Review Article| April 01 2007 Asking, Listening, Learning, and Reflecting: Tactical Approaches to Community-University Partnerships Roxanne Spray Roxanne Spray Search for other works by this author on: This Site Google Pedagogy (2007) 7 (2): 285–294. https://doi.org/10.1215/15314200-2006-038 Views Icon Views Article contents Figures & tables Video Audio Supplementary Data Peer Review Share Icon Share Facebook Twitter LinkedIn Email Tools Icon Tools Permissions Cite Icon Cite Search Site Citation Roxanne Spray; Asking, Listening, Learning, and Reflecting: Tactical Approaches to Community-University Partnerships. Pedagogy 1 April 2007; 7 (2): 285–294. doi: https://doi.org/10.1215/15314200-2006-038 Download citation file: Zotero Reference Manager EasyBib Bookends Mendeley Papers EndNote RefWorks BibTex toolbar search Search Dropdown Menu toolbar search search input Search input auto suggest filter your search Books & JournalsAll JournalsPedagogy Search Advanced Search The text of this article is only available as a PDF. Duke University Press2007 Article PDF first page preview Close Modal You do not currently have access to this content.

Globalization is radically transforming technical communication (TC) both in the workplace and in higher education. This article examines these changes and the ways in which TC programs position themselves amid globalization, in particular the ways in which they use emerging global partnerships to prepare students for global work and citizenship. For this purpose, the authors report on a Council for Programs in Technical and Scientific Communication-supported exploratory study of current partnership initiatives in TC programs. The study indicated a high level of activity, planning, and interest in global partnerships and revealed a range of creative and innovative partnerships that systematically integrate new opportunities for experiential learning, collaborative international research, and civic engagement in a global context into programs and their curricula. Partnerships also emphasize cultural sensitivity, equal partner contribution, and mutual benefit, thus offering alternatives to emerging global trade visions of higher education. The article also identifies key challenges that partnerships face, suggesting implications for programs and the field as a whole to facilitate successful partnerships.

Globalization is radically transforming technical communication (TC) both in the workplace and in higher education. This article examines these changes and the ways in which TC programs position themselves amid globalization, in particular the ways in which they use emerging global partnerships to prepare students for global work and citizenship. For this purpose, the authors report on a Council for Programs in Technical and Scientific Communication-supported exploratory study of current partnership initiatives in TC programs. The study indicated a high level of activity, planning, and interest in global partnerships and revealed a range of creative and innovative partnerships that systematically integrate new opportunities for experiential learning, collaborative international research, and civic engagement in a global context into programs and their curricula. Partnerships also emphasize cultural sensitivity, equal partner contribution, and mutual benefit, thus offering alternatives to emerging global trade visions of higher education. The article also identifies key challenges that partnerships face, suggesting implications for programs and the field as a whole to facilitate successful partnerships.

As a contribution to the discussion of Rhetorical Pathways between English and Communication Studies, I argue that rhetoric education for civic engagement can be furthered best by providing more undergraduate curriculum in rhetorical performance and analysis. I use the word “paideweyan” to invoke both the classical tradition of rhetorical instruction for civic praxis and John Dewey's argument for critical and poetic public engagement. In addition to forming interdisciplinary coalitions, rhetoricians should continue to develop courses, majors, and departments in rhetorical studies. To support the argument I provide curricular data from 257 English and Communication departments (or their equivalents) in four-year institutions.

Much of the research on literacy sponsorship positions students as “sponsored” rather than “sponsor,” which promotes a view of sponsorship as a one-way, fixed endeavor. In this essay, I consider how, in the context of service-learning, students might sponsor literacy and how this literacy sponsorship has the potential to be reciprocal. I highlight a semester-long course project that aimed to develop a variety of literacies in students. Results show that students supported, enabled, and sponsored the literacies of the clients with whom they worked. Findings also reveal that this literacy sponsorship was reciprocated by the clients, which indicates that, at least in service-learning settings, literacy sponsorship functions as a dynamic, reciprocal process where both parties learn and grow through their relationship with each other. This research is significant because it brings students into the discussion on literacy sponsorship and shows how individuals can seize the literacy resources offered to meet their own goals, motivations, and needs.

