Ilana M. Blumberg is professor of English literature at Bar Ilan University in Israel and author, most recently, of the memoir Open Your Hand: Teaching as a Jew, Teaching as an American (2018). She has won teaching awards from University of Pennsylvania and Michigan State University and is currently a recipient of an Israel Science Foundation grant entitled Postsecular George Eliot.Rosalind Buckton-Tucker studied at King's College, London, and the University of Leicester, UK, and holds a PhD in American literature. Her main research interests are twentieth-century British and American literature, travel literature, and the pedagogy of literature and creative writing, and she has published a variety of articles and book chapters in these fields as well as presenting numerous papers at international conferences. She has taught in universities in Kuwait, Oman, Cyprus, the United Arab Emirates, and Iran, and has also worked as a freelance journalist and editor in the UAE and Oman. She enjoys writing fiction, memoirs, and travel articles.Elizabeth Effinger is associate professor of English at the University of New Brunswick, where she teaches British Romanticism with special interests in William Blake, the intersections of Romantic science and literature, the Anthropocene, and human-animal studies. She coedited (with Chris Bundock) William Blake's Gothic Imagination: Bodies of Horror (2018). She was principal investigator of Erasing Frankenstein, a SSHRC (Social Sciences and Humanities Research Council)-funded public humanities outreach activity that transformed Shelley's 1818 novel into a book-length erasure poem in collaboration with incarcerated and nonincarcerated citizens. For more on the project, visit erasingfrankenstein.org.Moira Fitzgibbons is professor of English at Marist College. Her most recent work includes an edition of “The Merchant's Tale” in The Medieval Disability Sourcebook (2020).Michael Keenan Gutierrez is teaching associate professor in the Department of English and Comparative Literature at the University of North Carolina at Chapel Hill. He is the author of The Trench Angel (2015) and his work appears in the Guardian, the Delmarva Review, the Collagist, Scarab, the Pisgah Review, Untoward, the Boiler, Crossborder, and Public Books.Angela Laflen teaches digital rhetoric and professional writing at California State University, Sacramento. Her work has appeared in Computers and Composition and Assessing Writing, among other venues.Laci Mattison is assistant professor at Florida Gulf Coast University in the Department of Language and Literature, where she teaches courses on twentieth-century, Victorian, and contemporary literature. She is one of the general editors for Bloomsbury's Understanding Philosophy, Understanding Modernism series. For this series, she has coedited volumes on Henri Bergson and Gilles Deleuze. Alongside Derek Ryan, she has also coedited a special issue of Deleuze Studies titled Deleuze, Virginia Woolf, and Modernism (2013) and has published articles and book chapters on Virginia Woolf, Elizabeth Bowen, H. D., Mulk Raj Anand, and Vladimir Nabokov.Kelly Neil is professor of English at Spartanburg Methodist College, a small liberal arts institution located in the upstate of South Carolina. She received her PhD in English literature from the University of California, Davis, where she studied early modern literature and gender. She has published in such journals as Journal of Early Modern Cultural Studies and This Rough Magic. She is currently coediting a collection of essays on teaching Shakespeare to nonmajors.Sarah Ann Singer is assistant professor in the Department of English at University of Central Florida. Her work appears in College English, Technical Communication Quarterly, Journal of Medical Humanities, and Peitho.Rachel Tait-Ripperdan is associate librarian at Florida Gulf Coast University. She received her master's degree in library science from Florida State University and her master's degree in history from Florida Gulf Coast University. She serves as library liaison to the Departments of Language and Literature, History, Communication, Philosophy, and Religion. Her research interests include information literacy instruction, collection development, and graphic novels and manga in the academic classroom.Theresa Tinkle (she/her/hers) is a medievalist by training, a teacher committed to supporting students’ development and ambitions, and a disability studies scholar. Her most recent book is Gender and Power in Medieval Exegesis (2010). She has published widely on medieval English and Latin literature, gender, religion, and manuscript culture. She is currently director of the Gayle Morris Sweetland Center for Writing at the University of Michigan, Ann Arbor, and is engaged in antiracist work, writing to learn, writing in the disciplines, and writing program assessment.

This article engages with recent discussions in the field of technical communication that call for climate change research that moves beyond the believer/denier dichotomy. For this study, our research team coded 900 tweets about climate change and global warming for different emotions in order to understand how Twitter users rely on affect rhetorically. Our findings use quantitative content analysis to challenge current assumptions about writing and affect on social media, and our results indicate a number of arenas for future research on affect, global warming, and rhetoric.

This article presents a reexamination of intercultural components in prominent, recent technical professional communication textbooks. This examination reveals the need for the technical professional communication field to establish a dynamic definition of culture as well as presents a possible definition, presents areas where textbooks have addressed previous scholars’ concerns as well as areas that could still use improvement and may require instructors to add supplemental instruction, and presents considerations for instructors when incorporating intercultural component elements into their courses.

This article advocates for web scraping as an effective method to augment and enhance technical and professional communication (TPC) research practices. Web scraping is used to create consistently structured and well-sampled data sets about domains, communities, demographics, and topics of interest to TPC scholars. After providing an extended description of web scraping, the authors identify technical considerations of the method and provide practitioner narratives. They then describe an overview of project-oriented web scraping. Finally, they discuss implications for the concept as a sustainable approach to developing web scraping methods for TPC research.

