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2454 articlesMarch 2025
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Multimodal composing with generative AI: Examining preservice teachers’ processes and perspectives ↗
Abstract
The question of how generative Artificial Intelligence (Gen AI) will reshape communication is causing questions and concerns across the field of education, particular literacy and writing classrooms. Although important questions have surfaced surrounding the varied effects on writing instruction and ethical implications of AI in the classroom, there are calls for deeper investigations about how these tools might shape multimodal composing processes. This study builds upon this developing field by exploring how 21 university students in literacy education courses multimodally composed with generative AI and their perspectives on the use of AI in the classroom. Data sources included screen capture and video observations, design interviews, pre- and post- surveys, and multimodal products. Through qualitative and multimodal analysis, four main themes emerged for understanding preservice teachers’ multimodal composing processes: (1) composing was an iterative process of prompting guided by the AI tools, (2) composers exhibited two distinct processes when designing their projects, (3) AI shaped creative possibilities, and (4) play, humor, and surprise served a key function while composing. Preservice teachers’ perspectives also revealed insights into how AI shaped engagement with content, the importance of scaffolding AI in the classroom, and how ethics were intertwined with technical function and teaching beliefs.
February 2025
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Differentiating Appreciation of Characterization in Print, Graphic Novel, and Movie Versions of Children’s Literature: Multimodal Analyses to Develop Students’ Interpretive Stance ↗
Abstract
Language arts and literacy curricula around the world have been advocating for the teaching and learning of literature in multiple forms. However, apparently in much of classroom practice, little attention has been given to distinguishing the literary distinctiveness of multiple forms of ostensibly the same story. Developing an appreciation of the distinctive interpretive possibilities of multi-version literary narratives may be facilitated by semiotic analyses that indicate how the deployment of image, paralanguage, and language resources have been designed to orient the audience to particular interpretive options. Understanding how to analyze texts to determine such orientations is a crucial aspect of critical literacy. In this paper, we draw on systemic functional linguistics and its extension to the description of the meaning-making resources of image and paralanguage to focus on how differences in characterization are achieved in three versions of the story of Coraline.
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Heteroglossia and Community Translanguaging in an English-Medium Classroom: Multilingual Elementary Students’ Use of Multiple Voices in Digital Texts ↗
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This paper draws on Bakhtins notion of heteroglossia to expand theorizations of community translanguaging. Ethnographic and practitioner inquiry methods are used to explore the multiple voices that multilingual elementary students adopted and adapted in their digital, translingual texts. Findings illustrate how children drew from multiple voices, including popular media, family collective memories, the school/teacher, peers, and heritage languages, and how they used those voices to recontextualize ideologies about language, literacy, and schooling and to participate in the social and academic work of the classroom. Implications for emerging theorizations of community translanguaging as well as design of more equitable pedagogical practices for multilingual learners are discussed.
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Abstract
What are we in rhetoric, writing, and literacy studies currently practicing? What practices do harm and, in contrast, which counter harm? How do we disrupt everyday, cumulative, and structural injustices and instead invest in accountability? In addition to asking these and other questions, this article engages four accountability practices that are necessary for countering the ongoing violence of the mythical norm (Lorde), of domination, and of harm within higher education: (1) resisting denial of ongoing harms; (2) recognizing normalized violence; (3) divesting from whiteness; and (4) investing in a consistent, relational approach to seeking justice. These practices help us tap into and amplify the work of BIPOC feminist and womanist educators-scholars-activists (including Ahmed, Gumbs, hooks, Mingus, and Royster) who have been countering epistemic injustice by building linguistic resources and expanding what we can name. These practices are part of a whole in which taking a piecemeal approach entrenches the current state of affairs: white supremacy status quo and normalized violence. Together, these add up to a call for striving toward justice in a sustained, momentum-gathering way.
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Abstract
Critiques of neoliberal capitalism have offered a rich vocabulary for the analysis of the political economy of literacy across professional, public, and classroom contexts. Since the Great Recession, commonplaces about work-readiness have been conditioned by economic precarity and changes to the social contract of work that blur the lines between professionalization and exploitation. Looking beyond the confines of the neoliberal present, the uncertain future of work for our undergraduate students will be shaped by what the World Economic Forum describes as the “double-disruption” of the pandemic and the rise of automation. Whereas neoliberal critique offers a vocabulary for describing many job seekers’ experience of the present, this article seeks to recover an element of “literacy hope” (Wan) by looking to speculative and utopian postcapitalist theory to inform and challenge career guidance conversations with students in writing studies. By framing the future as a resource in the rhetorical constitution of present-day workers, this article advances an inquiry-focused career-guidance pedagogy that asks: How do our assumptions about the future of work inform our relationships with employers and each other in the present?
January 2025
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Abstract This essay demonstrates the ways in which one assignment, the creation of a class bestiary, fulfills the course outcomes of a first-year seminar course introducing students to reading and writing in the humanities. Evolving from the critical field of monster theory, the assignment crumples the timeline between the medieval and the modern in four distinct ways: it responds to the anxieties of identity and definitions of the human by exploring questions of hybridity; it centers concerns about nature and the environment; it opens conversations about race and stereotypes through animal imagery; and it considers the role of technology and classification in shaping the future. The assignment reveals that student fears for the future, not merely of the individual, but of the human species and even the planet itself need to be addressed more deliberately in first-year courses and suggests methods for revising the course to help students articulate and respond to the anxieties of the twenty-first century, even as they look back and contemplate their connections with the past.
