The Internet has helped to change who writes about science in the news, how news is written, and how it is taken up by different audiences. However, few studies have examined how these changes have impacted the uptake of scientific claims in online news writing. This case study explores how online news genres take up knowledge claims from a research article on climate change over a period of one year and shows how shifting boundaries between rhetorical communities affect genre uptake. The study results show that online news writers predominantly use the news report genre to cover research findings for 48 hours, after which they predominantly use the news editorial genre to engage these findings. Analysis suggests that the news report genre uses the press release and the article abstract as intermediary genres, but the news editorial uses only the abstract. I argue that the switch between genres repositions the scientist, the journalist, and the public epistemologically, a reorientation that favors uptake in news media outlets supporting action to mitigate climate change and its effects.

This pilot study details how a Practitioner Inquiry methodology was implemented as both a practice and research heuristic in our center. I explain how I draw from the foundational tenets of Practitioner Inquiry (Nordstrom) to foster collaboration among consultants and between consultants and the director in the running of our center. At the same time, I employ Practitioner Inquiry as a framework to produce Replicable, Aggregable, Data-supported (RAD) research to determine the efficacy of this approach in terms of consultant learning and their professionalization through qualitative and quantitative discourse analysis on consultants’ end-of-semester anonymous evaluations of their experiences working in the center. Recent scholarship points to the potential benefits that working in writing centers facilitates for consultants (Kail et al.), and represents our centers as pedagogical spaces that engender consultant learning and professionalization. This article furthers this work through an empirical investigation of the less examined subtopic of the director-consultant relationship in the context of the administration of the center. In addition, it acts as a case study that illustrates the efficacy of Practitioner Inquiry as a methodology for both practice and research.

First-generation college students (FGCS) are a growing student population in the United States. Because of the barriers they face, these students are more likely to drop out or fall behind than are their multigenerational peers. This article presents the results of a case study on FGCS and their use of the writing center conducted at a midsized, southeastern, public university. The study analyzed the WCOnline appointment and consultation report forms of self-identified FGCS and multigeneration college students (MGCS) who used the writing center in order to learn more about the needs, perceptions, and experiences of FGCS as writers. Results indicate FGCS' appointments cover more ground, use more directive approaches, are more likely to include negative language and emotional affect, and focus on global concerns and genre/rhetorical knowledge at more frequent rates than do MGCS' appointments. Based on results, recommendations for improving writing support for FGCS and further research are made.

In this article, we investigate a new construct for conceptualizing learning transfer with writing knowledge: Transformative Experience (TE). With origins in educational psychology, TE has been effective for promoting transfer with scientific concepts in previous research, but not yet considered in relation to writing or other presumably procedural subjects. To investigate the usefulness of TE for revealing new dimensions of writer development, we present a brief case study focused on faculty members writing for scholarly publication. We use qualitative responses to a survey about faculty members’ experiences in a formal writing group to illustrate the three dimensions of TE in the context of writer development: active use, expansion of perception, and experiential value. Although we study advanced faculty writers, findings have implications for teaching and learning writing more broadly. Specifically, we argue that using TE as a framework for interpreting what learners do with writing knowledge widens the “warming trend” in transfer research, nuancing our understanding of writing transfer by attending to perceptual and experiential aspects of learning. We propose instructional interventions to test how incorporating TE into writing pedagogy might enhance teaching and learning for transfer.

This article revisits the relationships among gender, service, and composition pedagogy through a qualitative study of active-duty military officers who teach first-year writing at the United States Air Force Academy, one of the five major U.S. national military service academies. The U.S. national military service academies are under-studied sites of writing; there is little published about the experiences of the active-duty officers who comprise a significant portion of the first-year writing teaching faculty at these institutions. Interviews with the officers about their first-year writing pedagogy are framed by an analysis of military leadership policy as well as scholarship on writing teacher development, feminist composition pedagogy theories, and critiques of the role of service in composition studies. This study describes the officers’ first-year writing pedagogy and argues that the experience of these officers, framed through the theories of military leadership and the military service ethos, introduces a new way to understand how the concept of service could operate in first-year writing pedagogy. The officers’ experiences also support arguments that service in composition classrooms is still problematically gendered: even within a military environment, female officers report that they have less freedom than their male colleagues to demonstrate an ethic of care towards their first-year writing students.

Drawing on our experiences with qualitative research involving health and medical topics to which we have a personal connection, this dialogue asks scholars in RHM to consider key methodological issues in embodied research by exploring: the choice to take up inquiries with which we have personal connections; the ethics of representation within these projects; and determining if, how, when, and to what degree we should reveal these connections in the research write-ups themselves. Our conversation is characterized by a “heuristic orientation”—defined as intuitive, creative, and generative. We conclude by offering a heuristic tool for researchers to use as they make crucial decisions in embodied research in RHM.

The interrelation of scientific and aesthetic visual norms employed in anatomic sculptures opens novel and effective persuasive registers in debates around bodily autonomy. Using Damien Hirst’s installation The Miraculous Journey as a case study, this study posits that these visual representations of reproduction signify beyond the body, demonstrating the ways that pregnancy and childbirth embody political, national, and cultural possibilities. Tracing the sculptures’ adoption as evidence by anti-abortion activists in United States debates over abortion care, this article argues that the liminal disciplinary site of the sculptures makes them uniquely effective in humanizing the fetus. While there is a growing body of work examining the rhetorical function of visualizing technologies in medical practice, there is little work on the function of such images in public culture. This article responds to calls from rhetoricians of STEMM for further examination of science’s visual rhetoric, as well as greater engagement with non-expert rhetorics of science.

