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249 articlesJune 2026
April 2026
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Abstract
This study examined how lecture background type influences student learning experiences in business and professional communication contexts. An online experiment was conducted with undergraduate students in the United States. Participants viewed a lecture on one-way interviews presented with either a digitally created background (university-branded PowerPoint slide) or authentic-appearing background (image of a physical office wall). The results revealed an indirect effect of lecture background type on students’ perceptions, mediated by the perceived social presence of the instructor: specifically, a lecture delivered with an authentic-appearing background fostered social presence, which in turn, enhanced students’ perceptions of the instructor’s credibility and their affective learning.
January 2026
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Business Communication as Cultural Text: The Use of Student-Made Online Advertisements in Teaching Intercultural Communicative Competence ↗
Abstract
This mixed-methods study investigates the development of intercultural communicative competence (ICC) among Bangladeshi university students through the creation of online advertisements for products like tea, kettles, and mango drinks. Grounded in the frameworks of Ertay and Gilanlioglu’s multidimensional ICC scale, Kress and van Leeuwen’s social semiotics, and Dooly’s asynchronous interculturality, the research examines how student-made ads serve as cultural texts that manifest evolving ICC. Quantitative results from 90 participants revealed significant disparities in self-assessed ICC, with Attitude scoring highest (71%) and Awareness lowest (54%). Longitudinal analysis of 60 students showed Language Appropriateness improved most (37%, p < 0.01), while Visual Cultural Cues showed minimal gains (18%, p = 0.08), indicating a cultural bias in visual literacy development. Pedagogically, advertisement creation supported by a structured ICC rubric yielded significantly higher competence gains (29%) than case studies or ad creation alone. Qualitative findings illuminated the challenges students faced in negotiating “glocal” identities and the emotional labor of cultural mediation. The study concludes that student-generated advertisements are potent pedagogical artifacts for ICC development but require tailored, critically reflective scaffolding to address contextual biases and effectively prepare students for the demands of global digital business communication.
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Abstract
Using the results of a qualitative research study, this webtext theorizes ways to resolve the quantum indeterminacy of online learning spaces in ways that serve social justice efforts. The webtext's design encourages readers to engage with content in varied, unpredictable ways, mirroring the ways that digital learning spaces are experienced in single-multiple ways.
December 2025
September 2025
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Abstract
How – and why – do students engage with an increasingly diverse range of learning opportunities in the digitised university? This paper investigates students’ motivations for choosing in-person, online or asynchronous study modes and explores the implications for academic writing provision. I reflect on student and teacher experiences on a non-credit, Masters-level academic writing course at a UK university which was delivered through a ‘hybrid-flexible’ approach (Beatty, 2019). Students could opt to learn through synchronous in-person (on-campus) classes, synchronous online classes or asynchronous activities delivered through a virtual learning environment; all study modes supported the same learning outcomes and students could switch between them as they choose. Course evaluations reveal students have different motivations for choosing in-person, online or asynchronous learning, and suggest that learning preference and practical motivations are not always aligned. I reflect on the opportunities and challenges I encountered as a teacher designing and delivering hybrid-flexible academic writing content. I conclude by exploring how tensions between learning preference and practical motivations might be addressed in the design and delivery of in-person, online and asynchronous learning activities.
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Abstract
The current study aims to evaluate the impact of Facebook integration on student engagement and academic performance on a business communication course taught in an Indian private university in an online teaching environment. A direct relationship was established between Facebook usage in an online learning environment and student engagement—both situational and personal factors. A quantitative data analysis using structured equation modeling was conducted to test the validity of the conceptualized model. The study reports that integration of contemporary social media tools in academia fosters communication, collaboration, and participation in online learning environment to develop discussion-oriented learning and cocreation.
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Moving Against the Grain: Combining Writing Center Theory and In-House Editing Services to Create a Graduate Writing Center ↗
Abstract
The Northeast Ohio Medical (NEOMED) University Writing Center was founded in the winter of 2022 to support its medical, pharmacy, and graduate students. Through trial, error, and creativity, the Writing Center Specialists developed a successful writing center offering collaborative synchronous and asynchronous sessions. Often, graduate education needs a different type of support than undergraduate students do: in-house editing combined with traditional theory. This initiative highlights the importance of writing and editing support in medical education, addressing diverse needs across NEOMED’s colleges and promoting effective writing practices. On February 21, 2022, in a small meeting space between two offices, Brian sat at a large, wooden, boardroom table staring out the large window into the Aneal Mohan Kohli Academic & Information Technology Center, the official name of the Northeast Ohio Medical University (NEOMED) Library, waiting for the first students to appear for in-person writing tutoring. One week prior, Brian had signed a part-time (20 hours a week) contract to lead a writing center pilot project that ended on June 30, 2024. Brian was the Writing Center Specialist and was tasked with creating a writing center to support the more than 1,000 medical, pharmacy, and graduate students at NEOMED and had less than 30-months to do it. NEOMED is a stand-alone medical university in the rural community of Rootstown in Northeast, Ohio. It is not connected via physical space to any hospital system. NEOMED does not confer any undergraduate degrees but does offer several master’s and PhD programs for its students within its College of Graduate Studies. There are over 600 medical students, 300 pharmacy students, and more than 100 graduate students attending NEOMED. The school is within 50 miles of several teaching hospitals that partner with the NEOMED students in Cleveland, Akron, Canton, and Youngstown areas. The closest clinical location is a 20-mile drive from NEOMED’s campus. Brian’s background was in English Composition and Rhetoric, having taught at several universities since 2010. He worked in a Writing Center as a graduate student and followed writing center theory closely. Now, he was creating a writing center, carte blanche. He was given a common room and two offices. He had a small budget for paper products, a laptop, a bulletin board, and access to various means of communication. He met with the leaders of the three different colleges and asked the same questions: how can a writing center help your students? The answers were all different and began to mold the theoretical approach. NEOMED was founded in 1973 to meet Northeast Ohio’s critical need for primary care physicians. Much of the writing support for the College of Medicine (COM) was provided by the Assistant Director of Student Affairs and the Assistant Dean of Student Affairs. In the College of Pharmacy (COP), the Assistant Dean of Student Success worked with students as they navigated writing assignments. In the College of Graduate Studies (COGS), individual professors were tasked with this writing support. While the individual colleges attempted to support their students in their writing, typically, only the high-stakes professional writing—resumes, curriculum vitae (CVs), personal statements, and letters of intent—were given priority. As an example, the Assistant Director of Student Affairs for the COM reviewed 150-160 CVs and personal statements between May and July each year. The group of third-year medical students submitted their applications for residency programs through the Electronic Residency Application Service (ERAS), the system used by medical graduates to apply for specialized training positions in hospitals. COGS, in which Brian had been an adjunct professor since 2018, needed academic writing support for its students. Many of the nine graduate programs had writing assignments throughout the semester. Some of the program’s students wrote master’s theses and others wrote doctoral dissertations. Many of these students utilized the Writing Center for support. Professors in COGS also asked Brian to create several writing specific videos which covered topics on grammar, punctuation, research writing, and formatting. COP had one goal in mind for the Writing Center, and that was supporting their second language learning (SLL) students. The SLL students struggled with plagiarism, understanding prompts, taking notes, research writing, and reaching out for help. In August 2023, 18 months after Brian was hired, funding was allocated to hire an SLL specialist, and Brook was hired to support the SLL students, specifically those in pharmacy. COM had a detailed list of needs for the Writing Center, much of which was high stakes writing. The number one need of the COM was to support the 600+ medical students as they create their professional CVs. Then, the Writing Center was asked to collaborate with the students as they create personal statements for residency applications and research opportunities. Medical students also created oral and poster presentations, journal articles, and many other writing projects. The University provided its students with 20 hours of writing support. Yet, after a week of being open, students did not come for the support they needed. Brian sent emails to cohorts. Announcements were made. It was clear that sitting at a table facing the window to the library and waiting for students to start coming in for in-person tutoring sessions was not happening. The typical, in-person consultation consisted of reading the paper out loud in the undergraduate writing center world that Brian was accustomed to. Undergraduate writing theory was not what the NEOMED students needed. Instead, it took trial and error, a lot of support, a little bit of money, and some creativity to establish the NEOMED Writing Center as a fully funded center of the University. Ultimately, the NEOMED Writing Center pilot program is a story that all graduate schools can use to create their own writing center. By promoting asynchronous sessions, screenshares, and collaboration, a graduate school writing center became successful.
