All Journals

357 articles
Year: Topic: Clear
Export:
empirical research ×

July 2011

  1. Help Seeking and Writing Performance among College Students: A Longitudinal Study
    Abstract

    Adaptive help seeking and self-efficacy have been examined extensively over the last 20 years, but few studies have investigated their role in writing center tutoring, which has become an important component of process-oriented writing instruction. Using data collected over an 8-year period, this study analyzes the effect of writing self-efficacy (assessed using established self-efficacy scales) and help-seeking behavior (measured by frequency of writing center visitation) on writing performance as measured by composition grades. Participants were 671 undergraduates, approximately half of whom were international students for whom English was a second or third language. Data analyses showed an inverse correlation between self-efficacy and help-seeking behavior. In addition, high levels of help-seeking behavior resulted in better performance in composition classes, especially for the ESL participants; indeed, this behavior was the strongest predictor of success.

    doi:10.17239/jowr-2011.03.01.1
  2. Visualizing Banking and Financial Products: A Comparative Study of Chinese and American Practices
    Abstract

    This study examines the visual rhetoric used in Chinese and American promotional business communication. Comparing banking and financial product brochures published in the two countries, the study finds similar as well as different visual strategies. Most importantly, the Chinese samples frequently use visual metaphors, whereas the American samples hardly do. Prompted by this finding, I review relevant literature on visual metaphors and examine their structures and rhetorical functions. In addition, the study suggests that buyer images and cartoon images are used differently in the two countries, whereas product-related images are used similarly. I explore the contextual and cultural roots of these findings and offer suggestions on how to visually communicate with the Chinese audience and other international audiences.

    doi:10.2190/tw.41.3.e

January 2011

  1. Generic Variations and Metadiscourse Use in the Writing of Applied Linguists: A Comparative Study and Preliminary Framework
    Abstract

    Thanks to the recent developments in the theory of academic discourse analysis, it is now increasingly accepted that negotiation of academic knowledge is intimately related to the social practices of academic communities. To underpin this position and to reveal some of the ways this is achieved, this article analyzes a relatively wide spectrum of academic texts (20 research articles, 20 handbook chapters, 20 scholarly textbook chapters, and 20 introductory textbook chapters) in applied linguistics. The authors show here the importance of establishing social relationships in academic arguments, suggest some of the ways this is achieved, and indicate how the social and institutional differences that underlie production and reception of different academic genres influence the ways metadiscourse is shaped in academic communication.

    doi:10.1177/0741088310387259

October 2010

  1. Designing From Data: Rhetorical Appeals in Support of Design Decisions
    Abstract

    This case study investigates how a group of novice technical communicators used appeals to support their design decisions during group meetings. The results of this ethnographic study suggest that although these technical communicators were well acquainted with user-centered design (UCD) concepts and claimed to actively practice UCD, their appeals often did not reference data collected within user-centered research and instead referenced designer-centric appeals to support their claims. This group’s overall use of appeals to support their design decisions suggests that more empirical study into UCD theory and practice as well as students’ argumentation skills is warranted.

    doi:10.1177/1050651910371197

September 2010

  1. Ethos, Pathos, Logos, Kairos: Using a Rhetorical Heuristic to Mediate Digital-Survey Recruitment Strategies
    Abstract

    How might the rhetorical strategies of ethos, pathos, logos, and kairos play a mediational, intervening role in the successful administration of online surveys? What are the general costs and benefits of conducting survey research? Based on the activity of administering an online survey ( N = 334) testing knowledge and understanding of US copyright law among digital writers (both students and teachers) in US technical and professional writing (TPW) programs, I blend Rhetorical Theory with Activity Theory by conducting a rhetorical analysis within an Activity Theory paradigm. I posit that a rhetorically informed heuristic mediates between the researcher and potential participants when the researcher attempts to recruit individuals to respond to an online survey.

    doi:10.1109/tpc.2010.2052856

August 2010

  1. Frans van Eemeren, Bart Garssen, & Bert Meuffels: Fallacies and Judgments of Reasonableness: Empirical Research Concerning the Pragma-Dialectical Discussion Rules
    doi:10.1007/s10503-010-9183-6

May 2010

  1. Bullshit in Academic Writing: A Protocol Analysis of a High School Senior’s Process of Interpreting Much Ado about Nothing
    Abstract