Background: Computer programming faces persistent problems of inequity. In response, bootcamps and workshops have rapidly responded by offering an introduction to coding literacy intended to increase access and representation in the tech industry. Literature review: Prior research on software development focuses primarily on workplace contexts. This study considers bootcamps and workshops outside the workplace for minoritized and marginalized software developers to better understand the institutional contexts in which programming is taught and made. In so doing, it contributes to ongoing conversations on strategies for social justice in technical communication. Research questions: 1. How do bootcamps and workshops function as sites of coding education? 2. What strategies do activist programmers use in bootcamps and workshops to work towards social justice goals? Methodology: For this research, I interviewed organizers, instructors, and participants at three coding workshops and bootcamps for marginalized communities. I also conducted participant observation of the workshops, collected educational materials, and analyzed the interview transcripts using a grounded theory approach. Results and discussion: This analysis revealed how coding workshops and bootcamps operate as literacy sponsors, contributing to a transformative access for participants. More specifically, my research describes how activist programmers craft open, inclusive, and culturally aware pedagogies by attending to access, representation, community, and active learning, ultimately facilitating an affective coding literacy.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Introduction:</b> This article examines the rhetorical implications of archiving technical documents by studying the erasure of Black women's mental health narratives in Virginia's Central State Mental Hospital in the late 1800s and early 1900s. This article seeks to examine how historical mental health documents characterize (or fail to characterize) Black women and their mental health. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> We examine Black women's mental health experiences through absences in the annual reports from Central State Hospital in Virginia (formerly Central State Lunatic Asylum for Colored Insane). <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case:</b> There is a dearth of work related to the unique experiences that Black women face when dealing with mental health challenges coupled with or compounded by a legacy of misogynoir. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methods/approach:</b> We offer an inventive approach for reading rhetorical absences and provide guiding questions for employing the critical archival inquiry methodology. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results/discussion:</b> In taking on this endeavor to learn more about how Black women's mental health was represented in historical archives, we learned a great deal, not from the text on the page of the documents but from the text that was missing from those documents. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> Technical communication scholars, especially those with an interest in inclusion and justice, must adjust their methodological orientation and their approaches to historical and archival research to include an exploration of what is missing from the archives. Technical and professional communicators have a unique skill set that is ideal for reading through absences and erasures in both contemporary and historical documents.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> The linguistic framing strategies used in media reporting on illegal drugs have been extensively documented, but less attention has been directed toward visuals, particularly data visualizations. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Positioning illegal drug use as a criminal justice problem or a public health issue are types of frameworks that use specific rhetorical strategies. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. What are the rhetorical strategies used in data visualizations published during the crack and opioid drug epidemics, respectively? 2. Do these strategies advance dominant media narratives that crack addiction should be criminalized but opioid addiction should be treated like a public health issue? And if so, how is this accomplished? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methodology:</b> Drawing from the media studies approach previously employed in a study in technical and professional communication (TPC) on information design trends, I apply the concept of “scripto-visual” rhetoric to select data visualizations published by mainstream news media during both drug epidemics. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> I argue these graphics escalated the perceived threat during both drug epidemics but different scripto-visual rhetorical strategies were used. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> Attending to ethical considerations in the creation of data visualizations has long been important in TPC, while scholarship has integrated social justice as a core component of the discipline. In the last section of this article, I bring these themes together by arguing that a social justice ethic is needed in data design work. I then propose a critical heuristic constructed from Jones et al.’s positionality, privilege, and power framework that can be used analytically or as an inventional tool to tease out the ways particular scripto-visual rhetorical decisions may be promoting inequities.

This book is appropriate for technical and professional communication (TPC) teachers, scholars, and practitioners who wish to enact social justice in their work. Although our field has welcomed and cultivated the social justice turn enthusiastically for the last few decades, the editors acknowledge that “there is a dearth of praxis-based resources.” To address this need, this book offers “action-focused resources and tools,” which are intended to support members of the profession “in conducting research or pursuing both local and international projects in socially just ways.” To meet the needs of TPC scholars, practitioners, and teachers, the editors organized this book into four sections, consisting of three chapters each. Each chapter presents one social justice tool and a case to illustrate the effective use of that tool. Besides, each chapter presents tips, cautions, limitations, and future directions to inform the use of the resource. This book is extremely helpful because it inspires us to come up with more praxis-based resources, prioritize and learn from marginalized populations, and focus on embodied experiences and knowledges in our TPC practice, research, and pedagogy. Throughout the book, the authors remind us to be mindful of our own positionality, privilege, and power while doing TPC research, practice, and teaching and to empower the disempowered. This book can be an invaluable addition to courses in TPC research methods, field methods, Indigenous rhetorics, or pedagogy.

Introduction: This article offers an approach that we call critical collaboration —an array of theoretical commitments drawn from the authors’ embodiments and lived experiences. In making explicit the connections between authorial embodiment and the content of theory and practice, our practical models demonstrate new and varied approaches to public feminisms. We begin with a discussion of embodiment and then offer four sections—amplification rhetorics, apparent feminisms, a techné of marginality, and memetic rhetorical environments—with key takeaways to guide readers through our related-but-different approaches. Our goal in doing so is to underscore the importance of public feminisms to enacting social justice in technical and professional communication. This means recognizing our obligation to respond to unjust technical communication. Technical communication is not a utopia of inclusion and anti-racism—although some corners of the field are dedicated to those topics, to be sure. Rather, despite the social justice turn, some parts of the field still insist on objectivity, neutrality, and practicality as the touchstones for “good” technical communication. Our work here shows some of the ways in which we might resist the cultural blinders that allow such ideas to persist unabated. Drawing especially on research in rhetoric and embodiment studies, we build interdisciplinary bridges with critical race studies (including critical race feminisms), womanism, gender studies, technical communication, Black rhetorics, queer studies, cultural studies, and rhetorical genre studies, among other fields, to provide a set of practical approaches to public feminist exigencies that resist collapsing all feminisms into a single approach. We argue that drawing on embodiment to develop a multiplicity of feminist approaches and engaging in critical collaboration as those approaches evolve is a way forward that allows for more stakeholders to engage fruitfully in public feminist projects. Our hope is that readers can then imagine public feminisms as one avenue for doing the social justice work that is vital to the growth of technical and professional communication as a field.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. How can we address issues of diversity, equity, and inclusion (DEI) in our business and technical communication service courses? 2. How can we help prepare future engineers, technical professionals, and managers to create more inclusive and equitable workplaces?. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case:</b> The social justice literature in technical and professional communication (TPC) has focused on a variety of areas, including research methods, user experience, and expanding what can and should be identified as TPC. Emerging research has turned toward pedagogy as an interventional strategy for educating on issues of racial justice and inclusion. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> This teaching case presents the transformation of a TPC service course to specifically address issues of diversity, equity, and inclusion (DEI). In response to the racial injustice documented during the summer of 2020, I developed a sequence of assignments that asked students to research and apply DEI initiatives. The assignment was to research and write a short report on DEI approaches in the workplace, followed by a larger team-based project in which students worked with the local city council to enact possible DEI initiatives in the broader community. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methods:</b> The case was studied through the author's experience and the analysis of data obtained from surveys with class participants and other instructors who incorporated the assignments in their courses. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results/discussion:</b> Students were able to learn more about how to address bias, inclusion, and social justice in a business environment, but also demonstrated some implicit resistance to direct attention to racial injustice. The case study humanizes and brings home issues of diversity, equity, and inclusion for students who might otherwise consider them only in the abstract.