In contemporary knowledge-intensive spaces, workers often team with experts from different disciplinary backgrounds and different geographic locations and, thus, they face the challenge of integrating knowledge in their work. When modeling how communication can be improved in these circumstances, previous studies have often relied on social network analysis to understand the aggregate exchanges among team members. In this study, rather than analyze social networks (people linked by communication), we argue that network analysis of knowledge networks (people linked by common knowledge) presents an opportunity to better understand and address the challenge of knowledge integration in organizational contexts. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. How can professional communicators use the distribution of knowledge on teams as a structure for planning interventions in the work of complex, collaborative teams? 2. What kinds of insights do networks of specific knowledge areas offer professional communicators about team communication challenges? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> We describe prior uses of network analysis in professional communication research that inform our development of a knowledge network. In particular, we review current literature and highlight network-based concepts that we believe are organizing principles of knowledge networks. Previous literature has shown that network models, particularly social network models, are useful tools for professional communication researchers to examine a range of communication factors and practices. However, professional communication research has yet to fully explore the possible contributions of knowledge networks to understand communication processes. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methodology:</b> We conducted an ethnography of a team science collaboration and used observations to create a survey of terms that measured subjects’ self-professed understanding of key concepts. We used the survey results to produce a bimodal network model of agents and terms, in which we binarized link values after filtering for only the highest-rated terms for each subject. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> The model demonstrated that the team collaboration broke into two distinct groupings. Ego networks extracted from this parent network showed that concepts commonly well-understood in the team join together multiple subgroups of expert knowledge. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> The knowledge network is a useful instrument in helping team members understand possibilities for integrating knowledge across disciplines and subspecialties. The visual produced by this model also can be useful for developing research questions and strategizing work processes.

The Internet is a critical eHealth/eGovernment information source, and the U.S. Department of Veterans Affairs operates the United States’ largest integrated health care system. This case study used machine-based accessibility testing to assess accessibility for 116 VA Medical Center websites, based on U.S. Section 508 standards and international WCAG 2.0 guidelines. While we found accessibility issues on each website analyzed, problems were generally limited. Notable exceptions included PDF accessibility and fixed-text sizes. The study’s results offer implications for practitioners (accessibility problems likely overlooked and ways to check accessibility) and educators, particularly the need to better integrate accessibility into the curriculum.

Civic engagement has long been a topic that has drawn the attention of scholars in literacy and composition studies more broadly, and it is also a particular interest of both religious literacies and Age Studies. This article has an eye toward bringing these two conversations together—civic engagement in religious settings and civic engagement as practiced by older people—-through the lens of literate activity as practiced by progressive Christian churchgoers. Drawn from ethnographic fieldwork with a church book group, I argue that the members of the Pub Theology book group push back against the isolation and individualism of decline ideology and cookie-cutter notions of volunteerism promoted by productive aging, instead creating a robust model of civic engagement for older adults that is rooted in literate activity. Instead of being obsolete and useless, their familiar literate practices are crucial to connecting what they learned from their chosen texts, The New Jim Crow and Just Mercy, to their more expansive experiences of civic engagement as older members of their community.

This article, based on an ethnographic study of aging among women, reports on the benefits of literacy across the lifespan. Using methods based on phenomenological human science, I selected four participants in their eighties and nineties from a small town in Western Massachusetts whom I regarded as exemplars of positive aging. The importance of reading and writing over a lifetime emerged as a central theme in helping to explain how these women coped with the challenges of aging. In the participants’ elder years, literate activities were particularly significant as a way of constructing meaning. With illustrations drawn from the women’s literacy experiences over the better part of a century, I focus on the importance of early literacy development, the key role of literacy sponsors, the self-sponsored nature of memorable literacy experiences, and the differing ways in which the women used reading and writing in their adult years. All four expressed alienation from computers and modern communication technology. Despite this limitation, however, literate activities remained central into old age, helping them to make meaning of their lives, a crucial developmental task in old age. For the women in this study, active, lifelong literacy was a key factor in their continued vitality and involvement in the elder years.

Educators and researchers from a range of fields have devoted their careers to studying how reading develops and how to support students who find reading challenging. Some children struggle specifically with learning to decode print, the central issue in what is referred to as dyslexia.However, research has failed to identify unique characteristics or patterns that set apart students identified as dyslexic from other readers with decoding challenges. Nevertheless, an authoritative discourse that speaks of a definitive definition, a unique set of characteristics, and a specific form of intervention saturates policy and practice around dyslexia, and teacher educators are under increasing pressure to include this state-sanctioned information in their classes. Literacy educators’ experiences teaching reading in schools and preparing literacy professionals can add valuable perspectives to the conversation about dyslexia; however, currently their voices are largely silent in conversations around dyslexia research, policy, and practice. The current research was designed to address this gap through an intensive interview study, in which we employed a Disability Critical Race Studies framework, along with Bakhtin’s notions of authoritative and internally persuasive discourse to explore the perspectives, understandings, and experiences of literacy teacher educators regarding dyslexia.

To counter inequitable, hierarchical classroom structures, research in the fields of language and literacy studies often looks to the affordances of online spaces, such as affinity spaces, for learning that is collaborative and knowledge that is distributed; yet, researchers continue to locate theirstudies in virtual spaces, outside classroom walls. This study, situated in a high school writing class, repositions the familiar classroom practice of peer feedback as a way to access affinity space features. Using qualitative case study design and grounded theory analysis, the study reveals that,when supported by an emphasis on social connection, the practice of peer feedback served as a portal for students with a range of writing experience and interest to collaborate and exchange honest feedback, practices indicative of affinity space features. Yet, traditional expectations preserved teacher roles and student roles in ways that prevented the class from more fully accessing the affinity space features of distributed expertise, porous leadership, and role flexibility. Discussion expands the field’s understanding of affinity spaces and their application in physical classrooms by outlining new features, theorizing these classroom spaces, and advocating for a reimagine dvision of peer feedback in ELA classrooms where role reciprocity and flexibility resist traditional,inequitable classroom structures.

This paper outlines the development of the “Reader Engagement framework”, a tool for helping emerging writers understand what might keep readers reading – or stop readers from reading – a text. The Reader Engagement framework has been under development for the past five years, primarily in the context of undergraduate English proficiency classes at a large university in Flanders. Using the principles of constructivist grounded theory (Charmaz 2014), a preliminary framework was sketched using as data the margin comments of one reader who noted points of engagement or disengagement while reading student texts. Additional rounds of data collection included the engagement perceptions of student-readers, as well as those of teacher-readers from various disciplines. Thus far 1087 readers have been consulted, and the categories in the framework seem to be largely saturated. Though further refinement is necessary, the framework has been found successful as a teaching tool, and as an assessment and feedback tool. It also seems to have potential for offering writers a new way of conceptualising writing.

