Raffaella Negretti, Hans Malmström, and Jonathan Weidow Abstract In this program profile, we describe the development of an integrated, genre-based writing curriculum in first-year engineering physics at a technical university in Sweden. The curriculum aimed at supporting undergraduate students develop disciplinary literacy and an understanding of the exigencies that different scientific genres fulfill, with a […]

ChatGPT has created considerable anxiety among teachers concerned that students might turn to large language models (LLMs) to write their assignments. Many of these models are able to create grammatically accurate and coherent texts, thus potentially enabling cheating and undermining literacy and critical thinking skills. This study seeks to explore the extent LLMs can mimic human-produced texts by comparing essays by ChatGPT and student writers. By analyzing 145 essays from each group, we focus on the way writers relate to their readers with respect to the positions they advance in their texts by examining the frequency and types of engagement markers. The findings reveal that student essays are significantly richer in the quantity and variety of engagement features, producing a more interactive and persuasive discourse. The ChatGPT-generated essays exhibited fewer engagement markers, particularly questions and personal asides, indicating its limitations in building interactional arguments. We attribute the patterns in ChatGPT’s output to the language data used to train the model and its underlying statistical algorithms. The study suggests a number of pedagogical implications for incorporating ChatGPT in writing instruction.

This study explores student engagements with hybrid writing courses, revealing their experiences and perceptions of a modality that blends in-person and online instruction. Hybrid learning as a format is often overshadowed by its association with fully online instruction. After a number of writing courses on our campus were redesigned for hybrid delivery, we conducted interviews and focus groups with students taking those courses. What we found, among other things, was that students largely saw hybrid writing courses as striking a balance between the flexibility of online learning with opportunities for human contact and the social presence afforded by in-person class meetings. Even more intriguing, though, was how students talked about the purposes of—and relationships between—the online and in-person components of their hybrid courses. In other words, it was not just the case that students appreciated hybrid learning, but also that clear patterns emerged in the meanings and values they ascribed to the constituent elements of these courses and the perceived cohesiveness of instruction across the modes. This study ends with implications for the design and implementation of hybrid writing courses, and it emphasizes the need for further scholarship that recognizes the unique affordances and challenges of this instructional modality.

Abstract Although the collected essays in this special issue were not expressly intended to address the impact of the digital environment on current pedagogies, all the contributions demonstrate in one way or another how computer-based communication modifies the work of teachers and students. Using the key concepts of hybridity, spatiality, connectivity, and user response, this essay describes how the internet, as the dominant twenty-first-century medium for knowledge exchange, has become the filter through which medieval ideas are presented and received. Hybridity refers to a teaching approach that combines face-to-face with virtual, computer-mediated (and often asynchronous) methods, whereas an awareness of spatiality emerges from the advanced geo-location tools now used unthinkingly. Connectivity allows for the creation of virtual communities and communications among their members, while user response refers to the many ways that the digital world supports and even encourages input about computer-based ideas. Since the medieval and digital eras share many characteristics not found in cultures of print communication, making such connections, and thereby crumpling the timeline, can often be automatic and perhaps even unintentional for instructors. The methods described in all the contributions demonstrate the validity of medieval themes for the modern world, which in turn can be effective tools to reach learners beyond traditional academic settings.

This article shares findings from a research study on writing students’ preferences, needs, and success rates across in-person, hybrid, and asynchronous online modalities and the implications for department scheduling.

ChatGPT and other LLMs are at the forefront of pedagogical considerations in classrooms across the academy. Many studies have spoken to the technology’s capacity to generate one-off texts in a variety of genres. This study complements those by inquiring into its capacity to generate compelling texts at scale. In this study, we quantitatively and qualitatively analyze a small corpus of generated texts in two genres and gauge it against novice and published academic writers along known dimensions of linguistic variation. Theoretically, we position and historicize ChatGPT as a writing technology and consider the ways in which generated text may not be congruent with established trajectories of writing development in higher education. Our study found that generated texts are more informationally dense than authored texts and often read as dialogically closed, “empty,” and “fluffy.” We close with a discussion of potentially explanatory linguistic features, as well as relevant pedagogical implications.

