Written Communication

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March 2026

  1. Time, Space, and Tools: A Materio-cognitive Model of Digital Writing Process Development
    Abstract

    This article uses a novel theoretical frame—materio-cognitivism—to explore how digital writing processes change with time and experience. Researchers observed 10 second langauge writers as they completed two research writing tasks—one at the start of their first year of university and one near the end of university. Interviews and screen recording were used to track writing activity. Five key writing strategies were identified. Among the most improved writers, researchers identified a set of shared changes in how writing strategies were deployed. In particular, the most improved writers showed increased ability to sequence subtasks, to arrange digital interfaces, and to combine internal cognitive functions with the affordances of digital tools. These findings suggest what the development of writing processes might look like in digital environments, potentially informing both writing pedagogy and assessment.

    doi:10.1177/07410883251410154

February 2026

  1. Exploring the Relationship Between Plan Features and Argument Essay Performance
    Abstract

    We conducted a post hoc analysis of 771 students’ argumentative writing plans and essays in the Criterion ® database, a digital writing tool, to explore the relations among plan features, essay quality, and writing traits. Students in the study were in Grades 5 to 10 from 68 schools. We found that older students produced writing plans that received higher scores and demonstrated greater genre-specific knowledge than younger students, but regardless of their grade, most students did not consider alternative perspectives or rebut counterarguments in their writing plans. We also found that students’ choice of plan templates was associated with the scores of their plans. Further, factor analysis showed that six of the seven plan feature scores hung together in a single factor (Factor 1) and correlated with multiple trait scores (Factor 2), accounting for most of the shared variance connecting plan scores with writing traits. The “both sides” plan feature loaded on a different factor by its own, suggesting that considering different perspectives is a challenging skill that students may need extra support to develop.

    doi:10.1177/07410883251410152
  2. Precarious Participation: Chinese International Students’ Transnational Digital Literacies
    Abstract

    For many transnational students in North America, digital literacies entail precarious participation—the adaptive engagement in digital literacy practices under conditions of systemic vulnerability and instability. This multiple case study examines how Chinese international students at a Canadian university perceive and navigate the precarity of their digital literacy practices across national and cultural boundaries. Findings reveal that the four participants exhibit tacit sensitivity to transnational digital precarity, employ strategic adaptation, and engage in measured resistance that cautiously transgresses digital norms. These insights contribute to broader discussions on digital literacies, transnational literacies, and digital precarity, extending and complicating existing frameworks in writing studies, literacy studies, and media studies.

    doi:10.1177/07410883251410171

October 2024

  1. Pragmatic Competence in an Email Writing Task: Influences of Situation, L1 Background, and L2 Proficiency
    Abstract

    The study examines a corpus of 306 request emails written by 32 English-speaking (ES) teachers and 121 L2 learners from distinctive L1 backgrounds (i.e., Chinese, French, Spanish) and with different levels of L2 proficiency. Pragmatic competence is analyzed through the coding of direct and indirect request strategies used in formal and informal email writing. Findings reveal the influences of communicative situation, L1 background, and L2 proficiency on pragmatic competence in email writing. First, L2 learners show a significantly lower degree of situational variability compared with ES teachers. Second, L1 backgrounds have a significant impact on L2 writing performance. Third, L2 learners with higher English proficiency tend to use more indirect request strategies, but they have not developed pragmatic competence to adjust their usage across written contexts. Findings are discussed in relation to pedagogical implications for developing writing competence of L2 learners, which should be attuned to diverse rhetorical expectations and individual needs.

    doi:10.1177/07410883241263543

July 2024

  1. “I Don’t Feel Like It Is ‘Mine’ at All”: Assessing Wikipedia Editors’ Sense of Individual and Community Ownership
    Abstract

    Given Wikipedia’s breadth of coverage, social impact, and longevity as an impactful open knowledge resource, the encyclopedia has been the subject of considerable interdisciplinary research. Building on scholarship related to collaboration, authorship, ownership, and editing in Wikipedia, this study sought to better understand Wikipedians as writers, paying specific attention to their sense of ownership. While previous research has shown that editors engage in individualist editing practices at times, often ignoring community-mediated policy regarding ownership, findings from a mixed-method survey of 117 editors demonstrate the existence of both “individual” and “community” notions of ownership that often reinforce, or mutually inform, each other. This study adds clarity to these issues by demonstrating how feelings of individual ownership, voice, and pride in writing often occur in collaborative circumstances. This research ultimately extends our understanding of collaborative writing in what is one of the most well-known collaborative websites. Despite contemporary theoretical strides advocating for relinquishing ownership concepts in favor of distributed or ecological frameworks, the concept of ownership remains prevalent within digital writing communities, exemplified by Wikipedia.

    doi:10.1177/07410883241242103

January 2024

  1. The Current Landscape of Studies Involving Intergenerational Letter and Email Writing: A Systematic Scoping Review and Textual Narrative Synthesis
    Abstract