This research aims to evaluate the impact of an inclusive writing approach, which strives to embed academic literacy into subject curriculum, an initiative that ran across schools at a UK-based post-1992 university in 2015-16. As an exploratory investigation, this research drew on a redesigned social science transitional module, where academic writing provision is closely in line with the subject content and assessments. This project explores student perceptions and experiences of the embedded writing provision and the extent to which the intervention contributed to student attainment. Data were drawn from focus group discussions, where 41 students participated, and from student grades for the comparison of attainment rates across 2014-15 and 2015-16. The focus groups were analysed using NVivo 11 to identify key themes in relation to student views of the embedded academic literacy provision. Student grades were explored using MS Excel for the relative progress across academic years. The findings reveal the positive impact of the provision on students’ attainment and confidence as learners and writers in higher education. This paper concludes with pedagogical implications and a discussion of potential areas for further research to investigate the diversification of support modes as to accommodate different learning styles of students.

Writing center directors have to face complex leadership tasks, but often do not have a background in management or administration studies. This study asks how they accomplish this demanding effort. Following a grounded theory approach, 16 writing centers in the USA were visited and expert interviews with the center directors were carried out. In bringing together the emerging concepts of the empirical work with the theoretical framework of the study of institutional work, this article shows that writing center directors transfer the pedagogy of writing centers to their leadership tasks. They use a stance of collaborative learning to deal with the challenges in their everyday work and to institutionalize their writing centers.

A Psychology academic skills module and challenges in its delivery are outlined. Adaptations described include embedding specialist support for the teaching of academic writing and linking content to assessments and careers. Increased student satisfaction and qualitative feedback indicated that changes were beneficial. The need for further evaluation is discussed.

This article refers to:The Stolen Property of Whiteness: A Case Study in Critical Intersectional Rhetorics of Race and Disability

In this study we present a comparative report of two effective instructional programs focused on the improvement of upper-primary students’ writing competence through the promotion of revision skills. Both programs shared the main aim but had two different approaches. We contrasted writer-focused instruction with reader-focused instruction. To provide a valid report on the similarities and differences of the two programs, we applied two complementary dimensions. The first dimension, what the researcher intends students to achieve, provides insight into the types of students’ intermediate learning objectives and how they are sequenced. The second dimension, how to teach, includes the instructional design principles which relate the intermediate learning objectives to the specific learning and instructional activities in certain conditions. We analyse similarities and differences between the instructional programs and discuss the implications of using this kind of reporting system as a useful tool for reporting – and designing – writing interventions.

This article presents a novel method for data collection. It relies on a larger case study of the game League of Legends to forward the concepts of contextual cropping and collateral data. Contextual cropping gives researchers recommendations for gathering data with screenshots while respecting the in situ ecology of that data. Contextual cropping complements screenshot data with contextual metadata and offers potential collateral data with which to further texture research.

This article argues that rhetoricians of health and medicine can benefit from new methodological orientations that more fully account for conducting digital research within vulnerable online communities. More specifically, this article introduces a feminist digital research methodology, an intersectional methodology that helps rhetoricians of health and medicine contend with the overlapping rhetorical, technological, and ethical frameworks affecting how we understand and collect health information, particularly within vulnerable online communities. The author considers methodological shifts in Internet research ethics, rhetorics of health and medicine, and feminist rhetorics as well as definitions and conceptions of online communities and vulnerability. The author next draws from a 5-year case study of an online childbirth community to demonstrate how a feminist digital research methodology offers an alternative methodological orientation that helps researchers navigate ethical decision-making practices that arise from conducting health research within vulnerable online communities. Finally, the author outlines the broader implications of this methodology by suggesting three ways that scholars can use it within and beyond the field.

In this qualitative study, the authors apply Callon’s sociology of translation to examine how new technology entrepreneurs enact material arguments that involve the first two moments of translation—problematization (defining a market problem) and interessement (defining a market and the firm’s relationship to it)—which in turn are represented in a claim, the value proposition. That emergent claim can then be represented and further changed during pitches. If accepted, it can then lead to the second two moments of translation: enrollment and mobilization. Drawing on written materials, observations, and interviews, we trace how these value propositions were iterated along three paths to better problematize and interesse, articulating a problem and market on which a business could plausibly be built. We conclude by discussing implications for understanding value propositions in entrepreneurship and, more broadly, using the sociology of translation to analyze emergent, material, consequential arguments.

This exploratory case study investigated an experienced second language writing instructor's written feedback practice in an ESL freshman composition class. The purpose of the research was to explore and examine contextual factors and their impact on instructor written feedback practices in order to provide situated descriptions of relationships between written feedback practices and contextual factors. Data were collected from one experienced ESL writing instructor and one ESL writer in a variety of forms: surveys, interviews, a stimulated-recall task, classroom and instructor-student conference observations, instructional materials, and student written product. The study found that the instructor's decision-making in selecting specific feedback forms was guided by a number of written feedback practice principals in conjunction with other contextual factors such as the instructorperceived level of students' writing proficiency, the availability of writing conference, the nature of writing issues, students' writing performance in the previous writing assignments, lesson history, and knowledge about effective feedback practice. The study suggests L2 writing instructors' written feedback decisions are the product of different combinations of multiple-contextual factors and the nature of the written feedback practice principles is a task-specific manifestation of teacher cognition specifically configured for written feedback practice.