Discussions of service learning emphasize opportunities for students to gain real world experience through work in community contexts. Less attention, however, has been given to the role of technology in these projects. Incorporating critical reflection on the rhetorical and social dimensions of technology throughout students' collaborations with clients can help to situate their practices within larger public contexts. This sort of reflection can encourage student engagement on a variety of levels: professional, rhetorical, intellectual, personal, and civic.

Discussions of service learning emphasize opportunities for students to gain real world experience through work in community contexts. Less attention, however, has been given to the role of technology in these projects. Incorporating critical reflection on the rhetorical and social dimensions of technology throughout students' collaborations with clients can help to situate their practices within larger public contexts. This sort of reflection can encourage student engagement on a variety of levels: professional, rhetorical, intellectual, personal, and civic.

The authors call for tying service learning to feminist agendas. In particular, they emphasize civic activism involving true collaboration with communities. They report on a graduate seminar at their own university that worked toward this goal by having students self-reflectively participate in local organizations.

This essay traces two teachers’ experiences crossing spaces in a combined literature and history seminar where students explore American culture and diversity and engage in service learning. The model has evolved from paired classes with collaborative activities to a student-centered environment promoting active learning. This article offers practical advice for establishing cross-curricular pairings and suggests course content that promotes learning across curricula.

This essay describes service learning as a space for civic dialogue. In the project-oriented course discussed below—an oral history of a south-side African American neighborhood in Chicago—civic dialogue took shape when middle class students from a range of backgrounds at the Illinois Institute of Technology interviewed residents of different generations and experiences, transcribed, contextualized, and published these interviews in print and online, and reflected on the process. As a tethering of “community” across the material and discursive boundaries that typically divide us, the project performed a political critique not through issue-oriented advocacy but through a rhetorical activism more locally attuned to the absence of critical exchange, empathy, and understanding in public life.

A materialist rhetoric in service learning is needed to teach students how to discover the arguments that already exist in the communities they wish to serve; analyze the effectiveness of those arguments; collaboratively produce viable alternatives with community partners; and assess the impact of their interventions. Through a discussion of a project that attempted but failed to increase parent involvement in Chicago’s public schools, this article shows why rhetorical production needs to be supported by the kind of rhetorical analysis that reveals how institutions exercise power. Materialist rhetoric challenges students, teachers, and community partners to write for social change and define change concretely, in terms of institutional practices or policies that they wish to influence.

Personal narrative embeds the expertise of subordinated groups in stories that seldom translate into public debate. The authors describe a community writing project in which welfare recipients used personal narratives to enter into the public record their tacit and frequently discounted knowledge. The research illustrates the difficulties and possibilities “rhetorical, emotional, and material” of constructing narratives that “cross publics.”

Charettes offer a productive way of combining theory and practice to address some of the difficult matters of getting students to see and perform technical communication as students, professionals, servers, and citizens. This collaborative activity helps students prepare for an increasingly modular professional world by revealing the contingent rhetoricity of professional autonomy. Charettes can help technical writing programs and students integrate service and civic learning into the curriculum by using indigenous professional genres that actively demand stakeholder participation. The intensity and pragmatic force of charettes can assist students in building their ethos while working with fellow stakeholders. The wide range of possible documents involved in the process associated with charettes can help technical communication students and teachers explore the connections between rhetorical exigencies and genre and put their skills to good use in a culture where many are looking for new ways to build critical citizenship.