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This article considers the rhetorical risks of using generative AI to compose organizational communication during crises or in the aftermath of tragedies. It focuses on a case study in which representatives of Vanderbilt University’s Peabody College of Education and Human Development disclosed their use of ChatGPT to write a response to a school shooting at another university. The author argues that although generative AI can often be useful in technical and professional communication, it can also undermine perceptions of “rhetorical humanity” if its use is disclosed or discovered, making it rhetorically risky in certain contexts. Thus, knowing when not to utilize AI is an important aspect of AI literacy for practitioners.
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Composing Time in a Secondary U.S. Classroom: (Not) Challenging Ideological Polarization through Straight and Queer Temporal Movements ↗
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Drawing on a larger year-long ethnography at a public, urban, comprehensive high school in the Midwestern United States, this article describes the texts students composed in a co-taught sophomore (grade 10) humanities course combining social studies and English language arts. Bringing together sociocultural perspectives on literacy and composition with queer theorizations of time, I argue for the utility of attending not only to time’s multi dimensionality but also its multi directionality. Doing so in writing instruction can help thaw binary polarization and foster more humanizing temporal and in turn ideological movements. To illustrate, I present an ethnographic case of students writing about the history of gendered clothing in 20th-century U.S. society. I examine how different temporal ideologies had consequences for students (not) reproducing antagonistic, polarized binaries with respect to oppressive values, in particular anti-LGBTQIA+ values as they intersect with class, race, and politics. Although my emphasis is how gender and sexuality intertwine with economics, race, and politics, this article suggests that attending to the multidimensionality and multidirectionality of time is a productive site for scholars and educators committed to praxes of justice in writing instruction.
2025
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Abstract
Writing center consultant training must account for the multiple media and modes students use as they compose on new digital platforms. While most consultants come to writing center work already confident in traditional literacies, to advise on multimodal projects, they also need to understand how elements such as visual design, navigability, and accessibility play into the rhetorical situation. Starting in 2021, our writing center assigned an ePortfolio-focused professional development curriculum to our consultants, culminating with their creation of websites that integrated and showcased their knowledge, skills, and abilities. The authors studied the consultants’ responses over the first two years of implementation, collecting data from surveys, session observations, and interviews, which we analyzed through inductive and deductive coding. Our results indicate that consultants advanced their understanding of multimodality through their participation in the ePortfolio curriculum and applied their learning in consultations not only about ePortfolios, but also about other visually rich media and application materials. Other writing centers may consider incorporating ePortfolios into their tutor development programs.
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Centering AI Literacy: Exploring Brazilian International Students’ Perceptions of ChatGPT and Peer Tutoring ↗
Abstract
For English as an Additional Language (EAL) students, generative AI (GenAI) offers meaningful support for writing in English, while also introducing a new set of challenges. Supporting EAL students in developing AI literacy is crucial to their growth as confident, adaptable writers, and writing center tutors are uniquely positioned to facilitate this development. This case study explores the experiences of undergraduate Brazilian international students at a small liberal arts college who received writing feedback from both peer writing center tutors and ChatGPT. Findings indicate that students valued the human connection, contextual understanding, and rhetorical support offered by peer tutors, while turning to ChatGPT for immediate, nonjudgmental assistance, particularly in navigating multilingual challenges. The study offers insight into how peer writing tutors can thoughtfully leverage GenAI to support multilingual writers.
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Abstract
This piece explores the discussions surrounding multilingualism, internationalization, and queerness within writing center studies (WCS). As a branch of writing program administration (WPA), this piece situates above-disciplinary conversations in relation to second language studies (SLS) and broader language and literacy education scholarship to identify areas where disciplinary collaboration and attention are still needed, particularly around questions of professional development, administrative strategies, and pedagogies supporting multilingual writers in writing center spaces. This piece begins by reviewing the major trends, contributions, and key terms in existing literature centering on multilingual writers and SLS to identify ways and areas of collaboration and disciplinary efforts that still need attention within WPA, specifically WCS. Finally, the piece concludes with the author’s perspective, a gay multilingual writing center professional who grew up in a global Anglophone context, on positioning himself as an intersectional scholar ready to make an impact while showcasing his contributions to the ongoing conversation within current WPA and WCS research.
December 2024
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Introduction to Special Collection: Papers from the 5th Annual HBCU Symposium on Composition and Rhetoric ↗
Abstract
In the fall of 2023, Jackson State University hosted the 5th annual HBCU Symposium on Composition and Rhetoric. The goal of this symposium is to center the research and scholarship occurring in HBCUs within the discipline of rhetoric and composition. This special issue of Reflections highlights the work of those scholars who presented or intended to present at this symposium. The theme of the conference, Re-Imagining Activism, Literacy, and Rhetoric in a Woke White America, was intended to present ideas and scholarship that challenged white perceptions of wokeness and explored how this perception is rooted in anti-Blackness, and how Black scholars at HBCUs responded to this recent form off anti-Blackness.
