorship in a Cross-Disciplinary, Cross-Generational MOOC ↗
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This article examines how scientists, classroom teachers, poetry educators, and youth negotiated the domains of science through their engagement in a two-year Massive Open Online Collaboration (MOOC) funded by the National Science Foundation. To make sense of learners' unconventional and interdisciplinary writing and the cultural and disciplinary conflicts that emerged around it, I offer a reframing of science literacy as a series of crash encounters. Such a reframing prompts literacy practitioners to anticipate fallout when diverse bodies, objects, and rhetorics collide and, therefore, to better design and participate in interdisciplinary networks to create more dynamic and vibrant approaches to science literacy.
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T he Community Literacy Journal is an interdisciplinary journal that publishes both scholarly work that contributes to theories, methodologies, and research agendas and work by literacy workers, practitioners, and community literacy program staff.We are especially committed to presenting work done in collaboration between academics and community members, organizers, activists, teachers, and artists.We understand "community literacy" as including multiple domains for literacy work extending beyond mainstream educational and work institutions.It can be found in programs devoted to adult education, early childhood education, reading initiatives, or work with marginalized populations.It can also be found in more informal, ad hoc projects, including creative writing, graffiti art, protest songwriting, and social media campaigns.For us, literacy is defined as the realm where attention is paid not just to content or to knowledge but to the symbolic means by which it is represented and used.Thus, literacy refers not just to letters and to text but to other multimodal, technological, and embodied representations, as well.Community literacy is interdisciplinary and intersectional in nature, drawing from rhetoric and composition, communication, literacy studies, English studies, gender studies, race and ethnic studies, environmental studies, disability studies, critical theory, linguistics, cultural studies, education, and more.
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Ilana M. Blumberg is professor of English literature at Bar Ilan University in Israel and author, most recently, of the memoir Open Your Hand: Teaching as a Jew, Teaching as an American (2018). She has won teaching awards from University of Pennsylvania and Michigan State University and is currently a recipient of an Israel Science Foundation grant entitled Postsecular George Eliot.Rosalind Buckton-Tucker studied at King's College, London, and the University of Leicester, UK, and holds a PhD in American literature. Her main research interests are twentieth-century British and American literature, travel literature, and the pedagogy of literature and creative writing, and she has published a variety of articles and book chapters in these fields as well as presenting numerous papers at international conferences. She has taught in universities in Kuwait, Oman, Cyprus, the United Arab Emirates, and Iran, and has also worked as a freelance journalist and editor in the UAE and Oman. She enjoys writing fiction, memoirs, and travel articles.Elizabeth Effinger is associate professor of English at the University of New Brunswick, where she teaches British Romanticism with special interests in William Blake, the intersections of Romantic science and literature, the Anthropocene, and human-animal studies. She coedited (with Chris Bundock) William Blake's Gothic Imagination: Bodies of Horror (2018). She was principal investigator of Erasing Frankenstein, a SSHRC (Social Sciences and Humanities Research Council)-funded public humanities outreach activity that transformed Shelley's 1818 novel into a book-length erasure poem in collaboration with incarcerated and nonincarcerated citizens. For more on the project, visit erasingfrankenstein.org.Moira Fitzgibbons is professor of English at Marist College. Her most recent work includes an edition of “The Merchant's Tale” in The Medieval Disability Sourcebook (2020).Michael Keenan Gutierrez is teaching associate professor in the Department of English and Comparative Literature at the University of North Carolina at Chapel Hill. He is the author of The Trench Angel (2015) and his work appears in the Guardian, the Delmarva Review, the Collagist, Scarab, the Pisgah Review, Untoward, the Boiler, Crossborder, and Public Books.Angela Laflen teaches digital rhetoric and professional writing at California State University, Sacramento. Her work has appeared in Computers and Composition and Assessing Writing, among other venues.Laci Mattison is assistant professor at Florida Gulf Coast University in the Department of Language and Literature, where she teaches courses on twentieth-century, Victorian, and contemporary literature. She is one of the general editors for Bloomsbury's Understanding Philosophy, Understanding Modernism series. For this series, she has coedited volumes on Henri Bergson and Gilles Deleuze. Alongside Derek Ryan, she has also coedited a special issue of Deleuze Studies titled Deleuze, Virginia Woolf, and Modernism (2013) and has published articles and book chapters on Virginia Woolf, Elizabeth Bowen, H. D., Mulk Raj Anand, and Vladimir Nabokov.Kelly Neil is professor of English at Spartanburg Methodist College, a small liberal arts institution located in the upstate of South Carolina. She received her PhD in English literature from the University of California, Davis, where she studied early modern literature and gender. She has published in such journals as Journal of Early Modern Cultural Studies and This Rough Magic. She is currently coediting a collection of essays on teaching Shakespeare to nonmajors.Sarah Ann Singer is assistant professor in the Department of English at University of Central Florida. Her work appears in College English, Technical Communication Quarterly, Journal of Medical Humanities, and Peitho.Rachel Tait-Ripperdan is associate librarian at Florida Gulf Coast University. She received her master's degree in library science from Florida State University and her master's degree in history from Florida Gulf Coast University. She serves as library liaison to the Departments of Language and Literature, History, Communication, Philosophy, and Religion. Her research interests include information literacy instruction, collection development, and graphic novels and manga in the academic classroom.Theresa Tinkle (she/her/hers) is a medievalist by training, a teacher committed to supporting students’ development and ambitions, and a disability studies scholar. Her most recent book is Gender and Power in Medieval Exegesis (2010). She has published widely on medieval English and Latin literature, gender, religion, and manuscript culture. She is currently director of the Gayle Morris Sweetland Center for Writing at the University of Michigan, Ann Arbor, and is engaged in antiracist work, writing to learn, writing in the disciplines, and writing program assessment.
March 2022
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<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> Technical and professional communication (TPC) audiences are increasingly international and intercultural. Some of these audiences, such as US asylum applicants, may be vulnerable and suffering trauma following violations of their human rights and dignity. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> TPC has the potential to either intensify the oppression previously experienced by these audiences or empower them to act for their own well-being. Therefore, technical and professional instructors and practitioners have an ethical responsibility to communicate with these audiences through methods that are socially just. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. Are the language and design strategies in the I-589 application and instructions appropriate for their audience from an HCD perspective? 2. If not, how can the documents be revised to correct any failings in the pursuit of social justice? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research methodology:</b> This article uses adapted plain language guidelines combined with human-centered design guiding principles to perform a qualitative document analysis and explore revisions of the application and instructions. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> Analysis shows that the I-589 documents are not appropriate for their audience and proposes revisions to correct major issues. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> The findings of this analysis demonstrate a need for continued integration of plain language and human-centered design in practice and pedagogy, research surrounding the ways in which technical and professional communicators should balance the needs of vulnerable audiences with the interests of powerful stakeholders, and meaningful collaboration between them and government institutions.
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<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><i>Introduction:</i></b> This article offers an approach that we call <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">critical collaboration</b> —an array of theoretical commitments drawn from the authors’ embodiments and lived experiences. In making explicit the connections between authorial embodiment and the content of theory and practice, our practical models demonstrate new and varied approaches to public feminisms. We begin with a discussion of embodiment and then offer four sections—amplification rhetorics, apparent feminisms, a techné of marginality, and memetic rhetorical environments—with key takeaways to guide readers through our related-but-different approaches. Our goal in doing so is to underscore the importance of public feminisms to enacting social justice in technical and professional communication. This means recognizing our obligation to respond to unjust technical communication. Technical communication is not a utopia of inclusion and anti-racism—although some corners of the field are dedicated to those topics, to be sure. Rather, despite the social justice turn, some parts of the field still insist on objectivity, neutrality, and practicality as the touchstones for “good” technical communication. Our work here shows some of the ways in which we might resist the cultural blinders that allow such ideas to persist unabated. Drawing especially on research in rhetoric and embodiment studies, we build interdisciplinary bridges with critical race studies (including critical race feminisms), womanism, gender studies, technical communication, Black rhetorics, queer studies, cultural studies, and rhetorical genre studies, among other fields, to provide a set of practical approaches to public feminist exigencies that resist collapsing all feminisms into a single approach. We argue that drawing on embodiment to develop a multiplicity of feminist approaches and engaging in critical collaboration as those approaches evolve is a way forward that allows for more stakeholders to engage fruitfully in public feminist projects. Our hope is that readers can then imagine public feminisms as one avenue for doing the social justice work that is vital to the growth of technical and professional communication as a field.
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<italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Introduction:</b></i> Community engagement offers one pathway for technical and professional communication (TPC) to enact social justice; however, the community impact of partnerships has often been neglected in favor of more prevalent research on student benefits. This case study examines a community partnership that has emphasized community impact toward distributive justice, sharing its approach to equitable collaboration. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>About the case:</b></i> The partnership under study was formed between a university grant writing program and a small nonprofit serving the surviving loved ones of homicide victims. Collaboration within the partnership takes many forms, including service-learning courses in grant writing and content strategy, student internships, and counsel through the organization's board of directors. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Situating the case:</b></i> Research on community engagement has demonstrated its impact on student growth, but community outcomes have not been as robustly investigated or prioritized in partnerships. This case adds to the literature by discussing the collaboration tactics used in a community partnership to achieve community results. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Methods:</b></i> The study uses quantitative outcomes and qualitative feedback from community partners to assess community impact. Partners’ insights about collaboration are put into context with student and faculty processes used in the partnership. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Results:</b></i> Analysis suggests that the partnership has had a meaningful impact on the nonprofit's work in the community, in the form of material resources and sustainable infrastructure. Organization staff identify collaboration tactics that prioritize equity: balancing perspectives, aligning goals, and “showing up.” <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Conclusion:</b></i> Further research is needed to broaden the understanding of the connections between collaborative tactics and community impact.
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(Re)Designing Technical Documentation About COVID-19 with and for Indigenous Communities in Gainesville, Florida, Oaxaca de Juárez, Mexico, and Quetzaltenango, Guatemala ↗
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<italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Background:</b></i> In this article, we document how our team of translators, interpreters, technical communicators, and health justice workers is collaborating to (re)design COVID-19-related technical documentation for and with Indigenous language speakers in Gainesville, FL, USA; Oaxaca de Juarez, Mexico; and Quetzaltenango, Guatemala. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Literature review:</b></i> Although (mis)representations of Indigenous communities have been an ongoing issue in and beyond technical communication, the COVID-19 pandemic has brought added attention to how government institutions and other agencies fail to consider the cultural values, languages, and communication practices of Indigenous communities when writing, designing, and sharing technical information. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Research questions:</b></i> 1. How can technical communicators work toward social justice in health through collaborative design with Indigenous language speakers? 2. How can technical documentation about COVID-19 be (re)designed alongside members of vulnerable communities to redress oppressive representations while increasing access and usability? <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Methodology:</b></i> Through interviews and other participatory design activities conducted with Indigenous language speakers in the US, Guatemala, and Mexico, we illustrate how Western approaches to creating technical documentation, particularly in health-related contexts such as the COVID-19 pandemic, put communities at risk by failing to localize health messaging for Indigenous audiences. We then document our work intended to collaboratively design and translate COVID-19-related technical information alongside those Indigenous language speakers to benefit Indigenous language speakers in Gainesville and other parts of North Central Florida. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Results:</b></i> Through this discussion, we highlight how technical communicators can collaborate with Indigenous language speakers to create, translate, and share multilingual technical documents that can contribute to social justice efforts by enhancing language access. <italic xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Conclusion:</b></i> Through collaborations with Indigenous language speakers, translators, and interpreters, social/health justice projects in technical communication can be combined, localized, and adapted to better serve and represent the diversity of people, languages, and cultures that continue to increase in our world.
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Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching ↗
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The rapid, widespread implementation of artificial intelligence technologies in workplaces has implications for business communication. In this article, the authors describe current capabilities, challenges, and concepts related to the adoption and use of artificial intelligence (AI) technologies in business communication. Understanding the abilities and inabilities of AI technologies is critical to using these technologies ethically. The authors offer a proposed research agenda for researchers in business communication concerning topics of implementation, lexicography and grammar, collaboration, design, trust, bias, managerial concerns, tool assessment, and demographics. The authors conclude with some ideas regarding how to teach about AI in the business communication classroom.
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“If you don’t want us there, you don’t get us”: A Statement on Indigenous Visibility and Reconciliation ↗
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To clarify our opening, we don’t resent this essay. We resent that to make Indigenous space with a bunch of well-meaning and not-so-well-meaning folx is to brace ourselves for an act of settler colonial violence and white nonsense. Whether we are trying to do our own work and just need some damn permit approval, are staging institutional interventions, or invested in long-term collaboration, our everyday work feels like one meeting to get the task done and three meetings to educate settlers on Indigenous beliefs, practices, and communities. Or, we learn that people are trying to do this work on their own in the name of not putting more emotional labor on BIPOC and then they’ve gone and pissed off the elder they are working with or didn’t practice the right protocols for consultation and input and someone—whether it’s an Indigenous person or not, has reached out to us to come and fix it. Even aunties don’t got time for that shit. What follows are a series of statements, practices, and observations on how we want to move forward in regard to working or not working with settlers in our institutions and professions.
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Art and Heart to Counter the One-hour-Zoom-diversity Event: Counterspaces as a Response to Diversity Regimes in Academia ↗
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This text explores our work as Women of Color (WoC) nurturing spaces and practices in response to the mirages of support, the inadequacy of resources, and the tepid responses to systemic oppression within the diversity, equity, and inclusion efforts of our university, a Predominantly White Institution (PWI) in the Midwest. Via reflective vignettes, we discuss developing a community art collaboration as a counterspace, defined by various scholars as “social spaces … which offer support and enhance feelings of belonging” (Ong, Smith, and Ko 2018, 207) for minoritized students. Throughout this text, we discuss the potential of art-based projects shaped by an anti-racist praxis as resistance to the “check-the-box” institutional diversity efforts, and as transformative spaces to imagine alternative academic futures for Women of Color staff, faculty, and students.
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This article considers disabled students’ experiences with collaborative writing and offers strategies to improve the accessibility of collaborative writing assignments.
February 2022
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Book Review: Rewriting Partnerships: Community Perspectives on Community-Based Learning by Rachael W. Shah ↗
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Service projects or community partnerships? Charity work or reciprocal collaboration? Those participating in community-university collaborations, intellectual partnerships between university affiliated researchers and those outside of universities, have long troubled the ways that this work can be—and is—ethically fraught, messy, and risky. One common suggestion for working against these issues, on the other hand, is to… Continue reading Book Review: Rewriting Partnerships: Community Perspectives on Community-Based Learning by Rachael W. Shah
January 2022
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Abstract Adult students of diverse experiences, disciplines, and identities can become valued contributors to faculty-directed research while also benefiting from the experience. However, national data show that older students participate in mentored research at one of the lowest rates among all groups tracked. This article forwards principles for facilitating nontraditional students’ involvement in collaborative research. These were developed during studies conducted about and with adult undergraduates at a historically Black university. Student researchers’ insights, adult learning theory, and the scholarship of undergraduate research and mentoring indicate interlacing benefits that students, faculty, and English studies may gain from developing such research partnerships.