Subjects: Graduate Writing Support, Asynchronous Feedback, Screenshare Editing, Medical Writing Centers, Pilot Programs
June 2025
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Abstract
This study presents a systematic review of the last decade of research published in Business and Professional Communication Quarterly , using PRISMA guidelines and bibliometric analysis. The review analyzes publication and citation trends, key contributors, and emerging themes. The research highlights how the field has evolved in response to global crises, technological advancements, and shifts in social dynamics. By exploring key themes such as virtual team communication, social presence in online learning, and the integration of emerging technologies, the study provides a comprehensive assessment of the journal’s contributions from 2014 to 2024. It also identifies future research directions.
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Abstract
This study examines how communication channel use explains the effectiveness of workplace team communication through Media Richness Theory and Media Synchronicity Theory. It examines how job characteristics, personal attributes, communication channel usage, and team performance are interrelated in the workplace. The results of an online survey of 400 full-time employees and executives of large Japanese companies show that team communication effectiveness, including the degree of team coordination, inclusion, and performance satisfaction, can be explained through a combination of rich (synchronous) and lean (asynchronous) media use. The implications of using communication channels in the workplace are also discussed.
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Abstract
This study explores student engagements with hybrid writing courses, revealing their experiences and perceptions of a modality that blends in-person and online instruction. Hybrid learning as a format is often overshadowed by its association with fully online instruction. After a number of writing courses on our campus were redesigned for hybrid delivery, we conducted interviews and focus groups with students taking those courses. What we found, among other things, was that students largely saw hybrid writing courses as striking a balance between the flexibility of online learning with opportunities for human contact and the social presence afforded by in-person class meetings. Even more intriguing, though, was how students talked about the purposes of—and relationships between—the online and in-person components of their hybrid courses. In other words, it was not just the case that students appreciated hybrid learning, but also that clear patterns emerged in the meanings and values they ascribed to the constituent elements of these courses and the perceived cohesiveness of instruction across the modes. This study ends with implications for the design and implementation of hybrid writing courses, and it emphasizes the need for further scholarship that recognizes the unique affordances and challenges of this instructional modality.
March 2025
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High-context instruction: A case study of community college student responses for academic success in online composition courses ↗
Abstract
• Hispanic women engage more in check-in assignments than men. • Hispanic enrollment (37.71 %) exceeds community college average. • Main themes: course perceptions, personal challenges, faculty-student relations. • Check-in assignments enhance engagement and faculty-student bonds for Hispanic women. • Advanced course students report more personal challenges, greater faculty reliance. While online community college students’ engagement with coursework, class retention, and motivation to participate are critical for academic success, these needs often go unmet for diverse and underrepresented populations, especially in the absence of culturally responsive and inclusive teaching practices. This study contributes to the limited research on culturally responsive pedagogy in online community college settings by exploring the implementation and impact of high-context communication practices in that setting, with a focus on improving engagement and academic outcomes for diverse student populations. Drawing on frameworks of culturally responsive teaching and high-context communication, the research examines the effectiveness of “check-in assignments” as a low-stakes, personalized intervention designed to foster stronger faculty-student relationships, enhance student belonging, and bridge cultural communication gaps in online learning environments. Using a mixed-methods approach, the study analyzes quantitative data on assignment engagement and qualitative themes from student responses. Findings indicate that high-context communication practices promote deeper engagement, especially among Hispanic and non-Hispanic females, while highlighting disparities in engagement among male students. Key themes—course perceptions, personal challenges, and faculty-student relationships—underscore the role of culturally informed interventions in addressing the needs of underrepresented groups and enhancing engagement and academic success. Future research could expand on these findings by exploring longitudinal outcomes and adaptive strategies for diverse learning environments.
January 2025
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Abstract
Abstract Although the collected essays in this special issue were not expressly intended to address the impact of the digital environment on current pedagogies, all the contributions demonstrate in one way or another how computer-based communication modifies the work of teachers and students. Using the key concepts of hybridity, spatiality, connectivity, and user response, this essay describes how the internet, as the dominant twenty-first-century medium for knowledge exchange, has become the filter through which medieval ideas are presented and received. Hybridity refers to a teaching approach that combines face-to-face with virtual, computer-mediated (and often asynchronous) methods, whereas an awareness of spatiality emerges from the advanced geo-location tools now used unthinkingly. Connectivity allows for the creation of virtual communities and communications among their members, while user response refers to the many ways that the digital world supports and even encourages input about computer-based ideas. Since the medieval and digital eras share many characteristics not found in cultures of print communication, making such connections, and thereby crumpling the timeline, can often be automatic and perhaps even unintentional for instructors. The methods described in all the contributions demonstrate the validity of medieval themes for the modern world, which in turn can be effective tools to reach learners beyond traditional academic settings.
2025
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“It Would Literally Take the World to End for Us to Do This”: Writing Center Consultants’ Affective Responses to Consulting Modalities ↗
Abstract
This article discusses findings from semi-structured interviews with writing consultants about their affective experiences working across three different consulting modalities: in person, asynchronous, and synchronous. This study offers affect as a lens for understanding consultants’ responses to and strategies for consulting in multiple modalities and argues that by attending to affect, emotion, and disposition in consulting we can better support our consultants when they’re consulting in different modalities.
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Beyond Convenience: A Mixed-Methods Study of Asynchronous Multimodal Tutoring and Its Impact on Understanding and Connection ↗
Abstract
Although traditional asynchronous tutoring is associated with text-based communication, writing centers are beginning to experiment with asynchronous multimodal tutoring with the assistance of accessible and interactive multimedia technologies and instructional platforms like VoiceThread. Using a mixed-methods approach of surveys and interviews of undergraduate students at a Hispanic Serving Institution (HSI), this study explores the potential benefits of asynchronous multimodal tutoring beyond access and convenience: We examine why students choose to submit their papers for asynchronous multimodal feedback, and whether they perceive that the multimodal aspect of the feedback improves their understanding and enhances their connection with tutors.
December 2024
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Serving Students through Scheduling: Examining Course Modalities at a Two-Year Hispanic-Serving Institution ↗
Abstract
This article shares findings from a research study on writing students’ preferences, needs, and success rates across in-person, hybrid, and asynchronous online modalities and the implications for department scheduling.
September 2024
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Abstract
Asynchronous workshops have potential as a flexible and accessible tool for instructor professional development. Translating synchronous workshops into asynchronous versions represents an opportunity to expand access to training materials, but translating across modalities is a challenge. As facilitators of the Colleges Online Learning Academy summer fellowship program, we outline our process for developing asynchronous workshops focused on pedagogy and digital learning for graduate student instructors. We evaluated participant engagement and accessibility based on survey responses (n=10) and workshop artifacts. Our four asynchronous workshops consisted of multimodal modules with video clips from the synchronous sessions and engagement opportunities on Jamboard. We found low Jamboard engagement from asynchronous participants, but high engagement in multimodal modules. Potential barriers to access included mental health, Wi-Fi access, English language comprehension, and a lack of discussion, but many participants (4 of 9) reported no access barriers. We provide recommendations for developing engaging, accessible, and content-rich asynchronous workshops from synchronous workshop materials.