    The COVID-19 pandemic has prompted a renewed interest in intergenerational letter and email writing. Evidence shows that expressive writing, including letter writing, has a number of benefits including improved literacy and perceived well-being, and it can also facilitate a deep connection with another person. This scoping review provides an overview of the existing research on letter and email writing between different age cohorts. Of the 471 articles retrieved from Scopus, CINAHL, PsycINFO, MEDLINE, Academic Search Premier, and Web of Science, 17 studies met the inclusion criteria and were critically appraised and synthesized in this review. The studies were grouped into two themes according to their stated aims and outcomes: (a) studies exploring changes in perceptions, and (b) studies relating to skills development and bonds. The results showed a range of benefits for intergenerational letter writers, from more positive perceptions of the other age group, through improved writing skills and subject knowledge, to forming intergenerational memories and bonds. The review also highlights some of the limitations of the current research and formulates recommendations for future studies in the fields of writing studies, intergenerational research, and educational gerontology.

    doi:10.1177/07410883231207103

October 2022

  1. Digital Documenting Practices: Collaborative Writing in Workplace Training
    Abstract

    The present article examines collaborative writing in organizational consulting and training, where writing takes place as part of a group discussion assignment and is carried out by using digital writing technologies. In the training, the groups use digital tablets as their writing device in order to document their answers in the shared digital platform. Using multimodal conversation analysis as a method, the article illustrates the way writing is interactionally accomplished in this setting where digital writing intertwines with face-to-face interaction as the groups jointly formulate a documentable written entry for specific institutional purposes. The results show how writing is managed in situated ways and organized by three specific aspects: access, publicity, and broader organizational practice. The article advances prior understanding of the embodied nature of writing and writing with technologies by demonstrating how the body and the material and social nature of writing technologies intertwine within situated social interaction.

    doi:10.1177/07410883221108162

April 2022

  1. The Heartbeat of Poetry: Student Videomaking in Response to Poetry
    Abstract

    This article contributes to an emerging body of scholarship on multimodal composition in the poetry classroom through a study of Finnish lower secondary students’ digital videomaking in response to poetry. The study explores students’ use of semiotic resources in their interpretive work in transmediating a poem into a digital video, with a particular interest in their use of sound elements. Based on social semiotic theory of multimodality, the analysis shows how the students in a variety of ways used sound elements, together with other semiotic resources, to explore their interpretation of the poetic text. Sound elements in particular became a key resource in the interpretive work, giving the students the opportunity to elaborate on topical issues of interest and importance to them while reinforcing their social agency. The study demonstrates the relevance of sound elements in students’ digital composing and explorations of poetry. Furthermore, it reveals how the students showed a capacity as well as a willingness to act, to have influence, and to make substantiated claims for recognition regarding critical issues related to sexuality and society.

    doi:10.1177/07410883211070862

July 2020

  1. Exploring Revisions in Academic Text: Closing the Gap Between Process and Product Approaches in Digital Writing
    Abstract

    To date, research into dynamic descriptions of text has focused mainly on the spoken mode; and while writing process research has examined language structures, it has largely ignored the functionality (meaning) inherent in them. Therefore, drawing on systemic functional linguistics (SFL) and keystroke logging software, this article takes a further step toward an interdisciplinary dialogue by outlining a new schematic for coding and analyzing revisions. More specifically, we show how revision activity can be tracked within functional components, across functional components, and across clauses in terms of forward and backward movements. By exploring three digitally constructed texts, which were produced and observed unobtrusively in a natural setting, we have attempted to illustrate how one writer’s revising process can be operationalized in terms of (a) chronological movement (sequence) and (b) spatial movement (location). Findings showed how activity was relatively consistent across datasets with regard to session management, revision frequency, and distribution of revision types. Moreover, results also showed how most revision activity occurred at, or ahead of, the point of inscription, particularly with regard to revising the end of clauses. However, findings also indicated that revising the start of clauses was equally important when considering the size of functional components.

    doi:10.1177/0741088320916508
  2. Lexical Patterns in Adolescents’ Online Writing: The Impact of Age, Gender, and Education
    Abstract

    This article examines the impact of the sociodemographic profile (including age, gender, and educational track) of Flemish adolescents (aged 13–20) on lexical aspects of their informal online discourse. The focus on lexical and more “traditional,” print-based aspects of literacy is meant to complement previous research on sociolinguistic variation with respect to the use of prototypical features of social media writing. Drawing on a corpus of 434,537 social media posts written by 1,384 teenagers, a variety of lexical features and related parameters is examined, including lexical richness, top favorite words, and word length. The analyses reveal a strong common ground among the adolescents with respect to some features but divergent writing practices by different groups of teenagers with regard to other parameters. Furthermore, this study analyzes both standardized versions of social media messages and the original utterances (including nonstandard markers of online writing). Strikingly, different results emerge with respect to adolescents’ exploitation of more traditional versus digital literacy skills in relation to their sociodemographic profile, especially with respect to sentiment expression (verbal versus typographic/pictorial). The study suggests that the inclusion of nonverbal communicative strategies, for instance in language teaching, might be a pedagogical asset, since these strategies are eagerly adopted by teenagers who show proof of less developed traditional writing skills.