    This article reports a study of one high school senior’s process of academic bullshitting as she wrote an analytic essay interpreting Shakespeare’s Much Ado about Nothing. The construct of bullshit has received little scholarly attention; although it is known as a common phenomenon in academic speech and writing, it has rarely been the subject of empirical research. This study is comprised of a protocol analysis of one writer as she attempted to produce an academic essay on a topic in which her understanding of the play’s content was insufficient for the task of producing the essay. The coding system identified subcodes within the major categories of content, genre, and process that enabled the researchers to infer what is involved in academic bullshitting. The analysis found that, in the absence of sufficient content knowledge, a writer familiar in discourse conventions may employ knowledge of the genre of academic writing and processes for producing generic features to create the impression that her content knowledge is adequate. The study concludes with a discussion of the phenomenon of academic bullshitting and its implications for teaching and learning academic writing.

    doi:10.58680/rte201010848

April 2010

  1. Subordinated clauses usage and assessment of syntactic maturity: A comparison of oral and written retellings in beginning writers
    Abstract

    The present longitudinal study aims to explore possible syntactic complexity differences between oral and written story retellings produced by Spanish speaking children at the end of the 1st and 2nd grades of primary education. It is assumed that differences between oral and written modalities can be found due in part to the cognitive demands of low level writing skills. Indeed, it has been observed that written texts produced by children are shorter and of lower quality than oral ones (Berninger, et al., , 1992; Berninger & Swanson,1994). However, how the transcription skills might constrain the syntactic complexity of children's written texts is not well established.The children (N=163) that participated in this study were attending three different schools located in Córdoba Province, Argentina. The children were examined at the end of the 1st and 2nd year of primary education. The oral and written retellings were analyzed using Length, T- unit number and Syntactic Complexity Index (SCI) (Hunt, 1965; 1970). The analysis of children's productions showed differences between grades and modalities. The differences between modalities were found in text Length and T-unit, but not in SCI. These results suggest that transcription skills do not affect syntactic performance. Nevertheless, a more detailed analysis revealed differences between groups. Possible restrictions of the original text on children's performance were also observed. The implications and the scope of the SCI and units used for the analysis are furthered discussed.

    doi:10.17239/jowr-2010.02.01.2
  2. Disaster Preparedness Information Needs of Individuals Attending an Adult Literacy Center : An Exploratory Study
    Abstract

    Being prepared with accurate, credible, and timely information during a disaster can help individuals make informed decisions about taking appropriate actions. Unfortunately, many people have difficulty understanding health and risk-related resources. This exploratory, mixed methods study assessed disaster information-seeking behaviors and comprehension of public health disaster preparedness resources by individuals at an adult literacy center. A convenience pilot sample of 20 adult learners (mean age: 53.1) was recruited. Health literacy was assessed using Newest Vital Sign (NVS) and modified Cloze (multiple choice) tests on biological terrorism and avian influenza information. In-person interviews were conducted to determine participants’ knowledge, perceptions, and information needs about disasters. Thematic analysis of interviews was conducted using NVivo7. Mean NVS was 3.11/6.00 implying limited health literacy. Mean Cloze scores revealed marginal disaster comprehension (avian flu: .46/1.00; biological terrorism: .48/1.00). Over half of participants with inadequate Cloze comprehension self-rated their understanding as “good.” Key themes emerging from interviews were: multiple perceptions about disasters, limited access to preparedness resources, need for visuals and plain language information, and importance of knowing where to go during a disaster. Study findings advocate for multimedia, plain language, and visual communication to influence adult learners’ literacy practices and self-efficacy in interpreting instructions and acting appropriately in preparing for and responding to disasters.

    doi:10.25148/clj.4.2.009442

January 2010

  1. Investigating learners’ use and understanding of peer and teacher feedback on writing: A comparative study in a Chinese English writing classroom
    doi:10.1016/j.asw.2010.01.002

December 2009

  1. Reconceptualizing Analysis and Invention in a Post-Technê Classroom: A Comparative Study of Technical Communication Students
    Abstract

    Technical communication pedagogy often uses two distinct processes to help students construct user-centered documents: audience analysis and invention. However, posthuman contexts, such as virtual reality, challenge traditional methods for audience analysis and invention. In virtual environments, knowledge is constructed by and through embodied interactions with people, technologies, spaces, and ideas—and the dual processes of analysis and invention are conflated. In this article, I present data from a semester-long comparative study between two technical communication courses. Students in both courses created instructions for filming in a virtual environment, but students from only one of these courses experienced the space/place of virtual reality. The data emphasize the importance of embodied experiences in technical communication pedagogy and practice.