Research Article| October 01 2005 Living the Rhetoric: Service Learning and Increased Value of Social Responsibility Mary Hutchinson Mary Hutchinson Search for other works by this author on: This Site Google Pedagogy (2005) 5 (3): 427–444. https://doi.org/10.1215/15314200-5-3-427 Cite Icon Cite Share Icon Share Twitter Permissions Search Site Citation Mary Hutchinson; Living the Rhetoric: Service Learning and Increased Value of Social Responsibility. Pedagogy 1 October 2005; 5 (3): 427–444. doi: https://doi.org/10.1215/15314200-5-3-427 Download citation file: Zotero Reference Manager EasyBib Bookends Mendeley Papers EndNote RefWorks BibTex toolbar search Search Dropdown Menu toolbar search search input Search input auto suggest filter your search Books & JournalsAll JournalsPedagogy Search Advanced Search The text of this article is only available as a PDF. © 2005 Duke University Press2005 Article PDF first page preview Close Modal Issue Section: Articles You do not currently have access to this content.

This article describes the development of a community writing and publishing program, the DiverseCity Writing Series, from 1998 to 2005. Starting as a one-time workshop between a community college English service-learning course and a local women’s advocacy organization, the DiverseCity Writing Series has grown into a year-round partnership between the SLCC Community Writing Center and multiple organizations throughout the Salt Lake City metropolitan area. This mutually beneficial collaboration for the college and the community has been achieved through critical inquiry regarding issues of ownership and discourse as well as the dedication of community members and organizational partners.

In the five years of a newspaper project involving high school and university students that publishes an annual special edition exploring a diversity issue within the local community, several key pedagogical, political, and economic revisions have been made. Nevertheless, the bedrock principles of service-learning and civic journalism have remained constant. The project history shows that a sound theoretical foundation rooted in student and community education and awareness can withstand pressures of censorship by school administrators, ethical and pedagogical concerns that balance student safety with product integrity, and the economic need to become self-sufficient.

Our goal for this special issue was to gathersome of the most experienced teacher-scholars of community-engaged writing and rhetoric and ask them how they tend and refine their courses in order to keep them meaningful, relevant, and sustainable. In a sense we view this volume as a way to maintain the momentum created by such collections as the 1997 Writing the Community edited by Linda Adler-Kassner, Robert Crooks, and Ann Watters, which helped launch the American Association for Higher Education's effort to increase institutional awareness of service-learning through intra- and interdisciplinary scholarship, and the 2000 special issue of Language and Learning Across the Disciplines edited by Ellen Cushman, which emphasizes matters of institutionalization. Both publications pay special attention to the situated practices of educators in long-term programs and partnerships. We extend that discussion with a collection that foregrounds pivotal pedagogical decisions and generative questions.

Review of The Measure of Service Learning: Research Scales to Assess Student Experience, Edited by Robert G. Bringle, Mindy A. Phillips, and Michael Hudson. Washington, DC: American Psychological Association (APA), 2003

This article connects the author’s practice, Fulkerson’s “map” of composition studies, and insights from critical race studies, specifically whiteness studies, to argue that even though many or even most community-based writing courses fit into a critical/cultural studies-type philosophy, such an orientation is limited. The article argues for “community-engaged procedural rhetorical,” in which students would learn in community-engaged writing courses the meta-skills to analyze what strategies and tactics worked rhetorically and materially to make change in a given situation, and to extrapolate this learning toward the future.

From its beginnings in 1992, the Service-Learning Writing Project at Michigan State University has viewed the composition classroom as a place where rhetorical processes and democratic practices naturally converge. A number of core democratic principles, pedagogical challenges, ongoing conversations, and shared convictions about education for democracy continue to animate and energize the Project’s faculty—including a consistent emphasis on encouraging democratic discourses and learning practices in the writing classroom, a search for pedagogical techniques that connect theory and practice, and efforts to reinvigorate the teaching of the Humanities as important and necessary cultural work in the public interest.

This article chronicles changes in the author’s service-learning pedagogy, concentrating on his recent attention to genre and its consequences for course design. The cumulative influences of rhetoric, discourse community theory, collaborative assignments, and genre theory are traced. The core claim, however, is that instructors should help students grasp the concept of genre as social action. Included are descriptions of assignments for first-year and advanced courses, plus student samples of genre analysis memos.