    doi:10.1177/0741088320917921

April 2020

  1. Inventing Others in Digital Written Communication: Intercultural Encounters on the U.S.-Mexico Border
    Abstract

    At a multinational company, daily written communication between staff, supervisors, customers, and suppliers is frequently conducted using digital tools (e.g., emails, smartphones, and texting applications) often across multiple nationally, linguistically, and conceptually defined borders. Determining digital tools’ impact on intercultural encounters in professional environments like these is difficult but important given the sheer volume of digital contact in technical and professional environments and the ongoing global struggle to broker peace and productivity amid communities’ many perceived differences. Using examples drawn from a case study of binational manufacturing sister companies, I build on recent work in professional, networked written communication to analyze two WhatsApp exchanges, one between a central study participant and his customer, another between the participant and an employee. This study shows how asynchronous digital communication tools created complex “silences” in writing between participants. In these silences (e.g., a lack of or delayed response to a text) individuals try to explain others’ actions for themselves. Drawing on a combination of third-generation activity theory and Latourian actor-network theory, I show that while explaining others’ actions in writing with whatever cultural shorthand is available may remain a common part of everyday life and research, it can be a poor guide for explaining others’ actions, especially in digital writing. My study shows how research of, and instruction in, digital tool use in intercultural writing contexts requires attention to the material conditions and objectives potentially shaping one’s own as well as others’ composition choices.

    doi:10.1177/0741088319899908

October 2019

  1. L2 Writing Task Representation in Test-Like and Non-Test-Like Situations
    Abstract

    This mixed-methods study investigates writers’ task representation and the factors affecting it in test-like and non-test-like conditions. Five advanced-level L2 writers wrote two argumentative essays each, one in test-like conditions and the other in non-test-like conditions where the participants were allowed to use all the time and online materials they needed. The writing was done on computers, and we recorded the writing process and keystrokes using the Screen Capture Video and Inputlog programs. We audio recorded stimulated recall interviews after each writing session, with the writers reporting and commenting on their writing strategies and their reasons for following them. The findings of this study suggest that there are several factors that play a role in task representation, such as previous education, personal beliefs, and task conditions. Although these factors were present in all participants’ responses, the differences in the writers’ approaches to interpret and execute the writing were marked. The results highlight various pedagogical issues and options related to teaching writing in general and to the place of task representation on writing programs in particular.

    doi:10.1177/0741088319862779

July 2019

  1. A Zero-Sum Politics of Identification: A Topological Analysis of Wildlife Advocacy Rhetoric in the Mexican Gray Wolf Reintroduction Project
    Abstract

    As climate change contracts our environment, bringing human and nonhuman communities into increased contact and conflict over scarce resources, advocacy rhetoric is making a related shift, from raising human awareness of problems “out there” to renegotiating the very boundaries between human and nonhuman communities. This shift—along with the advent of online media, which similarly blurs traditional urban versus rural boundaries between communities—invites us to update classic studies of advocacy rhetoric from the 1990s and early 2000s. Accordingly, this study addresses advocates’ use of online media in the Mexican Gray Wolf Reintroduction Project. I reconstruct wildlife advocates’ attitudes toward the Project, as expressed online in press releases and blog posts, by using a combination of topology—a method that looks at patterns of topoi (shared beliefs, values, and norms) that a community expresses in a given rhetorical situation—and Kenneth Burke’s theories of attitudes and identification. I then compare advocates’ attitudes with the attitudes of project administrators and landowners in the reintroduction area, reconstructed in earlier work. I conclude that advocates amplify their identification with allies (chiefly wolves and supportive sectors of “the public”) and their alienation from competitors (chiefly public-land ranchers and project administrators) via the creation of “straw attitudes” for these communities that conflict both with their own attitude and with the documented attitudes of these communities. This rhetorical strategy creates a zero-sum political scenario for communication in the Project and recapitulates old political divisions in the southwestern United States. I finish by recommending rhetorical strategies aimed to increase identification, rather than alienation, in the Project and by showing what online advocacy rhetoric can teach us about the structure of Burkean theories of identification.

    doi:10.1177/0741088319842566

January 2019

  1. Compressing, Expanding, and Attending to Scientific Meaning: Writing the Semiotic Hybrid of Science for Professional and Citizen Scientists
    Abstract

    Drawing on a text-based ethnography of digital writing in a biology laboratory, this article examines the text trajectory of a scientific manuscript and a scientific team’s related writing for public audiences, including for citizen scientists. Using data drawn from texts, observations, interviews, and related artifacts, the author examines how scientists conceptualize and adapt their multimodal writing for specialized scientific audiences as well as lay audiences interested in the work of scientific inquiry. Three concepts— meaning compression, meaning expansion, and meaning attention—were used to analyze the multimodal strategies that scientists employ when composing for different audiences. Findings suggest that while scientists often restrict their writing practices to meaning compression to maintain the values and conventions of scientific genres, they also sometimes deploy a wider range of multimodal strategies when writing for nonspecialist audiences. These findings underscore the complex rhetorical environments scientists navigate and the need to support emerging scientific writers’ development as versatile writers able to adapt varied multimodal strategies to diverse rhetorical and epistemic goals.

    doi:10.1177/0741088318809361

July 2018

  1. Tools Matter: Mediated Writing Activity in Alternative Digital Environments
    Abstract

    This study examines the experiences and perceptions of writers who composed text using “distraction-free” writing tools that stand as alternatives to standard word processing programs. The purpose of this research was to develop a clearer understanding of how digital writing tools may shape the activities and practices of writers, as well as what writing with unfamiliar tools and technologies might reveal about writing processes. Analysis of study participants’ reflective narratives of their composing experience suggests the extent to which writing tools and technologies influence routine practices, assist writers as they try to direct their attention (and avoid distraction), motivate writing, and impact writers’ “text sense” as they compose. Moreover, findings indicate how different tools and technologies may be viewed as more or less useful for different writing tasks. This article ends with a call for writing researchers, writing teachers, and software developers to attend more critically to the ways writing technologies shape the practices of writers.