As Dr. Martin Luther King, Jr., observed, Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly. [1, para. 4]

Background : Under the Fourth Amendment to the US Constitution, law enforcement agencies are required to draft and uphold a Use of Force document to safeguard the rights of the public. This document, in its most successful form, defines use of force and offers specific core principles that outline de-escalation tactics and techniques to reinforce use of force and deadly force as a last resort. What is missing from the conversation of this policy is an analysis of the rhetorical choices within each document, and the understanding that these documents are rarely written with social justice in mind; rather, they are focused on legalese and protecting the individual departments and the police officer responsible for using force. Literature review : The Use of Force document is a genre of policy that academics have been drawn to, especially in consideration of social justice. With a rise in law enforcement violent interactions with historically marginalized groups of the public, policy analysis is necessary. Research questions : 1. What key terms, concepts, and narratives are used within each document to reinforce oppressive ideology? 2. What rhetorical moves give agency of force to officers through various terminology? 3. What does an analysis of these policy documents reveal for technical and professional communicators regarding our role in social-justice-driven work? Research methods : I performed a rhetorical analysis of each document, pinpointing words, phrases, and sections that were unique to the specific text. NVivo qualitative research software was used to create word trees, where word frequencies were analyzed to uncover each department's situational position and the implication of such. Results and discussion : The analysis revealed that of the two documents under review, one tended to humanize not only the situational officer, who is incapable of being neutral, and the person whom force is being used against. The other tended to reflect policy-driven terminology that works to dehumanize the person involved with the officer and continues to uphold oppressive rhetoric. Conclusion : Technical communicators have a responsibility to insert themselves in issues of injustice. An analysis of these policy documents reveals areas of revision, areas where the public should be involved, and is a move toward further accountability regarding police brutality against historically marginalized communities.

Background: In this article, we document how our team of translators, interpreters, technical communicators, and health justice workers is collaborating to (re)design COVID-19-related technical documentation for and with Indigenous language speakers in Gainesville, FL, USA; Oaxaca de Juarez, Mexico; and Quetzaltenango, Guatemala. Literature review: Although (mis)representations of Indigenous communities have been an ongoing issue in and beyond technical communication, the COVID-19 pandemic has brought added attention to how government institutions and other agencies fail to consider the cultural values, languages, and communication practices of Indigenous communities when writing, designing, and sharing technical information. Research questions: 1. How can technical communicators work toward social justice in health through collaborative design with Indigenous language speakers? 2. How can technical documentation about COVID-19 be (re)designed alongside members of vulnerable communities to redress oppressive representations while increasing access and usability? Methodology: Through interviews and other participatory design activities conducted with Indigenous language speakers in the US, Guatemala, and Mexico, we illustrate how Western approaches to creating technical documentation, particularly in health-related contexts such as the COVID-19 pandemic, put communities at risk by failing to localize health messaging for Indigenous audiences. We then document our work intended to collaboratively design and translate COVID-19-related technical information alongside those Indigenous language speakers to benefit Indigenous language speakers in Gainesville and other parts of North Central Florida. Results: Through this discussion, we highlight how technical communicators can collaborate with Indigenous language speakers to create, translate, and share multilingual technical documents that can contribute to social justice efforts by enhancing language access. Conclusion: Through collaborations with Indigenous language speakers, translators, and interpreters, social/health justice projects in technical communication can be combined, localized, and adapted to better serve and represent the diversity of people, languages, and cultures that continue to increase in our world.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> This case study presents graduate recruiting strategies developed and piloted in Fall 2018 and 2019. We initiated relationships with majority-minority universities, aiming to recruit underrepresented students to Utah State University's technical communication graduate programs. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research question:</b> How may technical communication graduate programs at predominantly White institutions craft customized recruiting strategies to center multiply marginalized or underrepresented (MMU) applicants? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case:</b> Scholars have long advocated recruiting strategies that develop new ways of working with institutions that enroll large numbers of minoritized students to attract those students. Recruiting strategies that build and strengthen these relationships can decenter the academy and focus on the lived experiences of potential applicants. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">How this case was studied:</b> Serving as the framework of our research methodology, the four tenets of alternative epistemology based on Black Feminist Theory directly informed specific recruiting strategies that we piloted in Fall 2018, then revised and piloted again in Fall 2019. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> Given the homogeneity of our field, it was important to develop recruiting strategies focused on marginalized groups. With this in mind, we established an annual graduate program recruiting trip to visit Historically Black Colleges and Universities (HBCUs) and majority-minority universities. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> In piloting recruiting strategies that center the perspectives and experiences of marginalized people, we identified two major priorities that should inform recruiting efforts: building relationships and enhancing inclusivity.

In this project experience report, we describe our experience working as researchers specializing in technical communication that informed the risk communication decisions for an interdisciplinary, grant-funded, risk communication website called HazardAware. We first discuss how content audits serve as a website design research method. Next, we provide our Content Audit Selection heuristic in a process flowchart format to enable communicators to understand how practical application of content audits serve as a formative tool to streamline the decision-making processes for complex website design content. Finally, we describe how we used the Content Audit Selection heuristic to inform the risk communication decisions for HazardAware.

Technical communication instructors, especially those with expertise in visual rhetoric, information design, or multimedia writing are well-suited to teach an introductory Digital Humanities (DH) course. Offering a DH course provides an opportunity to reach extrafield audiences and work with students from a variety of humanities disciplines who may not have the option of taking such a course in their home department. The article advocates for a DH course that offers a methods-driven pedagogy that engages students with active learning by requiring them to research, dissect, and report on existing DH projects, as well as work with existing datasets and methods from prior student research projects or existing DH tools. The sample student project reviewed here uses the data visualization software ImagePlot, and discussion includes how the student used the tool to examine changes in brightness, hue, and color saturation, as well as calculate the total number of distinct shapes from 397 comic book covers. Ultimately, the students are tasked with developing a research question and moving to an articulated methods-driven approach for exploring the question. The student project along with the tools and sample datasets available with them are treated as a module that may be included in an introductory DH course syllabus or training session.

The evolution of digital tools and platforms has ushered in new possibilities for researchers, scholars, and practitioners of rhetoric and composition and adjacent fields like technical communication. These technologies change the ways we can gather, store, and use larger datasets, prompting new discussions on what big data methods look like in the field. The chapters housed in Amanda Licastro and Benjamin Miller's edited collection Composition and Big Data investigate the promises, concerns, and areas for further conversation regarding the applications of big data methods in composition-focused research.

Through an ethnographic study conducted with an Indigenous language rights organization, this article illustrates how translation and interpretation can be further considered in global technical communication research. By providing examples of how Indigenous language translators and interpreters approach their work, this article advocates for a reframing of multilingualism in technical communication through a deliberate attunement to the relationships between language, land, and positionality. The author argues that as technical communicators continue conducting research in multilingual contexts, researchers should acknowledge how translation and interpretation impact the results and methodologies of contemporary global research.

