Written Communication
17 articlesMarch 2026
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Abstract
This article uses a novel theoretical frame—materio-cognitivism—to explore how digital writing processes change with time and experience. Researchers observed 10 second langauge writers as they completed two research writing tasks—one at the start of their first year of university and one near the end of university. Interviews and screen recording were used to track writing activity. Five key writing strategies were identified. Among the most improved writers, researchers identified a set of shared changes in how writing strategies were deployed. In particular, the most improved writers showed increased ability to sequence subtasks, to arrange digital interfaces, and to combine internal cognitive functions with the affordances of digital tools. These findings suggest what the development of writing processes might look like in digital environments, potentially informing both writing pedagogy and assessment.
February 2026
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Abstract
We conducted a post hoc analysis of 771 students’ argumentative writing plans and essays in the Criterion ® database, a digital writing tool, to explore the relations among plan features, essay quality, and writing traits. Students in the study were in Grades 5 to 10 from 68 schools. We found that older students produced writing plans that received higher scores and demonstrated greater genre-specific knowledge than younger students, but regardless of their grade, most students did not consider alternative perspectives or rebut counterarguments in their writing plans. We also found that students’ choice of plan templates was associated with the scores of their plans. Further, factor analysis showed that six of the seven plan feature scores hung together in a single factor (Factor 1) and correlated with multiple trait scores (Factor 2), accounting for most of the shared variance connecting plan scores with writing traits. The “both sides” plan feature loaded on a different factor by its own, suggesting that considering different perspectives is a challenging skill that students may need extra support to develop.
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Abstract
For many transnational students in North America, digital literacies entail precarious participation—the adaptive engagement in digital literacy practices under conditions of systemic vulnerability and instability. This multiple case study examines how Chinese international students at a Canadian university perceive and navigate the precarity of their digital literacy practices across national and cultural boundaries. Findings reveal that the four participants exhibit tacit sensitivity to transnational digital precarity, employ strategic adaptation, and engage in measured resistance that cautiously transgresses digital norms. These insights contribute to broader discussions on digital literacies, transnational literacies, and digital precarity, extending and complicating existing frameworks in writing studies, literacy studies, and media studies.
July 2025
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Women Scientists’ Digitally Mediated Activity, Genres and Digital Tools: A Cross-sectional Survey Across the Disciplines ↗
Abstract
Digital technologies have dramatically changed the way scientists produce, circulate, and disseminate scientific knowledge. Here we investigate women scientists’ writing activity and digitally mediated discursive practices in their professions. Using survey techniques, we identify patterns of professional and public science communication online across the disciplines. We also explore the potentially interrelated genres—“genre systems”—that routinely enact typified rhetorical actions in their professional contexts. The findings show that their socioliterate activity fully reflects the importance that their professional contexts attach to certain “privileged” genres of professional communication (e.g., journal articles), despite the fact that the respondents value highly genres of socially responsible research (e.g., blogs, infographics). Statistical analyses further confirm that “disciplinary culture” is a determining factor in the extent to which respondents engage with collaborative genres and participatory science genres. We report significant differences in the use of digital mediation tools to communicate science online to both expert and lay audiences. Finally, we discuss several implications for writing pedagogy and the development of digital skills to support scientists, especially women, who want or need to promote and disseminate their research widely.
July 2024
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“I Don’t Feel Like It Is ‘Mine’ at All”: Assessing Wikipedia Editors’ Sense of Individual and Community Ownership ↗
Abstract
Given Wikipedia’s breadth of coverage, social impact, and longevity as an impactful open knowledge resource, the encyclopedia has been the subject of considerable interdisciplinary research. Building on scholarship related to collaboration, authorship, ownership, and editing in Wikipedia, this study sought to better understand Wikipedians as writers, paying specific attention to their sense of ownership. While previous research has shown that editors engage in individualist editing practices at times, often ignoring community-mediated policy regarding ownership, findings from a mixed-method survey of 117 editors demonstrate the existence of both “individual” and “community” notions of ownership that often reinforce, or mutually inform, each other. This study adds clarity to these issues by demonstrating how feelings of individual ownership, voice, and pride in writing often occur in collaborative circumstances. This research ultimately extends our understanding of collaborative writing in what is one of the most well-known collaborative websites. Despite contemporary theoretical strides advocating for relinquishing ownership concepts in favor of distributed or ecological frameworks, the concept of ownership remains prevalent within digital writing communities, exemplified by Wikipedia.