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Heather Brook Adams is assistant professor of English at the University of North Carolina (UNC) Greensboro. Her research investigates discourses of gender, reproduction, and shame as well as decolonial/intersectional methodologies. Adams's work has appeared in journals such as Quarterly Journal of Speech, Rhetoric Review, and Women's Studies in Communication. Her monograph, Enduring Shame: A Recent History of Unwed Pregnancy and Righteous Reproduction, is forthcoming from University of South Carolina Press. Adams has been granted funds for implementing undergraduate research while teaching at the University of Alaska, Anchorage as well as at UNC Greensboro. Currently she teaches courses on contemporary rhetoric, rhetorics of health and medicine, and advocacy and argumentation.Brian Cooper Ballentine is senior vice president for strategy and senior adviser to the president at Rutgers University. His research focuses on humanistic notions of value within the context of the modern universities, student debt, and the pressures of economic valuation and market forces. He has served as chief of staff to the president at Rutgers, as the director of the university's office for undergraduate research, and as research director at a global consulting firm. He holds a PhD in comparative literature, with a focus on classical reception in the English Renaissance, from Brown University.Laura L. Behling is provost at University of Puget Sound. She edited the Resource Handbook for Academic Deans (2014) and Reading, Writing, and Research: Undergraduate Students as Scholars in Literary Studies (2010). Publications in literary studies include Gross Anatomies: Fictions of the Physical in American Literature (2008); Hospital Transports: A Memoir of the Embarkation of the Sick and Wounded from the Peninsula of Virginia in the Summer of 1862 (2005); and The Masculine Woman in America, 1890–1935 (2001). She taught at Palacky University, Czech Republic, as a Fulbright scholar and served as a Fulbright specialist at the American University of Bulgaria.Hassan Belhiah is associate professor of English and linguistics at Mohammed V University in Rabat. Previously, he held the positions of chair of the Department of English Language and Literature at Mohammed V University, associate professor of English and education studies at Alhosn University in Abu Dhabi, assistant professor at Al Akhawayn University in Morocco, and lecturer/teaching assistant at the University of Wisconsin–Madison. His publications have appeared in Classroom Discourse, Journal of Pragmatics, Modern Language Journal, Language Policy, and Applied Linguistics. He has coedited a book entitled English Language Teaching in Moroccan Higher Education (2020).Andrea Bresee is a recent graduate of Utah State University with a degree in English teaching and a composite in writing. While at Utah State University, Andrea served as an undergraduate teaching fellow for three upper-level English classes, as well as an undergraduate researcher for three separate studies. She was named the English Department Undergraduate Researcher of the Year in 2019 and has presented at three undergraduate research symposiums and conferences. Andrea now teaches seventh-grade English at Space Center Intermediate School in League City, Texas.Kendra Calhoun is a PhD candidate in the Department of Linguistics at the University of California, Santa Barbara. Her research examines the intersections of language, race, and power in face-to-face and social-media contexts. Her dissertation analyzes diversity discourse in US higher education and its effects on graduate students of color. She served as a research mentor and instructor to undergraduate students in the UCSB-HBCU Scholars in Linguistics Program, and she recently published on Black-centered introductory linguistics curriculum in Language.Anne Charity Hudley's research and publications address the relationship between English language variation and K–16 educational practices and policies. She is the coauthor of three books: The Indispensable Guide to Undergraduate Research: Success in and beyond College (2017), Understanding English Language Variation in U.S. Schools (2011), and We Do Language: English Language Variation in the Secondary English Classroom (2013). She is the author or coauthor of over thirty additional articles and book chapters. She has worked with K–12 educators at both public and independent schools throughout the country. Charity Hudley is a member of the Executive Committee of the Linguistic Society of America (LSA).Dominic DelliCarpini is the Naylor Endowed professor of writing studies and dean of the Center for Community Engagement at York College of Pennsylvania, where he also served thirteen years as writing program administrator and five years as chief academic officer. He founded and administers the annual Naylor Workshop on Undergraduate Research and is coeditor of the Naylor Report on Undergraduate Research in Writing Studies (2020) as well as other articles on this topic. DelliCarpini served as president of the Council of Writing Program Administrators, secretary of the Conference on College Composition and Communication (CCCC), and as a member of the CCCC's Committee on Undergraduate Research.Mariah Dozé is a 2020 graduate of Emory University, where she received a BA in African American studies and sociology. While at Emory, she served as a research assistant studying racial disparities in capital punishment and a writing tutor, among many other positions. Dozé’s research exploring the intersection between rhetorical studies and social justice was awarded publication in the peer-reviewed scholarly journal Young Scholars in Writing. For this accomplishment, she was recognized as an Emory Undergraduate Research Program featured researcher. She is now a Georgetown Law 1L and intends to specialize in human rights law.Cecily A. Duffie is a PhD student in English literature at Howard University. She graduated cum laude from the University of Florida with a BA in African American studies with a concentration in journalism. Her master's thesis was on cycles of postmodernism in the work of contemporary Black women writers, particularly Terry McMillan and Toni Morrison. She has been selected as an UC/HBCU Initiative scholar, NeMLA panelist, and Howard University Research Week panelist and presenter. She has also been published by the Miami Herald. She writes Tudor-era historical fiction and southern Black gothic fiction.Jeremy Edwards is a PhD candidate in the Gevirtz Graduate School of Education at the University of California, Santa Barbara. His research examines higher-education practices and policies that impact college access and student development. His dissertation explores the relationships between Black students and the UC system in thinking about levels of support and advocacy for Black students on recruitment, retention, and postgraduation career plans. He was a co-instructor for the UCSB Engaging Humanities Initiative, was a 2019 graduate fellow of the Andrew W. Mellon Foundation, and served as a coordinator and mentor of the UCSB-HBCU Scholars in Linguistics Program.Jenn Fishman, associate professor of English and codirector of the Ott Memorial Writing Center at Marquette University, is a widely published, award-winning scholar and teacher whose current work addresses community writing and listening, longitudinal writing research, and undergraduate research in writing studies. She has edited special issues of CCC Online, Peitho, and Community Literacy Journal, as well as The Naylor Report on Undergraduate Research in Writing Studies (2020), and contributed national professional leadership through various roles, including inaugural cochair of the CCCC Committee on Undergraduate Research and president of the Coalition of Feminist Scholars in the History of Rhetoric and Composition.Lauren Fitzgerald is professor of English and director of the Wilf Campus Writing Center at Yeshiva University where she recently chaired the Yeshiva College English Department. With Melissa Ianetta, she edited Writing Center Journal (2008–13) and its first undergraduate research issue (2012) and wrote The Oxford Guide for Writing Tutors: Practice and Research (2015). She has also published on writing center undergraduate research in Writing Center Journal (2014) and the edited collection How to Get Started in Arts and Humanities Research with Undergraduates (2014).Hannah Franz is the Program Associate for Graduate Advisement at the Jack Kent Cooke Foundation. Her scholarship focuses on equity and inclusion in high-impact practices, such as undergraduate research and writing-intensive courses. She is coauthor of The Indispensable Guide to Undergraduate Research: Success in and beyond College (2017) and has published in Scholarship and Practice of Undergraduate Research.Collie Fulford is professor of English at North Carolina Central University. Her recent work on writing program development, writing across the curriculum, and the scholarship of teaching and learning has appeared in Pedagogy, Composition Studies, Across the Disciplines, and Journal of Effective Teaching in Higher Education.John S. Garrison is professor of English at Grinnell College, where he teaches courses on early modern literature and culture. He is coeditor of three essay collections: Sexuality and Memory in Early Modern England: Literature and the Erotics of Recollection (2015), Ovid and Masculinity in English Renaissance Literature (2020), and Making Milton (forthcoming). His books include Shakespeare at Peace (2018), Shakespeare and the Afterlife (2019), and Performing Gods in Classical Antiquity and the Age of Shakespeare (2020).Ian Golding is an assistant professor of English at the University of Cincinnati, Blue Ash. He is the editor of Queen City Review, an international journal of undergraduate research. His research addresses student agency, archival practices, and visual media.Kay Halasek is professor of English and director of the Michael V. Drake Institute for Teaching and Learning at Ohio State University. Halasek's research spans a range of topics within rhetoric and writing studies: feminist historiography, teaching writing at scale, collaborative learning, writing program administration, portfolio assessment, and basic writing. She is the author of A Pedagogy of Possibility: Bakhtinian Perspectives on Composition Studies (1999), which received the CCCC Outstanding Book award. As director of the Drake Institute, she leads enterprise initiatives in instructional support for faculty and graduate students and research on and policy development related to teaching and learning.Abigail Harrison graduated from the University of North Carolina at Greensboro (UNCG) in 2020. Her area of focus is English with minors in rhetoric and public advocacy and communication studies. While at UNCG, she participated in hands-on undergraduate research highlighting rhetoric in both historical and contemporary media. Her scholarship on rhetorical theory within university media centers can be found in the Communication Center Journal.Rachel Herzl-Betz (she/her) is the Writing Center Director and assistant professor of English at Nevada State College. She earned her PhD at the University of Wisconsin–Madison and began her writing center career at Carleton College. Her research focuses on intersections between disability, writing center studies, and educational access. Most recently, she has pursued projects centered on equity in Writing Center recruitment and the impact of “access negotiation moments” for disabled writing instructors. In 2017, her first novel, Hold (2016), received the Tofte/Wright Children's Literature Award from the Council for Wisconsin Writers.Katherine Hovland is an undergraduate student at Marquette University, double-majoring in writing-intensive English and data science. She was a member of a research team in the Ott Memorial Writing Center that studied the accessibility of writing on Marquette's campus.Kristine Johnson is associate professor of English at Calvin University, where she directs the university rhetoric program and teaches courses in linguistics, composition pedagogy, and first-year writing. Her work has been published in College Composition and Communication, Composition Studies, Rhetoric Review, WPA: Writing Program Administration, and Teaching/Writing: The Journal of Writing Teacher Education. An associate editor of Pedagogy since 2019, her research interests include writing program administration, teacher preparation, and undergraduate research.Rachael Scarborough King is associate professor of English at the University of California, Santa Barbara (UCSB). She is the author of Writing to the World: Letters and the Origins of Modern Print Genres (2018) and editor of After Print: Eighteenth-Century Manuscript Cultures (2020). She is also principal investigator for the Ballitore Project, a project combining archival research and digital analysis at UCSB Library's Special Research Collections.Joyce Kinkead is Distinguished Professor of English at Utah State University. In 2012, she was named a Fellow of the Council on Undergraduate Research. As associate vice president for research, overseeing undergraduate research, she instituted University Undergraduate Research Fellows, the Utah Conference on Undergraduate Research, and Research on Capitol Hill. Dr. Kinkead is a scholar of writing studies and undergraduate research; her titles on undergraduate research include the following: Researching Writing: An Introduction to Research Methods Undergraduate Research Offices and Programs (2016), Advancing Undergraduate Research: Marketing, Communications, and Fundraising (2010), Undergraduate Research in English Studies (2010), and Valuing and Supporting Undergraduate Research (2003).Danielle Knox is a Black creative writer who graduated from Howard University with a bachelor's degree in English. A prospective graduate student, her research interests include gender and sexuality across the African diaspora while noting the ways Black queer communities define and express themselves outside of a white Western context. She also desires to help challenge systemic inequalities, promote funding for public libraries, and support all forms of Black literature and art.Addison Koneval (she/her) is a doctoral candidate at The Ohio State University. Her work in rhetoric, literacy, and composition primarily focuses on culturally sustaining pedagogies. Most recently, she has been working with grammar education in first-year writing settings.Susan Lang (she/her) is director of the Center for the Study and Teaching of Writing and professor of English at The Ohio State University. Lang has extensive experience in teaching online and hybrid courses in technical communication at both undergraduate and graduate levels. She and colleagues at Texas Tech also developed Raider Writer, program-management software for large writing programs. Her research examines aspects of writing program administration, writing analytics, and technical communication. Her work has been published in College English, College Composition and Communication, Writing Program Administration, and Technical Communication, among others. She is the recipient of the 2016 Kenneth Bruffee Award for Best Article in Writing Program Administration and the editor-in-chief of the Journal of Writing Analytics.Bishop Lawton is a PhD student in history at the University of Illinois, Urbana-Champaign. His research interests include Pan-African Intellectual History, the history of precolonial African civilizations, and twentiethth-century Black movements. In further pursuit of his interests, in June 2020, Bishop became a writer for blackpast.org, the largest online encyclopedia of African American history.Ali Leonhard is an undergraduate at Marquette University, double-majoring in forensic science and philosophy. She was a part of the Ott Memorial Writing Center's research team that looked at the accessibility of writing on Marquette's campus.Hayden McConnell is an Elon University alumna. She graduated with a major in professional writing and rhetoric as part of the English Honor Society. Her research addresses the lack of video content that addresses the topic of rhetoric in an engaging manner while also using successful rhetorical strategies. Her work has many intentions, but the overarching goal is to begin providing more visually stimulating content that discusses rhetoric and its many branches for both new and current members of the field.John Henry Merritt is a senior English major and Mellon Mays fellow at Howard University. His research interests include African American fiction, postmodernism, literary theory, and the digital humanities. Currently, he is interested in using Twitter data to develop reader-response based analyses of blockbuster movies. His senior thesis examines the function of the underground as a setting throughout African American fiction. In his free time he likes to write code and study languages. After graduation, he hopes to pursue a PhD in English literature and get a puppy.deandre miles-hercules (they/them), MA, is a doctoral student in the Department of Linguistics at the University of California, Santa Barbara. They are originally from Prince George's County, Maryland, and obtained a BA in linguistics with minors in anthropology and African American studies from Emory University. Their research focuses on language as a nexus for the performance of race, gender, and sexuality in the domains of sociality and power, specifically as it pertains to Black, femme, queer, and trans communities. deandre currently holds a National Science Foundation Graduate Research Fellowship.Jessie L. Moore is director of the Center for Engaged Learning and professor of professional writing and rhetoric in the Department of English at Elon University. She is the coeditor of three books, including Excellence in Mentoring Undergraduate Research (2018). Her recent research examines transfer of writing knowledge and practices, multi-institutional research and collaborative inquiry, the writing lives of university students, and high-impact pedagogies. She served as Secretary of the CCCC, founded the CCCC Undergraduate Researcher Poster Session, and currently cochairs the CCCC's Committee on Undergraduate Research.Jamaal Muwwakkil (he/him), MA, is a PhD candidate in the department of linguistics at the University of California, Santa Barbara. Jamaal is originally from Compton, California, and transferred from Los Angeles City College to University of California, Los Angeles, where he earned a BA in linguistics. Jamaal's research focuses on political discourse, African American language and culture, and linguistic practices in educational and university contexts.Angela Myers is a professional writing and rhetoric alumna of Elon University. She was an honors fellow and a Lumen scholar, a two-year, competitive grant award earned by only fifteen Elon students each year. Her research addresses the rhetorical strategies of sexual violence prevention courses for undergraduate students.Sunaina Randhawa is a Marquette University alumna. She graduated in 2020 with a BA in English literature and minors in writing-intensive English, anthropology, and digital media. Along with a team of researchers from Marquette's Ott Memorial Writing Center, she worked in conjunction with the Office of Disability Services at Marquette. With their help, she and her team determined both the ways in which they could make writing more and the ways in which the writing center could help that Michael associate professor of English at the University of North as codirector of first-year composition and senior faculty fellow with Center for and He The Writing of (2018) and coedited Perspectives on and Writing He is currently and with undergraduate students that are on curriculum and is a of 2020 graduate of Grinnell College, with a major in English. He is a Undergraduate a research project on of by contemporary of the of the of the he has presented at and participated in a research at the University of in He to pursue a PhD in has a PhD in literary and studies from Mellon University, where she teaches courses on literature, and gender studies. Her current research explores can writing in the humanities. Her work on literature examines the ways in which and discourse the of gender as a modern of has a PhD in rhetoric and composition from Texas University. She Emory University as director of the Writing She has also been associate professor at College, associate professor and chair of English and language at University, and associate professor and chair of communication studies at King University. Her research in the intersections between literature and rhetoric as well as in teaching and She is a book on the in the She also coedited the Journal of the on Perspectives on Learning for is an undergraduate student in and in English and at Nevada State College. As an undergraduate writing and his work and code is professor of English and dean of the College of Arts at University. He taught undergraduate writing and graduate in the Rhetoric and Composition His scholarship focuses on writing program and the teaching of writing.