This article argues that science fiction is a powerful tool for teaching ethics in the technical communication classroom. As a literary genre, science fiction is uniquely situated to critique the social and political consequences of technological progress and to guide future behaviors. Using a speculative fiction-themed technical communication seminar as a case study, this essay demonstrates how science fiction theory, narratives, and projects can encourage students to think more holistically about their future roles as scientists and communicators. Such an approach can reinvigorate traditional workplace genres, support responsible decision-making, and promote multiculturalism, environmentalism, and social justice.

The author proposes Policy, Roles, Sites (PRS), a conceptual model to help technical communicators analyze high-stakes, long-debated public policy issues and reveal ways that technical and professional communication informs public policy development and implementation. The author demonstrates how the PRS model can be used to examine complex public policy issues from race and policing to gun rights and gun control, as well as policy issues that intersect these seemingly disparate issues.

This Methodologies and Approaches piece argues artificially intelligent machine learning systems can be used to effectively advance justice-oriented research in technical and professional communication (TPC). Using a preexisting dataset investigating patient marginalization in pharmaceuticals policy discourse, we built and tested 49 machine learning systems designed to identify and track rhetorical features of interest. Three popular and one new approach to feature engineering (text quantification) were evaluated. The results indicate that these systems have great potential for use in TPC research.