October 2022
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Abstract
The present article examines collaborative writing in organizational consulting and training, where writing takes place as part of a group discussion assignment and is carried out by using digital writing technologies. In the training, the groups use digital tablets as their writing device in order to document their answers in the shared digital platform. Using multimodal conversation analysis as a method, the article illustrates the way writing is interactionally accomplished in this setting where digital writing intertwines with face-to-face interaction as the groups jointly formulate a documentable written entry for specific institutional purposes. The results show how writing is managed in situated ways and organized by three specific aspects: access, publicity, and broader organizational practice. The article advances prior understanding of the embodied nature of writing and writing with technologies by demonstrating how the body and the material and social nature of writing technologies intertwine within situated social interaction.
April 2022
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Abstract
This article contributes to an emerging body of scholarship on multimodal composition in the poetry classroom through a study of Finnish lower secondary students’ digital videomaking in response to poetry. The study explores students’ use of semiotic resources in their interpretive work in transmediating a poem into a digital video, with a particular interest in their use of sound elements. Based on social semiotic theory of multimodality, the analysis shows how the students in a variety of ways used sound elements, together with other semiotic resources, to explore their interpretation of the poetic text. Sound elements in particular became a key resource in the interpretive work, giving the students the opportunity to elaborate on topical issues of interest and importance to them while reinforcing their social agency. The study demonstrates the relevance of sound elements in students’ digital composing and explorations of poetry. Furthermore, it reveals how the students showed a capacity as well as a willingness to act, to have influence, and to make substantiated claims for recognition regarding critical issues related to sexuality and society.
July 2020
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Exploring Revisions in Academic Text: Closing the Gap Between Process and Product Approaches in Digital Writing ↗
Abstract
To date, research into dynamic descriptions of text has focused mainly on the spoken mode; and while writing process research has examined language structures, it has largely ignored the functionality (meaning) inherent in them. Therefore, drawing on systemic functional linguistics (SFL) and keystroke logging software, this article takes a further step toward an interdisciplinary dialogue by outlining a new schematic for coding and analyzing revisions. More specifically, we show how revision activity can be tracked within functional components, across functional components, and across clauses in terms of forward and backward movements. By exploring three digitally constructed texts, which were produced and observed unobtrusively in a natural setting, we have attempted to illustrate how one writer’s revising process can be operationalized in terms of (a) chronological movement (sequence) and (b) spatial movement (location). Findings showed how activity was relatively consistent across datasets with regard to session management, revision frequency, and distribution of revision types. Moreover, results also showed how most revision activity occurred at, or ahead of, the point of inscription, particularly with regard to revising the end of clauses. However, findings also indicated that revising the start of clauses was equally important when considering the size of functional components.
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Abstract
This article examines the impact of the sociodemographic profile (including age, gender, and educational track) of Flemish adolescents (aged 13–20) on lexical aspects of their informal online discourse. The focus on lexical and more “traditional,” print-based aspects of literacy is meant to complement previous research on sociolinguistic variation with respect to the use of prototypical features of social media writing. Drawing on a corpus of 434,537 social media posts written by 1,384 teenagers, a variety of lexical features and related parameters is examined, including lexical richness, top favorite words, and word length. The analyses reveal a strong common ground among the adolescents with respect to some features but divergent writing practices by different groups of teenagers with regard to other parameters. Furthermore, this study analyzes both standardized versions of social media messages and the original utterances (including nonstandard markers of online writing). Strikingly, different results emerge with respect to adolescents’ exploitation of more traditional versus digital literacy skills in relation to their sociodemographic profile, especially with respect to sentiment expression (verbal versus typographic/pictorial). The study suggests that the inclusion of nonverbal communicative strategies, for instance in language teaching, might be a pedagogical asset, since these strategies are eagerly adopted by teenagers who show proof of less developed traditional writing skills.