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Abstract
This study explores the impact of multimodal feedback types on student experiences with asynchronous writing tutoring. Through analysis of survey responses from students who utilized Drop-Off Essay Review appointments at a small, private college, this study finds that the combination of written and video feedback enables students to better understand and engage with asynchronous feedback from their tutors. Findings indicate that most students prefer video feedback or a combination of video and written feedback, noting that the video feedback helps elaborate on the tutor’s written comments. Results also suggest that offering multiple feedback options may help writing centers reach a wider range of students, as participants expressed varying individual preferences for different feedback types. Furthermore, the asynchronous format appears to provide a more comfortable entry point into tutoring for some students. This study contributes to the limited research on multimodal feedback in asynchronous writing tutoring and highlights the importance of examining how combined feedback types impact student experiences. Keywords : asynchronous tutoring, multimodal feedback, writing centers, student engagement, inclusivity Asynchronous methods of tutoring, in which tutors and students provide and review feedback on their own schedule, have been increasingly introduced in many college and university writing centers. While asynchronous tutoring is not a new concept, such tutoring methods provide the opportunity for students to receive feedback on their writing without ever needing to meet with a tutor, which brought great value during the online times of Covid-19 and led to these methods becoming more widespread during and after Covid restrictions. Often, asynchronous feedback is received in a written format, though asynchronous tutoring can also utilize audio and video feedback from tutors. As a new tutor providing asynchronous feedback to students, I often noticed students would not review all forms of feedback provided to them; many would ignore the screencast video provided with their written feedback, and this brought forth the question: were both feedback methods necessary? This study aims to understand how multiple feedback types (written feedback, in which the reviewer uses forms of written communication such as imbedded comments, emails, or letters; audio feedback, in which the reviewer records their voice talking through their feedback; and video feedback, an expansion on audio feedback in which the reviewer provides a video both talking through and showing their feedback) impact student experiences with online writing tutoring when used in combination with one another. This article will first examine previous research on asynchronous feedback methods, looking at comparisons between asynchronous and in-person feedback, considering the specific pros and cons of asynchronous tutoring, and exploring the impact of written versus media feedback, before presenting data from a study that explores student experiences and perceptions of online, multimodal feedback. Overall, I argue that using multiple feedback types creates a valuable relationship between those methods, allowing students to better understand and address asynchronous feedback from their tutors. Previous research has compared asynchronous and face-to-face tutoring (where tutors and students meet at the same time to discuss that paper), finding that the online format can change various aspects within tutoring. In Bell’s study on 10 asynchronous sessions, she found that “tutors are not simply applying the tutoring techniques and strategies they use in in-person session in a new online setting, but they are adapting these tools and approaches” (2019). Buck et al.’s study investigating online tutoring comments also notes how an online setting impacts feedback, explaining that the asynchronous format “introduces many interpretations of the tone” which can shift how feedback is received (2021, p. 38). Separate pieces of research investigating the difference between in-person and online formats also comment on how this difference impacts the tutor-tutee relationship. Buck et al. explain that the “tutor and writer cannot have conversations setting the agenda for the upcoming session,” and that this lack of communication among each leads to a shift in focus between the two, with the tutor and tutee often maintaining different priorities (2021, p. 39). These researchers continue to explain that the lack of contact between the two results in the tutor being unable to adjust their tutoring style in ways that is often done within face-to-face sessions. As tutors are unable to see how students will respond to their feedback, they are unable to get to know their student as a writer in their session, which is often vital to adjusting tutoring feedback based on the writer’s abilities (Buck et al., 2021, p. 39). Bell also explores the tutor-tutee relationships in her research, noting that tutors often made more attempts to define roles between themselves and the student in their sessions in order to “define relationships in an asynchronous setting where participants are not both present to otherwise negotiate and establish roles” ( 2019). Bell also found that tutors adapted to the online setting by finding different approaches to keeping attention on the subject at hand. Within face-to-face tutoring, it is common for tutors to read papers aloud in order to stay on the same page as their tutees. Within Bell’s study, she found that asynchronous tutors utilized screencast videos as a visual prompt to draw attention to the section tutors focused on ( 2019) . Other findings on the shifts between in-person and asynchronous tutoring consist of the format itself. Breuch (2005) explains that the media within face-to-face tutoring remains consistent across sessions, with tutoring always occurring within a physical space and through speaking to one another. In online writing centers, however, there are numerous options to communicate, and communications can take place in a variety of formats such as email or Microsoft Word (p. 23). These differences between the tutoring methods can ultimately impact a student’s experience with writing tutoring. Various literature also demonstrates that many students prefer and value online options for tutoring specifically. A study conducted by Bell and others finds three common variables for why students opt for asynchronous appointments: time, physical space, and feedback. Students feel asynchronous options make “best use of what little time” they have available in their busy schedules, provide a space for those with distance to travel to reach the center or that is more comfortable for those not finding the physical center accommodating for their needs, and provide feedback types that students find favorable (Bell et al., 2021, pp. 6-7). Another study highlighting how many students appreciate online options for tutoring found that 40% of participants from asynchronous appointments said that they would only come for online tutoring, while 57% of in-person respondents said that they would only come for in-person tutoring (Barron et al., 2023 ). This fact highlights the value placed on each tutoring form by students and shows that despite the changes from in-person to online, both options are valued by different students. Aside from students’ preference for the option, online tutoring brings many advantages. As mentioned, previous research establishes the benefits of time, change in physical space, and feedback (Bell et al., 2021, pp. 7-6). Chewning (2015) also comments on the benefit of time in online tutoring, elaborating that such methods provide more freedom to students “particularly in terms of when contributions to the process can be made by either party,” allowing for both tutors and tutees to address the appointment when they are ready and able to (p. 59). Gallagher and Maxfield echo this sentiment, explaining that the online format allows for students to “take breaks and work on certain revisions” before revisiting feedback, allowing for students who might get overwhelmed from large portions of comments to review their tutor’s feedback at their own pace (2019). Another benefit brought from asynchronous tutoring is the permanence of the feedback. Gallagher and Maxfield (2019) explain, while students have to rely on memory and any potential notes taken in face-to-face tutoring to inform them while making revisions after an appointment, students in asynchronous appointments are left with written or multimodal artifacts to reference at any point when working on revisions. They further explain that such an artifact can be utilized by students “to build a personal library of supplemental material over time” (2019). Bell and others also discuss this advantage in their study, explaining that because feedback is given in a more permanent format through comments or videos, students are able to revisit this feedback whenever they desire (2021, p. 7). Finally, an interesting benefit brought from asynchronous tutoring methods is that such options provide the ability to reach new students, bringing an aspect of inclusivity that may be lacking from in-person opportunities. In a study that incorporated several new tutoring options onto their campus, including an asynchronous option that they refer to as Written Feedback, it was found that “the more traditional in-person modality was the only modality where a majority (54%) of writers identified as white (191 of 356 respondents)” which suggested that while white students opted for “traditional in-person tutoring,” non-white students tended to prefer non-traditional methods of tutoring (Barron et al., 2023 ). Thus, this study concluded that nontraditional tutoring such as asynchronous tutoring allowed the typical boundaries of the writing center to be stretched in order to reach students who wouldn’t utilize in-person options. A similar finding came in a study investigating why students choose asynchronous options, stating that “those using online tutoring services may do so because in-person writing center programming is not always easy to access and not always designed to be inclusive” (Bell et al., 2021, p. 8). Thus, various research indicates that asynchronous and online tutoring reaches new audiences, often including students within marginalized groups, who might not feel comfortable visiting the physical writing center. There are also various findings displaying the disadvantages of asynchronous or online tutoring. For instance, Chewning (2015) explains in his findings through implementing online tutoring in his institution that there is value from in-person tutoring that simply cannot be recreated through online tutoring without proper resources which come with financial cost and the need for more staff or training. Due to this need, he states that a hybrid approach where writing centers offer a mixture of synchronous and asynchronous tutoring options, rather than solely replacing face-to-face tutoring with online options, would be more effective for institutions like his that are unable to provide the necessary funding and staffing (p. 61). Breuch (2005) discusses how the frustration people have with online writing centers stems from expecting these online options to function the same as in-person tutoring, but online writing centers need to have their own approach and adapt to the online format in order to be best suited for their format (p. 32). Chewning (2015) discusses how personal preference also means that some writers or even professors may be more receptive to face-to-face tutoring over online options (p. 59). Other research establishes, however, that there is a lot of preference for online formats. A study conducted by Wolfe and Griffin (2012) found that “87% of student writers who participated in an online session either preferred the online environment or had no environment preference” (p. 81). Satisfaction with feedback was also analyzed, and the study “found no significant differences in our expert raters’ perception of the instructional quality of the sessions; moreover, participants were equally satisfied with the consultations regardless of environment” (p. 83). Research on the use of different feedback methods is also crucial to understanding how asynchronous tutoring works. While there has been investigation of the use of video feedback within instructors’ feedback to students for over 10 years, only in recent years