Heather Brook Adams is assistant professor of English at the University of North Carolina (UNC) Greensboro. Her research investigates discourses of gender, reproduction, and shame as well as decolonial/intersectional methodologies. Adams's work has appeared in journals such as Quarterly Journal of Speech, Rhetoric Review, and Women's Studies in Communication. Her monograph, Enduring Shame: A Recent History of Unwed Pregnancy and Righteous Reproduction, is forthcoming from University of South Carolina Press. Adams has been granted funds for implementing undergraduate research while teaching at the University of Alaska, Anchorage as well as at UNC Greensboro. Currently she teaches courses on contemporary rhetoric, rhetorics of health and medicine, and advocacy and argumentation.Brian Cooper Ballentine is senior vice president for strategy and senior adviser to the president at Rutgers University. His research focuses on humanistic notions of value within the context of the modern universities, student debt, and the pressures of economic valuation and market forces. He has served as chief of staff to the president at Rutgers, as the director of the university's office for undergraduate research, and as research director at a global consulting firm. He holds a PhD in comparative literature, with a focus on classical reception in the English Renaissance, from Brown University.Laura L. Behling is provost at University of Puget Sound. She edited the Resource Handbook for Academic Deans (2014) and Reading, Writing, and Research: Undergraduate Students as Scholars in Literary Studies (2010). Publications in literary studies include Gross Anatomies: Fictions of the Physical in American Literature (2008); Hospital Transports: A Memoir of the Embarkation of the Sick and Wounded from the Peninsula of Virginia in the Summer of 1862 (2005); and The Masculine Woman in America, 1890–1935 (2001). She taught at Palacky University, Czech Republic, as a Fulbright scholar and served as a Fulbright specialist at the American University of Bulgaria.Hassan Belhiah is associate professor of English and linguistics at Mohammed V University in Rabat. Previously, he held the positions of chair of the Department of English Language and Literature at Mohammed V University, associate professor of English and education studies at Alhosn University in Abu Dhabi, assistant professor at Al Akhawayn University in Morocco, and lecturer/teaching assistant at the University of Wisconsin–Madison. His publications have appeared in Classroom Discourse, Journal of Pragmatics, Modern Language Journal, Language Policy, and Applied Linguistics. He has coedited a book entitled English Language Teaching in Moroccan Higher Education (2020).Andrea Bresee is a recent graduate of Utah State University with a degree in English teaching and a composite in writing. While at Utah State University, Andrea served as an undergraduate teaching fellow for three upper-level English classes, as well as an undergraduate researcher for three separate studies. She was named the English Department Undergraduate Researcher of the Year in 2019 and has presented at three undergraduate research symposiums and conferences. Andrea now teaches seventh-grade English at Space Center Intermediate School in League City, Texas.Kendra Calhoun is a PhD candidate in the Department of Linguistics at the University of California, Santa Barbara. Her research examines the intersections of language, race, and power in face-to-face and social-media contexts. Her dissertation analyzes diversity discourse in US higher education and its effects on graduate students of color. She served as a research mentor and instructor to undergraduate students in the UCSB-HBCU Scholars in Linguistics Program, and she recently published on Black-centered introductory linguistics curriculum in Language.Anne Charity Hudley's research and publications address the relationship between English language variation and K–16 educational practices and policies. She is the coauthor of three books: The Indispensable Guide to Undergraduate Research: Success in and beyond College (2017), Understanding English Language Variation in U.S. Schools (2011), and We Do Language: English Language Variation in the Secondary English Classroom (2013). She is the author or coauthor of over thirty additional articles and book chapters. She has worked with K–12 educators at both public and independent schools throughout the country. Charity Hudley is a member of the Executive Committee of the Linguistic Society of America (LSA).Dominic DelliCarpini is the Naylor Endowed professor of writing studies and dean of the Center for Community Engagement at York College of Pennsylvania, where he also served thirteen years as writing program administrator and five years as chief academic officer. He founded and administers the annual Naylor Workshop on Undergraduate Research and is coeditor of the Naylor Report on Undergraduate Research in Writing Studies (2020) as well as other articles on this topic. DelliCarpini served as president of the Council of Writing Program Administrators, secretary of the Conference on College Composition and Communication (CCCC), and as a member of the CCCC's Committee on Undergraduate Research.Mariah Dozé is a 2020 graduate of Emory University, where she received a BA in African American studies and sociology. While at Emory, she served as a research assistant studying racial disparities in capital punishment and a writing tutor, among many other positions. Dozé’s research exploring the intersection between rhetorical studies and social justice was awarded publication in the peer-reviewed scholarly journal Young Scholars in Writing. For this accomplishment, she was recognized as an Emory Undergraduate Research Program featured researcher. She is now a Georgetown Law 1L and intends to specialize in human rights law.Cecily A. Duffie is a PhD student in English literature at Howard University. She graduated cum laude from the University of Florida with a BA in African American studies with a concentration in journalism. Her master's thesis was on cycles of postmodernism in the work of contemporary Black women writers, particularly Terry McMillan and Toni Morrison. She has been selected as an UC/HBCU Initiative scholar, NeMLA panelist, and Howard University Research Week panelist and presenter. She has also been published by the Miami Herald. She writes Tudor-era historical fiction and southern Black gothic fiction.Jeremy Edwards is a PhD candidate in the Gevirtz Graduate School of Education at the University of California, Santa Barbara. His research examines higher-education practices and policies that impact college access and student development. His dissertation explores the relationships between Black students and the UC system in thinking about levels of support and advocacy for Black students on recruitment, retention, and postgraduation career plans. He was a co-instructor for the UCSB Engaging Humanities Initiative, was a 2019 graduate fellow of the Andrew W. Mellon Foundation, and served as a coordinator and mentor of the UCSB-HBCU Scholars in Linguistics Program.Jenn Fishman, associate professor of English and codirector of the Ott Memorial Writing Center at Marquette University, is a widely published, award-winning scholar and teacher whose current work addresses community writing and listening, longitudinal writing research, and undergraduate research in writing studies. She has edited special issues of CCC Online, Peitho, and Community Literacy Journal, as well as The Naylor Report on Undergraduate Research in Writing Studies (2020), and contributed national professional leadership through various roles, including inaugural cochair of the CCCC Committee on Undergraduate Research and president of the Coalition of Feminist Scholars in the History of Rhetoric and Composition.Lauren Fitzgerald is professor of English and director of the Wilf Campus Writing Center at Yeshiva University where she recently chaired the Yeshiva College English Department. With Melissa Ianetta, she edited Writing Center Journal (2008–13) and its first undergraduate research issue (2012) and wrote The Oxford Guide for Writing Tutors: Practice and Research (2015). She has also published on writing center undergraduate research in Writing Center Journal (2014) and the edited collection How to Get Started in Arts and Humanities Research with Undergraduates (2014).Hannah Franz is the Program Associate for Graduate Advisement at the Jack Kent Cooke Foundation. Her scholarship focuses on equity and inclusion in high-impact practices, such as undergraduate research and writing-intensive courses. She is coauthor of The Indispensable Guide to Undergraduate Research: Success in and beyond College (2017) and has published in Scholarship and Practice of Undergraduate Research.Collie Fulford is professor of English at North Carolina Central University. Her recent work on writing program development, writing across the curriculum, and the scholarship of teaching and learning has appeared in Pedagogy, Composition Studies, Across the Disciplines, and Journal of Effective Teaching in Higher Education.John S. Garrison is professor of English at Grinnell College, where he teaches courses on early modern literature and culture. He is coeditor of three essay collections: Sexuality and Memory in Early Modern England: Literature and the Erotics of Recollection (2015), Ovid and Masculinity in English Renaissance Literature (2020), and Making Milton (forthcoming). His books include Shakespeare at Peace (2018), Shakespeare and the Afterlife (2019), and Performing Gods in Classical Antiquity and the Age of Shakespeare (2020).Ian Golding is an assistant professor of English at the University of Cincinnati, Blue Ash. He is the editor of Queen City Review, an international journal of undergraduate research. His research addresses student agency, archival practices, and visual media.Kay Halasek is professor of English and director of the Michael V. Drake Institute for Teaching and Learning at Ohio State University. Halasek's research spans a range of topics within rhetoric and writing studies: feminist historiography, teaching writing at scale, collaborative learning, writing program administration, portfolio assessment, and basic writing. She is the author of A Pedagogy of Possibility: Bakhtinian Perspectives on Composition Studies (1999), which received the CCCC Outstanding Book award. As director of the Drake Institute, she leads enterprise initiatives in instructional support for faculty and graduate students and research on and policy development related to teaching and learning.Abigail Harrison graduated from the University of North Carolina at Greensboro (UNCG) in 2020. Her area of focus is English with minors in rhetoric and public advocacy and communication studies. While at UNCG, she participated in hands-on undergraduate research highlighting rhetoric in both historical and contemporary media. Her scholarship on rhetorical theory within university media centers can be found in the Communication Center Journal.Rachel Herzl-Betz (she/her) is the Writing Center Director and assistant professor of English at Nevada State College. She earned her PhD at the University of Wisconsin–Madison and began her writing center career at Carleton College. Her research focuses on intersections between disability, writing center studies, and educational access. Most recently, she has pursued projects centered on equity in Writing Center recruitment and the impact of “access negotiation moments” for disabled writing instructors. In 2017, her first novel, Hold (2016), received the Tofte/Wright Children's Literature Award from the Council for Wisconsin Writers.Katherine Hovland is an undergraduate student at Marquette University, double-majoring in writing-intensive English and data science. She was a member of a research team in the Ott Memorial Writing Center that studied the accessibility of writing on Marquette's campus.Kristine Johnson is associate professor of English at Calvin University, where she directs the university rhetoric program and teaches courses in linguistics, composition pedagogy, and first-year writing. Her work has been published in College Composition and Communication, Composition Studies, Rhetoric Review, WPA: Writing Program Administration, and Teaching/Writing: The Journal of Writing Teacher Education. An associate editor of Pedagogy since 2019, her research interests include writing program administration, teacher preparation, and undergraduate research.Rachael Scarborough King is associate professor of English at the University of California, Santa Barbara (UCSB). She is the author of Writing to the World: Letters and the Origins of Modern Print Genres (2018) and editor of After Print: Eighteenth-Century Manuscript Cultures (2020). She is also principal investigator for the Ballitore Project, a project combining archival research and digital analysis at UCSB Library's Special Research Collections.Joyce Kinkead is Distinguished Professor of English at Utah State University. In 2012, she was named a Fellow of the Council on Undergraduate Research. As associate vice president for research, overseeing undergraduate research, she instituted University Undergraduate Research Fellows, the Utah Conference on Undergraduate Research, and Research on Capitol Hill. Dr. Kinkead is a scholar of writing studies and undergraduate research; her titles on undergraduate research include the following: Researching Writing: An Introduction to Research Methods Undergraduate Research Offices and Programs (2016), Advancing Undergraduate Research: Marketing, Communications, and Fundraising (2010), Undergraduate Research in English Studies (2010), and Valuing and Supporting Undergraduate Research (2003).Danielle Knox is a Black creative writer who graduated from Howard University with a bachelor's degree in English. A prospective graduate student, her research interests include gender and sexuality across the African diaspora while noting the ways Black queer communities define and express themselves outside of a white Western context. She also desires to help challenge systemic inequalities, promote funding for public libraries, and support all forms of Black literature and art.Addison Koneval (she/her) is a doctoral candidate at The Ohio State University. Her work in rhetoric, literacy, and composition primarily focuses on culturally sustaining pedagogies. Most recently, she has been working with grammar education in first-year writing settings.Susan Lang (she/her) is director of the Center for the Study and Teaching of Writing and professor of English at The Ohio State University. Lang has extensive experience in teaching online and hybrid courses in technical communication at both undergraduate and graduate levels. She and colleagues at Texas Tech also developed Raider Writer, program-management software for large writing programs. Her research examines aspects of writing program administration, writing analytics, and technical communication. Her work has been published in College English, College Composition and Communication, Writing Program Administration, and Technical Communication, among others. She is the recipient of the 2016 Kenneth Bruffee Award for Best Article in Writing Program Administration and the editor-in-chief of the Journal of Writing Analytics.Bishop Lawton is a PhD student in history at the University of Illinois, Urbana-Champaign. His research interests include Pan-African Intellectual History, the history of precolonial African civilizations, and twentiethth-century Black movements. In further pursuit of his interests, in June 2020, Bishop became a writer for blackpast.org, the largest online encyclopedia of African American history.Ali Leonhard is an undergraduate at Marquette University, double-majoring in forensic science and philosophy. She was a part of the Ott Memorial Writing Center's research team that looked at the accessibility of writing on Marquette's campus.Hayden McConnell is an Elon University alumna. She graduated with a major in professional writing and rhetoric as part of the English Honor Society. Her research addresses the lack of video content that addresses the topic of rhetoric in an engaging manner while also using successful rhetorical strategies. Her work has many intentions, but the overarching goal is to begin providing more visually stimulating content that discusses rhetoric and its many branches for both new and current members of the field.John Henry Merritt is a senior English major and Mellon Mays fellow at Howard University. His research interests include African American fiction, postmodernism, literary theory, and the digital humanities. Currently, he is interested in using Twitter data to develop reader-response based analyses of blockbuster movies. His senior thesis examines the function of the underground as a setting throughout African American fiction. In his free time he likes to write code and study languages. After graduation, he hopes to pursue a PhD in English literature and get a puppy.deandre miles-hercules (they/them), MA, is a doctoral student in the Department of Linguistics at the University of California, Santa Barbara. They are originally from Prince George's County, Maryland, and obtained a BA in linguistics with minors in anthropology and African American studies from Emory University. Their research focuses on language as a nexus for the performance of race, gender, and sexuality in the domains of sociality and power, specifically as it pertains to Black, femme, queer, and trans communities. deandre currently holds a National Science Foundation Graduate Research Fellowship.Jessie L. Moore is director of the Center for Engaged Learning and professor of professional writing and rhetoric in the Department of English at Elon University. She is the coeditor of three books, including Excellence in Mentoring Undergraduate Research (2018). Her recent research examines transfer of writing knowledge and practices, multi-institutional research and collaborative inquiry, the writing lives of university students, and high-impact pedagogies. She served as Secretary of the CCCC, founded the CCCC Undergraduate Researcher Poster Session, and currently cochairs the CCCC's Committee on Undergraduate Research.Jamaal Muwwakkil (he/him), MA, is a PhD candidate in the department of linguistics at the University of California, Santa Barbara. Jamaal is originally from Compton, California, and transferred from Los Angeles City College to University of California, Los Angeles, where he earned a BA in linguistics. Jamaal's research focuses on political discourse, African American language and culture, and linguistic practices in educational and university contexts.Angela Myers is a professional writing and rhetoric alumna of Elon University. She was an honors fellow and a Lumen scholar, a two-year, competitive grant award earned by only fifteen Elon students each year. Her research addresses the rhetorical strategies of sexual violence prevention courses for undergraduate students.Sunaina Randhawa is a Marquette University alumna. She graduated in 2020 with a BA in English literature and minors in writing-intensive English, anthropology, and digital media. Along with a team of researchers from Marquette's Ott Memorial Writing Center, she worked in conjunction with the Office of Disability Services at Marquette. With their help, she and her team determined both the ways in which they could make writing more and the ways in which the writing center could help that Michael associate professor of English at the University of North as codirector of first-year composition and senior faculty fellow with Center for and He The Writing of (2018) and coedited Perspectives on and Writing He is currently and with undergraduate students that are on curriculum and is a of 2020 graduate of Grinnell College, with a major in English. He is a Undergraduate a research project on of by contemporary of the of the of the he has presented at and participated in a research at the University of in He to pursue a PhD in has a PhD in literary and studies from Mellon University, where she teaches courses on literature, and gender studies. Her current research explores can writing in the humanities. Her work on literature examines the ways in which and discourse the of gender as a modern of has a PhD in rhetoric and composition from Texas University. She Emory University as director of the Writing She has also been associate professor at College, associate professor and chair of English and language at University, and associate professor and chair of communication studies at King University. Her research in the intersections between literature and rhetoric as well as in teaching and She is a book on the in the She also coedited the Journal of the on Perspectives on Learning for is an undergraduate student in and in English and at Nevada State College. As an undergraduate writing and his work and code is professor of English and dean of the College of Arts at University. He taught undergraduate writing and graduate in the Rhetoric and Composition His scholarship focuses on writing program and the teaching of writing.