    doi:10.1177/0741088318773741

April 2018

  1. Composing for Affect, Audience, and Identity: Toward a Multidimensional Understanding of Adolescents’ Multimodal Composing Goals and Designs
    Abstract

    This study examined adolescents’ perspectives on their multimodal composing goals and designs when creating digital projects in the context of an English Language Arts class. Sociocultural and social semiotics theoretical frameworks were integrated to understand six 12th grade students’ viewpoints when composing three multimodal products—a website, hypertext literary analysis, and podcast—in response to a well-known literary text. Data sources included screen capture and video observations, design interviews, written reflections, and multimodal products. Findings revealed how adolescents concurrently composed for multiple purposes and audiences during the literature analysis unit. In particular, students viewed projects as a platform to emotionally affect and entertain a broader audience, as well as a conduit through which they could represent themselves as composers. Emphasis was placed on creating cohesive compositions—ranging from close modal matching to building meaning at a thematic level and creating a multisensory experience indicative of the novel’s narrative world. These findings contribute a multidimensional understanding of adolescents’ various and interacting multimodal composing goals and have implications for leveraging modal affordances in the classroom.

    doi:10.1177/0741088317752335

October 2017

  1. Endangered Literacies? Affordances of Paper-Based Literacy in Medical Practice and Its Persistence in the Transition to Digital Technology
    Abstract

    Under the rapid advances of digital technology, traditional paper-based forms of reading and writing are steadily giving way to digital-based literacies, in theory as well as in application. Drawing on a study of literacy in a medical workplace context, this article examines critically the shift toward computer-mediated textual practices. While a considerable body of research has investigated benefits and issues associated with digital literacy tools in medicine, we consider the affordances of paper-based practices. Our analysis of verbal interaction and textual artifacts drawn from a qualitative study of oncology visits indicates that the uses of pen and paper are advantageous for both doctor and patient. Specifically, they allow doctors to process and package information in ways that are favorable to their personal modus operandi, and they enable patients to participate in the medical visit and take an active role in managing their medical treatment. Understanding the affordances of paper-based literacy provides insights for refining digital tools as well as for motivating the design of possible hybrid forms and digital-analog intersections that can best support medical practices.

    doi:10.1177/0741088317723304

July 2017

  1. The Effect of Keyboard-Based Word Processing on Students With Different Working Memory Capacity During the Process of Academic Writing
    Abstract

    This study addresses the current debate about the beneficial effects of text processing software on students with different working memory (WM) during the process of academic writing, especially with regard to the ability to display higher-level conceptual thinking. A total of 54 graduate students (15 male, 39 female) wrote one essay by hand and one by keyboard. Our results show a beneficial effect of text processing software, in terms of both the qualitative and quantitative writing output. A hierarchical cluster analysis was used to detect distinct performance groups in the sample. These performance groups mapped onto three differing working memory profiles. The groups with higher mean WM scores manifested superior writing complexity using a keyboard, in contrast to the cluster with the lowest mean WM. The results also point out that more revision during the writing process itself does not inevitably reduce the quality of the final output.

    doi:10.1177/0741088317714232

October 2014

  1. Time, Space, and Text in the Elementary School Digital Writing Classroom
    Abstract

    Theorists of multiliteracies, social semiotics, and the New Literacy Studies have drawn attention to the potential changing nature of writing and literacy in the context of networked communications. This article reports findings from a design-based research project in Year 4 classrooms (students aged 8.5-10 years) in a low socioeconomic status school. A new writing program taught students how to design multimodal and digital texts across a range of genres and text types, such as web pages, online comics, video documentaries, and blogs. The authors use Bernstein’s theory of the pedagogic device to theorize the pedagogic struggles and resolutions in remaking English through the specialization of time, space, and text. The changes created an ideological struggle as new writing practices were adapted from broader societal fields to meet the instructional and regulative discourses of a conventional writing curriculum.

    doi:10.1177/0741088314542757

July 2012

  1. Modeling and Remodeling Writing
    Abstract

    In Section 1 of this article, the author discusses the succession of models of adult writing that he and his colleagues have proposed from 1980 to the present. He notes the most important changes that differentiate earlier and later models and discusses reasons for the changes. In Section 2, he describes his recent efforts to model young children’s expository writing. He proposes three models that constitute an elaboration of Bereiter and Scardamalia’s knowledge-telling model. In Section 3, he describes three running computer programs that simulate the action of the models described in Section 2.

    doi:10.1177/0741088312451260

January 2011

  1. A Time Use Diary Study of Adult Everyday Writing Behavior
    Abstract

    The present study documents everyday adult writing by type of text and medium (computer or paper) in an in vivo diary study. The authors compare writing patterns by gender, race/ethnicity, educational attainment, age and working status. The study results reveal that (a) writing time varied with demographic variables for networkers, but these variations disappear for workers; (b) all demographic groups spent more time writing documents than prose; (c) most demographic groups spent an equal amount of time writing using computers and paper, but younger and higher educated groups spent more writing time on the computer, while older and less educated groups spent more time writing using paper than the computer; and (d) workers spent more time writing using computers than paper. Implications of the study findings are discussed, and suggestions for future research are also given.