This paper aims to investigate how novice EFL writers develop their genre awareness and rhetorical flexibility in a genre-based writing course that incorporates two distinct types of genres (essay and journal writing) for practice simultaneously. Three sets of qualitative and quantitative data were collected: surveys, reflection papers from 40 students, and semi-structured interviews with eight students. Descriptive statistical analysis provides an overview on students' perceptions on the two types of genres and the distinct pedagogies. Qualitative data gathered from the in-depth interviews were used to understand how learners intermingle between two distinct writing pedagogies and what the perceived impact is on students' subsequent functional writing practice. In order to explore how students developed their genre awareness (cognitive) and rhetorical flexibility (metacognitive), we draw on Grabe and Kaplan's (1996) notion of ethnography of writing: (1) the purpose of a certain genre; (2) the criteria for writing; (3) audience; and (4) their goals/expectations. The findings show that most learners attached different benefits to these two genre-based instructions, enabling them to recontextualize their writing performance when necessary. Pedagogically, this study provides alternative pedagogies to the most commonly seen dilemma for L2 writing instruction. Theoretically, this research demonstrates how contested pedagogies can be complementary to enhance our understanding of to what extent cross-genre awareness can be raised and transformed through distinct genre-based practices.

This qualitative study investigates peer feedback among adolescent English and Spanish learners writing together in an extracurricular bilingual literacy program. Data sources include audio recordings, writing revision history on Google documents and interviews. This study reveals the complexity of peer interaction, feedback processes, and the potential for mutual growth. Oriented by Speech Act Theory (Austin, 1962; Searle, 1969) and informed by the concept of languaging (Mercer, 2004; Swain, 2006), this study conceptualizes peer feedback as acts that students take to mediate the thinking, writing, and communication processes while working together on a language autobiography. Findings show that students strategically used dynamic feedback acts mediating the writing and revising process, such as 'Ask questions', 'Give information', 'Make corrections'. We also found the use of translanguaging in the feedback acts expanded opportunities for learning as linguistically diverse peers were engaged in metalinguistic discussions, text co-construction, and language experiments. This study contributes to a new understanding of peer feedback which leverages the cultural and linguistic resources students bring to school.

This case study uses an action research approach to the implementation of a systematic bilingual writing assessment that K-5 teachers administered over a two-year period in an inner-city public school with a two-way bilingual English-Spanish program. The study reflects the importance of developing an awareness of academic discourse over time, as teachers participated in a writing assessment project that included the administration of writing prompts and corresponding analysis of student writing through use of grade level rubrics, three times each year. The instrument was developed by the first author, a participant-observer who in the role of writing coordinator also led professional development workshops, and provided mentorship to teacher participants. The second researcher is an outside expert on bilingual writing who participated in the retrospective interview stage of the study. This paper will focus on insights from semi-structured interviews with teachers that reveal their current views on aspects of the writing assessment project. The questions prompted teachers to review the rubrics and associated assessment materials to garner insights about their participation in the assessment project. Thematic analysis of the interviews indicates that teachers enhanced their awareness of discourse structure and the writing process, as they incorporated the rubrics for several pedagogical purposes: more targeted whole group instruction, strategic and flexible grouping of students, and more deliberate selection of topics to support writers during individual conferences. Furthermore, teachers appreciated the ability to systematically track writing growth across the academic year, an option that had formerly been used solely for documentation of reading development in this setting. The influence of standards in providing goals for instructional outcomes is also discussed. Changes in the form of assessment are unlikely to enhance equity unless we change the ways in which assessments are used: from sorting mechanisms to diagnostic supports; from external monitors of performance to locally generated tools for inquiring deeply into teaching and learning, (Darling- Hammond, 1994: 7)

In his book, The New York Young Lords and the Struggle for Liberation, Professor Darrel Wanzer-Serrano makes several important contributions to rhetorical, communication, and Latinx, race and ethnic studies, and social-movements scholarship. Among those contributions is his detailed historical study of the Young Lords as a social-movement group, which had been, until his study, barely (if at all) mentioned in communication literature. Additionally, his study of the Puerto Rican diaspora, specifically Nuyorican culture, identity, and politics within communication literature, is groundbreaking. And, his thorough, detailed, meticulous historical study of the Young Lords’ rhetoric provides a model of contemporary rhetorical scholarship that should be read and then modeled.The contribution I wish to focus on for this commentary is his theoretical contribution to rhetorical scholarship. Work within the field has studied colonialism through critiques of rhetorics of colonialism (Endres; Parameswaran; Stevens; Stuckey and Murphy) and empire (Abbott; Hartnett and Mercieca; Owen and Ehrenhaus; Perez; Pollini; Sandoval; Spurr), postcolonial critique (Dora; Hegde; Gajjala; Hasian; Jarratt; Kavoori; Kelly; Olson and Worsham; Parameswaran; Schwartz-DuPre; Shome; Wang), and neocolonial critique (Ayotte and Husain; Black; Buescher; Kuswa and Ayotte; McKinnon; Ono; Ranachan and Parmett; Rogers; Vats and Nishime) lenses. Moreover, critiques of colonialism have often been approached as what McKerrow calls “critiques of domination.”Wanzer-Serrano’s book offers a theory of rhetoric and decolonization, distinguished from postcolonial scholarship. Not only does Wanzer-Serrano offer a theory of decoloniality, but he also suggests that the Young Lords challenged decolonization in important ways. He argues, “In this book, I make the case that the New York Young Lords’ enactment of differential consciousness pushes the boundaries of decolonial theory. Through critical performances of border thinking, epistemic disobedience, and delinking, the Young Lords crafted a decolonial praxis that resisted ideological oversimplification and generated new possibilities and spaces for activism in their immediate contexts and beyond” (7).The main chapters of the book detail the history of the organization, its revolutionary nationalism, the role of women in the Young Lords, the organization’s neighborhood garbage campaign, and its campaign to reform the ideas and role of the church. A foundational book about Puerto Rican diasporic rhetoric, the book is attentive to historical nuance in its study of the New York Young Lords. It discusses their emergence and formation as a group, their political platform, their social work, and their decolonial orientation. Gaining expertise and knowledge about the Young Lords and Puerto Rican American rhetoric and culture in New York is a substantial undertaking, and the maturity and sophistication of Professor Wanzer-Serrano’s work is evident on the subject.Wanzer-Serrano comes to the study of the Young Lords as a “decolonial liberation movement” (149). He argues that “the Young Lords’ rhetoric of ‘the people’ embarks on an ‘ideologizing of ideology’ that reworked the people through a decolonial lens and for a decolonial function” (150). As part of their decolonial project, the Young Lords “delink from modernity/coloniality in theory and practice” (11). He captures the significance of delinking perhaps most poignantly in his discussion of the Young Lords’ church offensive, during which they occupied and took over the First Spanish Methodist Church and renamed it “The People’s Church.” There, he argues, “I try to enact and locate ‘an other thinking’ in their rhetoric—a delinking double critique functioning within both Anglo-American and Latin@ traditions and simultaneously ‘from neither of them,’ a critique ‘located at the border of coloniality’ that overcomes the ‘monotopic epistemology of modernity’ and ‘releases knowledges that have become subalternized’ by the coloniality in/of modern social imaginaries” (150). Building on the work of Bernadette Calafell and Michelle Holling, who develop the idea of Latin@ vernacular discourse, Wanzer Serrano adds his analysis that “a defining characteristic of decoloniality is a critical delinking that offers pluriversal alternatives to modern coloniality. Such alternatives can coalesce in challenges to ideographs like ‘the people’ but must also include broader epistemic shifts privileging geopolitical location and the body politics of knowledge in contradistinction to the dominant social imaginary” (164). Delinking from modernity also means delinking conceptually from liberal democracy, which he says “means turning toward a differential consciousness (a la Chela Sandoval) to map the connecting strands that can help us ‘change gears’ and envision a revised conception of democracy not dependent on a modern/colonial ethic of nonbeing’” (177). He advocates thinking of democracy as “fugitive—constantly in flight, marked by multiplicity, unbounded, and contingent.” In this way, he suggests, “Such openness, multiplicity, and constitutive antiracism provides a robust starting point from which to launch fugitive, democratic heterogeneities that can challenge homogenizing racial neoliberalism (177–178).Professor Wanzer-Serrano has made a significant contribution to scholarship through his book. His sophisticated discussions of theory and praxis, his bold move to challenge contemporary conceptions of coloniality, and his detailed case study, which (even without the theoretical framework) significantly adds to what we know about the important, yet understudied, social movement group called The Young Lords render this not only a book worth reading, but also one that becomes part of the canon of rhetorical studies, a hallmark of the best work rhetoric has to offer. This kind of contribution, once realized by others, will have longevity. In short, I would say that it is now not possible to talk about race, otherness, marginality, or power seriously in rhetorical studies without having to confront Wanzer-Serrano’s suggested optic of decoloniality.