Teaching and composing with multimedia humanizes online technical writing and communication classes. However, students do not always see the connection between multimedia instructional materials, multimedia assignments, and the course learning outcomes. Purposeful pedagogy-driven course design uses multimedia instructional materials to connect assignments, course materials, and assessments with course outcomes. Technical writing instructors can integrate synchronous and asynchronous multimedia elements to address not only the what and why of online technical writing instruction but also the how of multimedia instructional materials. Example multimedia instructional materials and student projects discussed in the article can increase student retention and promote engaged learning.

Rhetorical theory has frequently relied on metaphors of place and positioning as heuristics to build better arguments. This article utilizes one such metaphor, that of stasis theory, as a method by which we might change the terrain of the conversation surrounding the climate crisis. As an example, the author does a rhetorical analysis of a recent agricultural report from the Indiana Climate Change Impacts Assessment and finds that, rather than using traditional questions of conjecture and quality, the authors of the report focus on questions of procedure and definition to reframe the discussion surrounding the climate crisis. Drawing from the rhetoric in this report, the author suggests that technical communicators might similarly produce more fruitful conversations around the climate crisis if they focus on what to do (procedure) and redefining the crisis as a local issue (definition).

Social justice is a framework that has been at the forefront of technical communication in recent years. While social justice is often applied in participatory studies, it can also feature in studies using quantitative methods. In this study, I use corpus-based critical discourse analysis to investigate the portrayal of migrants in the World Migration Reports, the flagship publication of the International Organization for Migration. I emphasize context to bring in the social justice framework in this analysis. This study finds that the World Migration Reports represent migrants within various topoi, with a particular focus on the topos of advantage and that of danger/threat.

This article interrogates the concept of tactical technical communication specifically questioning the established understanding of de Certeau in the field of technical communication. It argues once readers move beyond the concepts of strategies and tactics, they will find a rich and nuanced explanation of how ordinary people “make do” in everyday life.