April 2020
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Inventing Others in Digital Written Communication: Intercultural Encounters on the U.S.-Mexico Border ↗
Abstract
At a multinational company, daily written communication between staff, supervisors, customers, and suppliers is frequently conducted using digital tools (e.g., emails, smartphones, and texting applications) often across multiple nationally, linguistically, and conceptually defined borders. Determining digital tools’ impact on intercultural encounters in professional environments like these is difficult but important given the sheer volume of digital contact in technical and professional environments and the ongoing global struggle to broker peace and productivity amid communities’ many perceived differences. Using examples drawn from a case study of binational manufacturing sister companies, I build on recent work in professional, networked written communication to analyze two WhatsApp exchanges, one between a central study participant and his customer, another between the participant and an employee. This study shows how asynchronous digital communication tools created complex “silences” in writing between participants. In these silences (e.g., a lack of or delayed response to a text) individuals try to explain others’ actions for themselves. Drawing on a combination of third-generation activity theory and Latourian actor-network theory, I show that while explaining others’ actions in writing with whatever cultural shorthand is available may remain a common part of everyday life and research, it can be a poor guide for explaining others’ actions, especially in digital writing. My study shows how research of, and instruction in, digital tool use in intercultural writing contexts requires attention to the material conditions and objectives potentially shaping one’s own as well as others’ composition choices.
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Abstract
Communication using popular digital media involves understanding multimodal systems of appraisal for expressing attitude, which traditionally deals with emotions, ethics, and aesthetics in language. The formulation and teaching of multimodal grammars for attitudinal meanings in popular texts and culture is currently underresearched. This article reports findings from multisite qualitative research that developed students’ ability to use semiotic resources for communicating attitude multimodally. The research participants were 68 students (ages 9–11 years) from two elementary schools. Students learned how to use attitudinal language—affect, judgment, and appreciation—and applied this knowledge to multimodal design. The findings advance a leading system of appraisal for discourse by adapting the system to the multimodal communication of attitude in digital comic making in schooling. The research is significant because it demonstrates the potentials for augmenting students’ linguistic and visual semiotic resources to convey multimodal attitudinal meanings in contemporary communication.
January 2019
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Compressing, Expanding, and Attending to Scientific Meaning: Writing the Semiotic Hybrid of Science for Professional and Citizen Scientists ↗
Abstract
Drawing on a text-based ethnography of digital writing in a biology laboratory, this article examines the text trajectory of a scientific manuscript and a scientific team’s related writing for public audiences, including for citizen scientists. Using data drawn from texts, observations, interviews, and related artifacts, the author examines how scientists conceptualize and adapt their multimodal writing for specialized scientific audiences as well as lay audiences interested in the work of scientific inquiry. Three concepts— meaning compression, meaning expansion, and meaning attention—were used to analyze the multimodal strategies that scientists employ when composing for different audiences. Findings suggest that while scientists often restrict their writing practices to meaning compression to maintain the values and conventions of scientific genres, they also sometimes deploy a wider range of multimodal strategies when writing for nonspecialist audiences. These findings underscore the complex rhetorical environments scientists navigate and the need to support emerging scientific writers’ development as versatile writers able to adapt varied multimodal strategies to diverse rhetorical and epistemic goals.