“In the end, Luciano triumphantly asserted, ‘We’re building our own community. Don’t fuck with us. It’s as simple as that.’”—Wanzer-Serrano 131The epigraph—a quotation buried deep within chapter 4—belies the complexity and richness of Wanzer-Serrano’s project about the Young Lords and their rhetoric of “community control.” Although the quotation asserts a simple act of building community, Wanzer-Serrano’s book reveals how difficult it is to reimagine what community is and can be in light of colonial histories and a neoliberal present. Indeed, the concept of “community” is not without its difficulties. It can deny difference by positing togetherness as the ideal and often devalues temporal and spatial differences (Young 7). Yet, even as community is conceived differently, “radical theorists and activists appeal to an ideal of community” (Young 1). From a definition based in the neighborhood to one spanning borders, “community” carries connotations of race, ethnicity, nationality, and, importantly, identity. Narrated by Wanzer-Serrano to convey the affective force and empowerment-via-liberatory politics, the quotation in the headnote reminds the reader of community’s centrality to the Young Lords and their rhetoric but also to their imagining as a people. In this response, I tease out how the trope of “community” functions within the book as part of the discourse of community control. In doing so, I posit that Wanzer-Serrano’s work reveals tensions about community as it is negotiated within the politics of academia, our scholarship, and our relations to the communities we identify with and/or study.The meaning of the term “community” as it is used in the book reflects the tensions about the term. Wanzer-Serrano revels in and unpacks these tensions. Chapters 1 and 2 historicize the Puerto Rican community’s presence in the United States as Puerto Ricans reconcile their distance from the island and histories that led to their present conditions. Although Wanzer-Serrano is the scholar researching from outside, he provides the Young Lords equal positioning as experts to provide a perspective and account born of direct experience. Thus, chapter 1 is “both a history of the Young Lords and a history from the Young Lords” and elucidates a Puerto Rican history informed by the Young Lords’ concern with coloniality (Wanzer-Serrano 34). Chapter 2 attends to the Young Lords’ revolutionary nationalism delinked from coloniality and instead connected with decoloniality. These two chapters contextualize the various ideologies underpinning the Puerto Rican relationship with the dominant United States. In this account, the Puerto Rican community exists and asserts itself in the face of assimilationist discourses while it simultaneously carves out a space for the development of the Young Lords’ revolutionary politics. Although the Puerto Rican people were operating and surviving within the residual structures of community imposed by coloniality, Wanzer-Serrano elucidates how the Young Lords reimagine the possibilities of what a Puerto Rican people (and their community) can be and look like when situated in the mainland of empire and modernity.Chapters 3–5 reveal how an organization is reshaped by a decolonial ethic. Chapter 3 centers women’s voices within the Young Lords’ organization. Chapter 4 focuses on the neighborhood and their needs through the “garbage offensive.” Chapter 5 foregrounds the idea of a shared people—both the neighborhood and marginalized voices within it—through the church offensive. While he does not explicitly state it, Wanzer-Serrano implies that a decolonial ethic of love functions as an ideal mode of building and sustaining community with liberation and justice in mind. An ethic of love, informed by an intersectional “decolonial Third World protofeminist critique,” provides an avenue to reshape and re-form itself as needed to serve the community (Wanzer-Serrano 93). Decolonial love also functions to listen and respond to the needs of a community to address the coloniality’s commonplace oppression, as evidenced in the Young Lords’ “garbage offensive.” Finally, a decolonial orientation allows for a reconceptualization of “people” outside of the “hegemonic constructions of a liberal/Western people” and toward one of a “pluriversal collective, demanding material and epistemological liberation” (Wanzer-Serrano 146). If the people can be reimagined in this way, their community and its social relations with place and others can also be reimagined in a way delinked from coloniality.Wanzer-Serrano’s book reveals the very tensions of community and the multiple communities one identifies with, participates in, and is burdened by when traversing the spaces of academia, fieldwork, archive, and the neighborhood. Wanzer-Serrano’s critical self-reflections and revelations of positionality are peppered throughout the book but most evident in the introduction and conclusion. In a decade-long project spanning graduate-school experiences, Wanzer-Serrano’s initial theory building was first related to radical democratic theory, using the Young Lords as a case study. However, he later reoriented his project to focus on the Young Lords’ decolonial practice. In doing so and reflecting on this process, Wanzer-Serrano reveals the stakes of engaging in a decolonial project that requires a reexamination of one’s own epistemology, the education that led to it, and the scholarship that reinforces and circulates it. For Wanzer-Serrano, to build theory from the canon and to impose it on his subjects would inflict epistemic harm to his non-scholarly community in the name of solidifying one’s place within an academic community. Yet, to conceptualize a decolonial perspective in an ethical way requires time, energy, and commitment.Wanzer-Serrano’s book subtly reveals the stakes for academics of color and other marginalized communities. These scholars (myself included) often engage in research in these very communities and demonstrate the productive possibilities of theorizing from the ground up, not wholly disconnecting from the community in the name of securing “scholarly distance.” These academics identify with, and participate and live in, multiple communities, even as their work can serve and sever “community” in an effort to succeed within a neoliberal university model that is increasingly consumer-driven, instrumentally focused, and starved of community input. Yet, as the Young Lords illustrate, the rhetoric of “community control” foregrounds community as it operates from a decolonial orientation. Much in line with such scholars as Stefano Harney and Fred Moten, and la paperson, Wanzer-Serrano illustrates decoloniality’s power and alludes to the possibilities of the university as a decolonial force. While all rhetorical scholars may not take a decolonial orientation, Wanzer-Serrano’s book beckons us to consider it and to weigh the stakes of not recognizing the world-making value and potential of it.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Teaching problem:</b> The comparative/contrastive approach to teaching intercultural communication is based on the premise that global rhetorical practices are not mere indicators of the cultural proclivities of a people, but are also a framework for developing a working knowledge about how members of a culture communicate. However, this approach predisposes learners to contrasting those cultures against their own and reinforces their preconceptions about national cultural characteristics. Augmenting that approach with transliteracies—emphasizing the benefits of knowledge sourcing not limited to scholarly/academic sources—offers a multidimensional perspective to intercultural communication. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research question:</b> How can transliteracy inquiry be applied in teaching and learning global rhetorics? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Situating the case: </b> The approaches described here draw on the work of literacy researchers who delineate ways in which transliteracy broadens the scope of learning materials, including texts that are cultural and social (as opposed to linguistic) and that can be studied for what they convey about those cultures. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">How the case was studied:</b> This paper describes the experience of using transliteracies to teach intercultural professional communication. The material was collected informally over the course of two years of teaching the course through observation, student completed research reports, and reflections. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">About the case:</b> The shortcomings of contrastive and comparative rhetoric pedagogy in intercultural communication may be due in part to instructional materials selection and prioritization of what teachers deem to be scholarly. Reasoning that the basic architecture of a global rhetorics lies in its surrounding culture, artifacts, and communication systems, I designed an assignment that required students to describe how one culture's heritage, history, governmental systems, and value systems contribute to the development of persuasion and uses of rhetoric. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results:</b> Transliteracies opened up spaces that allowed students to gain an in-depth understanding of others’ rhetorical practices without contrasting them against their own and by approaching them as ethnographic objects of study. Students engaged the object of their scholarship more expansively. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Conclusions:</b> Transliteracies in intercultural professional communication served to move students toward a more immersive and empathetic understanding of referent cultures, a stance that enriches professional communication. Students displayed a more altruistic value system in representing their objects of study and were careful to recognize that their work might be accessed by a wider audience. Transliteracies offer a practical toolkit for comprehending and fashioning understandable and compelling arguments about other cultures.

<bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research problem:</b> When it comes to understanding certain aspects of a maintenance technician's information-seeking behavior, knowledge is lacking. For instance, little is known about what kinds of information needs that maintenance technicians exhibit while performing work tasks and what types of sources they employ to satisfy those needs. Understanding such information-seeking behavior is especially essential for technical communicators who endeavor to design useful and relevant technical information. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Research questions:</b> 1. What information needs do maintenance technicians show evidence of while performing maintenance work tasks? 2. Where do they go to satisfy these information needs? <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Literature review:</b> Current knowledge on maintenance technicians’ information-seeking behavior is very limited. The literature reviewed for this study covers the task-based information-seeking behavior of different types of engineers and is mainly found within the field of library and information science research. This literature was selected because maintenance technicians and engineers share many characteristics. One information-seeking characteristic exhibited by engineers is the tendency to rely on internal company information, such as colleagues and self-created sources, before external information sources are consulted. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Methodology:</b> This study utilized an ethnographic research approach where empirical data were collected, analyzed, and interpreted from a theoretical viewpoint—a synthesis of Byström and Hansen's conceptual framework and the Systemic-Structural Theory of Activity. Seven in-house aftermarket maintenance technicians were observed via participant observation at a repair center in Sweden while they performed maintenance tasks on machines that had been taken out of service. <bold xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink">Results and conclusions:</b> The results—based on empirical data collected over the course of 12 days, spread over 12 weeks in the autumn of 2012—reveal that the observed maintenance technicians exhibited 50 different types of information needs. They seldom sought instructions covering an entire work task. Instead, to satisfy their information needs, the maintenance technicians consulted four types of sources that, in the present study, have been designated as information source hosts.