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Abstract
Tutoring represents a necessary service for students enrolled in open-admission institutions such as our regional campus which serves a diverse group of students, many of them in developmental writing courses. As the COVID-19 pandemic caused many universities to transition to fully remote instruction in March 2020, academic services were also asked to find innovative ways to assist these students remotely. For two English tutors, this meant improving the existing OWL, while also implementing a remote synchronous option to help students with their writing. The article reports on the two tutors’ efforts as they prepared for fall 2020 and on the multiple challenges they faced throughout the fall 2020 and spring 2021 semesters. As their end-of-semester reflections show, the campus took a while to respond to the new remote Learning Center offerings, and some offerings were more popular than others. The two tutors attempted to establish a new remote normal while also trying to balance their personal and professional lives. Working from home, however, left them feeling drained as technology limited them during synchronous sessions, and their Learning Center duties began to take precedence over their education and personal lives, impacting their mental well-being. The only positive aspect of the experience came from their collaboration, as the bond they had built from sharing the Learning Center space for years provided them with the strength needed to fulfill their duties. As the campus contemplates the move back to in-person instruction, the two tutors must now consider what their duties will be in fall 2021. Keywords : COVID-19 pandemic, remote synchronous tutoring, work-life balance, burnout
2022
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How Do Assignments Dispose Students Toward Research? Answer-Getting and Problem-Exploring in First-Year Writing ↗
Abstract
This study explores the relationship between the dispositions toward research that writing teachers convey through their assignments and those that their students express in their reflective writing. We applied the term problem-exploring to a set of dispositions described by the ACRL Framework and coded each clause of instructor assignment text and student reflective writing from six FYW sections, half of which were working with a librarian to incorporate core concepts from the Framework. We found a strong correlation between the proportion of instructors’ problem-exploring assignment language and students’ expressions of problem-exploring at end of term. The rates of problem-exploring were significantly higher for instructors and students in sections working with the Framework. Our results offer a new lens through which to view research-assignment design, provide evidence of how assignments can foster problem-exploring, and support the value of pedagogical collaboration with librarians.
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The Discourse-Based Interview on Twitch: Methods for Studying the Tacit Knowledge of Game Developers ↗
Abstract
In this essay, we argue that Twitch is an incredible platform for cultivating discourse-based interviews (DBIs) and has yet to be addressed in DBI research involving digital tools. To demonstrate that argument, we detail the methods behind collaborative research project between two undergraduates and a faculty studying game developers on the platform. Our collaborative approach to studying game developers on Twitch is framed as a 2022 update to Odell, Goswami, and Herrington’s landmark essay The Discourse-Based Interview: A Procedure for Exploring the Tacit Knowledge of Writers in Nonacademic Settings. After providing an overview of Twitch and recent scholarship, our essay describes three major challenges associated with cultivating DBIs from the platform: recruiting participants, managing files ethically, and scaling the project. Our focus on two interviews with one game developer reveals how a DBI on Twitch allows for participant agency. Based on that experience, we close with two recommendations for future DBIs that turn to Twitch: keep the project small, and go deep.
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Abstract
This mixed methods study examines whether veteran–novice mentorship between tutors, as part of continuous in-service professional development, would have a positive effect on either party’s transferable skills (e.g., communication, collaboration, and professionalism). Quantitative findings from pre- and postsurveys about the veteran–novice mentorship suggest that tutors have significant gains in some transferable skills, such as oral/written communication skills, teamwork/collaboration skills, digital technology skills, and career management skills, after attending the continuous in-service professional development. Quantitative findings from the pre- and postsurveys further indicate that novice tutors improve more, compared to veteran tutors, in their self-perceived oral/written communication skill levels. Qualitative findings from postmentorship interviews explain findings suggested by quantitative analysis, with contextual factors. This research study has bifold significance: “a theoretical perspective” on writing center work and research-supported professional development strategies. The findings of this study provide more food for thought on the subjects of how to design veteran–novice mentorships, how to target some transferable skills for professional development in the future, and how to exemplify the transferable skills in the survey to make those abstract constructs more concrete.
December 2021
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Using Team-Based Learning to Promote Engineering Students’ Performance and Self-Efficacy in a Technical Writing Class ↗
Abstract
<roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Introduction:</b></roman> Technical writing is an essential skill set for engineering students. Many studies have been conducted, but very few have used experimental or quasiexperimental design to identify an optimal instructional method in a technical writing class. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Situating the case:</b></roman> Team-based learning (TBL) is a well-structured learning method that prior studies have found to enhance students’ academic performance. TBL includes individual and collaborative learning activities from lower to higher cognitive levels. Peer leadership, as evidenced in other studies, uses appointed student leaders to promote equal and active group participation and shows a potential to solve the gender issue found in engineering class collaborations. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>About the case:</b></roman> In this case, we infused peer leadership in TBL in three technical writing sessions of an engineering lab class. Appointed student leaders were responsible for initiating and sustaining discussions, asking each group member's input, and seeking collective decisions on solutions. The other class used traditional TBL activities. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Methods/approach:</b></roman> Nonparametric analyses were conducted to compare students’ technical writing skills and self-efficacy, as well as gender differences in two classes. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Results/discussion:</b></roman> Students in the peer-led TBL class showed better technical writing skill retention than their counterparts in the traditional TBL class. The gender difference was identified in the traditional TBL class. However, we did not find any difference in students’ self-efficacy between the peer-led and traditional TBL sections, though both observed a significant improvement at the end. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Conclusions:</b></roman> We suggest studies with large sample sizes and equal distribution of female and male students.
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Unlikely allies in preventing sexual misconduct: Student led prevention efforts in a technical communication classroom ↗
Abstract
Students' participation in relevant service learning can have a unique impact on their institution of higher education, if provided the opportunity. This article explores student-designed sexual misconduct prevention efforts taking place in an undergraduate project management course at one institution of higher education. We found that involving students in particular kinds of campus communication design and implementation simultaneously improved those efforts and offered students the opportunity to participate in impactful civic projects. In our article, we first examine the most common approach to sexual misconduct prevention, while considering its limitations. We then introduce a nontraditional collaboration---technical communication student involvement within prevention work---which resulted in new efforts. Finally, we illustrate how instructors can integrate similar collaborations.
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Review by "Literacy and pedagogy in an age of misinformation and disinformation," Edited by Tara Lockhart, Brenda Glascott, Chris Warnick, Juli Parrish, and Justin Lewis; Lockhart, T., Glascott, B., Warnick, C., Parrish, J., & Lewis, J. (Eds.) (2021). Parlor Press ↗
Abstract
Literacy and Pedagogy in an Age of Misinformation And Disinformation (2021) joins ongoing engagement with the topics of post-truth rhetorics (Carillo, 2018; McComiskey 2017; McIntyre 2018), evolving technologies in composition (Laquintano and Vee, 2017; Craig, 2017), and literacies pedagogies for our current moment (Colton and Holmes, 2018; Vee, 2017). Stemming from renewed interest in fake news after the 2016 election, the effects of the Trump presidency and its impacts in literacy education are represented throughout. This collection of 18 essays edited by Literacy in Composition (LiCS) journal editors Tara Lockhart, Brenda Glascott, Chris Warnick, Juli Parrish, and Justin Lewis continues the work of their 2017 special issue, "Literacy, Democracy, and Fake News." By bringing together "a range of perspectives---from literacy professionals in higher education, K-12, journalism, information technology, and other fields" (p. 2), the collection models a central condition for teaching within this context: to combat misinformation and disinformation, it is necessary to take a collaborative, interdisciplinary approach that expands outside of academic settings and brings together a wide range of expertise. Supporting this goal, the collection features six interviews moderated by Tara Lockhart. Each interview engages with a professional and/or educational staff, including social media strategists/curators/editors and curriculum/program coordinators, to explore how misinformation and disinformation is affecting all of us. Thus, Literacy and Pedagogy in an Age Of Misinformation and Disinformation "creates a polyphonous interrogation" (p. 6) to open up spaces and "opportunities for different kinds of literacy workers to hear and learn from each other---a networked approach that echoes the patterns of information ecologies themselves" (p. 6). Readers are invited to engage with the collection through "four essential threats that emerge most urgently from the collection's contributions" (p. 8). These include: 1) keywords and definitions; 2) contextualized praxis and pedagogy; 3) rhetorical analysis; and 4) "citizenship and civic literacies" (p. 13) based on people's different positionalities relating to misinformation and disinformation---as students, professors, journalists, social media specialists, etc. However, as readers will find, other organic pathways emerge based on format (curricular/course design, interviews, etc.) and context (higher education, K-12, online environments, etc.). Ultimately, it is within this complex web that we find a sustained engagement with practical and tangible strategies, pedagogies, and processes to think critically about how we combat misinformation and disinformation inside and outside of the classroom.
October 2021
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Abstract
T he Community Literacy Journal is an interdisciplinary journal that publishes both scholarly work that contributes to theories, methodologies, and research agendas and work by literacy workers, practitioners, and community literacy program sta .We are especially committed to presenting work done in collaboration between academics and community members, organizers, activists, teachers, and artists.We understand "community literacy" as including multiple domains for literacy work extending beyond mainstream educational and work institutions.It can be found in programs devoted to adult education, early childhood education, reading initiatives, or work with marginalized populations.It can also be found in more informal, ad hoc projects, including creative writing, gra ti art, protest songwriting, and social media campaigns.For us, literacy is de ned as the realm where attention is paid not just to content or to knowledge but to the symbolic means by which it is represented and used.us, literacy makes reference not just to letters and to text but to other multimodal, technological, and embodied representations, as well.Community literacy is interdisciplinary and intersectional in nature, drawing from rhetoric and composition, communication, literacy studies, English studies, gender studies, race and ethnic studies, environmental studies, critical theory, linguistics, cultural studies, education, and more.
