The authors call for tying service learning to feminist agendas. In particular, they emphasize civic activism involving true collaboration with communities. They report on a graduate seminar at their own university that worked toward this goal by having students self-reflectively participate in local organizations.

It has been over a decade since Irene Clark argued in

Unlike experienced collaborators, student teams often attempt to collaborate without effective documentation of meetings. This tendency may be exacerbated by professional writing textbooks, which rarely mention minutes in their chapters on collaboration and provide ineffective examples of meeting minutes that follow a parliamentary style of minutes rather than the action-oriented style that is the norm in most workplace settings. Interviews with three engineering managers are supported by published research in professional communication to show how meeting minutes are essential to projecting a team forward by solidifying consensus and holding individuals accountable for actions. A short exercise designed to teach students how effective minutes function as a management tool is presented along with observational evidence of the exercise's effect on student team practices in both professional writing and computer science team projects

This essay traces two teachers’ experiences crossing spaces in a combined literature and history seminar where students explore American culture and diversity and engage in service learning. The model has evolved from paired classes with collaborative activities to a student-centered environment promoting active learning. This article offers practical advice for establishing cross-curricular pairings and suggests course content that promotes learning across curricula.

This article addresses how community-university digital media literacy projects are redefining literacy, literate practices, and institutions. Using Actor-Network Theory (ANT), which emphasizes the organizing process itself, I analyze the shifting definitions of literacy within one particular university-community collaboration. My analysis demonstrates the importance of creating writer and producer identities for all project participants and developing networks of responsibility and sustainability through the distribution of expertise among university and community institutions. In order to sustain such collaborations and university- community networks, literacy workers and writing programs must challenge static forms of participation and expertise, as well as monolithic notions of literacy, and become more responsive to concrete literacy needs within our communities.

The Workshop In June 2004, the Associated Colleges of the Midwest (ACM), supported by a grant from the Andrew W. Mellon Foundation, sponsored an information literacy workshop for literature faculty. The workshop, attended by faculty, librarians, and instructional technologists from several of the private liberal arts colleges in the ACM consortium, provided a collegial setting for discussing best practices for information literacy instruction. Specifically, the group worked together to develop assignments that teach information literacy and literature in mutually reinforcing ways, assignments that move beyond the research paper so that information literacy forms a symbiotic relationship with the literature we teach. We discussed ways to use information literacy instruction not merely to train students in the skill set of locating relevant information for the purposes of literary studies but rather to foster in them better thinking and reading habits of mind. The assignments we present below developed out of this workshop. They reflect our commitment to approaching information literacy as a mode of critical thinking and thereby to encouraging its practice as a habit of active learning.

Research Article| October 01 2006 Debt in the Teaching of World Literature: Collaboration in the Context of Uneven Development Tanya Agathocleous; Tanya Agathocleous Search for other works by this author on: This Site Google Karin Gosselink Karin Gosselink Search for other works by this author on: This Site Google Pedagogy (2006) 6 (3): 453–473. https://doi.org/10.1215/15314200-2006-005 Cite Icon Cite Share Icon Share Twitter Permissions Search Site Citation Tanya Agathocleous, Karin Gosselink; Debt in the Teaching of World Literature: Collaboration in the Context of Uneven Development. Pedagogy 1 October 2006; 6 (3): 453–473. doi: https://doi.org/10.1215/15314200-2006-005 Download citation file: Zotero Reference Manager EasyBib Bookends Mendeley Papers EndNote RefWorks BibTex toolbar search Search Dropdown Menu toolbar search search input Search input auto suggest filter your search Books & JournalsAll JournalsPedagogy Search Advanced Search The text of this article is only available as a PDF. Duke University Press2006 Article PDF first page preview Close Modal Issue Section: Articles You do not currently have access to this content.

The author has taught a distance education version of the undergraduate technical communication service course at Boise State University since 1997 and shares the strategies he has found to decrease the time instructors spend teaching online, thereby enabling them to use the time they do have to enhance their students' online experience. These strategies are distributed among four areas: management of collaboration, presentation of course material, grading, and interaction with students. For each one, the author presents the problems that may occur and approaches to resolving them. The article addresses a number of concerns expressed in the scholarly literature on distance education and is informed by surveys given to five sections of the author's course taught between 2001 and 2003. Interspersed through the article is an overview of some of the current research and commentary on distance education of particular interest to those teaching the technical communication service course via the Internet.