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Writing Our Dreams: A Community Storytelling Project With Students and Teachers at Kūtha Primary School ↗
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In this article, we provide a reflection on a community storytelling project that took place at Kūtha Primary School, located in Kitui, Kenya in August of 2023. The project brought together faculty members at two Florida institutions in the U.S. with students and teachers at Kūtha Primary to develop and publish stories written by youth in grades sixth through eighth. By working together to develop the project objectives, mentor youth to write, edit, and illustrate their stories, and collaborate with a visual designer to publish the stories into a book that was shared with the community, our team learned about the value of collaboration and sustainability in developing transnational community-engaged projects. The article also emphasizes the need to embrace a multi-epistemological framework when developing and implementing community-engagement literacy projects.
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Abstract
It’s an absolute honor to publish Volume 24.1 of Reflections, which features articles stemming from the 5th Annual HBCU Symposium on Composition and Rhetoric. This symposium was hosted at Jackson State University, and the theme of the conference was “Re-imagining Activism, Literacy, and Rhetoric in a ‘Woke’ White America.” I am incredibly grateful to Dr. Wonderful Faison, Director of the Richard Wright Center for Writing, Rhetoric, and Research at Jackson State University, who served as editor of this special issue.
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Abstract
One of the root causes of health disparities in Louisville, Kentucky, is air pollution, a disparity rooted in the city’s history of environmental racism. Residents who engage in local environmental justice efforts face other systemic barriers, all of which intersect in the jargon-filled public notices about air pollution that circulate throughout the city. This article discusses a feminist environmental health literacy coalition formed to promote health literacy and create translations of public notices in plain language. Our preliminary theory of Air Justice maintains that health literacy is a social practice and that intersectional coalitions provide rhetoric of health and medicine (RHM) scholars with a local approach to scholarship that mirrors the diverse and multiple situatedness of the communities in which they work.
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This article extends the engagement with decolonial theories within Latinx writing studies, particularly by engaging the ways literacy has been taken up within Basic Writing scholarship. In what follows, I argue that coloniality and decoloniality are crucial resources for Basic Writing and literacy scholarship under the larger umbrella of literacy/composition/rhetoric studies, and that in a symmetrical fashion a consideration of Basic Writing and the “politics of remediation” cannot be neglected or ignored within LCR studies’ decolonial turn if the decolonial imperative is to be achieved. To this effect, I advance three core claims. First, that the decolonial turn in LCR studies offers a potent set of resources for resolving core contradictions in Basic Writing scholarship. Second, that the decolonial turn offers Basic Writing scholars an opportunity to connect advocacy for students and student centered resources to larger public conversations about pedagogy and literacy. Finally, I argue that a decolonial turn in LCR studies offers Basic Writing scholarship a way to reconceive of its own historiography so as to overcome its current deadlocks.
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Abstract
Too often, those new to community literacy work naïvely overlook issues of paternalism (Mathieu), the violent aspects of literacy (Baker-Bell, Pritchard, Stuckey), and the deep legacies of racism that shape engagement (Kannan). Or, as graduate students and novice community-engaged teachers learn about ethical challenges, they can become disillusioned and paralyzed (Feigenbaum). Mentoring others in community literacy therefore requires nurturing critical hope, which I define and theorize as a disposition that blends a commitment to act with an unflinching awareness of harmful dynamics enmeshed in community literacy. Drawing on data from sixteen students in a graduate community literacy practicum, I introduce a provisional matrix for mapping orientations to critical hope and explore factors that influenced students’ movements across the matrix. The most impactful factors were not pedagogical choices in the class, but ecological factors shaping students’ lives and community experiences. Given this finding, I suggest that instructors, mentors, and professional development facilitators who work with those new to community literacy provide spaces for personal reflection on individual critical hope ecologies, and I raise questions to consider as our field learns to better support those who are entering the unwieldy and energizing work of community literacy.
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Mothering Through Barbed Wire and Literacy Barriers: The Role of Literacy in Incarcerated Motherhood ↗
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This article examines the presence of intensive mothering within incarcerated motherhood and how mothers in jail manage the constraints this ideology imposes on their mothering practices. Analyzing questionnaire data collected from mothers in a Texas county jail through a feminist maternal framework reveals that these mothers have been influenced by the ideology of intensive mothering to serve as their children’s educator. Considering the standard to educate one’s children reinforces the idea that mothers must apply an autonomous model of literacy to childrearing, this article examines the ways in which mothers feel compelled to seek further instruction in order to mother and communicate with their children effectively. This article also examines incarcerated mothers’ simultaneous use of literacy to (re)appropriate intensive mothering and (re)claim agency as mothers.
