IEEE Transactions on Professional Communication Jan 1988

Communication failures contributing to the Challenger accident: an example for technical communicators

D.A. Winsor Wildlife Management Institute

Abstract

Examination of the public documents available on the Challenger explosion shows that a history of miscommunication contributed to the accident. This miscommunication was caused by several factors, including managers and engineers interpreting data from different perspectives and the difficulty of believing and then sending bad news, especially to superiors or outsiders. An understanding of the dynamics at work in the Challenger case can help engineers and engineering managers elsewhere reduce miscommunication in their own companies.< <ETX xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">></ETX>

Journal
IEEE Transactions on Professional Communication
Published
1988-01-01
DOI
10.1109/47.7814
CompPile
Open Access
Closed
Topics
technical communication
Export
BibTeX RIS

Citation Context

Cited by in this index (41)

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  11. Donnell (2005)
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  12. Williams et al. (2004)
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  13. Sullivan et al. (2001)
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  14. Paul et al. (2001)
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  16. Smith (2000)
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  19. Ding (1998)
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  20. Gross et al. (1997)
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  21. Markel (1997)
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  22. Selber (1995)
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  23. RUDE (1995)
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  24. Sanders et al. (1994)
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  25. RIVERS (1994)
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  26. Dombrowski (1994)
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  27. Sims (1993)
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  28. MOORE (1992)
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  29. MOORE (1992)
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  30. Charney et al. (1992)
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  31. Dombrowski (1992)
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  32. Bosley (1992)
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  33. McCORD (1991)
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  34. Rutter (1991)
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  35. Dombrowski (1991)
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  36. Winsor (1990)
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References (13)

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    Association Management
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  2. rasberry (1986)
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  3. frank (1984)
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