This study analyzes the performance and attitudes of technical writing students in PowerPoint-enhanced and in non- PowerPoint lectures. Four classes of upper-level undergraduates ( n = 84) at a mid-sized, Southern university taking a one-semester technical writing course were surveyed at the beginning and end of the course about their perceptions of PowerPoint. Of the four sections, two classes were instructed using traditional lecture materials (teacher at podium, chalkboard, handouts); the other two sections were instructed with PowerPoint presentations. All four classes were given the same pre- and post-test to measure performance over the course of the semester. Traditional lecture or PowerPoint presentations consisted of at least 50% of the course, with the remaining time spent on exercises and small group work. Results reveal that while most students say they preferred PowerPoint, performance scores were higher in the sections with the traditional lecture format.

The authors explore the interdependent relationships between learning English(es) and learning digital literacies in global contexts, and, collaborating with two women who have moved and continue to move between the United States and Asia, highlight the crucial role that the practice of guanxi has played in advancing digital literacies. Their collaboration suggests that guanxi is a useful term for describing not only the multifarious constellations of connections and resources that structure the lives of individuals, but also for understanding how these connections are related to the social, cultural, ideological, and economic formations that structure the “information age.”

This study presents a case of asynchronous, collaborative problem solving aimed at readying a sophisticated distributed technology for large-scale diffusion. We analyzed e-mail transcripts of 30 technologists negotiating complex technical improvements necessary for wide-scale diffusion and found that the group's social interactions and discursive practices determined the improvements they were willing to realize. We detail these social dynamics and their effects on readying technologies for diffusion and argue that technology teams need to become more aware of diffusion as a social dynamic.

This article reviews the history of photography to 1845 in France, England, and the United States, emphasizing roles of collaboration, legal protection, and training in the development and transfer of the technologies of the heliograph, physautotype, daguerreotype, and calotype. It argues that early innovative work in photography was motivated by plural desires: to photo-illustrate printed publications, to capture scenes from nature, to render human portraiture, and to investigate scientific theories of radiation.

With increasing demands for online courses in all levels of higher education, a community college English instructor implements alternative methods of communication to ensure course rigor and integrity as she meets her objectives of enhanced student learning and success.

In the current research climate favoring rigorous experimental studies of instructional scripts using randomly chosen treatment and control groups, education and literacy researchers and policy makers will do well to take stock of their current research base and assess critical issues in this new context. This review of research on classroom discourse as it affects reading comprehension begins by examining 150 years of research on classroom discourse, and then findings and insights shaped by intensive empirical studies of both discourse processes and reading comprehension over the last three decades. Recent sociocultural and dialogic research supports claims that classroom discourse, including small-group work and whole-class discussion, works as an epistemic environment (versus script) for literacy development. New studies examine situated classroom talk in relation to educational outcomes and cultural categories that transcend the classroom.

Charettes offer a productive way of combining theory and practice to address some of the difficult matters of getting students to see and perform technical communication as students, professionals, servers, and citizens. This collaborative activity helps students prepare for an increasingly modular professional world by revealing the contingent rhetoricity of professional autonomy. Charettes can help technical writing programs and students integrate service and civic learning into the curriculum by using indigenous professional genres that actively demand stakeholder participation. The intensity and pragmatic force of charettes can assist students in building their ethos while working with fellow stakeholders. The wide range of possible documents involved in the process associated with charettes can help technical communication students and teachers explore the connections between rhetorical exigencies and genre and put their skills to good use in a culture where many are looking for new ways to build critical citizenship.

Collaborative tools typically employ linear threading for representing and organizing the contributions of the discussants. We argue that linear representations provide little support for the conceptualization, contextualization, and visualization of the discussion. To address these drawbacks, we propose the usage of semantic networks for representing discussions. In this paper, we demonstrate the applicability of semantic network representation to discussions through the development of a prototype named CollectiveThought. We also test some of the potential benefits of semantic network discussion representation with an empirical study. More specifically, we compare these two modes of discussion representation (i.e., linear versus semantic network) in terms of effects on the communication process as measured by perceived contextualization and on the communication outcome as measured by mutual understanding, using both subjective and objective indicators. The results show that semantic network discussion representation leads to a higher level of perceived contextualization and better mutual understanding.