The social justice turn in technical and professional communication (TPC) has inspired a substantial body of progressive scholarship and discussion. But it is not clear how these scholarly efforts have shaped (or are shaping) programmatic and curricular efforts. This article reports the findings of a survey of TPC instructors and an analysis of 231 TPC programs to examine their curricular efforts toward social justice. Drawing from the mixed findings, the authors argue that vigorous curricular efforts in social justice enable TPC to fully and practically demonstrate the core mandate of our discipline.

Designing an online course that focuses on multimodality and community building—where community encompasses the online space and the larger society and can be uniquely fostered by metacognitive engagements—can promote student success as literate citizens within and beyond academia. Metacognitive reflection, in our case linked to the canon of Memory, can guide students to reconsider how elements of the course can affect their learning and their work in their future careers.

The discourse-based interview (DBI) allows researchers to explore writers’ tacit knowledge. This article describes how we taught and learned to adapt a DBI-based interviewing process through the reflections of both the professor and two graduate students in a graduate-level course, Field Methods in Technical Communication. By participating in a large-scale research project focusing on how online PhD students viewed their education post-graduation, current graduate students learned about planning, conducting, and analyzing interviews. The authors reflect on how they not only learned qualitative methods, but how the experience made them feel like part of a research community (as well as an academic community). Taking a dialogic approach, the professor and both graduate students weave narratives, reflections, and the voices of their participants to share their experiences in uncovering tacit knowledge using a DBI-inspired process.

<roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Introduction:</b></roman> Technical writing is an essential skill set for engineering students. Many studies have been conducted, but very few have used experimental or quasiexperimental design to identify an optimal instructional method in a technical writing class. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Situating the case:</b></roman> Team-based learning (TBL) is a well-structured learning method that prior studies have found to enhance students’ academic performance. TBL includes individual and collaborative learning activities from lower to higher cognitive levels. Peer leadership, as evidenced in other studies, uses appointed student leaders to promote equal and active group participation and shows a potential to solve the gender issue found in engineering class collaborations. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>About the case:</b></roman> In this case, we infused peer leadership in TBL in three technical writing sessions of an engineering lab class. Appointed student leaders were responsible for initiating and sustaining discussions, asking each group member's input, and seeking collective decisions on solutions. The other class used traditional TBL activities. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Methods/approach:</b></roman> Nonparametric analyses were conducted to compare students’ technical writing skills and self-efficacy, as well as gender differences in two classes. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Results/discussion:</b></roman> Students in the peer-led TBL class showed better technical writing skill retention than their counterparts in the traditional TBL class. The gender difference was identified in the traditional TBL class. However, we did not find any difference in students’ self-efficacy between the peer-led and traditional TBL sections, though both observed a significant improvement at the end. <roman xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"><b>Conclusions:</b></roman> We suggest studies with large sample sizes and equal distribution of female and male students.

The reviewer feels this book is appropriate for advanced undergraduate and graduate courses that cover research methods, and for academics and practitioners with interest in reading, using (to inform decision-making), or contributing to technical communication research. A Research Primer for Technical Communication covers the research methodologies appropriate to advance the field of technical communication, and provides adequate depth to appropriately evaluate or conduct technical communication research. Throughout the book, the authors present practical considerations for designing and executing technical communication research. Although the understanding and application of statistical measures are critical for evaluating research results, the book is accessible to readers without a statistics background. The book is organized into two parts. Part I, Methods (Chapters 1–7), introduces the importance of technical communication research, describes the research process, and provides details for each of the five research methodologies discussed.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> Resume preparation is a common activity within technical writing classes, but the advent and increased use of resume profile and job-hunting sites, such as Indeed.com, require instructors and researchers to re-think common practices in the teaching of resume writing, particularly for writing instructors with limited disciplinary experience. Prior research for conventional resumes has quantified the disciplinarity of resumes as a function of resume quality using metrics of disciplinary discourse density, which may be useful in analyzing online resumes profiles. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. How do online engineering resume profiles demonstrate disciplinarity? 2. What formatting and stylistic conventions are observed within engineering resume profiles? 3. How do rhetorical disciplinarity and conventions vary with resume profile quality? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Although past efforts have examined the resume as a critical genre for entering a professional setting, few researchers have sought to interpret the relationships between discursive and stylistic expectations and quality in online resume profiles, while also accounting for aspects of disciplinarity. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methodology:</b> This study compares engineering (all disciplines) resume profiles from Indeed.com with a corpus of conventional engineering resumes through qualitative genre analysis and quantitative methods for calculating disciplinary discourse density. We also characterize stylistic and rhetorical conventions for resume profiles, and statistically compare these facets as a function of resume quality. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results and conclusion:</b> Results determined that discursive strategies were significantly different between strong, moderate, and weak engineering resume profiles. Qualitative analysis captured differences in style and form that were also statistically linked with quality. Based on our results, we call for further investigation into resume profiles and reconsideration of current pedagogical approaches.

<roman><b>Background:</b></roman> Many countries mandate transparency and consent when personal data are handled by online services. However, most users do not read privacy policies or cannot understand them. An important challenge for technical communicators is empowering users to manage their online privacy responsibly. <roman><b>Literature review:</b></roman> Research suggests that privacy visualizations may alleviate this problem, but existing approaches are incomplete and under-researched. <roman><b>Research questions:</b></roman> 1. How can we design a privacy rating that optimally empowers users with different levels of knowledge about and awareness of online privacy? 2. How do users react to such a privacy rating, in terms of usability, perceived usefulness, and trust in online services? <roman><b>Methodology:</b></roman> We developed Privacy Rating, a tool for mapping and visualizing the privacy of online services. The tool was subjected to user research (N = 30) focusing on usability, perceived usefulness, and effects on trust. To establish the effects on trust, participants were exposed to a website with either a positive or a negative privacy rating. <roman><b>Results:</b></roman> The Privacy Rating appeared to be usable and useful for lay users, and it had a significant effect on users’ trust in the online service. Users indicated that they would like the visualization to become an established standard, preferably approved by an independent organization. <roman><b>Conclusions:</b></roman> The Privacy Rating is a user-friendly privacy visualization covering all relevant aspects of privacy. We aim to bring the tool to the market and make it a standard, ideally supported by an independent trustworthy organization.