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Abstract
A midst an increasingly globalized world, abetted by COVID-19 pandemic and its necessitation of online interaction, feminist scholars, activists, and community organizers alike have faced increasing pressures to return their collective focus to more localized struggles.We see this forced movement to the local occur within issues such as reproductive rights in Texas, United States in 2021.Despite this and parallel movements throughout the world, digitally cultivated spaces, as seen in social media platforms, have deepened the possibility for transnational collaboration across borders and boundaries. is collaboration is particularly visible within social justice e orts such as the #BlackLivesMatter movement, which has become a central cry amongst anti-racist movements across the globe.is paradoxical contemporary context created the exigence for Transnational Feminist Itineraries: Situating eory and Activist Practice.Composed for a predominantly academic audience, Transnational Feminist Itineraries o ers extensive discussions of our contemporary context and how collaborative, feminist practices are being taken up not only within, but across nations.Transnational Feminist Itineraries is a collaborative collection of essays which aims to contribute to the development of feminist theory and practice through a vepart approach: (1) positing that the global socio-political context requires the tools and methods of transnational feminism; (2) positioning transnational feminism as running parallel, and not in opposition, to other feminist approaches; (3) exploring a historical context rich with cross-border activism; (4) arguing for both the "scaling out" in addition to the "scaling up" of feminist methods; (5) o ering critiques of transnational feminism to further complicate the conversation surrounding its place amongst alternative feminisms.Transnational Feminist Itineraries consists predominantly of case studies.Each chapter takes a unique approach to discussing the a ordances of transnational fem-
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Abstract
In this book, published in the CCCC Studies in Writing and Rhetoric series, Mara Holt provides a historical overview of collaborative pedagogy in US writing classrooms. In fact, Holt argues that collaborative writing pedagogy reflects and is shaped by its historical context. The book defines collaborative learning broadly, as “a pedagogy that organizes students to work together in groups” (1). Although she focuses on collaborative writing, Holt casts a wide net to capture writing classroom practices that she sees as applications of John Dewey's philosophy of American pragmatism. Holt argues that the American pragmatism espoused by Dewey is enacted in many collaborative writing practices, allowing those pedagogies to transform classrooms into training grounds for participatory democracy.Holt, who is professor and director of composition at Ohio University, intentionally operates both as a historian and as a writing studies scholar. The book has roots in Holt's (1988) history-based dissertation, “Collaborative Learning from 1911–1986,” submitted over thirty years ago, and in what the composition theorist James Berlin (1987) calls the significance of history in writing studies. Holt identifies a social-constructivist perspective in Dewey's philosophy of pragmatism that aligns with her argument that collaborative learning practices are shaped by their temporal context. Pragmatism, Holt says, offers general principles to ground education: 1) a focus on praxis; 2) knowledge creation as social, and collaboration as potentially “authoritative” (6); 3) the importance of critical thinking; and 4) the classroom as a place to model democracy and prepare students to participate in it. While Holt admits that Dewey probably never used the term collaborative (12), she implies that his principles are enacted in the most democratic collaborative learning practices.After a chapter of introduction, the chapters of Collaborative Learning as Democratic Practice each provide case studies of collaborative learning in US writing classrooms at a transformational moment in US political or pedagogical history. In the introduction, Holt asserts her underlying thesis that a historical overview of collaborative writing pedagogy is needed to help new generations of writing teachers understand that they are part of a tradition of using collaborative writing in the classroom for democratic pedagogical purposes. Holt also argues that a historical perspective is necessary for educators to fully understand and assess collaborative writing practices. Chapters 2 and 3 outline collaborative learning in writing classrooms during the Progressive Era and the Cold War; chapter 4 considers the impacts of the Civil Rights and anti–Vietnam War movements. Chapters 5 through 7 consider moments of pedagogical shift—feminist theory, the creation of writing centers, and computer-mediated collaboration. The book concludes with a chapter in which Holt reflects on the future of collaborative learning as it intersects with three current movements: globalization, posthumanism, and Black Lives Matter.In some ways, Collaborative Learning as Democratic Practice is a contemporary complement to Anne Ruggles Gere's (1987) Writing Groups: History, Theory, and Implications. Writing at a time when social-constructivism was coming into its own, Gere outlines a theory to explain how writing groups, the collaborative writing pedagogy that she focuses on, are evidence of writing as a socially constructed activity. Holt's book, on the other hand, takes as accepted theory that writing is socially constructed and links that social interaction to Dewey's pragmatism. As a result, Gere and Holt share the notion that collaborative writing is affected by historical context. Like Gere, Holt includes historical background for the pedagogies she discusses, but Gere begins her history in the colonial era, starting at an earlier moment in US history than Holt, who extends the time line of collaborative writing into the twenty-first century.In addition to being a thesis-based history book, Holt's Collaborative Learning as Democratic Practice is part memoir. Holt weaves over forty years of personal experience as a writing studies scholar into her narrative. In the preface, Holt notes that her “first formal interaction with collaborative learning was at Kenneth Bruffee's Brooklyn College Institute in Peer Tutor Training and Collaborative Learning in 1980” (ix). Through her affiliation with the Brooklyn Institute she met Peter Elbow, Stanley Fish, Carol Stanger, John Trimbur, Harvey Kail, and Peter Hawkes. She read texts by Lev Vygotsky, Clifford Geertz, Richard Rorty, Thomas Kuhn, John Dewey, and Paulo Freire. Her experiences at the Bruffee institute led Holt to pursue a PhD at the University of Texas at Austin, where she met James Berlin, who was a visiting professor from the University of Cincinnati. Holt's dissertation director was Lester Faigley. Holt also acknowledges Victor Villanueva as a major influence. The array of scholars that Holt was taught by, wrote with, and thought with shows the depth of her connection to the foundation of the field. Her connection and experience in the field lends credibility both to her authority to survey the history of collaborative learning within the field and to select case studies not just with an eye to proving her point, but because they were some of the most important developments of collaborative learning in the field at that moment.Sometimes, however, these personal details can distract from her argument; they add names and dates to case studies already crowded with such information. Some personal details may also distance Holt from readers when she recalls memories in a way that requires insider knowledge. For example, she references the iteration of the “CUNY Graduate School on 42nd Street,” which she attended as the “pre-Giuliani pornographic version,” which assumes knowledge of both the pre- and post-Giuliani versions of the building (5). The text also includes other unnecessary details. For example, Holt notes that 1930s progressivism affected how first-year writing programs were administered; that's interesting history about first-year writing, but it says little about collaborative learning.Overall, Holt effectively argues that collaborative learning in writing classrooms was shaped by its historical context. For example, during the labor movements and nascent socialism of the 1930s, pedagogies emerged that were based on collective, student-centered practices. Likewise, during the rise of Nazism and Fascism in World War II, when international collectivist movements were viewed as oppressive, the use of collaborative pedagogies declined. In addition, Holt demonstrates that collaborative writing practices decades apart can mimic each other, proving her point that a historical knowledge of collaborative writing might prevent reinvention. For example, under the “Oregon Plan” of the 1950s, students critiqued each other's writing before revising it to be turned in to the teacher. These examples of peer critique foreshadowed Bruffee's peer revision of the 1970s, but Holt presents no causal link between the two pedagogies. In fact, Holt stresses that, while collaborative learning practices of one era may seem similar to those of another, their purposes will vary because their proponents are responding to different historical contexts and may be rejecting rather than amplifying democratic values. In the case above, Holt says that the Oregon Plan arose in a 1950s context in which students interacted with each other's texts suspiciously, whereas in Bruffee's context, students were encouraged to depend on classmates for educational gain.In chapter 6, Holt argues that writing centers, mostly through peer tutoring programs, have been key to the development of collaborative writing pedagogy. She also outlines current historical situations to which writing centers have responded in recent decades, including increasing numbers of underprepared and international students, and the shift from alpha text to multimodal composition. In focusing on the internationalization of writing centers, Holt also notes that American English is no longer the assumed standard in US writing centers and that institutions around the world have created writing centers of their own.In chapter 6 Holt traces the advent of computer-mediated collaboration in writing pedagogy by outlining how writing centers responded to the introduction of computers. In chapter 7 she extends her analysis of computer-mediated collaboration into the twenty-first century by acknowledging that much collaborative learning in writing classrooms is now mediated by technology. The tech-mediated case studies Holt considers in chapter 7 are the Daedalus Integrated Writing Environment at the University of Texas in the 1980s and the more recent use of wikis in writing instruction. While Holt asserts that such tech-mediated pedagogies are “solidly connected to Deweyan/Bruffeean theory and practice” (109), her analysis overlooks the ideology of the infrastructure that supports tech-mediated collaboration—the technology itself. As a result, it may be that an updated version of a Deweyan/Bruffeean framework is needed to analyze collaborative learning in an increasingly tech-mediated classroom. As Holt persuasively shows, collaborative pedagogies in writing classrooms often embody democratic ideals, so a framework based on egalitarian principles is appropriate for their analysis, but perhaps that framework needs to have the capacity to analyze the infrastructure mediating the collaboration as well as the collaboration itself. Such a theoretical framework might be technofeminism, a framework concerned with issues of equity and access, but which also accounts for the ideology of the technology (Bates, Macarthy, and Warren-Riley 2018).Some readers may balk at the notion of examining collaborative writing pedagogies through any sort of theoretical framework at all. Indeed, educators from many ideological persuasions have used collaborative writing to help students improve their writing and thinking. Rather, what Holt implies is that collaborative writing almost by definition embodies elements of Dewey's democratic goals for education and that to practice collaborative writing is to enact Deweyism. Holt makes a strong case that collaborative writing pedagogies reflect the full context of their historical moment, and that many of them reflect Dewey's ideas of social reform; however, her survey also demonstrates that in an age of technology-mediated classrooms, a framework that incorporates the perspectives of colleagues who study technology through a lens of equity may be a way to productively analyze collaborative writing pedagogies in the future.
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Abstract
Gautam Basu Thakur is associate professor of English and director of the critical theory minor at Boise State University, where he teaches theoretical psychoanalysis, postcoloniality and globalization studies, and literature of the British Empire. His books include Postcolonial Theory and Avatar (2015), Lacan and the Nonhuman (coedited, 2018), Postcolonial Lack (2020), and Reading Lacan's Seminar VIII (coedited, 2020).Saradindu Bhattacharya teaches at the Department of English, University of Hyderabad, India. His recent publications have been in the domains of trauma studies, young adult literature, and the pedagogy of English. He has been teaching cultural studies, Renaissance literature, and new literatures in English at the postgraduate level. Additionally, he has also taught elective courses on nation, media, and popular culture and on children's literature. He particularly enjoys teaching English poetry and reading dystopian fiction.Jolie Braun is curator of modern literature and manuscripts at The Ohio State University Libraries, where she oversees the modern literature and history collections and provides special collections-based instruction. Her research interests include women publishers and booksellers, zines, and self-publishing. Her recent work has appeared or is forthcoming in Tulsa Studies in Women's Literature, American Periodicals, and Textual Cultures: Texts, Contents, and Interpretation.Craig Carey is associate professor of English at the University of Southern Mississippi. His research and teaching focus on nineteenth-century American literature, book history, media theory, and game studies. His scholarship has appeared in journals such as American Literature, American Literary History, and Arizona Quarterly, among others. He is currently working on a manuscript that explores the relationship between authors, archives, and invention in the age of realism.Moira A. Connelly is associate professor of English at Pellissippi State Community College in Knoxville, TN. She has published in Teaching English in the Two-Year College. Her research interests include equity in collaborative writing, writing transfer, writing about writing, responding to the writing of multilingual students, community college teaching, and applying ideas from the academy to activist spaces.Jathan Day is a PhD candidate in the Joint Program in English and Education at the University of Michigan. His research explores how writing instructors’ organizational and design decisions in the Canvas LMS affect the ways their students write and learn.Cassandra Falke is professor of English literature at UiT The Arctic University of Norway, where she teaches an introduction to literature, literary theory, romanticism, and contemporary fiction. She is the author of The Phenomenology of Love and Reading (2016) and Literature by the Working Class: English Autobiography, 1820–1848 (2013) as well as articles and book chapters on literary theory, phenomenology, romanticism, working-class writing, and liberal arts education. She has edited or coedited five collections and special issues.Paul Feigenbaum is associate professor in the Department of English at Florida International University and coeditor of the Community Literacy Journal. His research, teaching, and engagement interests include community literacy, public rhetoric, and the intersections between rhetoric and psychology. His scholarship has appeared in journals including College English, Reflections, and Composition Forum. His first book, Collaborative Imagination: Earning Activism through Literacy Education, was published in 2015.Dustin Friedman is associate professor in the Department of Literature at American University in Washington, DC. His fields of research and teaching are Victorian literature and culture, aestheticism and decadence, queer theory, the history and theory of aesthetics, and global nineteenth-century writing. He is the author of Before Queer Theory: Victorian Aestheticism and the Self (2019). His writings have appeared in Studies in Walter Pater and Aestheticism (2019), the Journal of Modern Literature (2015), ELH (2013), Literature Compass (2010), and Studies in Romanticism (2009).Helena Gurfinkel is professor of English at Southern Illinois University Edwardsville, where she teaches primarily critical theory and Victorian literature and culture. She is the author of Outlaw Fathers in Victorian and Modern British Literature: Queering Patriarchy (2014; paperback 2017) and is currently writing a book on the Soviet television and film adaptations of the works of Oscar Wilde. She has published extensively in pedagogy, literary and film studies, gender studies, and critical theory. She is editor of PLL: Papers on Language and Literature.Sarah Hughes is a PhD candidate in the Joint Program in English and Education at the University of Michigan, where she also teaches in the English Department Writing Program. Her research explores how women use multimodal discourse—grammatically, narratively, and visually—to navigate online gaming ecologies.Andrew Moos is a PhD student in the Joint Program in English and Education at the University of Michigan. His research focuses on how writing instructors can and are using antiracist assessment and feedback practices in writing classrooms to empower students.Julie Sievers is founding director of the Center for Teaching, Learning, and Scholarship at Southwestern University, where she also teaches. At the time of this research, she was teaching literature and writing courses at St. Edward's University, where she also directed the Center for Teaching Excellence. Previously, she taught English and composition on the tenure-track at Denison University and in graduate school at the University of Texas at Austin. She has published on literature, pedagogy, and faculty development in the William and Mary Quarterly, Early American Literature, the New England Quarterly, To Improve the Academy: A Journal of Educational Development, and the Journal of Faculty Development. She is currently studying annotation pedagogy in the context of first-year seminar courses.Danielle Sutton is a PhD candidate in English studies at Illinois State University. She works at the intersections of life writing, children's literature, and memory studies and is especially interested in comics and verse memoirs of childhood. She lives in Normal, IL.Kathryn Van Zanen is a PhD student in the Joint Program in English and Education at the University of Michigan. Her research centers on ethical negotiation in writing and writing instruction, particularly among raised-evangelicals writing back to their home communities on social media.Crystal Zanders is a poet, educator, activist, and public speaker from Tennessee. As a Rackham Merit Fellow in the Joint PhD Program in English and Education at the University of Michigan, her research focuses on Black teachers’ use of African American English in pre-integration classrooms in the South.