    doi:10.1177/0741088310381260

October 2010

  1. Sustained Authorship: Digital Writing, Self-Publishing, and the Ebook
    Abstract

    This article reports on a digital ethnography that examines writing, authorship, and self-publication in an online niche market. Drawing on interview and web data collected over 3 years, it focuses on the writing practices that have supported the production, distribution, and sanction of 13 ebooks self-published by online poker players. The article advances an understanding of authorship as sustained interaction among writers and readers as the work of publishing becomes absorbed into online networks as literate activity. In lieu of the capital investment of publishers that produces the materiality of the book, participants in these spaces have manufactured valued texts through collective literacy practices, coming to a loose consensus on what constitutes a book, and working together to enable proprietorship over texts, even amid environments of mass collaboration.

    doi:10.1177/0741088310377863

April 2010

  1. Correcting Text Production Errors: Isolating the Effects of Writing Mode From Error Span, Input Mode, and Lexicality
    Abstract

    Error analysis involves detecting, diagnosing, and correcting discrepancies between the text produced so far (TPSF) and the writers mental representation of what the text should be. The use of different writing modes, like keyboard-based word processing and speech recognition, causes different type of errors during text production. While many factors determine the choice of error-correction strategy, cognitive effort is a major contributor to this choice. This research shows how cognitive effort during error analysis affects strategy choice and success as measured by a series of online text production measures. Text production is shown to be influenced most by error span, that is, whether the error spans more or less than two characters. Next, it is influenced by input mode, that is, whether the error has been generated by speech recognition or keyboard, and finally by lexicality, that is, whether the error comprises an existing word. Correction of larger error spans is more successful than that of smaller errors. Writers impose a wise speed accuracy trade-off during large error spans since correction is better, but preparation times (time to first action) and production times take longer, and interference reaction times are slower. During large error spans, there is a tendency to opt for error correction first, especially when errors occurred in the condition in which the TPSF is not preceded by an auditory prompt. In general, the addition of speech frees the cognitive demands of writing. Writers also opt more often to continue text production when the TPSF is presented auditorially first.

    doi:10.1177/0741088309359139

January 2009

  1. Symbolic Capital in a Virtual Heterosexual Market: Abbreviation and Insertion in Italian iTV SMS
    Abstract

    This study analyzes gender variation in nonstandard typography—specifically, abbreviations and insertions—in mobile phone text messages (SMS) posted to a public Italian interactive television (iTV) program. All broadcast SMS were collected for a period of 2 days from the Web archive for the iTV program, and the frequency and distribution of abbreviations and insertions, as well as overall message lengths, were analyzed according to sender gender. The results reveal that females posted more and longer SMS and followed more, and more varied, nonstandard typographic practices, contrary to previous gender-related findings in the sociolinguistics and computer-mediated communication literatures. A theoretically grounded explanation for these findings is developed in terms of the localized norms of a heterosexual market—and an implicit dating market—in Italian iTV SMS.

    doi:10.1177/0741088308327911

April 2008

  1. A Spoken Genre Gets Written: Online Football Commentaries in English, French, and Spanish
    Abstract

    Many recent studies on computer-mediated communication (CMC) have addressed the question of orality and literacy. This article examines a relatively recent subgenre of CMC, that of written online sports commentary, that provides us with written CMC that is clearly based on firmly established oral genres, those of radio and television sports commentary. The examples analyzed are from two English, two French, and two Spanish online football (soccer) commentaries. The purpose of the study is to examine oral traits and genre mixing in online football commentaries in the three languages and carryover from the spoken genres of radio and television commentaries to this developing genre, following Ferguson. Special attention is paid to Web page design. The study reveals that form and content of online football commentaries are strongly affected by the style of the online newspaper.

    doi:10.1177/0741088307313174

July 2007

  1. Affordances and Text-Making Practices in Online Instant Messaging
    Abstract

    This study examines the factors influencing language and script choice in instant messaging (IM), a form of real-time computer-mediated communication, in a multilingual setting. Grounded in the New Literacy Studies, the study understands IM as a social practice involving texts, encompassing a range of literacy practices, within which a subset called “text-making practices” is highlighted in this article. Drawing on results from an analysis of chat texts, interviews, and logbooks collected from 19 young people, the author suggests that the text-making practices related to language and writing system choice are guided by the perceived affordances of the IM technology and the available linguistic resources. Seven ecological factors influencing these perceptions have been identified: perceived expressiveness of the language, perceived functions of IM , user familiarity with the language, user identification with the language, technical constraints of inputting methods, speed , and perceived practicality of the writing system. The author argues that these factors often co-occur in real use.

    doi:10.1177/0741088307303215

April 2006

  1. Is Working Memory Involved in the Transcribing and Editing of Texts?
    Abstract

    Generally, researchers agree that that verbal working memory plays an important role in cognitive processes involved in writing. However, there is disagreement about which cognitive processes make use of working memory. Kellogg has proposed that verbal working memory is involved in translating but not in editing or producing (i.e., typing) text. In this study, the authors used articulatory suppression, a technique that reduces working memory to explore this question. Twenty participants transcribed six texts from one computer window to another, three of the texts with articulatory suppression and three without. When participants were in the articulatory suppression condition, they transcribed significantly more slowly and made significantly more errors than they did in the control condition. Implications for Kellogg’s proposal are discussed.