This article traces the development of a sophomore composition service-learning course, using data gathered from a formal qualitative study as well as subsequent teacher reflection. Course redesign has been guided by the need to balance the initial emphasis on and measurement of academic outcomes with exploration of the ethics of service. The author shares her emerging set of best practices, in which successful critical reflection is best supported by an explicit, front-loaded discussion of ethical terminology and student standpoints.

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By focusing on local problems or issues, student writers can craft research essays that exemplify civic engagement, a practice that reaffirms composition tradition from classical rhetoric and the educational philosophy of John Dewey.

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Describing a service-learning project in Chicago public housing, the author argues for a reconception of counterpublics that takes the individual (and individual development) as the primary unit of analysis. The real question for service-learning educators, he suggests, is not whether the private and the public can inform each other, but whether we are prepared to discern the ways in which they already do inform each other in the communities we wish to serve. The students in the project developed a much broader conception of themselves as members of the human family, with the consequence that, although social problems in public housing were not changed, public discourse and private convictions about race in those communities were altered, suggesting that cultural difference may be less of a problem and more of a resource in service learning courses.

Drawing on the work of experiential learning experts such as John Dewey to show that one of the foundational objectives of service-learning is to encourage civic engagement, this article argues that students who undertake work in a business environment can develop a strong sense of their roles as citizens. It offers a case study of a workplace communication course to argue that experiential learning in for-profit companies has the potential to allow students to both participate in and critique corporate cultures, learning to act ethically, responsibly and democratically as agents of change.

Over the last several years, service-learning has become a burgeoning area in technical and professional communication studies. In addition to offering pedagogical strategies and theoretical approaches, the scholarship in this area to date points to several concerns for the continuing growth of high-quality service-learning in our field: 1) building reciprocal, sustained community partnerships, 2) developing robust approaches to reflection, and 3) assessing how well models of service-learning achieve their objectives.

In response to recent calls for internationalization and greater social relevance in professional communication teaching and research, this article links service-learning pedagogy with participatory action research (PAR) methods. A multi-year collaborative project in Kenya illustrates both the challenges and the positive outcomes of international partnerships, which include increased intercultural communication skills, significant contributions to the literature, invigoration of teaching and curriculum, and the development of global civic awareness among all participants. In their recommendations for faculty interested in developing similar partnerships, the authors highlight the importance of understanding the theoretical foundations of service-learning pedagogy and PAR methods, and advocate for the incorporation of exploratory site visits, pre-departure preparation for both students and faculty, critical reflection, efforts to ensure reciprocal benefits, and ongoing outcomes assessment.

Insights from activity theory—specifically, David Russell’s synthesis of activity theory with genre theory—suggest ways to understand and ease problems of clashing expectations encountered in professional writing classes that use a client-based assignment model for service-learning.

This article describes a service-learning-based capstone course for MA students in Professional Writing and Editing at the University of Cincinnati and illuminates the potential advantages of service-learning on an advanced level. Of particular benefit are the rhetorical and ethical challenges that partnerships with nonprofits can raise, requiring students to draw not only on their writing and design skills but also on their informed judgment. Our experience suggests, however, that, for students preparing for writing careers, the goals of “doing good” or “becoming good citizens,” often cited as desirable outcomes for service-learning, should be secondary to the goal of developing a strong professional ethic.

In a recent study of Harvard University students, Richard Light documents that for the over 400 students he interviewed the “most important and memorable academic learning [occurs] . . . outside of classes.” His findings are not surprising. Evidence is mounting that courses and activities that link service and learning in some kind of reciprocal relationship with a community partner, allowing students to use their knowledge in service of others, are among the most effective and meaningful learning experiences. These experiences allow students to develop substantive field knowledge, hone their abilities in problem solving, and deepen their sense of social responsibility (Checkoway; Ehrlich; Giles and Eyler; Marcus, Howard, and King; Youniss and Yates). In this volume we invite readers to explore a number of models for such activities through a diverse and exciting conversation about service-learning in professional communication.