have there been writing center-specific research about asynchronous videos. Despite this drawback, findings from outside of the writing center can still inform how writers interact with different feedback types. Research on written feedback is wide with many interesting results. First, there are various ways that written feedback can be provided. Gallagher and Maxfield (2019) discuss how asynchronous feedback delivers writing in the format of advice letters, which differs from the common practice of utilizing embedded comments in student papers. These researchers explain how this format “still allows the tutor to address very specific passages, just as embedded comments do, by copying and pasting them into the advice and making them an integrated part of a more global discussion,” allowing the written feedback to focus on larger portions of the text more easily than is done when embedding comments, which focus on a specific section of the paper. Another study incorporated a pilot program testing different online tutoring options. In this study, both email and message board tutorials were utilized as written feedback forms, and it was found that message board tutorials were more effective for this institution (Chewning, 2015, pp. 60-61). As marginal or embedded comments are a more common form of written feedback, however, most research focuses on this type. A study on the effectiveness of online tutoring (ETutoring) comments found that this feedback type results in effective revision from students, explaining that “student revision in response to tutor commentary is typically of a high quality” (Buck et al., 2021, p. 38). A study utilizing Microsoft Word to make marginal comments as a form of written feedback to students in the classroom found that this feedback type tends not to be perceived as conversational by students, even if the instructor makes specific attempts for feedback to be worded conversationally (Silva, 2012). In discussing audio feedback, many researchers point out the humanity that this feedback type brings to the table. Gallagher and Maxfield (2019) comment that “A student then knows from page one that the work submitted was reviewed by another person, that a human being has invested time and energy in the student’s success.” This sentiment is echoed within studies done in the classroom setting, in which students comment that their instructor’s video feedback “added a more personal touch” and that “it was fun to put a voice with a name” (Cavanaugh & Song, 2014, p. 126). Research on video feedback specifically, rather than simply audio feedback, finds that “Satisfaction with online asynchronous screencast tutoring was readily visible throughout the data, but the importance of offering other tutoring options was also clear” (Bell et al., 2021, p. 8). In her own study, Bell (2019) also analyzes how screencast videos impacts tutor feedback, explaining that “tutors rarely relied on a single technique or strategy” while creating their video feedback, and that “In addition to providing feedback, tutors appeared to use multiple tutoring strategies and techniques to encourage audience awareness, reflection, and critical thinking, encouraging and engaging writers in the learning process.” Furthermore, in video format, it is found that the combination of visual and auditory feedback provides opportunities for focus on larger concerns while still providing the opportunity to point out specific portions of text (Silva), similarly to how embedded or marginal comments function. Cavanaugh and Song’s (2014) research also noted some comparisons between the two feedback types. They explain, “Students in the study noted that the instructor’s tone was quite favorable when receiving audio comments. They found this in contrast to the tone communicated in written format” (p. 126). Their research also highlighted another difference between the two feedback types in which the focus of feedback provided shifted depending on the feedback type. Within written feedback, it was found that professors often focused on micro-level issues such as grammar and mechanics, while audio feedback typically focused on macro-level issues such as organization and overall topic of the paper (pp. 126-127). This finding was echoed within Silva’s (2012) research in which she explains that written feedback drew attention to specific sections of the paper such as specific words or sentences, while video feedback “afforded detailed discussion of macro level issues.” Students further noted that written feedback tended to be more specific, but audio feedback often was more detailed in providing examples (Cavanaugh & Song, 2014, pp. 127-128). In discussion of these findings, the researchers suggest that audio feedback provides a more similar experience to face-to-face instruction, which is echoed by some students’ opinions on how the audio feedback was more engaging in maintaining attention similar to when in the classroom (Cavanaugh & Song, 2014, pp. 128-129). Buck and others (2021) comment on similar findings as it pertains to written feedback, finding that students often utilized written comments from their tutors “to make the most formal revisions, such as changes in spelling, punctuation, and usage” (p. 38). In fact, this study finds that even when tutors do focus on macro-level issues in their written feedback, students “do not respond to those comments most frequently,” and instead opt to focus on micro-level issues (p. 38). Student preferences for feedback types tended to differ, with these studies by Silva, and Cavanaugh and Song highlighting the importance of both options. Both studies show that students found written feedback to be valuable for the revision process but enjoyed the more personal mode of feedback within the video or audio feedback (Silva, 2012; Cavanaugh & Song, 2014, pp. 127-129). In the case of Silva’s research, the students who participated requested that their professor utilize a “hybrid approach” of the differing feedback types at the end of the study. While the research above highlights many findings on asynchronous tutoring, this study intends to fill the gap in research on multimodal feedback methods within asynchronous writing tutoring. This study emphasizes the importance of how student experiences may change depending on various feedback types, particularly when one type of feedback is used in combination with another type. While previous research focuses on the impacts of separate feedback types, often not within a tutoring setting, this study investigates how a structure containing multiple feedback methods enables students to engage with their writing feedback in a tutoring setting. At a small, private, comprehensive college in the Mid-Atlantic, Drop-Off Essay Review (Drop-Off) was introduced to the Writing Center in the fall of 2019 to implement asynchronous tutoring alongside in-person and Zoom options. Students are able to sign up their paper, prompt, and rubric through an online submission form for a Drop-Off appointment and receive feedback from a writing tutor by 9 pm the same day as their appointment. Drop-Off utilizes three main forms of feedback: marginal comments left directly on the student’s paper, a cover page attached to the top of the student’s paper, and a screencast video made through Vidgrid provided through a link in the cover page. Tutors are provided instructions for conducting Drop-Off appointments. Such guidelines include leaving feedback that address higher-order concerns such as organization and local concerns such as grammar and mechanics feedback where appropriate. These guidelines also instruct tutors to utilize their recordings to either summarize or explain the feedback they provide through comments and the cover page summary. Finally, tutor instructions for Drop-Off are to spend up to 60 minutes on each appointment without going over this time limit. The cover page summary portion of feedback includes various pieces of information for students to review. First, the rubric provides a section for the tutor to greet the student and introduce themself by name. The next section of the cover page provides a link to the video summary or explanation that the tutor created, while the third section is optional for tutors to utilize whenever additional disclaimers are needed. A notable disclaimer is one warning the student that the tutor did not receive the assignment instructions, and, as such, was not able to ensure that the paper met all requirements; however, multiple disclaimers exist for tutors to utilize (Fig. 1). The rest of the cover page provides the assignment requirements and tells the student which requirements were met, provided that the student attached instructions to their appointment, and gives the three priorities that the tutor focused on when providing feedback. Then, the cover page provides sections for the tutor to point out what the student did well in their paper and what they could change to improve upon their paper. To view the full Drop-Off cover page and its contents, see Appendix A.
June 2024
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Abstract
In a case study involving three asynchronous online professional writing courses, this research investigates students’ abilities to establish a social presence and build team cohesion via collaborative, team-based writing projects. Using the Community of Inquiry (COI) framework, this study is situated in the understanding that teaching and learning in higher education are not about the mere transmission of knowledge but that “teaching and learning are inherently interactive” as the terms of “community” and “inquiry” used in the framework suggest. Prior researchers have also established a clear connection between one element of the COI framework— social presence and student satisfaction in online courses. Findings from this study indicate participation in collaborative team assignments contributes to team cohesion and positively affects students’ ability to establish their social presence within online environments as well as transfer their knowledge to other contexts.
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Personalizing first-year writing course design and delivery: Navigating modality, shared curriculum, and contingent labor in a community of practice ↗
Abstract
This article describes five first-year writing instructors’ experiences with personalizing shared curriculum across three different course delivery formats (face-to-face, hybrid, online). The data is drawn from teaching journals that the co-authors, a non-tenure track, part-time Lecturer and a tenured Writing Program Administrator, and three Graduate Student Teaching Associates completed throughout Fall 2022. The findings illustrate both benefits and drawbacks related to shared curriculum: discussing and troubleshooting curriculum in a community of practice is highly valuable, but separating course delivery from course design is challenging. In our study, those challenges manifested as disconnects between course content and disciplinary identity, as well as personal feelings of failure. On the other hand, the need to personalize shared curriculum across multiple delivery formats proved productive, especially when instructors used asynchronous online materials as a starting point to develop hybrid and face-to-face lesson plans. Ultimately, we advocate for more conversations about how writing programs can support contingent faculty as they personalize shared curriculum through both course delivery and design, and we offer an example of a successful community of practice that revises shared curriculum in response to community members’ experiences with teaching in multiple modalities.
May 2024
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Abstract
In the fall of 2018, the First-Year Composition program at North Central Texas College (NCTC) initiated what informally became known as the Textbook Project. Our goal was to provide our community college students with innovative, imaginative, and inspiring classroom experiences that paralleled the high-impact opportunities their peers were afforded at four-year universities. The Textbook Project encompassed five key features: an NCTC-specific textbook, a campus-wide common read, resources for faculty and students in our college’s LMS, a college-wide lecture series, and funding for faculty professional development. Five years later, the project’s emphasis on continuity through collaboration has revitalized the department through faculty engagement and increased student success.