Firms that are trying to stay competitive in the current business environment often require the use of groups. The popularity of group work is tied to the promise of improved productivity via the pooling of information, knowledge, and skills. In recent years, group work has been expanded to virtual or distributed environments. However, there are questions about how aspects of group work-specifically group size and social presence-impact group members' ability to voice opinions. This study examines groups of two sizes in three distinct social presence settings: face-to-face, face-to-face using collaborative software, and virtual using collaborative software. This study finds that both group size and social presence affect individual instrumental voice, value-expressive voice, and the group interaction process. The results show that by increasing social presence through the use of collaborative software, it is possible to lessen the negative impact of increasing group size. These results should be of interest to the increasing number of organizations that are implementing virtual group environments.

This article enacts the difficulties and hopes a compositionist in the English Department perceives in his attempts to establish a collaborative arrangement with the writing center at the regional campus where he works.

RHETORICA 110 The editors should be commended for bringing these immensely rich and interesting works to a wider audience. Angus Gowland University College London Fronton, Correspondance. Textes traduits et commentés par Pascale Fleury avec la collaboration de Ségolène Demougin, Paris (Belles Lettres, coll. «Fragments»), 2003, 426p. La belle et utile collection «Fragments» publie pour son troisième vo­ lume un ouvrage utile et passionnant. Il met en effet à la disposition des cher­ cheurs et de quiconque s'intéresse à la rhétorique et à l'histoire de l'Antiquité une œuvre jusque là difficile à trouver et qu'il vaut la peine de redécouvrir, ainsi qu'on le devinait déjà à lire la Rhétorique spéculative de Pascal Quignard (voir mon compte-rendu dans Rhetorica 17, pp. 227-233). Mme Fleury publie -le texte de Haines figurant sur les pages de droite et sa propre traduc­ tion sur les pages de gauche- la totalité du corpus frontonien, à l'exception, précise-t-elle, des lettres dont il ne reste que quelques mots et des passages illisibles. On trouvera donc dans ce livre les lettres adressées par Fronton à Marc Aurèle, avant et après son accession au trône, à la mère de l'empereur philosophe, au collègue de celui-ci Lucius Vérus, à Antonin le Pieux, à des amis ou connaissances -dont Hérode Atticus et Avidius Cassius-, ce qui reste des trop fameux éloges de la fumée et de la poussière et de la négligence, le début des Principia Historiée, les cinq lettres Sur l'éloquence, celle Sur les discours et quelques autres pièces de moindre importance. On demandera aussitôt: «Et les lettres de Marc Aurèle?» Justement, hormis Lad Marcum I, 6 -mais c'est qu'elle est occupée presque entièrement par la copie faite par l'empereur d'un discours de son maître-, Mme Fleury a choisi de ne pas les inclure dans son ouvrage, parce qu'elle voulait, dit-elle,«mettre en lumière la personnalité riche de Fronton, sans la poser toujours en parallèle avec l'austérité du prince.» Or, même si l'on peut le regretter en quelques occasions où il fait perdre un peu d'intelligibilité (mais le défaut est en général compensé par une note explicative), ce choix ne paraît pas injustifié, c'est même l'un des attraits de l'ouvrage: celui-ci, en ne donnant que Fronton, dévoile tout Fronton, un Fronton «en continu», oserai-je dire, et en lui-même, libéré du masque de faire-valoir dont on serait tenté de le couvrir. On se rend compte alors qu'au moins en art et en humanité, le maître a toujours été supérieur à son élève. Même si le désordre dans lequel nous est parvenu le corpus ne permet pas une chronologie précise, lire cette correspondance c'est rencontrer le fantôme d'une vie disposée au fil du temps, vie personnelle rythmée par les périodes de souffrance physique, les succès oratoires, un consulat, le Reviews 111 renoncement pour raison de santé, au proconsulat, les deuils, la venue de la vieillesse, celle-ci nous valant un «Art d'être grand-père» (Ad amicos, I, 12) plutôt réussi. Mais Fronton (ce Fronton épistolaire, du moins) vit surtout par la vie de ses élèves dont il note les progrès (Verus) et les moments symboliques d entrée dans la vie adulte; on note le changement de ton dans les missives adressées à Marc Aurèle quand celui-ci accède au trône. Il a par ailleurs une conscience aiguë de l'écoulement du temps, auquel il se réfère souvent, soit pour lutter contre lui en affirmant la permanence des sentiments et des natures, soit —et c'est plus original— pour l'accompagner délibérément et s'en réjouir. Significatix e me paraît à ce propos l'image de la semence et de la récolte, à laquelle il a recours à plusieurs reprises: il ne regrette pas, dit...