    doi:10.1177/0741088306286283

January 2001

  1. Comparing E-Mail and Synchronous Conferencing in Online Peer Response
    Abstract

    This article details study results comparing e-mail and synchronous conferencing as vehicles for online peer response. The study draws on Clark and Brennan's theory of communicative “grounding,” which predicts that participants use different techniques for achieving mutual knowledge depending on the type of media being used. Content analysis of transcripts from both types of response sessions showed that when using e-mail, students made significantly greater reference to documents, their contents, and rhetorical contexts than when using synchronous conferencing. Students made greater reference to both writing and response tasks using synchronous chats than when using e-mail. Students' individual media preferences showed no significant differences in terms of message formulation, reception, and usefulness of comments in aiding revision. However, in a forced comparison scale, students rated e-mail more serious and helpful than chats, which were then rated more playful than e-mail. Implications of the study's results and areas for future research are also discussed.

    doi:10.1177/0741088301018001002

October 2000

  1. Gender, Ethnicity, and Classroom Discourse: Communication Patterns of Hispanic and White Students in Networked Classrooms
    Abstract

    Ethnic and gender differences in classroom conversational styles are explored by comparing student involvement in face-to-face and computer-mediated discussions. The quantity of participation in these two environments is triangulated with student perceptions of the conversations in three undergraduate composition classrooms. White males participated more frequently than other groups in the face-to-face setting, and White women appeared to benefit more than other groups from conversations held in the computer-mediated setting. However, these gender-differentiated participation patterns did not apply to the discourse patterns of Hispanic males and females. Unlike their White female peers, the Hispanic women in this study participated frequently in the face-to-face conversations, spoke more than Hispanic males, and generally disliked the computer-mediated conversations.

    doi:10.1177/0741088300017004003

July 2000

  1. Rhetorical Invention in Design: Constructing a System and Spec
    Abstract

    Though scholars have begun to explore how texts mediate design, little is known about rhetorical invention in design. To investigate how heuristics used for rhetorical invention and design might be related, the author analyzed how one disciplinary design heuristic, the information system cliché, influenced the production of both a computer system and a specification text for the system. The cliché was used to generate design proposals, which designers evaluated using at least three criteria: projected context of use, correspondence between the proposals and their textual inscriptions, and system coherence. Results indicate that disciplinary heuristics and rhetorical topics overlap in design; however, the rhetorical character of disciplinary heuristics is obscured in textual representations of the design. Both types of heuristic serve as interpretive instruments and are used dialogically to develop the parts of a design or text within the context of the whole.

    doi:10.1177/0741088300017003002

January 1998

  1. Disciplining Discourse: Discourse Practice in the Affiliated Professions of Software Engineering Design
    Abstract

    The authors report an investigation of the discourse practices of the “affiliated professions” of software engineering design. Lists of design issues generated by students in computer science and technical communication were compared to lists produced by experts affiliated with software engineering and by students entering an unaffiliated profession. The results suggest that (a) the affiliated experts addressed a more balanced set of issues, (b) the students in computer science looked more like the affiliated experts in their attention to technical issues and more like the unaffiliated students in their attention to human issues, and (c) the students in technical communication looked more like the affiliated experts in their attention to the human issues and more like the unaffiliated students in their attention to the technical issues. The results are discussed in terms of a landscape of highly clustered, fractured, and stratified affiliated professions over which students travel during their educational and professional careers.

    doi:10.1177/0741088398015001001

July 1995

  1. Researching Electronic Networks
    Abstract

    Composition studies, as a field, has always depended on theoretical constructs and empirical methods from other disciplines. This article looks at interdisciplinary work in the area of composition and computer-mediated communication (CMC). The work on writing and electronic networks has drawn from early experimental studies of CMC in social psychology, the premises of which are at odds with current thinking in both composition studies and social psychology. In recent years, social psychological research on CMC has witnessed changes similar to those in composition: a rethinking of positivistic frameworks and a move to emphasize social constructs. This article reviews the work of four groups conducting social psychological research on CMC. It traces the movement away from theoretical frameworks based in positivism toward those grounded in social constructionism. It concludes by advocating a dialogic relationship between research in computers and composition studies and social psychology.

    doi:10.1177/0741088395012003005

January 1994

  1. Technological Indeterminacy: The Role of Classroom Writing Practices and Pedagogy in Shaping Student Use of the Computer
    Abstract

    This study proceeds from the assumption that computers do not function as independent variables in classrooms, but rather as part of a complex network of social and pedagogical interactions. It examines the integration of computers into the writing practices of a remedial English class in an urban high school. Computers and word processors were introduced midway into the school year. The class was observed and recorded daily throughout the academic year, and all written work was collected. Six students were selected for in-depth focus as they carried out writing tasks. Analysis focuses on how classroom writing practices were structured and carried out and how students participated in writing tasks before and after the computers arrived. Although many changes accompanied the use of computers, the study concludes that the teacher's structuring of writing instruction had the greatest impact on both student writing and the ways computers entered into that writing.

    doi:10.1177/0741088394011001005

July 1992

  1. Exorcising Demonolatry: Spelling Patterns and Pedagogies in College Writing
    Abstract

    Since the rise of college-level spelling instruction, pedagogies have been few, based primarily on “demon lists” of spelling words and injunctions to students about developing “informed doubt.” This study examines spelling instruction historically, then describes a large-scale analysis done in 1986 of the spelling errors found in 3,000 nationally gathered and stratified student essays. The result of this research is a new and somewhat unusual “demon list” indicating that the most commonly misspelled words are homophones, spellings based on pronunciation, and visual errors. The study then examines the changes wrought in student spelling by the advent of word processing with and without associated spell-checking, examining 100 word-processed essays with and 100 without spell-checking. This research indicates that word processing greatly increases the number of spelling errors unless spell-checking is used. The study concludes by exploring the question of what the future may hold for spelling pedagogies.