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Abstract
In my sometimes-murky role as a writing program administrator, I often think about Eli Goldblatt's chapter "Lunch" in Because We Live Here: Sponsoring Literacy Beyond the College Curriculum.Goldblatt posits the main job of a writing program administrator is to have lunch with as many people on campus as possible.His advice is simple.I tell myself it's a lesson I already know.Yet again and again, just as I begin to wonder if I should renew that WPA contract the next time, I run into someone new on campus, we discover all that we share in our hopes for our institution, we make a plan or two, and I remember I have Eli to thank.This kind of move characterizes Goldblatt, both as a person and as a writer and scholar.His personability leads, distracting us from the fact that he is also a profound thinker whose writing models what we value most in composition, rhetoric, and literacy studies: it gently sets aside our concerns with form-genre form, forms of difference, disciplinary forms-and helps us commune, instead, through practice.For that reason, we are lucky now to have Goldblatt's new book, Alone with Each Other: Literature and Literacy Intertwined, a compilation of his published writing from the beginning of his career in rhetoric and composition to the present, between 1995 and 2022.Divided into three sections by topic-Composition Theory and Pedagogy, Community Literacy, and Poetics and Practice-the collection reveals, at last, just how much is really going on in Goldblatt's work when we see it in its wholeness.In the excellent new introductory chapter, Goldblatt shows us how he's been thinking of his tripartite work all these years, straddling university writing programs and literature departments, community literacy settings, and the poetry community.Goldblatt loosens literacy and literature from their disciplinary forms and reframes them, so that "literacy" denotes reading and writing in the world, and "literature" means reading and writing for art's sake.Then he argues that this reframing allows us to make our way around and through their politicized institutional histories.While we in composition have often lamented our precarity and lesser status in relation to literary study, Goldblatt shows us how to respect our own grounding in our peculiar intersection of college writing, English literature, and English education.But what Goldblatt also achieves-without stating as his aim-is a tender embrace of the varying stances, and dare I say open conflicts, within composition itself.He extols Aja Martinez's work drawing on Critical Race Theory, for instance, seeing a kindred spirit in the conviction that "argumentation divorced from accounts of lived experience too easily leaves oppressive structures in place" (7).He brings this newer critical work into conversation with the earlier energies of the social turn, especially the "often . . .
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Abstract
Introduction: This article presents the results of an integrative literature review on artificial-intelligence (AI) literacy and AI ethics in technical and professional communication (TPC). This article demonstrates how these concepts have or have not been discussed and studied by the field. By analyzing the literature from adjacent fields and trade journals, this article sets the groundwork for pedagogies and best practices that prepare technical and professional communicators to evaluate AI technologies using ethical perspectives. Research methodology: We used the hermeneutic methodology to conduct a systematic literature review that allowed repeated cycles of searching, filtering, and interpretation across wide-ranging, interdisciplinary academic sources. Following this method to include and exclude sources resulted in a total of 32 articles that describe different case studies, frameworks, theories, and other pedagogical activities to incorporate AI ethics literacy in the curriculum. Results and discussion: Recent trends within AI ethics education document and advocate for a redesign of educational programs and curricula. To be more intentional in adopting AI ethics in pedagogy, we propose a thre -level framework (consisting of institutional, course, and instruction levels) that can be aligned to include AI ethics literacy in course and program objectives and outcomes. By drawing from technical communication work on AI literacy and mapping other TPC work that can be utilized for teaching AI ethics, we recommend incorporating AI ethics in existing courses or new ones. We also list the challenges of choosing one approach over another. Conclusions and further research: A systematic approach to AI pedagogy can help TPC instructors use existing resources to help students use, understand, and evaluate AI technology in strategic ways. This research can be expanded to include new pedagogical approaches, and by drawing connections of AI ethics to specific TPC theory, especially social justice and audience analysis.
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Abstract
The public release of ChatGPT in 2022 ushered in a new era, affirming the present reality of AI-assisted writing and the critical role business instructors play in preparing students. This study presents the results of a pedagogical experiment. Specifically, it evaluates strategies for integrating and teaching about AI in the business communication classroom, focusing on the impact of generative AI on students’ understanding of business writing principles and how different levels of engagement with AI influence students’ critical AI literacy and attitudes toward AI-assisted writing in the workplace.
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When generative artificial intelligence meets multimodal composition: Rethinking the composition process through an AI-assisted design project ↗
Abstract
• This study explores GenAI's role in multimodal composition, including Adobe Firefly and DALL·E. • GenAI reshapes the composition stages of invention, designing, and revising. • Despite its limitations, GenAI offers alternative solutions to wicked problems. • Post-GenAI use, students critically revise and iterate their compositions. • The study contributes to future research and teaching of AI-assisted composition. This study explores the integration of generative artificial intelligence (GenAI) design technologies, including Adobe Firefly and DALL·E, into the teaching and learning of multimodal composition. Through focus group discussions and case studies, this paper demonstrates the potential of GenAI in reshaping the various stages of the composition process, including invention, designing, and revising. The findings reveal that GenAI technologies have the potential to enhance students’ multimodal composition practices and offer alternative solutions to the wicked problems encountered during the design process. Specifically, GenAI facilitates invention by offering design inspirations and enriches designing by expanding, removing, and editing the student-produced design contents. The students in this study also shared their critical stance on the revision process by modifying and iterating their designs after their uses of GenAI. Through showcasing both the opportunities and challenges of GenAI technologies, this paper contributes to the ongoing scholarly conversations on multimodal composition and pedagogy. Moreover, the paper offers implications for the future research and teaching of GenAI-assisted multimodal composition projects, with the aim of encouraging thoughtful integration of GenAI technologies to foster critical AI literacy among college composition students.