Early, theoretically informed program assessment can be particularly beneficial for professional and technical writing programs that seek to incorporate and sustain service-learning approaches. This article adapts Burkean pentadic analysis for use as a form of institutional critique and illustrates the power of this method through a case study of its application at one state university. The method helps practitioners to understand and respond to the complex motives that drive service-learning programs within their local scenes as they extend their work beyond the university into the community.

“The first thing I want to say to you who are students is that you cannot afford to think of being here to receive an education: you will do much better to think of being here to claim one. ” —Adrienne Rich (1979, p. 231) It may seem odd to begin a discussion of academic research by quoting Adrienne Rich’s well-known 1977 speech, “Claiming an Education. ” But, if one substitutes “research ” for “an education, ” the sentiment more or less de-scribes the situation faced by most first-year students assigned research in com-position. Completing the monumental academic “Research Paper ” in first-year writing courses is considered a rite of passage for students in many universities (including my own, Auburn University), and is one often performed with grim resignation and uncertain purpose by many of those involved (Schwegler & Shamoon, 1982). Such was the case when I began teaching English Composi-tion II, a second-semester, first-year writing course that makes up one of sev-eral humanities core courses within Auburn’s curriculum. These core courses, including a two-semester sequence of composition, are mandated by our state articulation agreement, and many curricular guidelines are predetermined by that agreement. Our department has molded this curriculum somewhat, but any innovations must be implemented cautiously and creatively. Drawing on previous WAC research about disciplinary writing as well as classical rhetoric and critical pedagogy, I will describe my response to this mandate, theorizing a new critical space for WAC, one that promotes students ’ civic engagement while they are researching an academic discipline. Operating at the nexus of rhetoric, critical theory, and WAC scholarship, I will discuss ways that a criti-cal WAC pedagogy encourages students ’ investment in their own research and encourages students to become responsible “citizen-experts ” within their com-munities. Though the purpose of Auburn’s research paper in English Composi-tion II is to prepare students for academic research, I also strive to include a strong critical component, highlighting moral and ethical concerns within academic discourse much like that described by John Pennington and Robert Boyer (2003), wherein students are conscious of the responsibility they have

The author suggests that Saul Alinsky’s concept of community organization, a theory of action devised for neighborhoods rather than for higher education, might offer a new model of service-learning, and describes the Community Educators’ Collaborative at Temple University as one example of how such a model might work.

instruction and service-learning over the last few years. Studies in the midto late nineties described courses and institutional arrangements and began to explore the ramifications for composition and English studies (Schutz and Gere; Herzberg; Peck, Flower, and Higgins). Linda Adler-Kassner and her colleagues edited an influential volume in 1997 that signaled the arrival of this new approach as a major pedagogical movement, and in 2000 Tom Deans's Writing Partnerships gave us a basic framework for thinking about the cooperative relationship between students and the organizations they encounter in these courses. More recent work has focused on how community-based learning can be sustained over time through faculty research (Cushman), how to address the gap between community and academic discourses (Chaden, Graves, Jolliffe, and Vandenberg), and what contradictions we must struggle with in intercultural inquiry (Flower), each study highlighting strategies for respecting the needs and abilities of participating community partners. In a crucial step toward establishing the institutional structures necessary for sustained partnership, Jeffrey T. Grabill and Lynde Lewis Gaillet have urged us to focus on the interface between writing programs and community partners. The need for a balanced and nonexploitive relationship in community-based learning asserts itself insistently in our discussions of this approach, and clearly at this stage writing program administrators must become much more active in developing institutional models that promise true mutual benefits for postsecondary schools and their off

Service learning as a pedagogy and its partner, community based research, have both made productive interventions into prison and jail life, greeted many times with relief by administrative staffs no longer funded for what some politicians call the “extras” of education. From the inside, administrators and inmates join those on the outside—ex-inmates, educators, concerned family members, students and other citizens—to stimulate intellectual and practical engagements between the separated communities that prison engenders. Many of the activities and programs discussed in these pages have started new conversations that reach beyond the walled and barred “homes” of the incarcerated.