In a Higher Education environment where evidence-based practice and accountability are highly valued, most writing practitioners will be familiar with direct requests or less tangible pressures to demonstrate that their teaching has a positive impact on students’ writing skills. Although such evaluations are not devoid of risk and the need for them is contested, it can be argued that it is better to engage with them, as this can avoid the danger of overly simplistic forms of measurements being imposed. The current paper engages with this question by proposing the conceptual basis for a new measurement tool. Based on Amabile’s Consensual Assessment Technique (CAT), developed to assess creativity, the tool develops the idea of consensual assessment of writing as a methodology that can provide robust data through systematic measurement. At the same time, I argue consensual assessment reflects the evaluation of writing in real life situations more closely than many of the methodologies for writing assessment used in other contexts, primarily large scale tests. As such, it would allow writing practitioners to go beyond ethnographic methods, or self- reporting, in order to obtain greater insight into the ways in which their teaching helps change students’ actual writing, without sacrificing the complexity of writing as social interaction, which is fundamental to an academic literacies approach.

This article focuses on how supervisors and students perceive their responsibilities at the beginning of the thesis writing process. Students in general do little research writing before beginning their Bachelor’s or Master’s programs and they often find academic writing to be a complicated task, which means that many do not complete their thesis writing within the stipulated time. A survey was conducted at the Department of Computer and Systems Sciences (DSV) and the Department of Child and Youth Studies (BUV) at Stockholm University, Sweden. In addition to the distribution of responsibility, participants ranked the importance of four issues: the student’s own collected data in the thesis; language, layout, and correct referencing; the thesis as an excellent product; and the student’s development of his or her competence. In general, students and supervisors agreed on the distribution of responsibilities between them and the importance of some of the issues. The opinions were coherent, considering the survey was conducted early in the thesis writing period. It is suggested that future research includes an in-depth investigation of cultural differences between departments.

Effective writing is a soft skill that is highly in demand in today’s workforce. This qualitative study examines student perceptions of a revise and resubmit policy aimed at increasing student engagement with an instructor’s writing feedback and ultimately improving students’ writing skills. Students across three business communication courses were offered bonus points if they made revisions and documented those revisions. The findings suggest that students were willing to complete a revision even if given only a small grade incentive. While some expressed negativity toward the extensive feedback, others viewed the revision option as a rare but valuable opportunity.

Social media are an ubiquitous, technological phenomenon, permeating both personal and professional lives. Increasingly, business professionals use social media at work, yet it is often omitted from the business curriculum. This qualitative study investigated business communication faculty members’ perceptions and usage of social media in classroom and business contexts. Data were collected via interviews and course syllabi review. Interviews were transcribed and coded using an adapted technology acceptance model. Overall, participants accepted social media’s importance as a business tool but did not reach a consensus about its inclusion in the curriculum. Guidelines for addressing social media in the business communication classroom are presented.

Threshold concept theory can identify transformative concepts in disciplinary communities of practice, making it a useful framework pedagogically for scholars of academic literacies. Although researchers have studied how to teach thres hold concepts and how students have taken up theseconcepts in learning to write, few have looked at two aspects that are particularly important for students placed into basic writing: threshold concepts of reading and questions of learning transfer.Taking an epistemological approach to disciplinary literacies, I used case study research to trace the changing reading and writing practices of Bruce, a basic writing and first-generation college student, during his first year of college as he moved from a basic reading course into biochemis-try. Bruce leveraged audience awareness to write rhetorically and to comprehend difficult texts written for professional biochemistry researchers. Findings show that audience awareness is a threshold concept of reading, one that transforms academic literacy practices and that furthersidentity in disciplinary communities of practice. These findings support the teaching of audience awareness in secondary and postsecondary classrooms, but they also demand that we recognize the additional work basic writing students, like Bruce, must do to establish agency in a system that has labeled them underprepared.

Several writing studies have affirmed the literacies of young Black men in schooling contexts in humanizing ways, which has importantly moved us beyond rationalizing their literacy practices in educational spaces. Less of this important research has directly focused on young Blackmen who are deemed academically high-achieving in traditional English language arts (ELA)classrooms. Thus, academically high-achieving young Black men are often silent in literacy education and research; they have “untold stories,” as described by Shawn, the focal student inthis critical ethnographic case study. In an effort to provide literacy supports for these students and their ELA educators, I developed a consequential literacy pedagogy. In this article, I focuson consequential writing—one product of the consequential literacy pedagogy. Consequential writing concurrently develops academic and critical literacies. This layered literacy approach is intentionally developed by, for, and with historically marginalized communities to equip them to act against inequity within and beyond academic spaces through the learning, teaching, and sharing of writing. The current study cultivated consequential writing with a Black male student through a critical approach to metaphor. Metaphor is ideal for developing consequential writing due to its ability to simultaneously engage critical, creative, and cognitive literacies. In this paper,I address the following research question: How did an academically high-achieving Black male secondary student utilize the generative power of metaphor to cultivate consequential writing?Next, I illuminate the transferability of this work to support ELA educators in cultivating consequential writing with students beyond this study. Finally, I discuss some unintended consequences of consequential writing for Black youth in academic spaces that do not honor their lives or minds.

Drawing from literature on communication as a physical, material experience, this article expands Cargile Cook’s “layered literacies” (2002) pedagogical framework to include a seventh literacy—embodied literacy. The article uses a classroom case study in which students coproduced a cookbook with low-income, elderly, disabled users, to demonstrate how students can become more responsible and effective technical communicators by recognizing users’ divergent embodied experiences. The article includes suggestions for concrete classroom practices that encourage such embodied literacy.

This essay examines intersectional discourses of race and disability as they emerge in a 2014 wrongful birth lawsuit. Jennifer Cramblett filed the lawsuit after she discovered she was given sperm from the wrong donor resulting in the birth of her biracial daughter. The filing provides an opportunity to understand how rhetorics of identity are intersectional; in this case, how a legal filing for disability structures public arguments about race. Taking a critical intersectional rhetorical perspective, this essay analyzes the case and resultant public discourse to demonstrate how Cramblett enacts a mourning of her whiteness structured by already circulating disability rhetorics.

This article describes a 12-month qualitative study that analyzes how a company’s transition to component content management (CCM)—a set of methodologies, processes, and technologies that allows working with texts as small components rather than complete, static documents—influences the work motivation of its technical communicators. The analysis is based on actor-network theory and the theories of work motivation from economics. When technical communicators felt that CCM’s only focus was efficiency and savings and that they were not recognized and connected to the fruits of their labor, their motivation decreased. But their motivation increased when they were engaged in job crafting—reshaping their understanding of the fruits of their labor and gaining recognition through prosocial behavior.