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“Wayfinding” through the AI wilderness: Mapping rhetorics of ChatGPT prompt writing on X (formerly Twitter) to promote critical AI literacies ↗
Abstract
In this paper, we demonstrate how studying the rhetorics of ChatGPT prompt writing on social media can promote critical AI literacies. Prompt writing is the process of writing instructions for generative AI tools like ChatGPT to elicit desired outputs and there has been an upsurge of conversations about it on social media. To study this rhetorical activity, we build on four overlapping traditions of digital writing research in computers and composition that inform how we frame literacies, how we study social media rhetorics, how we engage iteratively and reflexively with methodologies and technologies, and how we blend computational methods with qualitative methods. Drawing on these four traditions, our paper shows our iterative research process through which we gathered and analyzed a dataset of 32,000 posts (formerly known as tweets) from X (formerly Twitter) about prompt writing posted between November 2022 to May 2023. We present five themes about these emerging AI literacy practices: (1) areas of communication impacted by prompt writing, (2) micro-literacy resources shared for prompt writing, (3) market rhetoric shaping prompt writing, (4) rhetorical characteristics of prompts, and (5) definitions of prompt writing. In discussing these themes and our methodologies, we highlight takeaways for digital writing teachers and researchers who are teaching and analyzing critical AI literacies.
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Instructional Note: Still Successful! Student Achievement after Eliminating Developmental Reading and Writing at Onondaga Community College ↗
Abstract
This Instructional Note presents seven semesters of data showing the results of eliminating developmental reading and writing on our campus.
November 2024
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Abstract
This article presents a conceptual framework for enhancing business writing skills through social media integration in business communication education. By embedding platforms like LinkedIn and Twitter, the framework promotes essential competencies such as clarity, audience awareness, and professional tone. Five core principles—constructivist learning, digital literacy, ethical writing practices, real-time feedback, and collaborative writing—underpin this framework, emphasizing experiential learning that bridges informal and formal communication styles. This approach offers educators a structured method for developing students’ adaptability and writing proficiency, aligning pedagogical practices with the evolving needs of modern business communication.
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Enhancing Speaker Credibility: Looking to Critical Literacy’s “Power” Through Strategic Presentation Skills ↗
Abstract
The concept of speaker credibility is proposed as mitigation to address two issues of confidence and anxiety, and gender differences, gathered from anecdotal feedback of business communication students. This article reviews the definition of speaker credibility and draws on two components—presentation skills and power—from Kenton’s source credibility model. It then discusses the two issues of confidence and anxiety, and gender differences. A speaker credibility framework is outlined from reviewing research on three specific presentation skills and proposing power from Janks’s critical literacy. Limitations and future research include testing the framework’s validity discussed at the end.
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Exploring Identity Negotiations, Multiple Literacies, and Imagined Communities of Somali American High School Students ↗
Abstract
Through narrative inquiry, this study uses the concept of “imagining community” and finding purpose and agency related to selected and ascribed affiliations in order to understand the transnational literacies of two Somali American Muslim girls of refugee background attending high school in a US meatpacking community. With the girls as coauthors paired with two academics, we center the Somali American girls’ experiences in their school and community, illustrating strategic deployments of literacies and various identities to construct a sense of belonging/acceptance in different spaces. We also chronicle their resistance to different forms of discrimination arising from linguistic, cultural, and religious differences through their advocacy for themselves, their peers, and their communities. Ultimately, this study has implications for educators working with immigrant students, and reminds us of the wisdom of listening to students’ own voices.
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Abstract
Digital literacies have been recognized as significant practices for the identity formation of immigrant youth. However, the significance of self-sponsored digital literacies in the identity formation of African immigrant youth requires further scholarly examination. Drawing on racial and postcolonial theories, this study examines the identity constructions of a ten-year-old Nigerian girl through her digital art practices across various art apps. Data are interpreted through narrative analytical frameworks. Findings include that family and school contexts constrained her identity and how she desired to be known; digital literacies, specifically digital art literacies, facilitated her deconstruction of assigned US racial identity categories and construction of her desired identity; and digital literacies, such as coding and YouTube Nollywood videos, facilitated new friendships, familial bonds, and ethnic identity membership. Given the limited focus of existing literature on the agency and determination of African immigrant youth, this study makes visible how digital literacies can function as active mechanisms to deconstruct processes of racialization, rigid racial identity categorizations, and constructions of selfhood.
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The Diasporic Tellings of Black African Refugee-Background Youth through the Lens of Critical Ubuntu Literacy ↗
Abstract
This paper explores the diasporic tellings of Black African refugee-background youth through a critical Ubuntu literacy framework. The five tenets of a critical Ubuntu literacy state that participants are (a) already participating in community; (b) reflecting on oneself in relation with others; (c) seeing themselves in relation to community; (d) engaging with text in relation to others; and (e) undertaking a communal process and impact. In this one-year qualitative case study, we examined multiple sources of data from and about twelve Black African refugee-background students, ages 14 to 23, from seven different countries. In examining these data, we came to see how Black African youth from refugee backgrounds wrote about their diasporic histories and lived realities that illuminated the five tenets of a critical Ubuntu literacy framework. Through a thematic analysis, we found that renegotiation of individuality and collective identity was fostered through (a) collective resistance to challenge assumptions; (b) individuality within a collective community; and (c) collective identity that transcended borders. This study has insights for how a critical Ubuntu literacy framework can be used with students in community-based spaces. In addition, it has theoretical and methodological implications for how honoring students’ epistemological frameworks can reframe traditional literacy frameworks and research.