    doi:10.1080/10572250903373056

August 2009

  1. A Longitudinal Study of Consequential Transitions in the Teaching of Literature
    Abstract

    This four-year longitudinal study examines the transitions of an early-career teacher from her completion of a graduate program with English certification (grades 7-12) into teaching literature in an urban high school. Our central question was how Beth’s pedagogical knowledge was shaped over time by her consistent efforts to enact two key principles: (1) the centrality of students’ meaning making and (2) the need to maintain high academic expectation for all students. The tensions that resulted from her department’s stances toward these principles led to consequential transitions (Beach, 1999, 2003) for Beth’s learning and development. An activity-theoretical analysis showed that over time Beth’s development was shaped by the values, experiences, and practices of other teachers in her immediate professional communities and in contexts external to the department. Rather than relying on a single activity setting, Beth’s pedagogical knowledge and practices developed out of an interweaving of conceptual and practical tools based on the constructivist principles of her teacher education program, her deepening knowledge of English studies, her students’ learning, her enactment of new teaching practices, and her involvement in this longitudinal research project. This study raises questions regarding stage theories of teacher learning and development, suggests a horizontal notion of teacher development grounded in sociocultural theory, and provides evidence for the positive and lasting effects of teacher education and reflective practice.

    doi:10.58680/rte20097246

June 2009

  1. Creating online surveys: some wisdom from the trenches tutorial
    Abstract

    <para xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"> With the advent of handy internet building tools, online surveys are becoming a promising alternative to traditional paper- and mail-based surveys to collect data for survey research. While conducting online surveys has its advantages, it comes with a unique set of challenges. Leveraging our experience in developing multiple online surveys, we highlight some of the critical issues of the process. This tutorial provides insights to develop and conduct online surveys effectively. In a step-by-step process, we offer recommendations to researchers at various decision stages of developing an online survey, from initial planning through the final data-collection phase. </para>

    doi:10.1109/tpc.2009.2017986

April 2009

  1. Composition Studies, Professional Writing and Empirical Research: A Skeptical View
    Abstract

    This article builds upon the work of Richard Haswell's “NCTE/CCCC's Recent War on Scholarship” by providing an alternative framework for empirical inquiry based on principles of skepticism. It examines the literature relating to empirical research and argues that one of the issues at hand is the perceived link of empirical research to positivism, which clashes with the dominant social constructivist paradigm. It draws upon classical rhetoric and the work of radial empiricist William James to formulate an alternative framework for empirical research based on skeptical principles.

    doi:10.2190/tw.39.2.e

February 2009

  1. Responses:Response to “‘Mistakes Are a Fact of Life’: A National Comparative Study” by Andrea A. Lunsford and Karen J.Lunsford
    Abstract

    Tracy Santa and Harvey Wiener have each written a commentary on Andrea A. Lunsford and Karen J. Lunsford’s article Mistakes Are a Fact of Life: A National Comparative Study, which appeared in the June 2008 issue of CCC.

    doi:10.58680/ccc20096974

October 2008

  1. Information Technologies as Discursive Agents: Methodological Implications for the Empirical Study of Knowledge Work
    Abstract

    Work activities that are mediated by information rely on the production of discourse-based objects of work. Designs, evaluations, and conditions are all objects that originate and materialize in discourse. They are created and maintained through the coordinated efforts of human and non-human agents. Genres help foster such coordination from the top down, by providing guidance to create and recreate discourse objects of recurring social value. From where, however, does coordination emerge in more ad hoc discursive activities, where the work objects are novel, unknown, or unstable? In these situations, coordination emerges from simple discursive operations, reliably mediated by information and communication technologies (ICTs) that appear to act as discursive agents. This article theorizes the discursive agency of ICTs, explores the discursive operations they mediate, and the coordination that emerges. The article also offers and models a study methodology for the empirical observation of such interactions.

    doi:10.2190/tw.38.4.b

September 2008

  1. Grassroots: Supporting the Knowledge Work of Everyday Life
    Abstract

    This article introduces a simple mapping tool called Grassroots, a software product from a longitudinal study examining the use of information communication technologies and knowledge work in communities. Grassroots is an asset-based mapping tool made possible by the Web 2.0 movement, a movement which allows for the creation of more adaptable interfaces by making data and underlying database structures more openly available via syndication and open source software. This article forwards three arguments. First is an argument about the nature of the knowledge work of everyday life, or an argument about the complex technological and rhetorical tasks necessary to solve commonplace problems through writing. Second is an argument about specific technologies and genres of community-based knowledge work, about why making maps is such an essential genre, and about why making asset maps is potentially transformative. Third is an argument about the making of Grassroots itself; a statement about how we should best express, test, and verify our theories about writing and knowledge work.