March 2024
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Abstract
Asynchronous workshops have potential as a flexible and accessible tool for instructor professional development. Translating synchronous workshops into asynchronous versions represents an opportunity to expand access to training materials, but translating across modalities is a challenge. As facilitators of the Colleges Online Learning Academy summer fellowship program, we outline our process for developing asynchronous workshops focused on pedagogy and digital learning for graduate student instructors. We evaluated participant engagement and accessibility based on survey responses (n=10) and workshop artifacts. Our four asynchronous workshops consisted of multimodal modules with video clips from the synchronous sessions and engagement opportunities on Jamboard. We found low Jamboard engagement from asynchronous participants, but high engagement in multimodal modules. Potential barriers to access included mental health, Wi-Fi access, English language comprehension, and a lack of discussion, but many participants (4 of 9) reported no access barriers. We provide recommendations for developing engaging, accessible, and content-rich asynchronous workshops from synchronous workshop materials.
January 2024
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Digital Video as a Discussion Board: A Case Study and Collaborative Autoethnography of Experiences ↗
Abstract
This article presents a case study of an online class in technical and professional communication pedagogy (the teaching of technical and professional writing) that uses digital video technology for discussions. Because students in the class share their experiences using the video technology, the study uses a collaborative autoethnography framework to learn if the digital technology, Flipgrid, would enhance students’ experiences with discussions in an online class compared to their experiences with discussions on traditional discussion boards. Providing such exposure to a new technology tool can help students gain the confidence that is necessary for learning new technologies in the workplace. When the technology did not provide the hoped-for results after a few weeks, the class stopped using it, returning to the traditional discussion board in the learning management system, which can be more effective when teachers participate and organize students into small groups. Reflecting on what happened, students in the class collaborated on this article to share their experiences.
2024
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Abstract
This article argues that in the teaching of writing online, incidents of linguistic discrimination can be (in)directly caused by faculty unfamiliarity with online teaching best practices, lack of critical linguistic awareness, and the prevalent legacy of racist and monolingual ideologies. To address this issue, it is necessary to cultivate empathy as a bridge between instructors and students. This article calls for the interconnectedness of empathy and linguistic justice in online writing courses as tools to create more equitable and inclusive environments for all students. The article uses data from a longitudinal, cross-institutional study to apply an empathetic, linguistically just approach to OWI to examine assumptions around technology instructions and use. The authors stress the importance of understanding student perspectives and experiences and outline strategies that humanize students in online writing courses. Implications for teaching include a need for increased reflexivity and pedagogical clarity.
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Abstract
This study explores the discursive practices the researcher utilizes during recurring asynchronous writing consultations to engender mutually adjusted and context-driven interactions meaningful to writers’ development during virtual tutoring. While earlier studies have critiqued asynchronous tutoring for its inability to efficiently promote the writing center philosophy, the inevitability of writing centers’ transition to online modes due to the global COVID-19 pandemic warrants that writing center scholarship rethink the effectiveness of these online spaces. This study utilizes a discourse-analytic approach to analyze textual data collected from both WCONLINE and drafts I, the tutor, worked on. Individual interviews are also collected to ascertain writers’ perception of recurring asynchronous writing consultations as conversational. Textual analysis reveals that conversations occur in recuring asynchronous writing consultations on three contextual layers: first is the opening phase; second is the dialogic phase; and third is the closing phase. Interview data also shows that participants perceive their asynchronous sessions as conversational as those sessions not only function to inform, elicit, direct, and suggest, but also promote familiar relationships and provide affirmations. The study concludes by offering recommendations on how to retool the asynchronous writing consultation as not a lesser appointment option but a different option with the same opportunity as traditional writing consultation.
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Using Content Analysis and Text Mining to Examine the Effects of Asynchronous Online Tutoring on Revision ↗
Abstract
What do writers do with the feedback they receive? While the answer will vary depending on the writer’s experience and the rhetorical situation, understanding what writers do can provide important information for course redesign and professional development of tutors and instructors. In this first of two manuscripts, the authors examine how first-semester, first-year writing students use responses provided via asynchronous online tutoring (AOT) in revising their assignments. Our primary research question was: What was happening in—and after—those tutorials? We addressed this question by a process of narrowing and refining of data analysis toward increasingly precise inferences as we progressed from automated to coded analysis, which culminated in examining the drafts submitted for tutoring, tutor feedback, and the subsequent assignments submitted for evaluation in the students’ FYW courses. In parallel, we describe the writing analytics–informed methods used to do so in hopes that others will be compelled to replicate or extend this work in their own contexts. We found that students made corresponding revisions at both macro and microstructural levels when provided with directive or declarative feedback, and they made few revisions when tutors provided open-ended questions.
December 2023
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What Can Technical and Professional Communication Do for UX Education: A Case Study of a User-Experience Graduate Certificate ↗
Abstract
<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Introduction:</b> We present a case study of a user-experience (UX) graduate certificate. This program is part of a stackable group of credentials offered by a larger technical and professional communication (TPC) program. Our goal was to gather feedback from graduates, supervisors of graduates, current students, and instructors to identify best practices, challenges, and other lessons that can help TPC programs contribute to UX education. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> The UX graduate certificate program is a 16-credit, fully online program that learners can complete in nine months. The program draws learners of diverse backgrounds and has enabled them to become UX professionals. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case:</b> UX education programs have sprung up across the academy and industry. Little scholarship, however, has examined the effectiveness of these programs. As TPC competes with other organizations in UX education, it is critical to investigate TPC-originated UX programs. It is particularly helpful to juxtapose the perspectives of the classroom and industry. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methods:</b> We conducted 13 semistructured interviews. These interviews examine, among other topics, what draws learners into the certificate program and how the certificate program has helped them in their subsequent career advancement. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> We found that a short-term, asynchronous certificate program is effective for novice learners to get into the UX field and advance their career. The most prominent strengths of this program include its conceptual depth, its quality of teaching, and its flexible learning. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusion:</b> TPC programs have a distinctive role in shaping UX education. The power of their rhetorical foundation enables them to cultivate UX leaders and advocates. In turn, UX education helps TPC programs adapt to the changing landscape of higher education.
September 2023
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Instructional Note: Seeing All Students as Writers: Video-Based Discussion Board Strategies for Remote Classrooms ↗
Abstract
This article presents a video discussion board assignment designed to foster belonging and academic language practice in a remote classroom. We consider how the assignment supported robust discussion and multimodal composition in Critical Reading and Writing, a course run with synchronous and asynchronous components during the COVID-19 pandemic at a technical college.
July 2023
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On the perceived usefulness and effectiveness of Eduflow as a supplementary tool for online writing instruction ↗
Abstract
This paper centres around the use of Eduflow, a novel online learning management system (LMS) which was introduced in a university-level Academic Writing course in response to the challenges brought about by the mandatory switch from face-to-face to online writing instruction (OWI) over the course of the COVID-19 pandemic. In this paper, Eduflow is piloted with a group of second-year university students of English language and literature at Ss. Cyril and Methodius University in Skopje. These students chose to fulfil their Academic Writing course requirements by compiling a writing portfolio. The rationale behind the use of this platform was the assumption that it would facilitate the online management of all the stages of the essay writing process: Writing a first draft, doing a peer review of essays created by fellow students, considering the comments received from fellow students, reflecting on one’s own writing by doing a self-review, and finally, submitting the final version. The relentlessness of the pandemic led to the continuous application of this learning management system over the course of two entire academic years, each year with a different group of students. An online survey on the perceived usefulness and effectiveness of Eduflow was administered among the second generation of students who used this platform. As this small-scale analysis demonstrates, despite experiencing some easily resolvable minor technical difficulties, these students generally found Eduflow effective and useful as a supplementary tool for online writing instruction and showed particular appreciation for the collaborative peer review experience.