Asynchronous-distributed (AD) collaborative writing (CW) is an important form of the growing trend of distributed work. However, AD CW typically results in multiple process losses. We argue that using advanced writing technologies designed for AD work alone is not sufficient by itself to overcome these losses. Instead, adopting high levels of process structure delivered in the form of explicitly written procedural scripts can improve the results of AD CW groups. We performed an experiment with over 500 participants working in groups supported by advanced CW technologies that were designed for AD work. Participants were given six weeks to conduct their work. We found that high levels of process structure in novice AD CW groups that worked on a moderately complex task created significantly better outcomes than did groups using low levels of process structure. Groups with high levels of process structure had better results in terms of production, document quality, satisfaction, relationships, and communication. In no case did low-structure groups outperform high-structure groups. This research supports our hypothesis that increased process structure delivered in the form of a repeatable process script can decrease process losses and increase process gains in novice AD CW groups. We conclude that it is not sufficient to give novice AD writing groups CW technology and time to conduct their tasks; these groups also need appropriate procedural support, which can be provided effectively through written scripts.

Using a previous study at the same site for comparison, this study examines how recent adoptions of intranet and improved mail technologies have altered the collaborative practices of corporate communication writers at an insurance company. A systematic analysis of collaborative activities using a newly developed continuum shows that the writers’ jobs were significantly transformed by the company’s transition to a digital concept of writing. In particular, writers focused less on producing text and more on developing, coordinating, and structuring the newly adopted corporate intranet.

This article describes the development of a community writing and publishing program, the DiverseCity Writing Series, from 1998 to 2005. Starting as a one-time workshop between a community college English service-learning course and a local women’s advocacy organization, the DiverseCity Writing Series has grown into a year-round partnership between the SLCC Community Writing Center and multiple organizations throughout the Salt Lake City metropolitan area. This mutually beneficial collaboration for the college and the community has been achieved through critical inquiry regarding issues of ownership and discourse as well as the dedication of community members and organizational partners.

This article chronicles changes in the author’s service-learning pedagogy, concentrating on his recent attention to genre and its consequences for course design. The cumulative influences of rhetoric, discourse community theory, collaborative assignments, and genre theory are traced. The core claim, however, is that instructors should help students grasp the concept of genre as social action. Included are descriptions of assignments for first-year and advanced courses, plus student samples of genre analysis memos.

This article explores the dialogic negotiation processes that can enable professional communication academics and practitioners to collaborate in designing, implementing, and writing up research. Drawing on our experiences conducting a collaborative academic-practitioner case study of technical sales presentations in an executive briefing center, we outline the ways in which we dialogically negotiated research questions, data collection and analysis, theoretical frameworks, organizational contexts, identifications, and interpersonal connections. We then discuss potential limitations of academic-practitioner collaborations and conclude by offering a tentative, contextual list of "best practices" for facilitating successful collaboration across the academic-practitioner divide.

This article surveys the literature on digital rhetoric, which encompasses a wide range of issues, including novel strategies of self-expression and collaboration, the characteristics, affordances, and constraints of the new digital media, and the formation of identities and communities in digital spaces. It notes the current disparate nature of the field and calls for an integrated theory of digital rhetoric that charts new directions for rhetorical studies in general and the rhetoric of science and technology in particular.

When writers plan a document together, they rely on gestures as well as speech and writing in constructing a common representation of their group document. This case study of a student technical writing group explores how group members used gestures to create a conversational interaction space that they then treated like a physical text that they manipulated, wrote on, and pointed at. These gestures suggested a group pretext that helped group members translate abstract goals into concrete plans. However, the close proximity of gesture to the physical act of writing may mislead students into thinking that the tricky work of translating abstract ideas into final written form had already been completed. Gestures and adaptor movements (such as fidgeting with a pen) also seemed to conspire to help individuals control the conversational space and call attention to themselves as writers. Implications for future research on gesture and collaborative writing, gender, and writing technologies are discussed.