ABSTRACT The growing capabilities of large language models (LLMs) pose important questions for rhetorical theory and pedagogy. This article offers an overview of how LLMs like GPT work and a consideration of whether they should be considered rhetorical agents. To answer this question, the article considers structural and argumentative similarities in classical theorizations of rhetoric and the philosophy of Wilfrid Sellars. GPT’s particular method of encoding statistical patterns in language gives it some rudimentary semantics and reliably generates acceptable natural language output, so it should be considered to have a degree of rhetorical agency. But it is also badly limited by its restriction to written text, and an analysis of its interface shows that much of its rhetorical savvy is caused by the highly restricted rhetorical situation created by the ChatGPT interface.

The emergence of large language models (LLMs) has disrupted approaches to writing in academic and professional contexts. While much interest has revolved around the ability of LLMs to generate coherent and generically responsible texts with minimal effort and the impact that this will have on writing careers and pedagogy, less attention has been paid to how LLMs can aid writing research. Building from previous research, this study explores the utility of AI text generators to facilitate the qualitative coding research of linguistic data. This study benchmarks five LLM prompting strategies to determine the viability of using LLMs as qualitative coding, not writing, assistants, demonstrating that LLMs can be an effective tool for classifying complex rhetorical expressions and can help business and technical communication researchers quickly produce and test their research designs, enabling them to return insights more quickly and with less initial overhead.

In the fall of 2018, the First-Year Composition program at North Central Texas College (NCTC) initiated what informally became known as the Textbook Project. Our goal was to provide our community college students with innovative, imaginative, and inspiring classroom experiences that paralleled the high-impact opportunities their peers were afforded at four-year universities. The Textbook Project encompassed five key features: an NCTC-specific textbook, a campus-wide common read, resources for faculty and students in our college’s LMS, a college-wide lecture series, and funding for faculty professional development. Five years later, the project’s emphasis on continuity through collaboration has revitalized the department through faculty engagement and increased student success.

This article presents a case study of an online class in technical and professional communication pedagogy (the teaching of technical and professional writing) that uses digital video technology for discussions. Because students in the class share their experiences using the video technology, the study uses a collaborative autoethnography framework to learn if the digital technology, Flipgrid, would enhance students’ experiences with discussions in an online class compared to their experiences with discussions on traditional discussion boards. Providing such exposure to a new technology tool can help students gain the confidence that is necessary for learning new technologies in the workplace. When the technology did not provide the hoped-for results after a few weeks, the class stopped using it, returning to the traditional discussion board in the learning management system, which can be more effective when teachers participate and organize students into small groups. Reflecting on what happened, students in the class collaborated on this article to share their experiences.

In this article, we share strategies and data from a study constructed in a faculty learning community using course analytics to design, deliver, and track instructor-student communication—in the form of “nudges”—to improve student success. Although we do not feel comfortable making generalized conclusions from such a small sample, we think our data suggests that many students positively benefited from grade-based nudging. We also think it was extremely important that our nudging interventions focused on all students within the class, not only those who were not doing well. However, we acknowledge that the majority of the instructors said this type of work takes time.

This article presents a video discussion board assignment designed to foster belonging and academic language practice in a remote classroom. We consider how the assignment supported robust discussion and multimodal composition in Critical Reading and Writing, a course run with synchronous and asynchronous components during the COVID-19 pandemic at a technical college.

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There have been few studies examining the variation that exists within modes of feedback: for example, comparing how electronic text feedback created using Google Docs differs from electronic text feedback created using Microsoft Word or how audiovisual feedback created using TechSmith Capture differs from audiovisual feedback created using Screencast-O-Matic. However, the programs that instructors use to create feedback have different affordances, meaning that even within a single mode, the feedback students receive on their writing can vary significantly. To better understand the variation that exists within a single mode, this study investigates how affordances of Canvas Speedgrader, Google Docs, and Turnitin GradeMark impacted electronic text feedback.Based on analysis of 131 feedback files created using the 3 programs, in conjunction with 5 student surveys, and 2 instructor interviews, the study provides insights into how instructor written commentary (location, form, type, focus, and mitigation) varied by program and how participants perceived of feedback provided through the 3 programs. The study...s primary finding is that the affordances of the programs used to create electronic text feedbackresulted in significant differences ininstructorcommentary and instructor and student perceptions of feedback.