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And Gladly Teach: Cultivating Learning Community in an Asynchronous Online Advanced Writing Course for Multilingual International Students ↗
Abstract
Preview this article: And Gladly Teach: Cultivating Learning Community in an Asynchronous Online Advanced Writing Course for Multilingual International Students, Page 1 of 1 < Previous page | Next page > /docserver/preview/fulltext/ce/85/6/collegeenglish32619-1.gif
June 2023
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Abstract
<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> Fluent and accurate speaking is an essential set of skills that engineering students strive to achieve, as they can lead to better job placement and a promising future. This article documents a speaking assessment carried out among 120 engineering students who have undergone two semesters of Technical English courses in the final year of their study. The students from diverse departments opted for the English for Competitive Exams elective course to improve their English language proficiency. The objective of the elective is to train the learners in essential language components for facing high-stakes competitive exams with an integrated language skills approach. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> This linguistics-focused study documents a cluster strategy, a pedagogical attempt at speaking, with a culminating self-reflection phase. The strategy cluster was thoughtfully designed and integrated throughout the semester to enhance the students' speaking competency. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. How do learners perceive the effectiveness of speaking skills practice given to them in the online sessions? 2. What benefits through feedback have learners achieved during these sessions? 3. How do students perceive the role of self-directed efforts toward improving their speaking skills? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methods:</b> Students were trained on speaking skills as part of a semester-long online course, and an assessment for speaking skills was designed in which students answered 10 self-reflective questions about their perception and usefulness of practice, feedback from the instructor and peers, and self-directed efforts. Each student's recorded audio file of an average of 11 minutes 24 seconds was uploaded to the learning management system (LMS) as part of the assessment. A qualitative and interpretative investigation of their answers reflecting their learning experiences during the semester, based on the activities and self-regulation, and their self-rating were analyzed thematically. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results and discussion:</b> The findings of the metainvestigation show significantly valuable insights with potential implications on the language teachers’ perception of teaching speaking skills in the classroom, especially in the current online environment. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> We conclude that using the strategy cluster comprising practice, feedback, and self-directed efforts with a culminating phase of oral self-reflection is highly beneficial in developing speaking skills in engineering courses focusing on technical communication.
April 2023
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Abstract
Abstract Christy Tidwell reflects on the shift from teaching in person to teaching online asynchronous classes during COVID-19. This shift involved a combination of labor-based grading and using Discord as a central space for the class, both of which aimed to center and engage students and relationships with students rather than further automate the class. Tidwell concludes by commenting on ways that these tools and techniques remain useful even when returning to the in-person classroom.
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Abstract
AbstractThis article explores some pedagogical challenges and opportunities introduced by higher education's increased reliance on private learning management systems (LMS) during the COVID-19 pandemic. It theorizes LMS as an expression of neoliberalism and argues that critical literacy, as a method, should be done to (rather than simply through) LMS. Specifically, it examines two case studies of student interactions with the LMS during an asynchronous first-year writing course.
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Abstract
In the winter of 2022, I had planned a place-based literature course on Providence at the Rhode Island School of Design. A series of outings formed the backbone of the class: my aim was to have students connect to the place where they lived through experiences like standing atop the landfill to understand the afterlife of their waste and touring a colonial house to trace the violent foundations of the city's wealth. Instead, due to the omicron-variant surge, the course was largely conducted over Zoom and all but one outing became virtual. I found that a disorienting, nearly absurd sensation clouded the course when we discussed places that we should have been inhabiting together; instead of bridging the distance between the texts and the world, in the end, the course only accentuated that distance.Postcolonial/ecocritical place-based teaching is challenging for the precise reason that it is based on place and our places are changing now more than ever. And yet, as the kind of teaching the planet needs becomes more difficult, it also becomes more essential. In his foreword to Teaching Postcolonial Environmental Literature and Media, Graham Huggan asserts that “teaching is the most valuable thing we postcolonial/environmental scholars do” (xiv). Amid global health and ecological crises that perpetuate, Teaching Postcolonial Environmental Literature and Media is a collection invaluable for its compilation of teaching ideas, resources, and commentary on the field of postcolonial environmentalism. But perhaps more importantly, it is invaluable for the sense of community it creates among educators who continue to dedicate themselves to a livable future.At its core, Teaching Postcolonial Environmental Literature and Media aims to show the analytical and pedagogical import of considering social and environmental injustices together through postcolonial ecocriticism. Editor Cajetan Iheka writes about the collection this way: “Taken together, the growing interest in postcolonial ecologies and the demand for a diversified curriculum addressing social concerns, including the climate crisis, makes this book a crucial contribution to the environmental humanities” (5). The majority of the essays are field-tested success stories of teaching postcolonial ecocriticism that offer a snapshot of the contributor's course. Most courses are literary, and while some are more typically environmental and others postcolonial, all experiment with the overlap of the two in exciting ways. The collection is particularly useful for teacher-scholars who know one side of the critical conversation—either postcolonialism or ecocriticism—and are wanting to bring the other to bear on their thinking and teaching.In recent years, postcolonialism has advanced the field of ecocriticism, a field long dominated by a Euro-American epistemology that put forth romanticized imaginings of pristine nature and prioritized wilderness conservation. While this hegemonic strand of environmentalism was challenged by scholars from a range of social and disciplinary perspectives, stoked in part by the US environmental justice movement in the 1990s, the conspicuous dearth of postcolonial analysis from ecocriticism remained. Due in part to the contributions of major critics like Graham Huggan, Rob Nixon, and Elizabeth DeLoughrey, the second decade of the twenty-first century has come to mark what Iheka calls “the ecocritical turn in postcolonial studies,” characterized by increased critical attention to “the inextricability of colonial plundering from environmental conditions” (1). The recognition that colonialism and neocolonialism—and the world order they uphold—are dependent on land theft, resource extraction, and the degradation of Indigenous cosmologies with devastating consequences for people and the environment has fundamentally impacted both postcolonial and environmental studies, leading to the rise of postcolonial ecocriticism.This collection contributes to the critical project of postcolonial ecocriticism by emphasizing the practice of teaching it (even as you will also learn much about postcolonial ecocriticism itself from this impressive group of scholars invested in advancing and diversifying the field). Although there is now a number of major works that take up the study of postcolonial texts and environmental concerns, Iheka points out in his introduction that “none of them explores teaching postcolonial environmental texts” (3). Published in 2021, Teaching Postcolonial Environmental Literature and Media is especially timely, as it responds to the growing demand by students that their education attend to past and present environmental and racial injustices. Uniquely positioned to expose these injustices, postcolonial ecocritical texts can help us teach the afterlives of colonialism that dually exploit local communities and environments.As you might expect from a collection that spans two fields, Teaching Postcolonial Environmental Literature and Media is impressive in its scope and breadth: twenty-seven essays are organized into six sections. The geographic diversity of the literary and other cultural media analyzed in the book, and to a lesser extent the classrooms themselves, soundly positions the project in a global context. Together, the contributors draw on an “expanded sense of the postcolonial” (9) by including colonized spaces from the Global North in their discussions of the Global South. This approach is important, as it underscores shared systems of exploitation and solidarity outside region or nationhood. The collection also features canonical ecocritical and/or postcolonial texts like Indra Sinha's Animal's People and Ken Saro-Wiwa's Month and a Day alongside newer ones like Nnedi Okorafor's Lagoon and Mohsin Hamid's Exit West, making it valuable to faculty who teach introductory and advanced literature courses. Finally, as the title emphasizes, the book examines media other than literature, and several key articles focus on teaching visuals, a crucial component of many environmental humanities courses.The first five essays, which constitute “Part I: Background and Theoretical Foundations,” showcase the intersections among postcolonial ecocriticism and other major theoretical frameworks, including environmental justice, Indigenous, queer, disability, and place studies. In the opening essay, Byron Caminero-Santangelo is motivated by “the unique contributions that postcolonial ecocriticism could make to transformative ways of imagining the world and to possibilities for action” (23). Arguing that environmental justice struggles in the Global South “are neither belated nor peripheral” (24), he shows instead that these struggles foreground fundamental elements of injustice, such as the role of multinational and transnational actors, too often ignored in US-centric conversations of environmental justice. Even as Caminero-Santangelo writes toward a global conceptualization of environmental justice, he acknowledges the equal importance of paying attention to specific and local circumstances. Throughout, the collection is animated by this “generative tension” (26) between the universal and the particular that centers the field of postcolonial ecocriticism.Together the contributors to section 1 unsettle the United States and Europe as epistemological strongholds in mainstream environmentalism. In “Finding Balance: Disability and the Ecocritical Lens,” Roanne L. Kantor describes the limitations in how disability is generally studied in the Global North. When disability is approached as socially constructed, in which “impairment happens offstage, such that its causes cannot be politicized or legally redressed” (55), it elides bodily harms inextricable from environmental hazards and disparities in medical care, as in Sinha's Animal's People and Rohinton Mistry's Fine Balance. Similarly, Brady Smith's “Place and Postcolonial Megacities: A Project-Based Approach” redresses the historic exclusion of urbanity in Euro-American literary traditions of “place” through a project-based course that examines how Okorafor's Lagoon complicates many students’ preconceived ideas of the environment.Pedagogy takes center stage in “Part II: Global Ecologies and Uneven Flows.” Each contributor shows how the study of postcolonial environmental literature necessarily shapes the