Knowledge transfer among geographically separated members is recognized as a critical ingredient for collaborative accomplishment of work in virtual teams. However, due to the "localness" of knowledge, such transfer of knowledge is believed to be inherently problematic; thus, it is important to develop a solid understanding of the factors that enable knowledge transfer in such contexts. Drawing on existing literature on knowledge management and virtual teamwork, we identify four Cs (communication, capability, credibility, and culture) associated with individuals who transfer significant amounts of knowledge to remote members. Next, we test the four Cs in the context of US-Norwegian virtual teams engaged in systems development. The volume of communication, the credibility of the communicator, and the nature of cultural values held (i.e., collectivism) by the communicator were found to significantly predict the extent of knowledge transferred; although, contrary to expectations, capability was not found to have a significant influence. A number of implications for virtual team participants and professional communicators are articulated. Avenues for future research are also suggested.

E-communication in businesses has been the target of intense research. The theoretical hypotheses that have informed the media richness hypothesis have been influential in some circles and have also been strongly attacked by social theorists. It is argued in this paper that this theoretical polarization involving advocates of the media richness hypothesis and social theorists is due to two problems. The first is that there is a wealth of empirical evidence that provides direct support for the notion that human beings prefer the face-to-face medium for a variety of business tasks that involve communication, which seems to provide support for the media richness hypothesis. The second problem is that the media richness hypothesis is built on a vacuum, as no underlying explanation was ever presented by media richness theorists for our predisposition toward rich (or face-to-face) media. The main goal of this paper is to offer a solution to these problems by providing an alternative to the media richness hypothesis, referred to here as media naturalness hypothesis, developed based on Darwin's theory of evolution. The media naturalness hypothesis argues that, other things being equal, a decrease in the degree of naturalness of a communication medium (or its degree of similarity to the face-to-face medium) leads to the following effects in connection with a communication interaction: (a) increased cognitive effort, (b) increased communication ambiguity, and (c) decreased physiological arousal. Like the media richness hypothesis, the media naturalness hypothesis has important implications for the selection, use, and deployment of e-communication tools in organizations. However, unlike the media richness hypothesis, the media naturalness hypothesis is compatible with social theories of behavior toward e-communication tools. Among other things, this paper shows that the media naturalness hypothesis (unlike its media richness counterpart) is compatible with the notion that, regardless of the obstacles posed by low naturalness media, individuals using those media to perform collaborative tasks may achieve the same or better task-related outcomes than individuals using media with higher degrees of naturalness.

This study contributes to a discussion on collaboration and technical/professional communication in indeterminate zones or less familiar sites for collaboration. The interdisciplinary group for this case study collaborated to write a project proposal to solicit funds from the US government for constructing a test bed for immune buildings as a tactic for combating potential biological and chemical terrorist incidents. Their approach to collaboration coincided with several approaches previously addressed in professional and technical communication research. Novel and creative approaches emerged as a result of this collaboration, but in some instances, disciplinary differences, as manifested by disputes over concepts and terminologies, posed obstacles to collaboration. Such challenges necessitated strong leadership, which was also critical for managing group process.

A successful collaboration resulted in a researcher and a teacher linking professional development with change in small-group reading instruction and student achievement.

In response to recent calls for internationalization and greater social relevance in professional communication teaching and research, this article links service-learning pedagogy with participatory action research (PAR) methods. A multi-year collaborative project in Kenya illustrates both the challenges and the positive outcomes of international partnerships, which include increased intercultural communication skills, significant contributions to the literature, invigoration of teaching and curriculum, and the development of global civic awareness among all participants. In their recommendations for faculty interested in developing similar partnerships, the authors highlight the importance of understanding the theoretical foundations of service-learning pedagogy and PAR methods, and advocate for the incorporation of exploratory site visits, pre-departure preparation for both students and faculty, critical reflection, efforts to ensure reciprocal benefits, and ongoing outcomes assessment.

When mixed-gendered student teams collaborate on technical writing tasks, a single male often emerges as the group computer expert. The effects of this trend on perceptions of workload are unknown. This article reports the results of a study in which 12 mixed-gendered teams answered questionnaires on the division and perceptions of labor in their teams. Detailed case studies of four teams supplement the questionnaires. Findings suggest that computer work was highly visible, highly valued, and dominated by men. By contrast, writing was less visible and selectively recognized. Some men were credited with strong writing skills even though they did not produce writing for the project. Moreover, some students explicitly leveraged their computer expertise to avoid writing; furthermore, these computer experts rarely shared technical expertise with others in the context of the team project.