Abstract The 1973 Battle of the Sexes tennis match between Billie Jean King and Bobby Riggs provides an example of what I call “sport spectacle.” I define “sport spectacle” as a staged encounter in which the institutions of sports and media conjoin with the activities of individual athletes and the gaze of interested audiences to co-produce narratives in which athletic endeavors reflect, shape, or intervene upon social will in material and symbolic ways. Sport spectacle involves a contested co-production of meaning about a sporting event's social importance that occurs before, during, and—through the rhetorical processes of public memory—after the sporting event. I analyze how King and Riggs understood the match within women's movement discourse and the cultural evolution of tennis, in addition to how King and others have treated the match as a cultural touchstone that can be redeployed in public memory. Recent films When Billie Beat Bobby (2001) and The Battle of the Sexes (2017) offer very different characterizations of King's role as a social movement actor and the Battle of the Sexes as a social movement act. While When Billie Beat Bobby credits King with wide-ranging transformation of women's lives in a universe largely devoid of political context, The Battle of the Sexes anachronistically champions King as a closeted LGBTQ+ icon with a more nuanced understanding of sport spectacle as a transformational gathering that prepares spectators for political contestation. This case study contributes to a growing body of scholarship that attends to the nuanced rhetorical dimensions and political contexts of spectacle.

Abstract Christy Tidwell reflects on the shift from teaching in person to teaching online asynchronous classes during COVID-19. This shift involved a combination of labor-based grading and using Discord as a central space for the class, both of which aimed to center and engage students and relationships with students rather than further automate the class. Tidwell concludes by commenting on ways that these tools and techniques remain useful even when returning to the in-person classroom.

AbstractThis article explores some pedagogical challenges and opportunities introduced by higher education's increased reliance on private learning management systems (LMS) during the COVID-19 pandemic. It theorizes LMS as an expression of neoliberalism and argues that critical literacy, as a method, should be done to (rather than simply through) LMS. Specifically, it examines two case studies of student interactions with the LMS during an asynchronous first-year writing course.

This empirical study of a virtual writing marathon (Write Across America) theorizes a dynamic online ecosystem in which the five realms—virtual place, design, writing, sharing, and emotion—interact in the process of writing. The study has implications for students and for the professional development of writing instructors.

AbstractThis essay argues that the emphasis on spoken contributions in English and other humanities courses can exclude disabled students. The COVID-19 pandemic's necessitation of online learning has forced instructors to offer students multiple entry points for conversation—not only through spoken dialogue but also text threads, anonymous polls, and communal annotation assignments. Instructors’ shifts in participation guidelines both before and at the height of the pandemic reveal faculty members’ adoption of a disability justice pedagogy that privileges flexibility. Drawing on these transformations, the author offers pragmatic suggestions for how to value course contributions beyond students’ capacity to voice their reflections aloud. The relinquishment of rigid academic expectations for participation makes space not just for students with disabilities but also for other minority populations, including women students, nonbinary students, first-generation students, and students of color who contribute their expertise in more capacious ways than the standard, discussion-based classroom allows. To conclude, the author considers how instructors might replicate accessible online tools—from Zoom chats to asynchronous platforms—in the return to face-to-face teaching. These new and primarily virtual forms of engagement reframe participation not as individual contributions to conversation, but as ongoing work intended for the purpose of community growth and collective care.

AbstractInstructors of writing-intensive disciplines infrequently integrate cinematic media in composition curricula. Furthermore, when instructors use films in composition courses, they often treat films merely as supplemental texts tangentially relevant to course topics and prioritize teaching content rather than media or filmmaking. This pedagogical approach overlooks an opportunity to ask students to consider how the audiovisual rhetorical efforts can meaningfully harmonize or create dissonance with the content. In this research study, the author argues that students are active media consumers engaging frequently with media as a form of composition. He navigates the limitations of Gregory Ulmer and Lev Manovitch, whose early work stressing the primacy of media literacies in composition classrooms is nonetheless seminal to the author's larger claims of film's educational import. The author relates the results of the IRB-approved research of his composition students, who offer feedback about the use of film in the class. The author calls for greater attention to film instruction and curricula development for collegiate composition classrooms, urging educators to move beyond film's supplemental use and toward more educationally fruitful practices, including teaching active watching and basic film analysis. Film is a critical form of cultural communication and media, and the author contends that it is a pivotal part of the landscape of twenty-first century literacy engagements.