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Abstract
Michele Kennerly's ambitious book sends a gust of fresh air through the field of ancient rhetoric. But that figure doesn't really suit her metaphorics—such a central aspect of the project. To hone in on these (a better figure, as we'll see), we need to come down to earth—to the material substance of wax tablets and papyrus book rolls, and the bodies of text produced on them. Editorial Bodies is a study of the ways ancient Greek and Roman poets and orators engaged in working on and over texts in a process of “recursive composing” (3) with consequences exceeding any narrow considerations of grammatical niceties. As Kennerly explains at the outset through a careful etymological introduction, our English word “editing,” understood as a late-stage form of “textual tidying” (1), often done by someone other than the author, cannot capture the kinds of work with texts performed and extensively discussed by these ancient wordsmiths. Honing, smithing, polishing, filing—these are a few of the gritty figures for textual work Kennerly excavates, and their object of attention, the text, is very often presented as a body. And here we arrive at the idea of “corpus care” (15), Kennerly's richly polyvalent figure for the processes and vocabularies referring to work on a text, itself a material body, for the bodies of the writers, and for those who received their work: a complex and multidimensional concept.Kennerly tracks the analogy of the body with the written text through an impressive number of authors in the Greek and Roman traditions. She argues for a consistency of reference across many sources, demonstrating that writing about writing in terms of the body pervades these ancients' extensive and careful attention to the crafting of rhetorical texts. An adjunct to this claim is the observation that insufficient attention has been paid to the relation between writing and oratory in the ancient periods. Editorial tendencies and terminologies, writes Kennerly, become absorbed into habits of writing, which, for orators, could “come to be absorbed into habits of extemporaneous speaking” (3). But Kennerly admits that delivery—the body of the orator on display—is not her concern here (172–73). Actual bodies appear from time to time. Aristotle warns that the bodily evidence of labor on a text should be hidden (9). Cicero in his dialogue Brutus relates his early experience of strain on voice and body, but after working with Molo in Rhodes, “both his body and speech [are] better defined for the unrelenting demands of public speaking” (90–91). We learn that Horace had a habit of debating with himself through shut lips (112) and that Ovid's body wasted away in exile (138–51). But Kennerly is far more interested in what bodies mean in Greek and Roman rhetorical culture, and in the textual analogy. Those signifying systems coalesce in the domain of gender, performing the normative work of “policing appropriate style and delivery” to secure “masculinity's approved cultural boundaries” (98).After an introduction setting up her terminology and claims, Kennerly begins with Athenian rhetoric in the classical period (fifth and fourth centuries BCE), surveying a daunting array of figures: Herodotus, Agathon, Alcidamas, dramatists Cratinus and Aristophanes, Plato, Isocrates, Aristotle, Demosthenes, Aeschines, Aristotle, and Anaximenes. Accumulating evidence of the “somatic-graphic analogy” (23), Kennerly performs some quite targeted readings here. Plato scholars will look in vain for the philosophical investments of the Phaedrus and his layering of voices in the Menexenus. These are set aside in favor of a reading of “rhetorical management,” attributed to Socrates rather than Plato (38–39). But this book is cast clearly as a material, rather than intellectual, history, and the method becomes more successful when we move to comedians and their “play and polemic” about rhetorical training. The Alcidamas text, On Those Who Write, offers much pertinent commentary on editing, but it is with Isocrates that Kennerly finds the richest exponent so far of “corpus care.” In his late and highly self-reflective Panathenaicus, Isocrates offers a “harrowing composition narrative” including “a view of how extensive and collaborative an editorial process can be” (45). The “insult-dense” oratory of Demosthenes and Aeschines provides Kennerly with colorful evidence of commentary on modes of composition, and of moving from written to oral performance, invested by these archenemies with “considerable invective energy” (46).The next chapter, on the Hellenistic period, is a welcome addition, given that there is less attention to these centuries than to others in the existing scholarship in rhetoric. Kennerly offers a counterpoint to the familiar narrative of rhetoric's decline, making the case here that polis life continued to rely on democratic practices and the rhetorics that they demand even after the triumphs of Philip of Macedon and Alexander at the end of the fourth century. I appreciate the way she works at the seam between Greece and Rome in this chapter, pairing two Greek writers, Demetrius of Phalerum and Callimachus, with two early Roman ones, orator Cato and poet Lucilius, who lived during the same period (roughly). Because we have no surviving work by Demetrius, Kennerly interprets his style through Cicero's extensive reception of his work in Brutus, a survey of Roman orators, and Orator, on style. Trained in the Peripatetic school of Theophrastus, Demetrius led Athens for ten years under the thumb of the Macedonians and in this role made deliberative speeches (59–65). According to Cicero, his philosophical learning “softened” his speech (64) without feminizing it. Her treatment of Cato gives us a more nuanced view of a rhetor in process than the familiar shorthand version of a gruff and taciturn moralist. Close etymological work with the treatment of figurae—understood broadly as forms or styles—in the anonymous Rhetorica ad Herennium provides Kennerly with abundant material for body-based rhetorical advice. The picture of Hellenistic rhetoric emerging from this chapter supports the assertion that the period is more accretive than derivative (76) and offers historians of rhetoric ways of rethinking the Roman relation to Greek rhetoric as more collaborative and less strictly oppositional. Where Kennerly does address the notion of a Roman inferiority complex—an anxiety of influence where letters were concerned—she attaches it to the imperial project: “editorial polish [is seen] as a solution to the general failure of Roman writing to spread and stick” (7).In chapter 3, Kennerly takes up one of her favorite figures, Cicero, highlighting his participation in a mid-first-century BCE large-scale cultural contest over style in its broadest sense (79). The struggle had to do with Atticism versus Asianism—inherited from the Greeks—and in keeping with the theme of the book, Kennerly shows how the struggle is carried out through (gendered) corporeal language. She makes the case indisputably for Cicero's interest in the use of writing before and after the delivery of the speech. There is in his process, Kennerly shows, a mix of “memory and monument,” the latter being Cicero's term for the finished text. After his exile in the mid-fifties BCE, Cicero stepped back from the vigor and intensity of his public oratory and applied his brilliance to philosophical and stylistic works on eloquence itself. In line with the purposes of her project, Kennerly does not delve into Cicero's philosophical contributions but notes that, for this consummate stylist, philosophy provides “silva (raw material; literally a forest)” (104). Later, she notes that Cicero, in his philosophical treatise De Officiis, praised the collaborative editorial practices of poets as a model for virtuous action: one should submit plans “to the scrutiny of trusted friends so that all mistakes can be caught and corrected” (151). We are treated to a more thorough analysis of Brutus and Orator, along with the less completely realized De Optimo Genere Oratorum (On the Very Best Kind of Orator). Far from simple formulae or a rejection of the new Atticism, Cicero advises a more expansive and flexible sense of style, Kennerly observes, matching each of three genres or duties of an orator—to move, to convince, and to delight—with three styles: “the weighty moves, the thin proves, and the moderate delights” (95). As with the Greeks, for Cicero the stakes are high where stylistic expertise is concerned. When an orator fails, it is not only his art or himself that he fails: it is “a client, friend, or the Commonwealth” (100). Kennerly addresses this entanglement of text, culture, and community persuasively.The chapter on Horace is refreshing, given that we have few rhetorical treatments of this poet. Kennerly highlights his compromised position in relationship to the first emperor, Octavian/Augustus, and reviews the implications for his poetic stance. Some of the most charming language in this chapter comes from Horace's Ars Poetica, where he pays a good deal of attention to style. He proposes a “compositional ethics of the slow,” advising restraint, scraping and scrubbing with the metaphorical file (127). His care in editing, Kennerly notes, is compatible with his “philosophic bent”: writing correctly arises from wisdom (130). In chapter 5 on Ovid's writings in exile, we read of his many pleas for attention, for collaboration, for editing in its most comprehensive sense. Ovid, Kennerly writes, shows an “acute rhetorical sensitivity to a situation”: his sad legal status as exile and harsh location influence his talk about writing (141). The penultimate body chapter on Quintilian is a significant one, and in it Kennerly brings to light the diligence with which Quintilian treats care of the text. She writes that he “made the managerial magisterial” (161), encouraging time, labor, and care in mastering the rhetorical art. Another important aspect of this analysis is Kennerly's attention to the gendered critical language running throughout Quintilian. A good style is always a masculine style marked by “an attractive fertility.” Tacitus and Pliny receive unusual and welcome attention at the end as well. Pliny's letters offer an accessible and revealing view of the sociality involved in composing, editing, and performing written and spoken texts in first-century CE Rome. The final chapter brings to light Cicero's famous and beloved amanuensis, Tiro: one known provider of the often unrecognized and coerced labor that went into ancient eloquence produced by elites. Kennerly ends with a reminder of the “ancient belief in the cross-indexical quality of the way one writes and the way one lives” (205).This is a beautifully prepared book; it's original and useful. The chronological movement—tracing the consistency of corporeal language across several centuries—enables the reader to follow the complex interrelations among writers and orators across the two cultures over six centuries. The attention to the original languages across the volume is meticulous. Kennerly's bibliography is very current, spanning the fields of classics, rhetoric, and poetics. She is evenhanded in her work with sources. As with all of her publications, Kennerly is a master stylist, showing how she has “love-labored” (a term from Isocrates) over this work. Her wordplay often delights. An example comes in her discussion of Isocrates, whom she characterizes as “figure-loving”: “political discourse without polish is all bluster whereas polished discourse without political import is all luster” (39). For some readers, the relentless word play may become distracting, and at times the clever tips over into the merely flip. But overall the style leavens a project entered into a field that may feel dusty and distant to students and nonspecialists. Scholars in composition / writing studies will be especially interested in the focus on writing process. At many points, we can see possibilities for contemporary comparisons and applications.Significantly, Kennerly is not pursuing stylistic manners for their own sake. She attends to contestation over what sorts of words best sustain communal life. Where I find the text really gaining purchase are the places where Kennerly points out the stakes of editorial work, and often they concern the status of the state. For example, she points out that Horace's enthusiasm for the editorial file (lima) was not only a poetic stance but also a civic one (19). We are urged to understand that editing, in the specialized sense elaborated here, is about not only the quality of the work and the status of the author but also political health and personal ethics.I will end where Kennerly ends, with comments on the canon. She claims to have shifted the canon by placing traditional names in untraditional scenes (211), and I agree that this is a contribution of the book. She also helpfully quotes and endorses Robert Gaines's proposal for an expansive reconsideration of “canon” so as to include “‘all known texts, artifacts, and discourse venues’” in a wide range of genres in “‘the ancient European discourse community’” (Gaines 2005, 65, qtd. on 210). This is an appealing invitation, one that led me to imagine how Kennerly's interest in the materials of writing and discourses of textual body care might be applied to an even wider swath of rhetorical activity in antiquity. For papyrus book rolls and wax tablets, as Kennerly knows well, were not invented in fifth-century Athens. She specifies at the outset that she will leave aside earliest examples—those with “a small chain of reception”—and concentrate on works “that have been heard and read by many” (1). This a reasonable criterion of selection. I did wish, though, that Sappho (and with her all the archaic lyric poets?) had not been dismissed so summarily (23), given the importance of the (woman's) body in her work and a substantial literature of reception. But a book can be about only so many things, and this book is about quite a few.Looking further afield, both temporally and geographically, we find many writers and speakers grappling with the materials of textual production—clay tablets in Sumeria, bone and tortoise shell in China, string knots in the Americas. And, in fact, some texts from those preclassical sites have been saved from the papyrus garbage heap. Just to take one example from the very rich repertoire of writing (on papyrus) in ancient Egypt, consider the anonymous tale “The Eloquent Peasant,” composed around 1850 BCE (Lichtheim 1973). This didactic tale features embedded speeches in the forensic mode that a peasant was required to deliver to a king/judge and then convert to writing (with the aid of a scribe) in order to get justice for a wrong. Embodied negotiations by multiple actors in the production of written and spoken texts, the quality of bodies—fine textual and debased working bodies: these are elements Kennerly has drawn on in her study of “corpus care.” The point of applying her method to such a text would be not only to expand the canon or corpus of rhetoric but also to grant the possibility of meta-consciousness about textual production not only to well-known elites of Greece and Rome but also to figures from distant times and places for whom we have only incomplete records. I'm grateful to Kennerly for her fine study and for the potential it opens up for further work in this vein.
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Reimagining Business Planning, Accessibility, and Web Design Instruction: A Stacked Interdisciplinary Collaboration Across National Boundaries ↗
Abstract
The authors present the results of a study of a three-way international collaboration project among one Hungarian class and two classes from Michigan and Washington, respectively. This multifaceted study focused on business planning, web design, and accessibility with the aim of investigating the effect of accessibility instruction on the production of business plans and websites. The distinguishing feature of this study was its emphasis to orient the three student groups on disability and accessibility issues from the perspective of the critical social model of disability advanced by disability studies theorists. The researchers collected quantitative and qualitative pre/postproject survey data from their three classes. They combined this data with the text of student emails sent among the project teams and instructor notes about their teaching to arrive at conclusions about the effectiveness of the collaboration using a mixed-methods approach. The results from the data analyses revealed significant benefit of the client–provider relationships among the three classes and the accessibility instruction provided by the Washington class to the other two classes on the business plans and websites.
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User Experience in Health & Medicine: Building Methods for Patient Experience Design in Multidisciplinary Collaborations ↗
Abstract
Health and medical contexts have emerged as an important area of inquiry for researchers at the intersection of user experience and technical communication. In addressing this intersection, this article advocates and extends patient experience design or PXD ( Melonçon, 2017 ) as an important framework for user experience research within health and medicine. Specifically, this article presents several PXD insights from a task-based usability study that examined an online intervention program for people with voice problems. We respond to Melonçon's call ( 2017 ) to build PXD as a framework for user experience and technical communication research by describing ways traditional usability methods can provide PXD insights and asking the following question: What insights can emerge from combining traditional usability methods and PXD research? In addressing this question, we outline two primary methodological and practical considerations we found central to conducting PXD research: (1) engaging patients as participants, and (2) leveraging multidisciplinary collaboration.
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Constructive Distributed Work: An Integrated Approach to Sustainable Collaboration and Research for Distributed Teams ↗
Abstract
Academic work increasingly involves creating digital tools with interdisciplinary teams distributed across institutions and roles. The negative impacts of distributed work are described at length in technical communication scholarship, but such impacts have not yet been realized in collaborative practices. By integrating attention to their core ethical principles, best practices, and work patterns, the authors are developing an ethical, sustainable approach to team building that they call constructive distributed work. This article describes their integrated approach, documents the best practices that guide their research team, and models the three-dimensional thinking that helps them develop sustainable digital tools and ensure the consistent professional development of all team members.
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Identifying Commonalities and Divergences Between Technical Communication Scholarly and Trade Publications (1996–2017) ↗
Abstract
More than 20 years ago, Elizabeth O. Smith published her points of reference that documented the research trajectory of technical communication from 1988 to 1997. Her results indicated a focus on rhetorical analyses, a decrease in collaborative research, and a disproportionate representation of male authors. This study builds on these points with a quantitative content analysis of 1,271 articles that were published in five leading technical communication journals and Intercom, the trade magazine for the Society for Technical Communication, from 1996 to 2017. The results show that both the research journals and Intercom have pivoted to process-driven rather than product-driven content. The results also suggest that the primary topics of communication strategy and collaboration might be the most likely places to foster future industry–academic ties and that the greatest division between the two populations is the primary topic of rhetoric. This study offers an updated baseline for future investigations by offering an evaluation of disparate content foci between the publication types.
September 2021
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Design Thinking in Technical Communication: Solving Problems Through Making and Collaboration: Jason C. K. Tham: [Book Review] ↗
Abstract
The book targets two main audiences. It primarily addresses students and instructors of technical communication, and also addresses industry practitioners. The book provides practical and theoretical examples that both the primary and secondary audiences can incorporate in their pedagogy and industry practices. The author includes learning activities at the end of each chapter that teachers/instructors can emulate in the technical communication classroom. The approaches in the book make it a significant contribution for the teaching and practice of technical communication. The author admonishes students, instructors, professionals, and industry practitioners to change technical communication by paving the way for design thinking and making. He summarizes the need to adopt design thinking as a methodology in technical communication to make designs user- and human-centered, and to advocate for social justice in our approaches to teaching, learning, and practice in the field. Thus, he calls for a rethinking of technical communication pedagogy “to focus less on genres.". The author also argues that design thinking is a necessary component of technical communication and shows how it can be incorporated into technical communication practice and pedagogy. The examples and learning activities presented in the book make it a valuable guide for students, teachers, and practitioners of technical communication. Instructors of technical communication will find the learning activities presented throughout each chapter of the book particularly useful.