structure and aims of their courses. Examples include creating opportunities for students “to discover their own power” through assignments like an open-ended field journal (81). In Margaret Anne Smith's “Decolonizing the Environmental Classroom: Increasing Student Agency through a Journal Assignment,” excerpts from these journals enable student voices to dominate that essay. Perhaps most radical, Elaine Savory describes a course that integrates lecturers from various environmental fields in the close reading of literary texts. Together, the essays in part 2 demonstrate how postcolonial ecocriticism is by definition interdisciplinary and intersectional because, as Savory puts it, “to think about the environment in postcolonial space is to think globally and locally at once, beyond disciplines and across time” (105).More localized considerations of postcolonial ecocriticism are featured in “Part III: Regional and Local Perspectives,” and Christina Gerhardt opens the section with a region that exemplifies climate injustice: the Pacific Islands. In her environmental humanities course, students explore the threat of sea level rise and the politics of representation as they view map collections and read Pacific Island literature, including Kathy Jetñil-Kijiner's Iep Jāltok: Poems from a Marshallese Daughter and Craig Santos Perez's From Unincorporated Territory [Hacha]. In choosing an island to represent in both essay and map form, students in the course are primed to think through ideological questions like who and what is centered in each representation and to what effect. Other essays develop these themes of positionality and audience. I particularly appreciate Salma Monani's honest appraisal of her pedagogical decision, as a woman of color in a majority-white classroom, to begin her introductory environmental course with “voices and situations familiar to [her] students” (132), even as the choice delays introducing Indigenous perspectives (Yurok, Hoopa, and Karuk) until a case study on water wars in the Klamath River Basin.While the third section brings together essays on a range of regions, from the Pacific Islands to the Caribbean to Latin America, it concludes with the challenges of using region as an organizing principle. There needs to be more attention on the Global East as colonizer and as colonized, Simon C. Estok insists, at the same time that teacher-scholars need to acknowledge the vast heterogeneity among East Asian nations. This work includes serious obstacles, not least of all because “teaching postcolonial East Asian ecocriticisms outside the region means teaching in a language and culture not of the region” (172). While most of ecocriticism is conducted in English, Estok includes untranslated Korean to highlight how “an inability to read something means an inability to receive the information contained in that writing” (172). Readers will find that Estok's essay resonates with critical linguistic conversations outside of this collection, including those on the politics of language in postcolonial writing, the traditional ecological knowledge embedded in Indigenous languages, and the need to diversify standard academic English in composition studies.“Part IV: The Lives of Animals” introduces the more-than-human community as an essential element of postcolonial environmental teaching. Although animal rights are often pitted against human rights—with one taking precedence over the other—essays by Jonathan Steinwand, Amit R. Baishya, and Jason Price eschew the hierarchal thinking that justifies environmental, racial, and (neo)colonial violence. Instead, both Steinwand and Baishya formulate courses that emphasize multispecies entanglement and, as Baishya defines, “the mutual constitutiveness of the human and the animal” (199). Price confronts the vexed animal studies debate on how to interpret cultural renditions of animals by teaching animist-realist African literature. Instead of reading animals as wholly outside symbolic meaning or not, Price helps students work toward “metaphoric-material approaches [that] successfully blend treatments of animals as literal and nonliteral without denying or backgrounding the animal” (221).Rhonda Knight and Mary Laffidy, a professor and a student, respectively, open the next section with a question that many of their co-contributors in the Global North grapple with: what scaffolding is required to help Western students engage responsibly with literature from other parts of the world? Their course focuses on speculative petro-fiction, in which new worlds are built on African and Caribbean cultures. Knight and Laffidy choose not to provide contextual resources directly but to create a multimodal assignment that guides students to fill in their own knowledge gaps. Students keep a reading journal and then rewrite parts of their journal for a public blog, building their capacity for research and communication in global digital contexts.The essays in “Part V: Extractive Ecologies, Environmental Justice, and Postcolonial Ecomedia” experiment with media that allow for new forms of storytelling. To understand art as a tool of empire and resistance, students compare hegemonic representations of the Caribbean with Haitian artist Edouard Duval-Carrié’s exhibit Imagined Landscapes, in which bright colors are notably absent from his paintings and glitter reflects viewers’ faces, details that lead students to consider their own role in the exoticism and exploitation of the Caribbean landscape (Charly Verstraet). (This essay immediately made me want to learn more about the exhibit and to incorporate more art in my classes.) Another course describes the digital project Colonize Mars, “part choose-your-own adventure novel, part nonfiction account of Mars exploration past and future, and part video game” (273), created by Rachel Rochester (and now available to the public) for students to contend with interplanetary colonization and terraforming, as well as to envision alternative, sustainable futures.What will strike you over and over as you move through Teaching Postcolonial Environmental Literature and Media is the reminder that the stakes of our teaching are high. “Effective environmental pedagogy,” Rochester writes, “must expose the ideological miasma that normalizes colonial violence and its trail of environmental and social catastrophe while invigorating learners to identify alternative means of inhabiting the world” (274). The final section of the collection, “Part VI: Place-Based Approaches,” highlights pedagogical methods that engender these alternative means of inhabiting the world by rooting students in place. In “Ecocriticism in Nigeria: Toward a Transformative Pedagogy,” Sule Emmanuel Egya outlines the challenges and rewards of teaching ecocriticism in a country where the field remains relatively new and of incorporating place-based practices. Class trips to “ecological zones” around campus cultivate students’ concern for local environmental conditions alongside the desire to become agents of change. Additionally, in their significant contribution to the collection, Kristin Lucas and Gyllian Phillips contemplate how to resist a place-based pedagogy that reinforces settler colonialism by centering Indigenous texts that ask their settler students in Canada to engage with the continuance of colonization, as well as restorative human-land relations.Far from being provincial or parochial, the place-based courses shared in the last section illustrate the relevance of the local in studies of the global and offer expansive imaginings of what place-based education can be. For example, comparative learning is presented as place-based when images of oil spills in Ogoniland and writings by Saro-Wiwa lead students in Malaysia to make connections between the power structures that govern both postcolonial places in what Shalini Nadaswaran describes as a “text-to-world-to-self sequence” (324). In the final essay, Sarah Dimick and Cheryl Johnson follow a similar sequence in writing about students in a postcolonial literature course visiting a Chicago-based environmental justice organization. The experience is guided by pragmatics—bringing students to locales depicted in the literature would have required international travel—but also politics: “Without domestic context, students from relatively unpolluted areas of the United States who enroll in a postcolonial environmental literature course may inadvertently come to associate sacrifice zones . . . with distant geographies” (349). For faculty or administrators who need to be encouraged to include field trips in university courses, this concluding essay showcases the critical, reciprocal, and hopeful learning that can happen when students engage with environmental justice community work.While too often “place” is reserved for the rural and place-based teaching as excursions into “nature,” this collection integrates throughout pedagogical methods that invite the careful study of varied places, including urban and built environments. In her book that asserts the specificity of global connections, Anna Tsing (2005: 3) asks, “Where would one locate the global in order to study it?” We might read each essay in the collection as a response to that question. In fact, one of the most provocative moments in relation to place-based approaches appears outside the section labeled as such in “The Colonial Relation between Digitization and Migration in Mohsin Hamid's Exit West” when Sofia Ahlberg asks students to track their online activity, calculate its corresponding carbon footprint, and “imagine which part of the world their finger actually affects as they click and drag on their devices” (246). While it is difficult to find any serious shortcomings with this smart and capacious collection, brushes with the virtual world like this one made me wish that explicit discussion of online courses had been included, especially given the challenges of making local, material environments come to in virtual Postcolonial Environmental Literature and Media will teacher-scholars in the fields of ecocriticism and postcolonialism to bring students to the place where the two to For an this collection, not only in the need for more postcolonial ecocritical teaching but also in the capacity to make to own course or the book, you will as you are in a of their and and, because course and are you will that it is more than to For the of the the contributors to this collection that you
March 2023
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Comparing Student Learning in Face-to-Face Versus Online Sections of an Information Technology Course ↗
Abstract
<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Background:</b> The recent COVID-19 pandemic forced most universities into online course delivery. As such, the rapid expansion of online learning and the prospect of its permanent increase for many institutions have sharpened the issue of the efficacy of remotely delivered courses. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Past studies have compared face-to-face (FTF) courses with online courses, with mixed results. However, the broad understanding is that efficacy differs based on the subject area. Educators frequently view theory-based courses as being better suited to online teaching than hands-on or experiential courses. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research question:</b> Can information technology courses—especially those that are more experiential and technical—be supported through online learning given the extent of differences in efficacy between online and face-to-face experiential, technical courses? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research methodology:</b> We compared multiple sections of an experiential IT Outsourcing class over several quarters in two course delivery modes. The two modes were FTF delivery and online synchronous delivery. Students in each course section responded to two surveys where they rated their knowledge of different topics at the start and end of the course. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> Online students reported greater increases in learning on average across all measured items. Self-reported knowledge gains were significantly greater in five items, mostly in soft skills and project management knowledge. The only significantly improved technical IT skill was in using software for virtual meetings. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions and implications for education:</b> We conclude that universities should embrace teaching experiential IT-based courses virtually, as it is possible to obtain greater improvements in self-efficacy, counter to much existing research. This is especially the case as instructional technology improves.