October 2024
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Abstract
Aaron Bruenger (he/they) is a senior lecturer at the University of Minnesota Rochester where he teaches writing and communication courses. He is interested in rhetorical criticism and theory, multimodal literacy and composition, and relational pedagogy.Ellen C. Carillo (she/her) is professor of English at the University of Connecticut and the writing coordinator at its Waterbury campus. She is the author of Securing a Place for Reading in Composition: The Importance of Teaching for Transfer (2014), Teaching Readers in Post-Truth America (2018), and The Hidden Inequities in Labor-Based Contract Grading (2021). Ellen is also the editor or coeditor of several textbooks, handbooks, and collections.Esther M. Gabay (she/her) is a PhD student at The Ohio State University, focusing on writing, literacy, disability studies, and writing assessment. She has over a decade of experience teaching first-year writing in the two-year college, and was a collaborative member of the Faculty Initiative of Teaching Reading at Kingsborough Community College. Esther has published articles in TETYC and has chapters in the forthcoming edited collections What Is College-Level Writing (vol. 3) and College Teachers Teaching Reading: Practical Strategies for Supporting Postsecondary Readers.Catherine Gabor (she/her) is professor of rhetoric and acting associate dean for the College of Arts and Sciences at the University of San Francisco. Her professional interests are digital authorship, the scholarship of administration, and ungrading. Her work appears in the Journal of Writing Program Administration, Reflections: Writing, Service-Learning, and Community Literacy, the Journal of Basic Writing, and several edited collections.Kara K. Larson (she/her) is an assistant professor of English at Hillsborough Community College–SouthShore, Florida. She was a Conference on College Composition and Communication Scholars for the Dream Award recipient in 2021. A former middle school English language arts and reading teacher for ESL students, Kara has enjoyed taking learner-centered engagement and collaborative learning strategies into the college classroom.Bronson Lemer (he/him) is a senior lecturer at the University of Minnesota Rochester. He is the author of The Last Deployment: How a Gay, Hammer-Swinging Twentysomething Survived a Year in Iraq (2011). He is a 2019 McKnight Writing Fellow and lives in St. Paul.Jessica Nastal (she/they) is assistant professor of English at College of DuPage. With Mya Poe and Christie Toth, her edited collection Writing Placement in Two-Year Colleges: The Pursuit of Equity in Postsecondary Education won the CWPA Best Book Award for 2022. Jessica serves on the editorial boards of Assessing Writing, Teaching English in the Two-Year College, and Composition Studies.Katherine Daily O'Meara (she/her) is assistant professor of English and director of Writing across the Curriculum at St. Norbert College. Her work has been published in the Journal of Response to Writing, The WAC Journal, and multiple edited collections. Kat's current research focuses on accessible assessment and contract grading, student self-placement, equitable/antiracist pedagogies, WAC/WID, and writing program administration.Cheryl Hogue Smith (she/her) is a professor of English, WRAC coordinator, and liberal arts coordinator at Kingsborough Community College, CUNY. She is a past chair of the Two-Year College English Association (TYCA) and a Fellow of the National Writing Project. Her work appears in TETYC, JBW, JAAL, English Journal, JTW, and in several edited collections.Jesse Stommel (he/him) is a faculty member in the Writing Program at University of Denver. He is also cofounder of Hybrid Pedagogy: the journal of critical digital pedagogy and Digital Pedagogy Lab. He has a PhD from University of Colorado Boulder. He is author of Undoing the Grade: Why We Grade, and How to Stop (2023) and coauthor of An Urgency of Teachers: The Work of Critical Digital Pedagogy (2018).Molly E. Ubbesen (she/they) is assistant professor and director of Writing at University of Minnesota Rochester. She applies critical disability studies to writing studies to support accessible and effective teaching and learning. Her work has been published in Kairos: A Journal of Rhetoric, Technology, and Pedagogy and Composition Forum. Additionally, she is an editor for the forthcoming collection Disability, Access, and the Teaching of Writing.Megan K. Von Bergen (she/her) is an assistant professor of English at Murray State University, where she teaches first-year and upper-division composition courses. She is interested in inclusive, student-centered assessment practices and the programmatic structures needed to support them. Her work has appeared in Composition Studies and enculturation. In her spare time, she likes running (really) long distances.Griffin Xander Zimmerman (they/he) recently graduated with a PhD in rhetoric, composition, and the teaching of English from University of Arizona. Griffin's work appears in the Journal of Writing Assessment and the Journal of Multimodal Rhetorics. An interdisciplinary disability scholar, Griffin focuses his work on pedagogical approaches to neurodiversity, teacher training, disability rhetorics, and relationality through communities of care.
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Improving ChatGPT's Competency in Generating Effective Business Communication Messages: Integrating Rhetorical Genre Analysis into Prompting Techniques ↗
Abstract
This study explores how prompting techniques, especially those integrated with rhetorical analysis results, may improve the effectiveness of artificial intelligence (AI)-generated business communication messages. I conducted an experiment to assess the effectiveness of these prompting techniques in the context of crafting a negative message generated with ChatGPT 3.5 ( n = 85). A multiple regression was calculated to explore prompting techniques’ impact on the negative message grades and how each technique influences the message grade. The results ( F(4, 80) = 31.84, p < .001), with an adjusted R2 = .595, indicate a positive relationship between prompting techniques and the effectiveness of AI-generated messages. This study also identified challenges related to students’ AI literacy. I conclude the study by recommending practical measures on how to incorporate AI into business and professional writing classrooms.