Receiving innovative end user feedback on an information system is essential for acquiring further development ideas. The feedback gathering method should encourage end users to freely bring out new ideas. The method should be repeatable and transferable to allow its use in various contexts. We employ the principles of collaboration engineering using so-callled thinkLets as building blocks to construct a feedback gathering process. We apply the principles for receiving new development ideas for a multi-university student information system in Finland. We reflect on the experiences and give insights on applying two alternative processes in a complex organizational context.

Electronic collaboration has become a driver for productivity as organizations develop linkages for the planning, sourcing, and execution of goods and services. These organizations require mechanisms to harness the diverse and personalized intellectual resources that are distributed across the world. While electronic collaboration technologies have made it possible to harness intellectual resources across space and time, knowledge management is locked in a paradox of perception-the more valuable a knowledge resource is seen to be, the less it is shared. This paper develops a framework for the activation of knowledge that relies on a view of knowledge-as-identity. The analysis of a case study reveals "activation conditions" that delineate processes in which electronic collaboration technologies can be most effective. This has implications for the creation of collaborative work environments that enhance knowledge activation in organizations.

This article provides an introduction to the special issue on Expanding the Boundaries of E-Collaboration. It presents an operational definition of the term e-collaboration, and a historical review of the development of e-collaboration tools and related academic research. That is followed by an introductory development of the notion of e-collaboration boundaries. The article concludes with a summarized discussion of the articles published in the special issue.

As virtual teams constitute an important and pervasive organizational structure, research with the aim of improving the effectiveness of these teams is vital. Although critical topics such as conflict, coordination and trust are being addressed, research on creativity in virtual teams has been quite limited. Given that creative solutions to complex problems create and sustain a firm's competitive advantage, an investigation of creativity in virtual teams is warranted. The goal of the current study is to explore the influences on creativity in asynchronous virtual teams. Predicated upon grounded theory, this exploration is accomplished through an in-depth qualitative analysis of the team communication transcripts of ten virtual teams. Teams were composed of graduate students who interacted solely via an asynchronous, computer conferencing system to develop the high-level requirements and design for a new innovative product. Significant inhibitors to the creative performance of virtual teams included dominance, domain knowledge, downward norm setting, lack of shared understanding, time pressure, and technical difficulties. Significant enhancers to creativity included stimulating colleagues, the existence of a variety of social influences, a collaborative team climate, and both the surfacing and reduction of equivocality.

There has been a proliferation of competing explanations regarding the inconsistent results reported by the e-collaboration literature since its inception. This study advances another possible explanation by investigating the range of multilevel issues that can be encountered in research on the use of synchronous or asynchronous group support systems. We introduce concepts of levels of analysis from the management literature and then examine all empirical studies of e-collaboration from seven information systems journals for the period 1999-2003. We identified a total of 54 studies of e-collaboration in these journals, and after excluding 18 nonconforming studies - those that were primarily conceptual, qualitative, or exploratory only-we analyzed the levels of analysis issues in the remaining 36 empirical studies. Based on our analysis and classification of these studies into six different clusters according to their levels of analysis, we found that a majority of these studies contain one or more problems of levels incongruence that cast doubts on the validity of their results. It is indeed possible that these methodological problems are in part responsible for the inconsistent results reported in this literature, especially since researchers' frequent decisions to analyze data at the individual level - even when the theory was formulated at the group level and when the research setting featured individuals working in groups -may very well have artificially inflated the authors' chances of finding statistically significant results. Based on our discussion of levels of analysis concepts, we hope to provide guidance to empirical researchers who study e-ollaboration.

In this paper we investigate the effects that team size has on geographically distributed team behavior and technology choice. We report results from a survey of distributed team members conducted within a large, multinational technology manufacturing organization. Responses indicate that members of smaller teams participated more actively on their team, were more committed to their team, were more aware of the goals of the team, had greater awareness of other team members, and were in teams with higher levels of rapport. Larger teams are more conscientious than smaller teams in preparing meeting agendas. Team size was also associated with different technology choice: larger teams adopted technology to support the coordination of asynchronous work, while smaller teams adopted technology that primarily supported collaboration. We discuss the implications of distributed team size for team performance and technology adoption.