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Abstract
In this multimodal video dialogue, three writing center directors at small, regional, public colleges and universities discuss their experiences with remote tutoring amidst the COVID-19 crisis. Each speaker came into new writing center administrative positions during the pandemic. Speakers each discuss their recent experiences with the technological shifts they, their tutors, and their institutions have developed, and how those changes impact perceptions of collaboration and equity. In so doing, they hope to highlight the ways in which writing center administrators are thinking about technology’s influence on tutoring, instruction, and students’ daily lives, as well as highlight the challenges and opportunities this pandemic has provided them. Keywords : writing centers, peer tutoring, technology, online learning, critical pedagogy, higher education administration Click here for link to the audio/video recording for this transcript . Russell Mayo : Hello! We are three new writing center directors working at regional and local colleges and universities across the US, and we’re having a conversation together about navigating and adapting writing centers through a pandemic and justifying our work in new contexts. We’re going to introduce ourselves and talk a little bit and have a brief conversation around this work and the experiences we’ve had this semester. My name is Russell Mayo. I am an Assistant Professor of English at Purdue University Northwest (PNW) in Hammond, Indiana. I’m also the Writing Center Director there. This is my first year at PNW. My teaching and research focus is on writing, pedagogy, and environmental humanities. Currently I’m teaching First Year Writing (FYW) courses, but I will also be teaching English Education and Writing/Rhetorical Studies courses in the coming semesters. Eric Camarillo : Hi everyone. My name is Eric Camarillo. I am Director of the Learning Commons at Harrisburg Area Community College (HACC). It’s a role I started in August 2020. I oversee testing, tutoring, the library, and user support services—and of course the Writing Center is contained within the Tutoring Center there. My research focuses really on asynchronous tutoring at the moment, but in the past I’ve discussed things like anti-racism in writing centers, as well as “neutrality” in writing centers and trying to break some “best practices” there. Elise Dixon : Hi, I’m Elise Dixon. I am the Writing Center Director and an Assistant Professor of English at University of North Carolina at Pembroke (UNCP). I started that position in August. Currently I’m teaching FYW, Writing Center training courses, and currently I’m slated to teach a graduate course on activist rhetorics in the summer. My research focus is generally on queer and cultural rhetorics, and those intersections with activists making, and of course writing center studies. Russell Mayo : We are all former TPR contributors. We were all featured in the 2018 Special Issue 2.1 on Cultural Rhetorics (Choffel, Garcia, & Goodman, 2018). Eric and Elise, you have contributed to other issues as well, right? Elise Dixon : Yes. Russell Mayo : And so part of this conversation again is just to talk about our experiences in this unique semester, and especially being new administrators. So I’m going to start by talking a little bit about what I’ve been struck with in my work with FYW students and writing tutors this semester, which is this sudden shift to technologically-mediated education, and the pandemic has thrust this upon us whether we wanted it or not. And in thinking about this shift, I am reminded of the 1998 talk by cultural critic Neil Postman (2014) entitled “Five Things We Need to Know About Technological Change.” I read this first with some of my students in a FYW class a few years ago where we focused on the social impacts of technology. I think it’s really great, and I think you should check it out. It might be really useful for yourself or for your tutors as well thinking about these questions. Postman (2014) asserts the five critical points on technology and change. While it’s quite old, I still think it speaks to our current lives in schools today. I’d like to quickly summarize Postman’s (2014) five main points, and then I’ll talk through a couple of them and how they relate to tutoring at the moment. These are the five Postman (2014) says: I want to talk about the first three. So the first one, “all technological change is a trade-off.” For this, Neil Postman (2014) is pushing us to think dialectically about how moving to something like remote learning has offered many benefits but also drawbacks for writers and tutors. So I have a lot of experiences and anecdotes to share for this; I’m sure you all do. I’m thinking about how, in a positive way, how nimbley and quickly so much of our peer tutoring work was able to shift online—especially in comparison to the struggles of K-12 education, FYW classes, or many other university functions. Rhetorically speaking, that’s because writing centers operate around a logic of one-to-one dialogue, an ethos of peer-to-peer learning, and we also harness the kairotic moments of learning (Bruffee, 1984; Kail, 1984; Harris, 1992; Wood, 2017). This is all instead of the top-down curriculum, pedagogy, and assessment, happening at pre-set times and determined places that are common to other schooling arrangements. Part of what peer tutoring offers, I think, can remain in an online format, and we’ve seen that this semester, successfully (Yergeau, et al., 2008; Bell, 2006). But I think a lot is lost in the move online as well, as we want to make sure not to forget about those. I think in particular for the tutors, there’s a sense of a loss of mutuality and a shared sense of a space and a place where the tutors work together and interact together. Not during the session necessarily but before and after—those in-between times. We haven’t found a way to replicate that in any digital space. The camaraderie between tutors is not necessarily as strong. And I also think that potentially leads to some burn-out or some sense of dislocation: an unmooring for tutors. For some of them, the real joy was that in-between space of tutoring, and that also pushed them to be better, to ask questions of each other (Geller et al, 2007; Boquet, 2002). And the connections of an administrator certainly, and as somebody who teaches tutors really—a lot is lost when I don’t see them on a given day. So we’re really struggling to figure out how to train new tutors for next semester which we didn’t do this fall, given the lack of face-to-face interactions or the ability to overhear something in the writing center that you don’t quite do online. The second point that Postman made is about “the advantages and disadvantages of new technologies,” and the unevenness of that. Another way to say that is that COVID-19 has affected everyone, but not everyone is affected equally by COVID-19. This semester seems to have exacerbated the socioeconomic gap for tutors and for writers overall. The ‘haves’ seem to be doing fine. Many of them with the time, the space, the technology, the strong internet may even be thriving in an environment like this [1] . There’s wider availability of recorded lectures and teacher notes, and that level of accessibility really wasn’t a part of higher education before this point. But, on the other hand, I’m meeting with far too many tutors and writers who are taking a full load of classes and working full time. They’re calling into my class while at work. Many don’t have a reliable computer or internet access, or a quiet place to sit and learn and study, and they’re not able to do that in the way they used to on campus. This is true for the large number of our First-Gen students we have at PNW. I see a lot of people who are overworked and exhausted and just kind of going through the motions. They’re not experiencing any intellectual joy or connection that we have with in-person learning. What’s lost for them is due to no fault of their own. Many of them are going into debt for an education that is unfulfilling and unresponsive to their needs at the moment, and I think that’s something for us to think a lot about. The last point, and then I’ll end here, is that “embedded in every technology there is a powerful [but potentially hidden] idea.” I don’t really know what that is for Zoom. Is it that learning is done by lecture and presentation—a virtual TED Talk? Does Zoom reduce teaching to talking and learning to listening, what Paulo Freire (1970/2000) would call “banking education”? If so, has the pandemic-induced, video-mediated learning environment degraded the central closeness and connection we have sitting at a table together, listening to each other, looking together on a screen, and sharing and negotiation through speaking and listening in a common space that we once did and are not currently doing? These are just some of the questions that I think Postman’s (2014) work helps us to think about—as teachers, scholars, writing center administrators, and tutors—and keep me thinking about as I move forward. Eric Camarillo : Great, thank you. I think that kind of aligns with some of my own research with asynchronous writing center consultations. So I first became interested in asynchronous tutoring in Fall 2019 as part of one of my Ph.D. classes, when I realized there really was this gap in the knowledge of how we understand (1) how online tutoring works, and (2) asynchronous online tutoring and how that works. At my former institution, they had a really long track record of asynchronous tutoring. It was really part of their services, part of their suite of things they were doing. And so I never thought much about it, I just assumed others also understood how to do asynchronous writing center consultations. That turned out to not always be the case. At some places before the pandemic, they weren’t really doing any online tutoring: they didn’t have the platform, didn’t have the infrastructure. So for my own research, I draw a bit from a few different areas—really from Kathryn Denton’s (2017) “Beyond the Lore: The Case of Asynchronous Online Tutoring Research.” One of the points that she makes early on in the text, and kind of throughout, is this idea of asynchronous tutoring as being some kind of subpar alternative “step-child” of writing centers, where people don’t really want to do it. They will do it sometimes if they have to, if there’s a demand or if administration is like, “You should really be doing this.” They’ll do it if they really have to but there’s not always a lot of interest in it. By far, most centers are more interested in that face-to-face, traditional consultation, which is understandable. It’s a very rich, powerful form of tutorial, and steeped in history. It’s really where we’re getting a lot of our research and data from. There’s just decades of research—and probably more, if you want to go really, really old to tutoring generally (Van Horne, 2012; Neaderhiser & Wolfe, 2009; Breuch, 2005; Rosalia, 2013; Wolfe, & Griffin, 2012; Palmquist, 2003; Lerner, 1998; Casal & Lee, 2014). Certainly, with modern writing centers, decades of research on face-to-face consultation. The problem, I think, that many writing center administrators have with trying to implement asynchronous tutoring is that they’re trying to apply traditional writing center best practices to this model. I’ve argued elsewhere (Camarillo, 2020; 2020), where trying to just overlay best practices from a synchronous model to an asynchronous one is just not appropriate; it’s just not going to work. Because the key tenet in the best practices is this idea of “being there” with the student (Riley-Mukavetz, 2014). So a lot of that collaboration requires being there in real time with the student, especially when it comes to asking leading questions or Socratic questions, which don’t really make sense if you’re leaving feedback on a document in an asynchronous way. Because then your questions are acontextual; you have to do a lot more explaining in order to make them work. So coming from my background at University of Houston-Victoria (UHV), where they had a long history of asynchronous writing tutoring, to my current institution HACC, they had only really done drop-in tutoring for years. That was really their primary mode of tutoring. In early 2020, they started a pilot for online Zoom tutoring, and then of course by March that was all they were doing. And so it was very interesting comparing UHV’s experience to HACC’s. Because at HACC, when the pandemic started, pivoting to online appointments was really simple. We were using Upswing, which is a third-party product to help host all of our appointments and host all of our actual sessions. And so really it was just a matter of listing every tutor as an “Online” tutor. Very simple. HACC’s experience was a little bit different. Suddenly, you had to deal with Zoom links, making sure the Zoom room works, and making sure that everything was password secured, or that there was a waiting room because you didn’t want to get “Zoom Bombed,” things like that. I’m in this really interesting position of comparing, of trying to draw on one experience and comparing it to another. We’ve begun our HACC’s Online Writing Lab, which means students can submit essays to us electronically through email—but carefully tracked and assessed. To me, it’s just really exciting to be in this kind of position where everything is really new and everyone’s really open to new ideas. I’m able to bring some of my experience and my research that I’ve been advocating for about a year now, that we should really be doing more of. And so thinking about technology and asynchronous tutoring, and about how this will shift the way HACC, and probably other institutions, work in the future is also really exciting. How does that change tutoring for us? We’ve opened this door, right, and there’s probably no going back to just drop-in tutoring. I think students will always want the flexibility of doing something on Zoom so they don’t have to come to campus. Being able to submit things to an email account so they can go to work, and then in the evening, or the next day, they can come back and their essay’s there and then they can then apply that feedback. I’m at a community college, I’m working with students who work, and we’re trying to make sure that they’re able to access the services that we offer when they need to access those services. Elise Dixon: Okay, wow. You both brought up so many great points and I think I want to touch on a couple of things from what you both said. First, when I’m thinking about Postman’s “Five Things We Need to Know about Technological Change,” I’m thinking about the fourth idea, actually, that “technological change is not additive, it’s ecological.” This to me really harkens back to cultural rhetorics, ideologies of understanding that our lives are made up of these layers of interactions with each other and the stories that we’re telling each other over time (Powell et al., 2014; Bratta & Powell, 2016). And I see that quite clearly at my institution right now, in terms of what we’re doing in the writing center but also what our students are responding to to the primarily technological education that they’re getting right now over Zoom. They key point that I wanted to talk about today was: I think, for me, at my institution, the writing center now has a lot of evidence—a lot more evidence than usual—of the big gap between student understanding of what’s going on in the course and teacher understanding of what’s going on in the course. I see that evidence popping up in writing and in the way that teachers are evaluating. It’s no longer just a hand-written note, but it’s something that is on Zoom, WebEx, or Canvas, that the student can then just send right over to me as the Writing Center Director. So the metacognitive capabilities of talking about the moves that writers are supposed to make, those are difficult skills for faculty members to learn. And it takes a lot of time, and it’s especially hard if you don’t have a rhetoric and composition or English background. I see those gaps in understanding all the time. The additional complication of that is that there’s now the metacognitive conversation about the moves we’re supposed to be making technologically over Zoom, or over an online course. One example I wanted to bring up was this: for some background, my campus is very racially diverse and very unique. We’re the most racially diverse campus in the Southeast. What I’ve seen is that there’s a big gap in what our faculty members say to primarily the students of color who come into the Writing Center. One example that I can think of is: one day, I received a phone call from a student who was desperate. And she said, I have gotten a note from my professor that says that I have “markup” on my paper, and that any further papers that I turn in with “markup” will be immediately given a zero. And she said, “I don’t know what ‘markup’ is, and I said, “I don’t know what ‘markup’ is either! I’m not sure what your professor means.” And she indicated to me that she felt a little bit unsure of asking this professor because not only was there a gap in understanding, but there was a gap in proximity. She’d never met this man in person. She did not know how to interact with him, and all of her interactions had been either over Zoom or via email. So I volunteered to give him a call or to send him an email to ask what this meant. I think she was hoping that the Writing Center Director could tell her like, “Oh, well, this is the overarching definition of ‘markup,'” but there isn’t one. So I emailed this professor and he got right back to me and said, “Her ‘track changes’ are on in her document, and I can see all the changes that she has made. But, I don’t want a document like that.” And so really it had nothing to do with her writing. But he was giving her zeros for not turning off her track changes. Technically, the problem was that she didn’t know to accept all of her changes before she turned her paper in. Because as we might know, from our own personal experience, you can hide the “markup,” but that doesn’t mean it goes away. So when I emailed the student back and told her, she informed me that he had given her zeros on five papers because of this, and that she had not even turned in one of the papers because she knew that he was going to give her a zero, even though she had no idea what it was. The gap in communication there was just one tiny explanation that could have been fixed if there was a better system for having a conversation, if there was an understanding of how much of writing is about the correct or adequate utilization of the technology that we’re given. How do we communicate those needs to our students in a way that gives them the space to make mistakes and still learn? It taught me a lot, I hope that it taught the professor something too because I emailed him back and said that, “Your student was just confused, and I told her what to do. And I hope that you give her points on this and the other papers you gave zeroes to.” For me, in those moments, it was a realization that technology has become a part of UNCP’s ecology. And it has become a part of how students and teachers interact or don’t interact with each other, and how students can feel supported or not supported. I was not blind to the fact that this professor was a white man and that this student was a Black woman. And I was very sensitive to the understanding of all the power dynamics that exist in that situation. Especially on a campus that is very racially diverse, I think it’s really important for instructors to understand that we can’t just expect our professors to have these metacognitive understandings of the kinds of moves that we need our students to be making in writing but also the kinds of moves that they need to be making with technology. We have to be able to know how to explain it well. And the Writing Center can’t necessarily always do that explaining when we’re not really sure what something like “markup” is. So I think I’ll stop there, and then we can kind of have a conversation from there. Russell Mayo : Awesome. Yeah, let’s kind of unpack these and talk a little bit more. And we just met really today. So we’ve also been sharing a lot about our campuses and our roles and kind of what we’re learning in the process of this pandemic semester as well. So, yeah, where should we start? Eric Camarillo: Well, I’m really intrigued by this idea of technological prowess, Elise, about the instructor using one set of vocabulary, and that just not translating at all to what the student is capable of doing or, you know, connecting with the student. And I think it’s one way that we assume a lot of knowledge on the part of students, both in terms of what they’re able to do maybe with writing or what we expect them to do with writing, but also in terms of what we expect them to be able to do with technology. So often, I mean, we call our younger students especially “digital natives,” but really, it depends on the context, right? Like, we know that they’re very comfortable with TikTok or Twitter or Instagram, right? Snapchat. So they’re very savvy with mobile applications. But the more professional suite of services, or a professional suite of applications, is something that’s really foreign to them. So they may or may not know how to navigate Word, right? I’ve met plenty of students who really have no idea they’re even in track changes. They have no idea that they’ve even turned them on. They just think it looks like that. Or when they need to print out a paper, they don’t know how to leave them on there so they can show their instructor what they did. And these are all things that they need training on. We can’t just assume that they know these things, but increasingly that’s become part of things we just expect them to know or to already have knowledge of. Elise Dixon: Yes, I think something that that experience showed me too was that the Writing Center is often treated by both faculty and students as a go between of what students should know how to talk about and what faculty should know how to talk about. And in that case, I was a go-between. And really, the truth was that it wasn’t just a gap in student understanding, but also a gap, in fact, of this faculty member’s understanding of how to talk about how to use the technology. And we know, I think, as writing center administrators, we’ve seen an assignment sheet that a student brings into a session that don’t make no sense. And then realizing that the faculty member might not really fully know how