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Abstract
ABSTRACTWe asked 15 editors about their perceptions of five sentences using singular they in different contexts and about the style guides that inform their work. Editors appreciated the inclusivity of indefinite and definite singular they and recognized APA for its leading-edge stance. Our findings indicate the need for editors to develop a heuristic for determining when to deviate from style guide advice and to develop their own system for mitigating ambiguity in relation to they.KEYWORDS: Editingsocial justice / ethics Disclosure statementNo potential conflict of interest was reported by the authors.Notes1. We explained to editors that, in each sentence, the capitalized pronoun referred to the capitalized noun phrase.2. When we refer to a "comprehensive style guide," we mean a manual that provides standards for writing, editing, and publishing texts. A comprehensive style guide may be written by a publisher or discourse community but adopted widely. For example, University of Chicago Press's Chicago Manual of Style is used by other publishers and the Publication Manual of the American Psychological Association is used in disciplines outside of psychology.Companies may create their own style guides for internal use. Such guides may or may not be as detailed or complete as comprehensive style guides and may, in fact, be based on or direct users to a comprehensive style guide for any gaps in content. For example, ACES: The Society for Editing "Style Guide and Proofreading Checklist" (Filippini, Citation2021) is for ACES communications and based on the AP Stylebook.Some editors in this study referred to style sheets. A copyeditor creates and uses a style sheet to note a running list of grammar and usage that are specific to a manuscript and which may be different from house style or a comprehensive style guide (CMOS, Section 2.55).Despite attempting to define these terms, we recognize there are overlaps among the categories and across fields. For example, the Microsoft Writing Style Guide began as an in-house style guide and is now used by other software companies. Further, there exist other contexts of the terms "style guide" and "style sheet," such as brand style guides, programming style guides, and web design style sheets.3. Of the remaining two editors, one said that they would revise the sentence to avoid using singular they, and the other said that they would use the name Pat again instead of a pronoun.4. Only three editors (4%) said they would edit the sentence.5. The two remaining editors differed in their responses. One said that they would avoid using singular they by revising the sentence; the other said that they would change the pronoun to her.6. Ten editors said that they would edit this sentence.7. As of August 16, 2022, AP Stylebook Online advice under "accent marks" reads: "Use accent marks or other diacritical marks with names of people who request them or are widely known to use them, or if quoting directly in a language that uses them: An officer spotted him and asked a question: "Cómo estás?" How are you? Otherwise, do not use these marks in English-language stories. Note: Many AP customers' computer systems ingest via the ANPA standard and will not receive diacritical marks published by the AP."Additional informationNotes on contributorsJo MackiewiczJo Mackiewicz is a professor of rhetoric and professional communication at Iowa State University. She studies the communication of pedagogical and workplace interactions. Her book, Welding Technical Communication: Teaching and Learning Embodied Knowledge was published by SUNY Press in 2022.Shaya KrautShaya Kraut is a PhD student in the Rhetoric and Professional Communication program at Iowa State University, where she teaches first-year writing. She has also worked as an ESL teacher, a writing center tutor, and a teacher/tutor for adult basic education. Her research interests include composition pedagogy and critical literacy.Allison DurazziAllison Durazzi is a communication professional with experience in industry settings including law, the arts, and freelance editing. She is a Ph.D. student in Rhetoric and Professional Communication at Iowa State University where she researches and teaches technical editing and teaches business, technical, and speech communication courses.
September 2024
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Abstract
This study explores how confidence levels in user prompts affect AI-generated resume text. Using six varied prompts for AI models ChatGPT-3.5, Gemini, and Perplexity, it examines how AI interprets and responds to different confidence levels. The findings reveal significant differences in AI-generated resumes based on prompt confidence, highlighting the need to adapt resume pedagogy for the AI age. Emphasizing the importance of teaching genre conventions and developing critical AI literacies, the study offers practical recommendations for integrating AI tools into resume writing instruction to better prepare students for an increasingly digital world.
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Abstract
This research used a participant observer method to describe and analyze the digital literacy practices of one grassroots community group that organized around the issue of municipal city council redistricting. The group proposed and advocated for city council district lines that reflected the minority-majority makeup of the city's population. The group effectively crafted different genres, including informational Google Docs, maps, form letters, petitions, social media graphics, press releases, and public speeches to advocate for their position. This research argues for the study of activists' digital literacy practices and the role of digital technology in activist efforts.
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Biodigital Literacy through Intimate Data: User Perceptions of FemTech and Pelvic Floor Training Devices ↗
Abstract
The FemTech industry, a booming segment of the health technology market, trades in feminist empowerment largely by data tracking and collection. As issues of privacy and surveillance related to users' data collection have grown, scholars in health, design, and communication have explored how health-related technologies complicate the liberatory potential of self-tracking and self-monitoring health, signaling digitally collected, intimate data as concerning and gesturing toward critical digital literacy as a requirement for technology users. By analyzing user comments about pelvic floor training devices, this article reframes intimate data to understand the ways that people create and use it to learn about themselves. This move demonstrates a new kind of literacy: biodigital literacy, which I offer as a concept and framework that highlights the unique competencies of embodied digital life.