    doi:10.1177/0741088392009003004

October 1991

  1. Electronic Mail as a Vehicle for Peer Response: Conversations of High- and Low-Apprehensive Writers
    Abstract

    This Qualitative study sought to determine whether four high- and four low-apprehensive first-year college writers responded differently as peer evaluators of writing in a face-to-face group versus a group that communicated via an electronic-mail network. An analysis of recorded group “conversations” revealed that high apprehensives exhibited different strategies than low apprehensives for informing group members about writing during both face-to-face and e-mail sessions. Furthermore, high apprehensives during e-mail sessions participated more and offered more directions for revision than during face-to-face meetings. When revising subsequent to group meetings, high apprehensives reported relying more on group comments received during e-mail sessions than group comments received during face-to-face sessions.

    doi:10.1177/0741088391008004004

April 1991

  1. Testing Claims for On-Line Conferences
    Abstract

    On-line computer conferences have been of increasing interest to teachers of composition who hope to provide alternative forums for student-centered, collaborative writing that involve all members of their classes in active learning. Some expect them to provide sites for discourse that are more egalitarian and less constrained by power differentials based on gender and status than are face-to-face discussions. These expectations, however, are largely unsupported by systematic research. The article describes an exploratory study of gender and power relationships on Megabyte University, one particular on-line conference. While the results of the study are not definitive, they do suggest that gender and power are present to some extent even in on-line conferences. During the two 20-day periods studied, men and high-profile members of the community dominated conference communication. Neither this conference domination nor the communication styles of participants were affected by giving participants the option of using pseudonyms.

    doi:10.1177/0741088391008002002

January 1991

  1. Patterns of Social Interaction and Learning to Write: Some Effects of Network Technologies
    Abstract

    This study examined the effects of computer network technologies on teacher-student and student-student interactions in a writing course emphasizing multiple drafts and collaboration. Two sections used traditional modes of communication (face-to-face, paper, and phone); two other sections, in addition to using traditional modes, used electronic modes (electronic mail, bulletin boards, and so on). Patterns of social interaction were measured at two times: 6 weeks into the semester and at the end of the semester. Results indicate that teachers in the networked sections interacted more with their students than did teachers in the regular sections. In addition, it was found that teachers communicated more electronically with less able students than with more able students and that less able students communicated more electronically with other students.

    doi:10.1177/0741088391008001005
  2. The Composing Process for Computer Conversation
    Abstract

    Computer conversation provides a writing context in which both process and product are mediated via the computer terminal and the product is semipermanent. This 8-month study of the use of computer conversation by an IBM project manager and his colleagues identifies the cognitive and contextual strategies used to accommodate this particular task environment. When planning, writers chose among the available communication media, changed goals in a shifting rhetorical context, and organized parallel processes. When translating, they remembered the text constructed thus far and the knowledge shared with the reader and chose surface structures ad hoc to fit the technology. When reviewing, they revised with the goal of comprehensibility and evaluated writing-in-production against incoming information. This particular writing process illustrates the cognitive consequences of context for writing.

    doi:10.1177/0741088391008001003
  3. Computer Talk: Long-Distance Conversations by Computer
    Abstract

    In the light of previous studies of features of spoken and written language, this study examined the opening months of an informal computer conversation among novice computer users who had not previously known each other. To establish the sequence of conversational utterances in the absence of physical and temporal proximity, participants used personal names and lexical referents. Linguistic features often found in oral conversation—indicators of personal involvement, disfluencies, and representations of paralinguistic elements—occurred frequently in this corpus. The graphic representation of normally oral language features may account in part for the participants' sense of intimacy and community with one another.

    doi:10.1177/0741088391008001004
  4. Interactive Written Discourse as an Emergent Register
    Abstract

    Text transmitted electronically through computer-mediated communication networks is an increasingly available yet little documented form of written communication. This article examines the syntactic and stylistic features of an emergent phenomenon called Interactive Written Discourse (IWD) and finds that the concept of “register,” a language variety according to use, helps account for the syntactic reductions and omissions that characterize this historical juxtaposition of text format with real-time and interactive pressures. Similarities with another written register showing surface brevity, the note taking register, are explored. The study is an empirical examination of written communication from a single discourse community, on a single topic, with a single recipient, involving 23 experienced computer users making travel plans with the same travel advisor by exchanging messages through linked computers. The study shows rates of omissions of subject pronouns, copulas, and articles and suggests that IWD is a hybrid, showing features of both spoken and written language. In tracing variable use of conventions such as sentence initial lower case and parentheses, the study shows that norms are gradually emerging. This form of written communication demands study because, as capabilities expand, norms associated with this medium of communication may come to influence or even replace those of more traditional writing styles.