This paper presents a cross-case comparison of experiences from organizational adoption and use of e-collaboration technologies in two large, global companies. Challenges in the global implementation process were found to increase with the organizational and geographical scope of the implementation, level of autonomy in the adoption process, cultural diversity, technological heterogeneity, and the level of work process support embedded in the system. Alignment with existing collaborative work practices resulted in faster adoption of the technological solution. Highly competitive conditions restricted the resources available for training and experience transfer between projects. Clients' preferences for co-located project operations served as a potential barrier to the very concept of global e-collaboration. The study increases our understanding of the adoption and use of permanent e-collaboration infrastructures at the organizational level, thus expanding the focus of global e-collaboration research beyond the level of ad hoc, virtual teams.

Interclass collaboration in the context of an in-depth interdisciplinary discussion and analysis of global problems yields significant benefits in the development of ESL students’ sense of efficacy, their literacy, and their critical thinking skills.

There has been a proliferation of competing explanations regarding the inconsistent results reported by the e-collaboration literature since its inception. This study advances another possible explanation by investigating the range of multilevel issues that can be encountered in research on the use of synchronous or asynchronous group support systems. We introduce concepts of levels of analysis from the management literature and then examine all empirical studies of e-collaboration from seven information systems journals for the period 1999-2003. We identified a total of 54 studies of e-collaboration in these journals, and after excluding 18 nonconforming studies - those that were primarily conceptual, qualitative, or exploratory only-we analyzed the levels of analysis issues in the remaining 36 empirical studies. Based on our analysis and classification of these studies into six different clusters according to their levels of analysis, we found that a majority of these studies contain one or more problems of levels incongruence that cast doubts on the validity of their results. It is indeed possible that these methodological problems are in part responsible for the inconsistent results reported in this literature, especially since researchers' frequent decisions to analyze data at the individual level - even when the theory was formulated at the group level and when the research setting featured individuals working in groups -may very well have artificially inflated the authors' chances of finding statistically significant results. Based on our discussion of levels of analysis concepts, we hope to provide guidance to empirical researchers who study e-ollaboration.

Creating a community history Web site is a way for technical communication practitioners, students, and teachers to improve their expertise while performing a valuable public service. Developers of this kind of Web site combine personal interest in the history and culture of their chosen communities with professional interest in a wide range of skills: for example, online research, Web site design, creation of artwork, photography, graphics editing, collaboration, professional/technical writing, as well as site publication and promotion. Technical communicators working on community history Web sites enjoy creative freedom that makes these projects especially engaging and fun. While learning about subjects of particular interest and improving professional skills, developers gain the satisfaction of trying to help communities increase civic pride and heritage tourism. Also, the technical communication profession benefits when its members demonstrate good citizenship to employers, other constituencies, and the public.

As a response to research about both the work space of professional writers and the pedagogy using workplace simulations, a professional writing course was adapted for a high-tech conference room equipped with electronic meeting tools. This experiment improved students’ learning of course content, which included collaborative writing strategies, project management, and teamwork; research methods; presentation and design skills; and organizational culture and professional development. Students also better understood workplace realities and distinctions between academic and workplace environments. In addition, the experiment facilitated students’idea sharing and communication as well as their preparation for transitioning to the workplace. The teaching experience was more creative and rewarding, too.

Abstract To assess how rhetoric is positioned in English and communications programs, I review surveys of undergraduate majors, including my own survey of a stratified sample of one hundred four‐year institutions. I also analyze the statements of purposes from varied departments. While discussions of rhetorical studies tend to be defined in terms of departmentalized disciplines, the relations between fields such as English and communications vary by types of institutions, with joint programs more common in smaller colleges and rhetoric and composition courses more pervasive in public institutions. Such situational factors need to be assessed in order to develop a more rhetorical stance on the collaborative capacities of rhetorical studies in English and communications. The pragmatics of the two disciplines differ in ways worth noting if rhetoricians in the two fields are to collaborate more productively.

The author suggests that Saul Alinsky’s concept of community organization, a theory of action devised for neighborhoods rather than for higher education, might offer a new model of service-learning, and describes the Community Educators’ Collaborative at Temple University as one example of how such a model might work.

Nicolases book, Writing Groups Inside and Outside the Classroom , I am still marveling at the impressive array of writing-group contexts represented by the articles included in this edited volume. As a writing center director whose program has made several fledgling (mostly failed) attempts at facilitating group work, I began the book eagerly, expecting an authoritative prescription for structuring meaningful writing-group experiences. When no such prescription emerged in the reading, however, I quickly adjusted my expectations. At times frustrated and at others enchanted by the scrumptious complexity, I savored the book as a meal, one layered with flavors that enrich my appreciation of writing groups in all their manifestations.