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Abstract
This article examines the technological literacies reflected by participants in the transnational "White Paper Movement"/"A4 Revolution" in the Chinese diaspora, against the Chinese government's stringent "dynamic zero-COVID" policy. The analysis reveals how protestors engaged with the technological literacy framework of Hovde and Renguette (2017): functional and conceptual; critical and evaluative, in layered and interconnected ways. But these literacy skills are also extended tactically where they must not only know how to use technologies well, but also understand how a technology works enough in order to use it subversively. Thus, this article proposes a tactical technological literacy to contribute to the theorization of a "post-digital" life-especially in transnational activism contexts-where not only do people have to consider how (not) to use technologies (in the broadest sense) in both online and offline spaces but also how technologies may impose constraints and oppression on their daily life. The article ends with some pedagogical implications on how to foster a tactical technological literacy in TPC classrooms.
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Abstract
Digital life for older women seeking employment includes several hurdles. Their stories and experiences illuminate the range of pressures they're experiencing (e.g., societal, economic) and the negative emotions that accompany those. Their challenges illustrate why some of their digital tools are hard to work with and how they can have a negative impact on them. Two women also named internal dialogues that may also influence their experience with digital tools and may prevent them from having the confidence or desire to develop their digital literacies further.
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Toward Digital Life: Embracing, Complicating, and Reconceptualizing Digital Literacy in Communication Design ↗
Abstract
This article is the introduction to the Communication Design Quarterly special issue on digital life. It explains the exigency for this issue and details how digital literacies in technical and professional communication are complicated by emerging technologies. It also demonstrates the potential for moving toward a model of digital life as a flexible way of foregrounding and talking about the work we are all already doing to understand and improve our post-human lives.
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Abstract
In this article, we propose (re)designing privacy literacy as an essential component of our digital lives in an age of Generative Artificial Intelligence (genAI). Our study emphasizes the layered digital, technical, rhetorical, and algorithmic literacies associated with design thinking and genAI to support theorizing privacy literacy. We introduce Design as an analytical element complementary to Woods and Wason's (2021) multi-pronged framework for analyzing Terms of Service (ToS) documents. Using a cluster of Adobe Generative AI ToS, we illustrate the necessity of including Design , which allows those invested in Communication Design (CD) and Technical and Professional Communication (TPC) to interrogate how or if design supports or undermines values related to user privacy, data ownership, and informed consent. We conclude by detailing how collective surveillance apathy regarding emergent data infrastructures signal a Post-Surveillance era in our global society and digital lives.
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Augmenting for Accessible Environments: Layering Deep Mapping, Deep Accessibility, and Community Literacy ↗
Abstract
This article reports on lessons learned from the first phase of an ongoing multimodal project aimed at promoting digital and environmental literacy in concert with access and accessibility on our university's main campus. We discuss an emerging, student-led locative media project, built to increase engagement with the North Woods, an approximately 300 acre parcel of unmanaged forests and wetlands on the north part of our campus. By layering together deep mapping and accessibility, this project intervenes in the binaries between art and science and nature and technology, with a strong focus on how digital, environmental, and community literacy can contribute to more accessible experiences.
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Abstract
This article confronts challenges faced by users of technical information with hearing impairments. The increase in digital documents since 2000 has led to multimodal technical multimedia that features aural information (i.e., meaningful sound). However, there is little effort to train technical communication professionals to make audio more accessible. Herein, we share how to use descriptions, captions and subtitles, transcription, and sign language to make sound an accessible part of today's digital life. We explain using four accessible design elements to address challenges faced by users of digital documentation who cannot hear the information. Ultimately, we support technical communicators seeking aural information justice for all.
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The Digital "Good Life": The Limits of Applying an Ethics of Care to a Company "Running with Scissors." ↗
Abstract
This article explores the challenge of implementing diversity, equity, and inclusion literacies in popular buyer persona platforms such as HubSpot and FlowMapp. Drawing on a practitioner interview with a public relations and marketing director, Dr. Danielle Feldman Karr, this article contextualizes Feldman Karr's efforts to revise her design team's internal buyer persona construction process to better engage DEI issues. This article considers the successes and challenges of applying an ethics of care informed by Graham's Black feminist ethics in order to analyze how designers think about "the good life" (flourishing) in persona redesign.
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Abstract
This paper examines ChatGPT's use of evaluative language and engagement strategies while addressing information-seeking queries. It assesses the chatbot's role as a virtual teaching assistant (VTA) across various educational settings. By employing Appraisal theory, the analysis contrasts responses generated by ChatGPT and those added by humans, focusing on the interactants’ attitude, deployment of interpersonal metaphors and evaluations of entities, revealing their views on Australian cultural practice. Two datasets were analysed: the first sample (15,909 words) was retrieved from the subreddit r/AskAnAustralian and the second (10,696 words) was obtained by prompting ChatGPT with the same questions. The findings show that, while human experts mainly opt for subjective explicit formulations to express personal viewpoints, the chatbot's preference goes out to incongruent ‘it is’-constructions to share pre-programmed perspectives, which may reflect ideological bias. Even though ChatGPT displays promising socio-communicative capabilities (SCs), its lack of contextual awareness, required to function cross-culturally as a VTA, may lead to considerable ethical issues. The study's novel contribution lies in the in-depth investigation of how the chatbot's SCs and lexicogrammatical selections may impact its role as a VTA, highlighting the need to develop students’ critical digital literacy skills while using AI learning tools.