    doi:10.1177/0741088391008001002

October 1990

  1. Composing in Technological Contexts: A Study of Note-Making
    Abstract

    This article contrasts writing-as-transcribing and writing-as-composing, arguing that true composing requires conceptual reformulation and speculating that contradictions in studies of composing with computers may be partly explained as a confusion between transcribing and composing. The article also reviews what we know of predraft planning and writing, or note-making, and claims that note-making is at once a monitoring process and a planning strategy and as such may be particularly valuable for composing. Following this, a descriptive study examines the note-making activities of a group of experienced writers and contrasted the same writers' note-making in pen and paper and word processing conditions. A four-part classification scheme accounted for virtually all notes that writers generated; the four kinds of note were content, structure, emphasis, and procedural notes. Early writing sessions and note-making patterns of individual writers are examined in detail, revealing important differences in note-making between writers. Further, individual writers also had distinctly different note-making patterns when writing in different technological contexts—with pen and paper and with word processing. This research shows note-making, and accompanying predraft planning, to be a critical juncture in the composing process and supports the notion that writers' composing, or at least their early composing, may be markedly different when working with traditional and with computer writing tools.

    doi:10.1177/0741088390007004004

July 1990

  1. Reliability and Validity of Measures of Attitudes toward Writing and toward Writing with the Computer
    Abstract

    The reliability of secondary students' scores from a previously published measure of attitudes toward writing, Daly and Miller's Writing Apprehension Scale (WAS), and a newly developed Attitudes Toward Writing with the Computer Scale (ATWCS) were appraised and validity evidence gathered in two separate studies. Data came from 354 7th through 10th graders in seven school districts and from 658 10th graders in one school district. Alpha coefficients were .94 and above for the WAS and .86 and above for the ATWCS. Construct validity indicators were (a) low correlations between WAS and ATWCS scores and substantiating interview data; (b) higher correlations between WAS and holistic writing scores than between ATWCS and holistic writing scores; (c) greater sensitivity of the ATWCS to the effects of participation in a computer writing lab; and (d) independent factorial structures for the two scales. A three-factor solution was obtained for the WAS, contrary to Daly and Miller's unifactor solution.

    doi:10.1177/0741088390007003004
  2. Teaching College Composition with Computers: A Timed Observation Study
    Abstract

    To understand the ways that teachers adapt writing instruction to a microcomputer classroom, the researchers observed and recorded activities minute-by-minute in four classes for a full semester of introductory composition. Two experienced teachers each taught two classes: one traditional class and one class that met for half of its time in a microcomputer classroom. This report contrasts their classes, calling attention to (a) the time pressures created by teaching with computers, (b) issues in training students to be proficient at word processing and revising, (c) ways a microcomputer classroom can foster workshop approaches to teaching writing, (d) the need for carefully structured classroom activities, and (e) the importance of teachers sharing with students common values for learning with computers in a group setting.

    doi:10.1177/0741088390007003003

January 1989

  1. Teaching College Composition with Computers: A Program Evaluation Study
    Abstract

    This program evaluation was undertaken to assess the broad, measurable effects of using computers to teach introductory college composition. In total, 24 classes were studied—12 control classes and 12 experimental—with the experimental computer classes meeting in the lab for half of their instructional time. Data on the success of the program were collected from a range of sources: pre- and posttests of student writing under both impromptu and take-home conditions; pre- and posttests of writing anxiety; records on attendance, tardiness, withdrawals, and homework and essay assignment completion; end-of-term course evaluation by both teachers and students; and self-report data collected from teacher meetings and teacher logs. Results favored the use of computers, with computer students revising and improving their posttest essays (especially discourse-level features) at levels significantly better than those of regular students. Those students in experimental sections who chose to compose on computers at the end of the term outperformed the group as a whole and performed significantly better than those experimental students who chose to compose with pen and paper. Attitudinal data from both students and teachers also favored the use of computers.

    doi:10.1177/0741088389006001007

April 1987

  1. Editing Strategies and Error Correction in Basic Writing
    Abstract

    Two studies investigated the editing strategies used by college basic writing (BW) students as they went about correcting sentence-level errors in controlled editing tasks. One study involved simple word processing, and a second involved an interactive editor that supplemented the word-processing program, giving students feedback on their correction attempts and helping them focus on the errors. In both studies BW students showed two clearly different editing strategies, a consulting strategy in which grammatical rules were consulted and an intuiting strategy in which the sound of the text was assessed for “goodness” in a rather naturalistic way. Students consistently used their intuiting strategies more effectively; however, errors requiring consulting strategies showed a larger improvement after intervention by the interactive editor. Cognitive implications of the editing strategies are discussed in terms of the requisite knowledge involved in successful application of each strategy.

    doi:10.1177/0741088387004002002

April 1986

  1. Writing in an Emerging Organization: An Ethnographic Study
    Abstract

    This study explored the collaborative writing processes of a group of computer software company executives. In particular, the study focused on the year-long process that led to the writing of a vital company document. Research methods used included participant/observations, open-ended interviews, and Discourse-Based Interviews. A detailed analysis of the executive collaborative process posits a model that describes the reciprocal relationship between writing and the organizational context. The study shows the following: (1) how the organizational context influences (a) writers' conceptions of their rhetorical situations, and (b) their collaborative writing behavior; and (2) how the rhetorical activities influence the structure of the organization.

    doi:10.1177/0741088386003002002

April 1984

  1. Survey of Academic Writing Tasks
    Abstract

    Questionaire responses from faculty members in 190 academic departments at 34 universities were analyzed to determine the writing tasks faced by beginning undergraduate and graduate students. In addition to undergraduate English departments, six fields were surveyed: electrical engineering, civil engineering, computer science, chemistry, psychology, and master of business administration programs. Results indicated considerable variability across fields in the kinds of writing required and in preferred assessment topics.

    doi:10.1177/0741088384001002004