When most people think about the water coming from their kitchen faucets, they seldom consider where the water originates and how transporting it to their homes has environmental impacts. Utilities that supply water know the complexity of their systems, but from their position as a “utility,” they view their job as supplying safe water to their customers, not necessarily stewarding the environment. Consequently, when building large projects like dams, canals, and tunnels, utilities regard environmental disruption as a necessary byproduct of serving growing cities with water. Representations of these projects often replicate the “man conquering nature” frame, praising these engineering marvels for their defiance of nature. Denver Water, the utility that serves almost 1.5 million people on the arid eastern slope of the Colorado Rockies, has produced films describing its complex system since the early 20th century, and these films reveal an evolution of values from dominating nature to actively stewarding the environment. This paper reports on a grounded theory analysis of films produced by Denver Water between 1933 and 2018 examining how the films frame human relationships to the natural environment. The results reveal that the films increasingly express stewardship ideals over those of domination, with recent public communication actively advocating for environmental causes. The paper concludes by suggesting that we can learn important lessons from Denver Water about ethical organizational action for environmental stewardship.

This study uses examples from a case of everyday technical and professional communication (TPC) at a small multinational company on the Mexico–U.S. border to illustrate how coordinating analytical frameworks commonly used in TPC analyses—activity theory (AT) and actor-network theory (ANT)—can help TPC scholars and practitioners negotiate interpreting others’ asynchronous communication fairly and justly, even in complex, intercultural contexts. The examples illustrate why developing normative ethics for the 21st century requires attention to the ways that goal-oriented activity and the flat, networked interaction of the human, nonhuman, and black-boxed forces intersect in everyday TPC practitioners’ lives and work.

In this article, we explore how the concept of wayfinding allows us an opportunity to map post-collegiate writers’ complex and recursive movement in and out of different territories, realms, spaces, and spheres of writing ecologies.&nbsp; Focusing specifically on accounts from seven alumni who participated in focus group interviews during 2018-19, we offer stories of writers’ navigating the transition from college to workforce. Using wayfinding as our theoretical lens, we pay attention to the ways in which these writers articulate their increasing understanding of these domains -- college and post-college -- as far from separate. Such examples show us how alumni “find their way,” and introduce three emergent themes in our ongoing analysis of wayfinding. Our participants describe their ongoing and developing journeys as writers: (1) encountering the unexpected, (2) navigating career plans and paths, and (3) seeing beyond the boundaries of writing contexts. In each case, we narrate how wayfinding helps us illuminate the complex dynamics at play as these writers’ continue to explore how writing is meaningful in their lives and across multiple contexts.

Teaching and composing with multimedia humanizes online technical writing and communication classes. However, students do not always see the connection between multimedia instructional materials, multimedia assignments, and the course learning outcomes. Purposeful pedagogy-driven course design uses multimedia instructional materials to connect assignments, course materials, and assessments with course outcomes. Technical writing instructors can integrate synchronous and asynchronous multimedia elements to address not only the what and why of online technical writing instruction but also the how of multimedia instructional materials. Example multimedia instructional materials and student projects discussed in the article can increase student retention and promote engaged learning.

As a component of the Community of Inquiry Framework, social presence is typically defined as students “feeling real” enough to interact with and learn from peers online. This article complicates social presence for an online writing instruction (OWI) context, differentiating between social presence, social comfort, attitudes about online learning, and social learning. The study was initially designed to examine graduate students’ perceptions of social presence as an element of online teaching and learning in two sections of an Online Composition Pedagogy course offered in Spring 2020 and Summer 2020. The COVID-19 pandemic intensified the project, since students were now learning about hybrid and online pedagogy against the backdrop of their own experiences as emergency remote students and teachers. Analysis of 21 students’ reflections written during the courses indicates that distinguishing between social presence per se and social comfort, attitudes, and learning helps to account for the individual and social contexts of course participants. Ultimately, this article argues that simply inviting students to “feel real” or positioning yourself as a “real” instructor is not sufficient for establishing the types of social interactions that composition studies values.