Subtitling this 578-page book as an "introduction" may be a misnomer; the book is broad in scope and deep in coverage of its subject. It fills a need for current texts on the topic of technical editing and is grounded in modern technical communication workflows, practices, and approaches. This book is an invaluable teaching aid for classrooms and a welcome reference resource for practicing professionals. Throughout the book, the authors address issues of modern technical communication workflows. They acknowledge that the dedicated editor role has become increasingly rare and that many technical writers are responsible for editing their own or their peers’ documents. They also address workplace considerations, including people, budgets, and schedules, in both planning and executing editing projects. The book includes a thorough 30-page glossary of grammar terms, 33 pages of notes and references, and a thorough index.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> Smart glasses and other extended reality (XR) solutions provide new ways of utilizing technical documentation with hands-busy tasks in the field. Scaling up the use of XR solutions in industry has been difficult due to the manual authoring of content for each device and task. Therefore, authoring solutions and information design methods need to be developed to scale content automatically to different devices and applications. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Related work includes smart glasses and industrial maintenance work, categorization based on users' skill levels, and standardized guidelines in information design. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. How should information content be designed and created to support use in smart glasses and other small-screen devices in addition to existing delivery channels? 2. How can the same information content be utilized to deliver relevant content to users based on their skill levels? 3. Are the users of technical instructions ready to accept smart glasses and XR as a delivery channel? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methodology:</b> We describe a study that focused on designing maintenance instructions for small screens. The information was authored in DITA XML format, and a smart glass application was used in user tests to evaluate the delivery and usability of the information. We used thinking aloud and participant observation as well as questionnaires to collect data. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results and discussion:</b> The chosen information design methods successfully compressed technical information, and automatic filtering of content supported different use cases. Participants were enthusiastic about the use of smart glasses, and the instructions helped in performing tasks. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> Information designed with the user-centered approach of minimalism works best with instructions on small screens, and filtering information using DITA XML elements is an efficient way to scale information for different user needs.

Students' participation in relevant service learning can have a unique impact on their institution of higher education, if provided the opportunity. This article explores student-designed sexual misconduct prevention efforts taking place in an undergraduate project management course at one institution of higher education. We found that involving students in particular kinds of campus communication design and implementation simultaneously improved those efforts and offered students the opportunity to participate in impactful civic projects. In our article, we first examine the most common approach to sexual misconduct prevention, while considering its limitations. We then introduce a nontraditional collaboration---technical communication student involvement within prevention work---which resulted in new efforts. Finally, we illustrate how instructors can integrate similar collaborations.

Historically, the field of technical and professional communication (TPC) has seen its ethical responsibility in a rather narrow way: TPC has been thought to be related only to precisely and correctly transmitting information, and TPC's ethical responsibilities are more related to either technology creators or users, but less so to technical communicators (Dombrowski, 2000). However, in recent years, with the rapid development and application of science and technology, scientific discourse and technical communication have made greater impacts on society and people's lives than ever before. Our discpline has increasingly realized the "complex, active, and creative" (Dombrowski, 2000, p. 3) roles technical communicators can play. Under the influence of modern theorists (Weaver, Burke, Foucault, etc.), we start to think of science itself as a value and ethical system that involves goals, ethical procedures, and decision making, and more importantly, we realize the power of the language we use for scientific and technical communication. Our ethical decisions relating to the genre, language style, layout design, and inclusion/exclusion of certain information influences readers' perceptions of the fact, shaping their knowledges, values, and beliefs of the world. As Dombrowski (2000) puts it: "as our influecne grows, so do our responsiblities" (p. 3). Now it is the right time for technical communicators to realize our expanded roles and responsiblities in doing our work and to embrace the ethical and social justice turn in our field.

Hewett and Bourelle (2019) have collected a series of essays aimed to help program administrators (PAs) develop and fine-tune online training and professional development programs in technical and ...

This article describes how one technical communication program succeeded in creating an independent department by separating from English. We describe the context that led to the decision to create an independent program and offer advice for others who might be interested in doing the same, emphasizing five key lessons that we learned during our process. We also offer some practical actions others might take if they seek to do something similar.

This article introduces the term “queer usability” to technical communicators. Queer usability is the anticipation of marginalized communities and the application of this anticipation to user-centered design to create a digital space in which marginalized populations are centered. In short, queer usability anticipates and centers marginalized users and their anticipated needs. To ethically create social media worlds, we must embrace and implement queer usability.

Meeting the needs of users requires an understanding of the contexts where they interact with materials. This entry presents an approach for integrating script theory into usability to develop medical materials individuals can use in the settings where they receive or perform healthcare activities. The entry introduces technical communication professionals to script theory and presents mechanisms for using script theory to research patient expectations of and presents usable materials for health and medical contexts.

User experience (UX) researchers in technical communication (TC) and beyond still need a clear picture of the methods used to measure and evaluate UX. This article charts current UX methods through a systematic literature review of recent publications (2016–2018) and a survey of 52 UX practitioners in academia and industry. Our results indicate that contemporary UX research favors mixed methods, and that usability testing is especially popular in both published research and our survey results. This article presents these findings as a snapshot of contemporary research methods for UX.

Health and medical contexts have emerged as an important area of inquiry for researchers at the intersection of user experience and technical communication. In addressing this intersection, this article advocates and extends patient experience design or PXD ( Melonçon, 2017 ) as an important framework for user experience research within health and medicine. Specifically, this article presents several PXD insights from a task-based usability study that examined an online intervention program for people with voice problems. We respond to Melonçon's call ( 2017 ) to build PXD as a framework for user experience and technical communication research by describing ways traditional usability methods can provide PXD insights and asking the following question: What insights can emerge from combining traditional usability methods and PXD research? In addressing this question, we outline two primary methodological and practical considerations we found central to conducting PXD research: (1) engaging patients as participants, and (2) leveraging multidisciplinary collaboration.

In this special issue, we reflect on the past and current connections between TC and UX, it is important to recognize the value the two fields bring to one another. The articles in this collection illustrate a move into new spaces, incorporating new methods, and forging new connections and provide us an opportunity to conceptualize the continuously evolving relationship between the fields.

Technical and professional communication (TPC) and user experience (UX) design are often seen as intertwined due to being user-centered. Yet, as widening industry positions combine TPC and UX, new streams enrich our understanding. This article looks at three such streams, namely, design thinking, content strategy, and artificial intelligence to uncover specific industry practices, skills, and ways to advocate for users. These streams foster a multistage user-centered methodology focused on a continuous designing process, strategic ways for developing content across different platforms and channels, and for developing in smart contexts where agentive products act for users. In this article, we synthesize these developments and draw out how these impact TPC.

Since 1985, the field of professional communication has grown in size and reputation while maintaining a space within its primary disciplinary home of the English department. This article relies on historical evidence to examine how a field that was once evenly divided between business communication and technical communication is now technical communication-centric, almost to the exclusion of business communication. The authors pose questions about the field of professional communication and how faculty who consider business communication to be their primary discipline (regardless of their disciplinary home) might play a role in future discussions related to disciplinarity and domains of knowledge.