This article discusses a service-learning project for an English Composition class, focusing on the theme of incarcerated women. Through class projects, which included a book drive and research for the group Prison Watch, the students and teacher learned to negotiate the tricky demands of audience and worked to develop a new model of successful service learning.

Editors’ Note: This photo essay, created by an undergraduate student at Howard University enrolled in a service learning class taught by Arvilla Payne-Johnson, preserves and documents the graffiti at the now closed Washington D.C. area Lorton Prison. The essay highlights a genre of hidden literacies claimed by inmates even in spaces of vast power differentials and exaggerated social control. We suggest that readers inspired by this project to pursue similar work also consult Jeff Ferrell’s Crimes of Style: Urban Graffiti and the Politics of Criminality (NY: Garland, 1993), Ralph Cintron’s Angels’ Town : Chero Ways, Gang Life, and the Rhetorics of Everyday, and Pete Vandenberg et al.’s “Confronting Clashing Discourses: Writing the Space between Classroom and Community” in Reflections 2.2 (Spring 2002): 19-39.

This article encourages technical and professional communication programs to take on the challenge of educating students to become "community intellectuals." The notion of educating future professionals for a career needs to be reconsidered in light of both current research concerning civic rhetoric and past practices in moral humanism courses. The triumvirate of rhetoric, ethics, and moral philosophy provides an effective foundation for reconfiguring existing pedagogy in the field and offers insights for nurturing community intellectuals.

Although service-learning has the potential to infuse technical communication pedagogy with civic goals, it can easily be co-opted by a hyperpragmatism that limits ethical critique and civic engagement. Service-learning's component of reflection, in particular, can become an uncritical, narrow invention or project management tool. Integrating cultural studies and service-learning can help position students as critical citizens who produce effective and ethical discourse and who create more inclusive forms of power. Rather than being tacked on, cultural studies approaches should be incorporated into core service-learning assignments.

Abstract Preparing students for civic engagement requires new knowledge about the uses of documents for advocacy and social change. Substantial social change results from repeated rather than from single rhetorical acts. Reconsideration of the rhetorical canon of delivery suggests expanding the concept beyond its present connection to publication (visual design, medium) to a rhetorical situation comprehensively defined. Delivery may take place over time and embrace a web of activities including field work, updates, and interconnections with other publications.

Combining service-learning with multicultural literature study in a general education first-year course can encourage students to theorize difference from multiple perspectives.

While most service-learning courses at the college level establish a hierarchical connection between mentor and student, the service-learning program at Los Angeles City College encourages a reciprocal relationship in which mentor and mentee benefit from each other. First-year composition students are paired with intermediate ESL composition students in a semester-long program.

This essay turns to feminist ethnography and postcolonial theory to address how the figure of “the stranger” haunts the project of community service learning. By explicating the immediate and broader relations of power that structure these “strange(r) encounters,” we are more likely to produce the kind of agitated pedagogy that creates opportunities for progressive practices and effects.

Community service learning in college-level composition has been widely proclaimed as a microrevolution in higher education. Advocates enthusiastically assert that both faculty and student participants report radical transformations of their experiences and understanding of education and its relation to communities outside the campus (Adler-Kassner et al. 1). This pedagogy, they argue, addresses writing as a situated, social act and points us toward a curriculum of textual studies based on [rhetorical] inquiry into variation in discourse (Bacon 53). Students write about the community in journals and rhetorical analyses of mission statements, or with the community in an urban

Bruce Herzberg is Professor and Chair of the Department of English at Bentley College. He is the author of several articles on service learning, including "Community Service and Critical Teaching," published originally in CCC and reprinted in a number of anthologies, and "Public Discourse and Service Learning," published in JAC . He is also the author, with Patricia Bizzell, of The Rhetorical Tradition and Negotiating Difference. He began teaching service-learning courses in 1991, and one such course was a research site for Tom Deans's book on service-learning, Writing Partnerships.