July 2018
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Abstract
This study examines the experiences and perceptions of writers who composed text using “distraction-free” writing tools that stand as alternatives to standard word processing programs. The purpose of this research was to develop a clearer understanding of how digital writing tools may shape the activities and practices of writers, as well as what writing with unfamiliar tools and technologies might reveal about writing processes. Analysis of study participants’ reflective narratives of their composing experience suggests the extent to which writing tools and technologies influence routine practices, assist writers as they try to direct their attention (and avoid distraction), motivate writing, and impact writers’ “text sense” as they compose. Moreover, findings indicate how different tools and technologies may be viewed as more or less useful for different writing tasks. This article ends with a call for writing researchers, writing teachers, and software developers to attend more critically to the ways writing technologies shape the practices of writers.
October 2017
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Endangered Literacies? Affordances of Paper-Based Literacy in Medical Practice and Its Persistence in the Transition to Digital Technology ↗
Abstract
Under the rapid advances of digital technology, traditional paper-based forms of reading and writing are steadily giving way to digital-based literacies, in theory as well as in application. Drawing on a study of literacy in a medical workplace context, this article examines critically the shift toward computer-mediated textual practices. While a considerable body of research has investigated benefits and issues associated with digital literacy tools in medicine, we consider the affordances of paper-based practices. Our analysis of verbal interaction and textual artifacts drawn from a qualitative study of oncology visits indicates that the uses of pen and paper are advantageous for both doctor and patient. Specifically, they allow doctors to process and package information in ways that are favorable to their personal modus operandi, and they enable patients to participate in the medical visit and take an active role in managing their medical treatment. Understanding the affordances of paper-based literacy provides insights for refining digital tools as well as for motivating the design of possible hybrid forms and digital-analog intersections that can best support medical practices.
October 2014
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Abstract
Theorists of multiliteracies, social semiotics, and the New Literacy Studies have drawn attention to the potential changing nature of writing and literacy in the context of networked communications. This article reports findings from a design-based research project in Year 4 classrooms (students aged 8.5-10 years) in a low socioeconomic status school. A new writing program taught students how to design multimodal and digital texts across a range of genres and text types, such as web pages, online comics, video documentaries, and blogs. The authors use Bernstein’s theory of the pedagogic device to theorize the pedagogic struggles and resolutions in remaking English through the specialization of time, space, and text. The changes created an ideological struggle as new writing practices were adapted from broader societal fields to meet the instructional and regulative discourses of a conventional writing curriculum.
October 2010
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Abstract
This article reports on a digital ethnography that examines writing, authorship, and self-publication in an online niche market. Drawing on interview and web data collected over 3 years, it focuses on the writing practices that have supported the production, distribution, and sanction of 13 ebooks self-published by online poker players. The article advances an understanding of authorship as sustained interaction among writers and readers as the work of publishing becomes absorbed into online networks as literate activity. In lieu of the capital investment of publishers that produces the materiality of the book, participants in these spaces have manufactured valued texts through collective literacy practices, coming to a loose consensus on what constitutes a book, and working together to enable proprietorship over texts, even amid environments of mass collaboration.
April 2008
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Abstract
Frequently writing is now no longer the central mode of representation in learning materials—textbooks, Web-based resources, teacher-produced materials. Still (as well as moving) images are increasingly prominent as carriers of meaning. Uses and forms of writing have undergone profound changes over the last decades, which calls for a social, pedagogical, and semiotic explanation. Two trends mark that history. The digital media, rather than the (text) book, are more and more the site of appearance and distribution of learning resources, and writing is being displaced by image as the central mode for representation. This poses sharp questions about present and future roles and forms of writing. For text, design and principles of composition move into the foreground. Here we sketch a social semiotic account that aims to elucidate such principles and permits consideration of their epistemological as well as social/pedagogic significance. Linking representation with social factors, we put forward terms to explore two issues: the principles underlying the design of multimodal ensembles and the potential epistemological and pedagogic effects of multimodal designs. Our investigation is set within a research project with a corpus of learning resources for secondary school in Science, Mathematics, and English from the 1930s, the 1980s, and from the first decade of the 21st century, as well as digitally represented and online learning resources from the year 2000 onward.