This case study of an environmental engineer’s proposal-writing process reveals how the engineer (Beatrice) reifies, archives, and accesses her distributed memory across physical and digital sources in order to write proposals. Based on the authors’ observations of Beatrice’s proposal-writing process and their interviews with her, they arrived at three key conclusions: Beatrice distributes her memory across multiple physical and digital sources, the (spreadsheet) product calculator helps Beatrice to manage her cognitive load and relieve her working memory, and the product calculator allows Beatrice to reassemble her distributed memory and coordinate her cognition.

How do whistleblowers reveal critical issues unknown to the public during emerging epidemics to push for policy changes? Using a case study about a medical care worker (MCW) whistleblower in China during the SARS outbreak of 2003, this paper examines the ways whistleblowers navigate through complicated networks of power and mediascape to disseminate critical risk messages and call for changes.

Introduction:This case study examines students' and instructors' experiences with usability testing in technical communication service courses.Research questions:1. What prior experience do students and instructors have with usability testing? 2. What are their challenges with implementing usability testing in technical communication courses? 3. What are their recommendations for improving their efforts?About the case:This study was conducted in 2012 at a small Midwestern university where students and instructors in four sections of technical communication service courses participated in the study.Situating the case:Most technical communication scholarship focuses on usability practices, methods, or tools, and rarely explicitly addresses its pedagogy, especially the practical challenges faced by our students and instructors. Methods/approach:Data were gathered through preliminary and post-project student surveys and instructor interviews. Thematic coding was used to analyze the data. Results/discussion:Students faced the usual practical challenges such as time and resource constraints and collaboration with users. They found strategies such as using in-class activities, readings, and examples, and working directly with users to be helpful in their usability efforts. Instructors expressed the need for better preparation.Conclusions:Instructors should not only be required to take a usability course that will prepare them to be more effective usability instructors, but they should also incorporate readings and examples that will help students collaborate effectively with users and clients. The study is limited to research participants at one institution. Future research should involve larger, ethnographic studies of diverse students and instructors to address more aspects of usability pedagogy.

Background: This document describes the implementation of an automated document-generation process for the creation of software-quality reports compliant with the European Cooperation for Space Standardization (ECSS) standards. Research statement: We propose a solution for the generation of technical documents that collect and aggregate data from different sources. In addition, we analyze the feasibility of building a solution that supports engineers in the generation of these complex artifacts. Situating the case: The structure and content of Software Product Assurance Milestone Reports and Software Verification Reports are defined in ECSS-Q-ST-80C and ECSS-M-ST-40C. Companies developing software for the European Space Agency must prepare these reports to detail development activities and the subsequent quality of software products. These reports incorporate data generated from different activities and managed with different software engineering tools. Case study: The automation techniques described in this paper were designed to create complex documents (quality and verification reports) based on the use of XML for data exchange and integration, and a set of connectors to collect software engineering data generated using different applications for requirements management, architectural design, testing, etc. Conclusions: The feasibility of the proposed solution was validated by applying it to two projects in the aerospace industry. The conclusion demonstrates that the automatic generation of complex documents from multiple sources of data is economically feasible and may produce benefits, including time to delivery and a significant reduction of production costs, by using existing XML-related technologies.

Contemporary reasoning about health is infused with the work products of experts, and expert reasoning about health itself is an active site for invention and design. Building on Toulmin’s largely undeveloped ideas on field-dependence, we argue that expert fields can develop new inference rules that, together with the backing they require, become accepted ways of drawing and defending conclusions. The new inference rules themselves function as warrants, and we introduce the term “warranting device” to refer to an assembly of the rule plus whatever material, procedural, and institutional resources are required to assure its dependability. We present a case study on the Cochrane Review, a new method for synthesizing evidence across large numbers of scientific studies. After reviewing the evolution and current structure of the device, we discuss the distinctive kinds of critical questions that may be raised around Cochrane Reviews, both within the expert field and beyond. Although Toulmin’s theory of field-dependence is often criticized for its relativism, we find that, as a matter of practical fact, field-specific warrants do not enjoy immunity from external critique. On the contrary, they can be opened to evaluation and critique from any interested perspective.

This essay reports on an interview-based study of ten veteran WPAs, whose three decades of service spans neoliberalism’s growing influence on universities. Our findings trace their enactment of social resilience, a dynamic, relational process that allowed them, even in the face of constraint, to act and to preserve key commitments.

In keeping with the recent global turn in literacy and composition studies, this article explores rhetorical agency in an English-medium Indonesian PhD program. Drawing from the critical reflective lens teacher ethnography allows, the author highlights how graduate students at this Indonesian, yet international site negotiated both textually and extra-textually with the critical pedagogy she developed, while she also questions some of her initial assumptions concerning genre, audience, and rhetorical agency. Overall, the data presented here indicates that rather than focusing solely on textual form as a site of critical agency, teachers and scholars should also take into consideration the ways writers appropriate and circulate knowledge to the diverse audiences in their lives, across multiple genres and languages—and as time unfolds. Broadening the lens to account for such translingual agency might also benefit U.S.-based graduate writing pedagogies, the author ultimately suggests.

This article draws on a qualitative study of Chinese undergraduates at the University of Illinois at Urbana-Champaign, one of the top US enrollers of international students from China. Throughout, I study these students’ efforts to secure returns on what they described as an expensive and uncertain educational investment, often by asserting their power as consumers of US higher education. In particular, I argue that their struggles against segregation make visible broader changes in how student agency is made available in our corporate universities, prompting composition scholars to adapt the field’s tradition of student advocacy to our moment of fiscal turmoil and shifting institutional priorities.

This article presents findings from a multisite case study of dual enrollment instructors and administrators in high school–college partnerships, identifying key challenges to teachers’ academic freedom while also exploring the possibilities presented by their liminal institutional positionality