January 2023
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Abstract
AbstractThis essay argues that the emphasis on spoken contributions in English and other humanities courses can exclude disabled students. The COVID-19 pandemic's necessitation of online learning has forced instructors to offer students multiple entry points for conversation—not only through spoken dialogue but also text threads, anonymous polls, and communal annotation assignments. Instructors’ shifts in participation guidelines both before and at the height of the pandemic reveal faculty members’ adoption of a disability justice pedagogy that privileges flexibility. Drawing on these transformations, the author offers pragmatic suggestions for how to value course contributions beyond students’ capacity to voice their reflections aloud. The relinquishment of rigid academic expectations for participation makes space not just for students with disabilities but also for other minority populations, including women students, nonbinary students, first-generation students, and students of color who contribute their expertise in more capacious ways than the standard, discussion-based classroom allows. To conclude, the author considers how instructors might replicate accessible online tools—from Zoom chats to asynchronous platforms—in the return to face-to-face teaching. These new and primarily virtual forms of engagement reframe participation not as individual contributions to conversation, but as ongoing work intended for the purpose of community growth and collective care.
2023
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Abstract
Especially in the wake of the recent pandemic, asynchronous consulting has become increasingly central to writing center work. Yet writing center scholarship has little attended to the significant impact writer input can have on asynchronous writer-consultant exchanges. Drawing on asynchronous consultation data collected before and after our 2019 redesign of our writing center’s asynchronous system, this comparative study examines the specific effect of the writer appointment form on the nature of both writers’ requests for feedback (RFFs) and consultants’ resulting comments. Our findings suggest that differently designed appointments forms can scaffold significantly different kinds of asynchronous writer-consultant exchanges, especially visible in the different emphases writers and consultants put on issues of correctness, clarity, organization, and the writer’s rhetorical situation. We argue that, particularly in the case of asynchronous consulting—which can easily devolve to a “fix-it” model of consulting—it is important for writing center administrators to design asynchronous platforms that encourage both writers and consultants to more explicitly consider how the specific rhetorical features of a writing task can shape revising goals.
December 2022
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Abstract
This teaching practice paper discusses the implementation of writing support into subject courses at an early stage of university students’ studies, with a particular focus on the courses’ digital transformation during the Covid-19 pandemic. The paper presents a pilot project in which the original concept of the German writing fellow-program was adapted to a digital introductory lecture series in winter term 2020/21. 12 subject teachers received support for developing writing tasks for the lecture session they taught asynchronously. Six peer tutors were trained to support the 60 freshmen through text feedback and video consultations. The learning platform Moodle was used to provide all project participants with materials and information. The project results show a reduction of anonymity in this large online course, leading to less loneliness felt among first-year students. Additionally, the lecturers’ workload was reduced, the freshmen felt more secure in mastering their first writing task that took place off-campus and the writing fellows gained expertise for online consultations including respective tools and procedures. Consequently, this paper argues that it is worth implementing writing fellow support not only in smaller groups of advanced learners but also in introductory subject courses.
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Abstract
In response to COVID-19, educational stakeholders are transferring traditional, face-to-face instruction to the online learning environment. The purpose of this study was to determine if business instructors’ use of immediate behaviors and clarity, which have been found to help business students overcome their writing apprehension in the face-to-face learning environment, can also be used to help business students to overcome their writing apprehension in an online learning environment. Findings indicated that instructor immediate behaviors and clarity are not interventions for writing apprehension in the online learning environment. The instructional strategies business instructors rely on in the face-to-face classroom did not have the same meaning or effect on the online classroom.
October 2022
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Abstract
Written assessment feedback in higher education has been examined from different perspectives. However, there is limited empirical evidence of how tutors use language to provide assessment feedback on students’ assessed academic writing. By deploying the rarely used Appraisal framework in Systemic Functional Linguistics, this innovative study examined the use of evaluative language by tutors in feedback on undergraduate business students’ academic writing in two assignments at a distance university. The data consisted of 16 tutor assessment feedback summaries on eight students’ written assignments and interviews with those students. The Appraisal system of Attitude (Judgement, Appreciation and Affect) was used to analyse the evaluative language of the summaries. The analysis of student interviews provided insights into their perceptions of tutor feedback, complementing the linguistic analysis. The findings suggest that tutors’ evaluative language was primarily used to judge students rather than to appreciate the assignment, and show their emotional reactions, potentially owing to the distance learning context. Additionally, while most of the feedback was perceived positively, students found certain types of tutor feedback less helpful. The paper has implications for moving assessment feedback research forward through applying the Appraisal framework, improving assessment strategies and tutor formative feedback practices in writing assessment.
August 2022
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Abstract
Learning management systems (LMSs) are a common software many higher education institutions rely on to facilitate online, hybrid, and web-enhanced courses. However, while our students use the LMS for online learning, less often do they study the LMS as a cultural artifact that shapes how learning happens. This assignment prepares first-year writing students to disrupt the perceived neutrality of LMSs. Students study the LMS and grapple with issues related to technology, power dynamics, audience, and purpose that are foundational to their reading and writing of other texts. Before engaging in this project, students practice conducting rhetorical analysis and inquiry research that prepare them for the kinds of thinking and questioning required for the final LMS project. The final project for the course is a three-part LMS project that culminates in a digital presentation.
July 2022
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Abstract
This study uses examples from a case of everyday technical and professional communication (TPC) at a small multinational company on the Mexico–U.S. border to illustrate how coordinating analytical frameworks commonly used in TPC analyses—activity theory (AT) and actor-network theory (ANT)—can help TPC scholars and practitioners negotiate interpreting others’ asynchronous communication fairly and justly, even in complex, intercultural contexts. The examples illustrate why developing normative ethics for the 21st century requires attention to the ways that goal-oriented activity and the flat, networked interaction of the human, nonhuman, and black-boxed forces intersect in everyday TPC practitioners’ lives and work.
February 2022
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Abstract
The COVID-19 outbreak impacted regional Australia in ways yet to be measured; for many of the country’s regions, the pandemic immediately followed natural disasters including droughts and bushfires. In such affected regional communities, activities such as writing offer opportunities for pleasure, engagement, and connectedness. Yet the restrictions developed in response to COVID-19, such as the need to move traditionally face-to-face learning online, significantly disrupted the usual way of undertaking these activities. For the New England Writers Centre (NEWC), a productive community writing organisation operating in the North Western part of the state of New South Wales in Australia. These restrictions required both quick responses and more long-term consideration of the ways writing instruction is delivered to the community it serves. This profile provides an example of a community-based writing project, an online course in writing historical fiction, developed in response to COVID-19 restrictions. The profile offers three distinct perspectives on the course: Chair of the New England Writers Centre, Sophie Masson, gives an overview of the Centre’s role in the region, the effect of the pivot to online teaching on the centre’s programming, and the initial learnings that impact the centre; online workshop facilitator Ariella Van Luyn provides an overview of the pedagogical design principles and learning objectives underpinning the design of the course and her observations of participant engagement; and NEWC program director and workshop participant Lynette Aspey reflects on her experiences learning online. Together, these three perspectives offer initial findings about online community writing instruction useful to other regional writing organisations.