to express in writing their own expectations of what writing looks like. When we have now this big gap in interpersonal experience, we can’t sit in a room with someone and say, “What do you mean by ‘markup?'” or whatever, we don’t get that chance to do the back and forth. One thing that I wanted to say in my little chunk of time, Eric was, we also are doing a lot of asynchronous tutoring this year. And it’s going very well. But I’m finding that, again, the work for me is finding ways to articulate how to access the technology, in such a way—through the technology—I have to teach people how to access the technology through the use of the technology and find ways to verbalize it, or put it in writing in a way that is most useful to students, and that it just feels sometimes like that gap in understanding is really more like a cavern, you know. It’s very, very tough. Russell Mayo: If I can just jump in and add on to that, too. We’ve been working with asynchronous tutoring, which there was a little bit of that before [at PNW]. So similar to what Eric was saying, that is sort of new to the students and to the tutors. And, like you’re saying, Elise, communicating that through the technology rather than face-to-face, somebody just saying “I want an appointment, where do I even begin?” Normally, people would say, “go to the second floor, and go to that particular space.” And now they’re just emailing into the web and hoping that somebody can help them from there. But it reminds me, I think there are some really good points here about how, essentially, these are two different forms of communication—the face-to-face and the digital asynchronous—and how they require different levels of trust, and detail, and explanation, and back and forth, and all of these things that is really new to students, and also to us and faculty or administrators too. There’s a lot of learning going on, and learning is messy and frustrating and takes us, you know, one step forward and two steps back sometimes. I like this idea that you brought up, Eric, about how the Socratic questions and the “being there” nature of face to face tutoring is both something that we always talk about as being really essential. And, I talked about that a little bit in my talk as well, but also that sort of rhetoric allows us to overlook some of the potential benefits of asynchronous tutoring, like you said, for the student who needs to drop off the paper before work, who can’t just go to a tutoring session at noon. And you know, for our campus, we have two different campus locations across [Midwestern state] that merged in 2016. We have two different writing centers, one very small at the Westville campus, and one that’s a bit larger at the Hammond campus. This semester, we were able to pool those tutors together into our writing center online platform and to offer both online and asynchronous tutoring for people across the campus. So in a way, we are more accessible, we’re more versatile, and we’re more connected than we ever have been before. There’s something about being there, which is both a benefit but also potentially a drawback. Because if you’re not there, then you can’t take advantage of being there. But the tutors are really learning a lot about what it means to communicate, like you said. One of the ways we’ve been doing it is—and this is actually something that we did in my former university as a grad student at the University of Illinois at Chicago (UIC) is that they adapted that I think it was just brilliant—is utilizing the communication technology between the tutor and the writer. So rather than writing up the client report form as being something for us or internal or potentially something that you email to a professor, we started to formulate it as a letter to the writer. So at the end of each session, the writer gets a letter summarizing what they did, encouraging them to keep going, talking about next steps and making sure that they feel welcome to come back. And so creating those forms as a student-facing document, as the audience for those. If your professor wants proof you came, you can forward that on to them, but that’s something that you can have that agency to do. I think just sometimes changing some of these communication techniques can be really powerful in a lot of ways. And that’s something that I’ve been reminded of that is new to what we’re doing this semester, and I think has been really, really beneficial. There’s a lot more than tutor back and forth between the writer and the tutor after that session is over. Normally, it’s just sort of sealed, but now there’s a lot more of that back and forth happening because that letter is forward-facing and generative too. Eric Camarillo : Yeah, I think when it comes to, you know, face-to-face, or online or asynchronous, to me, it’s not really about, you know, “is one better than the other?” It’s that they’re different and they serve different students differently. Being able to drive half an hour to campus for an hour-long appointment, and then drive half an hour back is a privilege. Not all students can do it, especially working students who just don’t have time. And so being able to offer a variety of supports in a number of different ways, I think is a way to maximize that kind of accessibility. And I liked what you said, Russ, about a forward-facing document. UHV has something very similar, where they were essentially asked to do a couple of different things: they would leave feedback on the paper, they would write an email back to the students, and then they would write a form, just like a short note taking thing that was internal. And so the email was something that we spent a lot of time with training folks on how to do right, because one of the things made clear to me when I first came on board was the asynchronicity there where it’s the last thing that you’re writing, but it’s the first thing that the student is reading. So you have to take that into account as you’re generating it. And I think, Elise, to touch a little bit on your point too about how technology mediates this experience for students now and how we’re using writing to talk about writing. If students have to now read to understand, right, you can’t just verbalize it. So they already have to have, or try sometimes a little harder depending on who the student is, to understand what’s been written, so when working asynchronously, the student may not have as strong of a writing ability, but perhaps their reading ability could also be strengthened, right? And so there needs to be a bit more explanation, a bit more breaking down of things in that process. Which is why I wish there was more research on asynchronous tutoring practices, to be able to know what other institutions do and how they approach this kind of work. There are a variety of ways. One thing HACC is doing that I love that I never thought to do at UHV is that you as a student can submit a paper for feedback. And then they can request a Zoom follow up session about that paper, which I think is so cool. Because then you have a student and they’ve gotten this feedback and they want maybe more. They have other questions, they want to get that additional feedback. And now they can. They can just request a Zoom session through TutorTrac or sometimes a drop-in one if one is available, depending on the tutor’s availability. But I think this is one way, at least, I’m trying to maximize that flexibility that we currently have. What is for most people, a very stressful time to be anywhere but I think especially to be a student. Elise Dixon : That makes me think of, you know, when I read through various writing center scholarship about online writing centers, quite frequently in my own research, especially up until 2010, a lot of the research was about how do we replicate a face-to-face collaborative session, right (Yergeau et al., 2008; Reno, 2010)? We’ve all been there. And this pandemic has really forced us into—maybe not forced but have given us some opportunities—to think through what you were saying, Russ, about what opportunities there are in new technologies or in using technologies in a different way that look, perhaps on the surface as not collaborative, which is what we always want, to have a collaborative writing center space. And when I first came to UNCP, I had never done an asynchronous tutoring program of any kind. And we already had one going partially because of a money situation, we were using Tutor.com. And the administration had found out that our students were using Tutor.com—the writing portion of Tutor.com—and it was costing them $28 an hour, I think, to provide that service, when the writing center was already readily available and had open spots. And so our previous interim writing center director had a talk with our dean of the University College, and they both decided that it would probably be a best idea to just create an asynchronous tutoring opportunity through the writing center. So often in my meetings this semester, even though I had some reticence over how do I make this a “collaborative” experience, I was also sort of being pressured: “Are you having a lot of asynchronous appointments? We want to make sure that you’re having a lot of asynchronous appointments because it’s all about, you know, the bottom line.” But over time, what I realized is that my students were very organically doing what you both were talking about in terms of the front-facing documentation. Because writing center tutors are trained or shown through our own work that we’re peers, that we want people to progress, and want them to learn how to be good writers on their own through our guidance. My tutors started organically having those conversations with students over email and making sure that their feedback was really explicit and gave step-by-step: “Maybe you should do this? How about this? These are three options for what you might do.” We tend to have this idea, and I think sometimes it stems from really our oldest most original writing center scholarship, like Jeff Brooks’ (1991) “Minimalist Tutoring,” that tells us that in order to be collaborative, we have to be hands off, and in order to be hands off we can’t touch the paper. And it’s very hard to be hands off when you are doing an asynchronous session. But we’re never not collaborating, even if it’s asynchronous. And, gosh, if there’s anything the pandemic has taught us it’s that we’re never not collaborating when we’re online with each other because people have continued to get things done—albeit, in weird and exhausting ways. But we have continued to get things done over the internet in many different ways. Russell Mayo : To build on that point, Elise, I think it’s really good to point out to the people who are in charge of budgets, or who ask questions about things like Tutor.com or other services: There’s something the writing center offers that goes beyond the bottom line, too, right, which is that it is a professionalizing space for the students who become tutors, and it’s a learning space. They learn so much about writing and rhetoric that our courses can’t teach them through that hands-on learning. And they move in a “communities of practice” (Lave & Wenger, 1991) kind of way away from the periphery and more toward the center of what it really means to do academic writing and collaborative learning. And so it’s such an invaluable resource for the people who are tutors as well that an outsourced kind of website may be cheaper—although, as you’re saying, it’s not actually—it doesn’t offer those other benefits to the university community and the community of writers that I think we can develop at a center. Eric Camarillo : Yeah, we’re in “competition” with SmartThinking, our third-party service that we use. HACC had it when we were initially in that five-campus model that I mentioned before. Now we’re in a one-college model. In that five campus model there was—and there still is a virtual learning department, and they used SmartThinking, and it was initially only for their students. So the virtual students were students taking courses asynchronously, so they were the only ones really—I don’t want to say allowed to use it, anyone could’ve used it, but it was really for them, that’s why we subscribed to them or bought them whatever you want to call it. And now, with HACC’s Online Writing Lab, that’s one of the reasons I think we have the follow-up Zoom sessions, finding ways to differentiate us from SmartThinking tutors, not to mention the other feedback that we provide. For me, I’m also a big believer in the peer tutoring model or at least the context-oriented model, right, people who know and understand the institution. Not to discredit other types of tutors who work for these companies—they know the content, but not the context. They do not know who the instructor is, they do not know what their expectations are, and sometimes you have to know in order to give that kind of—I call it actionable feedback in my research. So this kind of, “I know this professor prefers it broken down in this way,” or “They may not think of the thesis in this one way, perhaps you can revise it to this other way.” And one point I also kind of wanted to jump on is how asynchronous tutoring really breaks from the traditional face-to-face model. So with minimalist tutoring—really great example. How do you give feedback without touching the document, you know? Without “writing” on it, you know what I mean? It’s impossible. I mean, there are other places that try and do it, and maybe they do like, just a letter and the letter will give feedback about the document, and it’ll give tips here pointing to particular sections but nothing in the paper itself. But, we know that Beth Hewett (2015) posits in her various research on online writing instruction that sometimes, and I don’t usually advocate for this, but sometimes writing within the text itself is what you should be doing, especially if you’re trying to model what a sentence could look like or what the various options are, right? So, while I’m very oriented toward just leaving the comments, there are others that definitely advocate for more what is definitely not minimalist tutoring, right? Or perhaps what it means is that you have to think about minimalism and collaboration differently in an online context. So, what does it mean to be minimalist when you’re leaving feedback? Maybe it means just leaving ten comments or something and being very selective about what that means. I think there are definitely ways to translate some of the best practices to an asynchronous paradigm, but there definitely needs to be a translation happening. Like, there won’t be a one-to-one, direct layover—or overlay—of those practices. Russell Mayo: Okay, so to wrap up, maybe each of us could go around and share out a little bit about looking forward, looking forward to next semester, next year, of continuing our work in our new institutions, in our new roles. What are we excited about? What are we concerned about? Future challenges or plans in your centers. I guess I’ll leave it open there and either one of you can jump in. Eric Camarillo: Yeah, I can start. What I’m really excited about is what new practices emerge as we better understand asynchronous tutoring. So, how do we better understand racism or antiracism, right? So, these issues that we’ve grappled with for so long with the traditional model, what does it mean now to grapple with them in the asynchronous space? So how do we achieve equity or racial justice, how do we embrace multiple languages, other types of discourses in an asynchronous context? I’m really looking forward to how writing centers continue having those conversations and what research develops. And I’m looking forward to hopefully also being able to contribute to those discussions. Those are things that are definitely interesting to me, right, learning more about how do we deal with both students who are hurting because of a pandemic that is maybe biologically related and students who are hurting from a pandemic that is more culturally related, right? Many things happened in 2020, but those two things stick out to me. A pandemic of both a virus and racism and a great reckoning of and working through—achieving antiracism. So that’s one thing I’m looking forward to, definitely, with asynchronous practices at least. And I guess my concern, really, is trying to adapt what we’re doing now in one way to, ultimately, perhaps a hybrid way, or when we go back to campus, which I believe will happen eventually. So, worrying a little bit about how we adapt our practices that have—you know, my institution has adapted really well to this context; we did a really tremendous job. What does it mean when we return to our five separate campuses? How do we divvy up resources? How do we divvy up the work? In what ways can we continue on with our online tutoring? Who will be assigned that kind of work? Elise Dixon: Eric, those are such great concerns and excitements, and they seemed to be interconnected, which I think always happens. I think similarly. I just finished teaching my tutor training course, which happens every fall, and my tutor training courses are always very social justice oriented and we had lots and lots and lots of conversations about race and racism this semester, more than ever before for obvious reasons, I’m sure you can guess why. And what I think I’m most excited about is that—in my previous work, some of which is in The Peer Review (Dixon 2017, 2019), I tend to focus on wanting us to think through the everyday moments of our writing center, and especially the uncomfortable everyday moments of our writing center that we tend to gloss over. And what I saw in a virtual form was that one story I told you today about this markup situation. It was an uncomfortable everyday moment of the new “pandemical” research—or new “pandemical” writing center. And I was pleased to see that I and my tutors were able to notice, in those uncomfortable everyday moments, issues of power and equity and inequality (Denny, 2010; Greenfield & Rowan, 2011; Greenfield, 2019; McKinney, 2013). So, for instance, as I said, the conversation between this student and her professor was raced because we all are raced, and because of that there were power issues that existed, and I was pleased to see that it wasn’t just me that noticed those things but that my tutors noticed those things even in their asynchronous sessions. And I think I look forward to finding ways to continue to have conversations about equity and equality and how we can foster that work in our writing center to create a more social justice oriented, activist writing center, and I look forward to knowing that it can be done online, asynchronously, in person, face-to-face, we can do it all. And I think that is also the great challenge that will be the great challenge of, I think, my writing center career, is finding ways to train tutors to holistically understand issues of equity so that when they are thrust into a new situation like they were this year that they have various tools to enact the activism that they can through whatever medium they have to. So, yeah, that’s my challenge and my excitement. Russell Mayo : Wonderful. I want to echo what you both mentioned, and I think it was fantastic. I, too, am looking forward to bringing in critical questions about the work we do in schools and how with that, as scholars (Grimm, 1999) said, in spite of our “best intentions,” that we can do harm unintentionally in our work and, therefore, we need to be anti-oppressive and it’s not going to happen by happenstance. It has to be deliberate, and it’s not something you do once and then it’s over. So I look forward to having these conversations with tutors and with faculty about ableism and racism and all the other aspects that are wrapped up in the human work we’re doing, really. And I look forward to doing more with those conversations. One thing I’m really excited about, and that’s an exciting opportunity to be honest with you, I’m not—I don’t think that’s a bad thing at all, I think it’s something that needs to happen and can happen more, and I think that it takes a long time for those conversations to really make a difference in a community, so I look forward to doing that. I also look forward to, so one of the ways of justification and justifying is something—one of the themes from the TPR, for this issue—one of the things that I did immediately was starting to have concerns and worry about justifying. What happens to those sessions that don’t get booked? Where we’re paying a tutor, but they don’t have a writer there? In a face-to-face or in an in-person writing center, there’s lots of work to be done in the space, but when tutors are working from home or not in the same room, what do we do with that time and how do we make it meaningful to the people who are paying their checks, really? So, we developed an ad hoc professional development research project, so the students could develop something. Some students are really taking over the social media—which they would’ve done if we’d been together—social media for the center. Some students are studying writing across the disciplines, interviewing engineering professors about what writing looks like in their courses, and some students are comparing different majors and looking at different pedagogies for engaging students and studying what it means to be a writing partner—you know, working with the same writer week after week for a whole semester, a very unique project or problem they’re engaged with. What I’m really excited about in the Spring is that our tutors are going to be presenting on those, so we’re going to have a monthly meeting, which we didn’t have this semester, to have presentations. So tutors are going to be presenting their work, their professional development, ongoing questions, and inquiry projects. And then we’re just going to have some social time together because that’s something the tutors really, really missed. So just giving them that time to connect and bring in the new tutors that we’ll be training to connect with the tutors as well, to bring in more of a social sense of space that we didn’t have before because we lacked a place together, or we’re without that place for the temporary moment. So, really looking forward to those conversations and bringing those projects to bear and to learn from the tutors and with them as well. So, I guess we should wrap up there. It’s so good to talk to you both and meet you finally, virtually. And thank you, thank you for doing this. Elise Dixon : This was very invigorating. I don’t know how you all feel—I’m very excited. Eric Camarillo : I am, yes. Russell Mayo : Thanks!