Scholars in discourse studies have defined legitimation as the justification (and critique) of powerful institutions and their practices. In moments of crisis, legitimation tactics often shift. This article considers how such shifts are incited by unauthorized information leaks. Leaks, I argue, constitute freshly available texts that reveal privileged institutional information presented in a specialized rhetorical style. To explore how leaks are harnessed by institutional critics, I examine the 2013 Snowden/National Security Agency (NSA) crisis. Combining corpus analysis with discourse analysis, I explore how Snowden’s NSA leaks affected the online writing of the American Civil Liberties Union (ACLU). I also consider overlaps between the rhetorical patterns in the leaked NSA documents and those in the ACLU’s post-leaks writing. Findings from my analysis of legitimation and style categories suggest that, prior to the leaks, ACLU writers primarily used a character- and narrative-based style to delegitimize the NSA’s policies as illegal and secretive, and to push for their reform. After the leaks, though, the ACLU mainly used an informationally dense style rife with academic terms and vocabularies of strategic action, portraying NSA surveillance as massive and complex. As the documents moved from the NSA’s secret, technical discourses to public, critical discourses, the latter came to resemble the former rhetorically. These findings raise crucial questions about how critics can make use of leaks without necessarily relegitimizing institutional power.

This article describes an interdisciplinary, partially online honors course entitled Video Game Theory and Design. The article reviews the literature surrounding video games and technical communication and then outlines the learning objectives for the course. The authors describe individual and team-produced assignments and suggest game design techniques for motivating students. We explain how we assess different projects, including oral game pitches and the complex technical Game Design Documents that are students’ final deliverables. Finally, we discuss how game design techniques provide new perspectives on writing and generate new possibilities for technical communication assignments. We close by proposing three tactics that are useful for teaching technical communication students in hybrid and fully online courses: (a) nonlinear association for creative thinking; (b) team-based assignments for writing and editing using game-based tools; and (c) iterative prototyping and playtesting for multimodal production. Each tactic is contextualized using examples drawn from the field.

In increasingly online higher education environments, instructors must develop positive and community-oriented learning environments, equivalent to, if different from, face-to-face learning experiences. Connectivism and communities of inquiry are complementary theories that facilitate the design and development of online learning and enable online learners to connect with peers. This article discusses two pedagogical interventions that encourage connectivism and foster communities of inquiry in online technical communication programs: (a) a face-to-face orientation workshop at the beginning of an online program and (b) a peer-review activity in a research methods graduate course. The article explains the development, deployment, and evaluation of the activities.

Teaching and composing with multimedia humanizes online technical writing and communication classes. However, students do not always see the connection between multimedia instructional materials, multimedia assignments, and the course learning outcomes. Purposeful pedagogy-driven course design uses multimedia instructional materials to connect assignments, course materials, and assessments with course outcomes. Technical writing instructors can integrate synchronous and asynchronous multimedia elements to address not only the what and why of online technical writing instruction but also the how of multimedia instructional materials. Example multimedia instructional materials and student projects discussed in the article can increase student retention and promote engaged learning.

In this article, I take up the underrecognized and almost unstudied literacy work of Maria Varela, a Latinx Student Nonviolent Coordinating Committee (SNCC) staff member in charge of developing literacy materials for African Americans in the South during the 1960s. I analyze the use of community activism in the multimodal literacy materials that Varela and African Amer- ican communities collaboratively produced. These filmstrips played a critical role in those communities developing a new ethos of place: an imagined and embodied relationship between local and national communities that offers a new identity, sense of participatory agency, and place from which to speak.

We surveyed 803 undergraduates at a large public university about their online writing practices. We find that despite wide platform access, students typically write in a narrow range of spaces for limited purposes and audiences, with a majority expressing rhetorical concerns about writing in digital spaces. These findings suggest rich opportunities for writing instructors to better help students negotiate the terrain of online public discourse.