July 2021
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Abstract
Writing and Responding to Trauma in a Time of Pandemic is a public writing course that was developed in response to an institutional call for a Public Pandemic Teaching Initiative in Summer 2020, which asked faculty to consider how this moment of radical disruption might inform our teaching and deepen our understanding of the relationship between writing, resilience, and response. The course provides a set of complementary, public-facing modules that offer teachers, community partners, and writers the tools to both write about and respond to writing about trauma. The resources, writing prompts, and activities draw from activities we have used in our undergraduate and graduate writing classrooms as well as our interdisciplinary research interests. Together, they support participants in addressing trauma from three perspectives: composing personal healing narratives; framing their personal inquiries within a larger research context; and positioning themselves within the larger community response to the COVID-19 pandemic. Public writing courses, such as Writing and Responding to Trauma in a Time of Pandemic, demonstrate how interdisciplinary collaboration and accessible platforms can provide meaningful institutional responses during times of public health crises.
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Abstract
There are two boundary concepts utilized in technical and professional communication (TPC) scholarship: boundary work and, to a lesser degree, boundary objects. Boundary work functions to demarcate, incorporate, and expel particular ideas, groups, and practices from a field or profession. Boundary objects enhance the capacity of ideas, practices, and theories to translate across different groups. Together, these concepts are useful to TPC scholars interested in moments of controversy. In this essay, I explore the dialectical relationship between these two concepts and apply the resulting synthesis to a contemporary case study, the use of fecal microbiota transplants. I argue that the human microbiome functions as a boundary object and opens space within medicine’s own boundary work for the inclusion of fecal microbiota transplants. Together, the dialectical concepts of boundary work and boundary object create a new kind of analytic that allows TPC scholars to map boundary transformations, recognize moments for intervention, and create strategies for collaboration.
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Untangling Methodological Commitments in Writing Research: Using Collaborative Secondary Data Analysis to Maximize Interpretive Potentials of Qualitative Data ↗
Abstract
Writing and communication researchers are in the early stages of developing procedures for reusing and maximizing the analytical potentials of qualitative data. Contributing to this effort, we critically reflect on our methodological decision-making process in developing innovative procedures for cross-analyzing two distinct studies. Our reflection responds to the need for published guidance on how to undertake methodological adaptation, the lack of which limits opportunities for other researchers to develop new study procedures to address complex problems. By discussing how and why we made particular methodological choices and adaptations in our collaborative study of faculty and doctoral student writers, we propose collaborative secondary data analysis as a fruitful avenue for qualitative writing researchers and show its potential to enact richer and more equitable research designs.
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A Reflexive Approach to Teaching Writing: Enablements and Constraints in Primary School Classrooms ↗
Abstract
Writing requires a high level of nuanced decision-making related to language, purpose, audience, and medium. Writing teachers thus need a deep understanding of language, process, and pedagogy, and of the interface between them. This article draws on reflexivity theory to interrogate the pedagogical priorities and perspectives of 19 writing teachers in primary classrooms across Australia. Data are composed of teacher interview transcripts and nuanced time analyses of classroom observation videos. Findings show that teachers experience both enabling and constraining conditions that emerge in different ways in different contexts. Enablements include high motivations to teach writing and a reflective and collaborative approach to practice. However, constraints were evident in areas of time management, dominance of teacher talk, teachers’ scope and confidence in their knowledge and practice, and a perceived lack of professional support for writing pedagogy. The article concludes with recommendations for a reflexive approach to managing these emergences in the teaching of writing.
April 2021
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Abstract
This profile details the ethos and emergent growth of Writers Warehouse, a collective project founded in 2016 with a focus on creation, craft, collaboration, and community. Based in Colorado, Writers Warehouse now aims to position itself as a mutual care collective through curating inclusive, non-hierarchical spaces, developing open access resources, and establishing a microgrant program for local writers.
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Abstract
T he Community Literacy Journal is an interdisciplinary journal that publishes both scholarly work that contributes to theories, methodologies, and research agendas and work by literacy workers, practitioners, and community literacy program staff.We are especially committed to presenting work done in collaboration between academics and community members, organizers, activists, teachers, and artists.We understand "community literacy" as including multiple domains for literacy work extending beyond mainstream educational and work institutions.It can be found in programs devoted to adult education, early childhood education, reading initiatives, or work with marginalized populations.It can also be found in more informal, ad hoc projects, including creative writing, graffiti art, protest songwriting, and social media campaigns.For us, literacy is defined as the realm where attention is paid not just to content or to knowledge but to the symbolic means by which it is represented and used.Thus, literacy makes reference not just to letters and to text but to other multimodal, technological, and embodied representations, as well.Community literacy is interdisciplinary and intersectional in nature, drawing from rhetoric and composition, communication, literacy studies, English studies, gender studies, race and ethnic studies, environmental studies, critical theory, linguistics, cultural studies, education, and more.
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Building a Community Literacy Network to Address Literacy Inequities: An Emergent Strategy Approach ↗
Abstract
As a consortium of individuals, programs, and agencies that embrace the power of collaboration, the Washtenaw County Literacy Network works to shift conversations and practices surrounding literacy and literacy inequities. Using an emergent strategy lens, the authors describe the partnerships at the center of the network and the collaborative work that has emerged from these partnerships. The authors also analyze the adaptations recent events have generated in terms of the relationships and interactions that center the work, and they explore ways to rethink the idea of assessment for community literacy initiatives. Ultimately, the authors posit that emergent strategy helps networks like the WCLN navigate change in thoughtful and sustainable ways.
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Abstract
he Community Literacy Journal is an interdisciplinary journal that publishes both scholarly work that contributes to theories, methodologies, and research agendas and work by literacy workers, practitioners, and community literacy program staff.We are especially committed to presenting work done in collaboration between academics and community members, organizers, activists, teachers, and artists.We understand "community literacy" as including multiple domains for literacy work extending beyond mainstream educational and work institutions.It can be found in programs devoted to adult education, early childhood education, reading initiatives, or work with marginalized populations.It can also be found in more informal, ad hoc projects, including creative writing, graffiti art, protest songwriting, and social media campaigns.For us, literacy is defined as the realm where attention is paid not just to content or to knowledge but to the symbolic means by which it is represented and used.Thus, literacy makes reference not just to letters and to text but to other multimodal, technological, and embodied representations, as well.Community literacy is interdisciplinary and intersectional in nature, drawing from rhetoric and composition, communication, literacy studies, English studies, gender studies, race and ethnic studies, environmental studies, critical theory, linguistics, cultural studies, education, and more.
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Abstract
The leaders of two Writers Houses in Camden, New Jersey, examine the intersections and divergences of their programming philosophies and practices, as well as their spaces' identities as rooted in, and in collaboration with, the communities they serve and the institutions they are part of. In light of the COVID-19 pandemic, they also explore what distanced programming has meant for the accessibility of their programs and strategic planning of their organizations.
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Abstract
Research Article| April 01 2021 Developing Critical Readers in the Age of Literacy Acceleration Joanne Baird Giordano; Joanne Baird Giordano Joanne Baird Giordano previous collaborative work on two-year college readers and writers has been published in edited collections and in Teaching English in the Two-Year College, College Composition and Communication, Pedagogy, and College English. Their work has received the 2010 Mark Reynolds Teaching English in the Two-Year College Best Article Award and the 2017 Council of Writing Program Administrators' Outstanding Scholarship award. Giordano teaches at Salt Lake Community College; Hassel is professor of English at North Dakota State University. Search for other works by this author on: This Site Google Holly Hassel Holly Hassel Holly Hassel's previous collaborative work on two-year college readers and writers has been published in edited collections and in Teaching English in the Two-Year College, College Composition and Communication, Pedagogy, and College English. Their work has received the 2010 Mark Reynolds Teaching English in the Two-Year College Best Article Award and the 2017 Council of Writing Program Administrators' Outstanding Scholarship award. Giordano teaches at Salt Lake Community College; Hassel is professor of English at North Dakota State University. Search for other works by this author on: This Site Google Pedagogy (2021) 21 (2): 241–258. https://doi.org/10.1215/15314200-8811432 Cite Icon Cite Share Icon Share Twitter Permissions Search Site Citation Joanne Baird Giordano, Holly Hassel; Developing Critical Readers in the Age of Literacy Acceleration. Pedagogy 1 April 2021; 21 (2): 241–258. doi: https://doi.org/10.1215/15314200-8811432 Download citation file: Zotero Reference Manager EasyBib Bookends Mendeley Papers EndNote RefWorks BibTex toolbar search Search nav search search input Search input auto suggest search filter Books & JournalsAll JournalsPedagogy Search Advanced Search critical reading, two-year colleges, information literacy, first-year writing Copyright © 2021 by Duke University Press2021 Issue Section: Articles You do not currently have access to this content.
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Abstract
AbstractThis article addresses the interrelationship among writing, reading, and information literacy (WRIL) by discussing a collaborative assessment project that generated a criteria map focused on process, enactment, engagement, and attribution. The authors connect this map to the Framework for Success in Postsecondary Writing and the Framework for Information Literacy for Higher Education but critique the failure of these frameworks to account for the importance of reading. In emphasizing WRIL for students, the authors contend that practitioners must help students understand WRIL practices as dynamic, developing, and complex, and they provide pedagogical suggestions for assigning reference materials, reading as researchers, and sharing visualization tools.
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Abstract
AbstractThis article addresses the challenges of fake news and echo chambers in the digital age by exploring the possibility that susceptibility to misinformation derives not from an inevitable fault in the medium of digital publishing but, rather, from the slower development and adoption of pedagogies that leverage digital tools for reading. The authors examined student annotations and argue that focusing on reading using collaborative digital annotation can stimulate knowledge acquisition and personal belief formation and, further, can assist educators to evaluate the effectiveness of instruction and intervene where needed. Digital annotation tools promote affective and cognitive engagement with texts and enable both instructor-to-peer and peer-to-peer modeling of reading strategies.
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Abstract
Scholarship has shown that writing groups are important sites of authority negotiation for student writers, yet little empirical research has examined how groups negotiate authority through conversation or how these negotiations influence students’ developing expertise. Drawing on observations and interviews of an undergraduate thesis and a graduate dissertation writing group, I use the concept of “presentification” to analyze conversational moments in which group members referenced advisors, “making present” advisor authority to influence group collaborations. Specifically, I analyze these moments to show how writing groups can serve as low-stakes communities in which students negotiate their emerging sense of authority. I found that whereas less experienced writers looked to advisors to solve writing problems and used advisor authority to stand in for disciplinary expertise, more experienced writers voiced advisor guidance to help pose writing problems and negotiate their own stance as disciplinary experts. This study thus theorizes one process through which student writers negotiate emerging authority across sites of literate practice and in collaboration with others who may not themselves be members of the same disciplinary community.
March 2021
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Abstract
This action research study began with classroom observations of a learning cycle informed English as a Foreign Language writing class (referred to as the first learning context) for the purposes of creating a general how-to guide for implementing a learning cycle within a writing course. The guide was then implemented in a writing skills class in a different educational context (referred to as the second learning context). A learning cycle was introduced to help learners become more accustomed to peer-editing, giving peer feedback, performing self-assessments and being more critical of their own work. It was found that the learning cycle functioned very differently in the second learning context and not entirely as intended, despite modifications that were made to account for differences between the two learning contexts. Teacher reflections revealed that differences between the reasons for using a learning cycle, assumptions about the similarities between learning contexts (the two courses and their content), decisions regarding changes to the second contexts’ learning materials, differences in student population and other unforeseen differences affected how the learning cycle operated. Critical interactions with sample performance writing texts, the provision or collaborative development of assessment criteria and feedback prompts for peer-editing, materials which support reflection on each task and at the end of the course, and additional class time spent on reflective discussion are all identified as key components of a learning cycle when used in an EFL writing class. The reflections also revealed that learning cycles can have utility when applied to contexts vastly different to those from where they were developed. Recommendations and suggested supporting resources for teachers interested in implementing learning cycles within their own contexts are provided.