    doi:10.1080/10572250802324937

August 2008

  1. Comments on ‘Arguing ‘for’ the Patient. Informed Consent and Strategic Maneuvering in Doctor–Patient Interaction’
    Abstract

    Schulz and Rubinelli's project 'Informed consent and strategic maneuvering in doctor-patient interaction' provides an excellent opportunity for studying argumentation in a specific institutional context because a medical consultation is a special communicative activity type that may involve argumentative discussion. Before engaging in empirical research regarding such a consultation it is necessary to make a conceptional analysis of this type of doctor-patient interaction. One first needs to give a general characterization of the type of interaction concerned: what is the structure of the interaction in a doctor-patient consultation in terms of speech acts, role taking and time constraints? For doing so a better understanding is required of the type of difference of opinion that will be at issue in such a consultation. What type of standpoint initiates the discussion? Which parts can be distinguished in the activity type of medical consultation and which of them are typically or potentially argumentative? What are the roles of the two participants in each of these cases? Is it the doctor or the patient who initiates the discussion by putting forward a standpoint or can this be done by either of them?

    doi:10.1007/s10503-008-9085-z

June 2008

  1. Agile methods survey
    Abstract

    research-article Agile methods survey Share on Author: Gloria Reece Milledgeville, GA Milledgeville, GAView Profile Authors Info & Claims Communication Design Quarterly ReviewVolume 9Issue 2June 2008 pp 16–20https://doi.org/10.1145/2180838.2180840Published:01 June 2008 0citation143DownloadsMetricsTotal Citations0Total Downloads143Last 12 Months5Last 6 weeks1 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access

    doi:10.1145/2180838.2180840
  2. “Mistakes Are a Fact of Life”: A National Comparative Study
    Abstract

    This essay reports on a study of first-year student writing. Based on a stratified national sample, the study attempts to replicate research conducted twenty-two years ago and to chart the changes that have taken place in student writing since then. The findings suggest that papers are longer, employ different genres, and contain new error patterns.

    doi:10.58680/ccc20086677

March 2008

  1. Information Modalities for Procedural Instructions: The Influence of Text, Pictures, and Film Clips on Learning and Executing RSI Exercises
    Abstract

    <para xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"> Much of the empirical research on the effectiveness of different instructional designs has focused on declarative tasks, where a learner acquires knowledge about a certain topic. It is unclear to what extent findings for learning declarative tasks (which are not consistent on all aspects) carry over to learning procedural tasks, where a learner acquires a certain skill. In this paper, we describe an experiment studying a specific kind of procedural instructions, namely exercises for the prevention of repetitive strain injury (RSI), taking information modality (text versus picture versus film clip) and difficulty degree of the exercises (easy versus difficult) into account. In the experiment, participants had to learn RSI exercises and were asked to execute them. The results showed that an instruction in a picture lead to the shortest learning times followed by an instruction in a film clip. An instruction in text led to the longest learning times. For the amount of practicing the exercises during the learning phase, it was found that the participants in the film clip condition hardly engaged in practicing the exercises during the learning phase. The participants in the picture condition engaged in a moderate amount of practicing of the exercises during the learning phase. The participants in the text condition engaged in the most practicing during the learning phase. The results concerning the execution times showed that an instruction in a picture led to the lowest execution times followed by an instruction in a film clip. The instruction in text led to longest execution times. Finally, for the amount of correctly executed exercises, it was found that learning from a film clip led to the highest learning performance, both for easy and for difficult exercises. Learning from an instruction in text led to a fairly good learning performance, both for easy and difficult exercises. Learning from a picture led to a good learning performance for the easy exercises, but the performance dropped for the difficult exercises. </para>

    doi:10.1109/tpc.2007.2000054
  2. The Socially Driven Life Cycle of Academic Scholarship: A Longitudinal Study of Six Electronic Journals
    Abstract

    Early studies of electronic journals (e-journals) viewed the web as a technological discontinuity that would deem traditional academic publishing null. This article uses the industry life cycle framework as a lens to examine the formation of academic e-journals. The article proposes five factors affecting the academic publishing dominant design selection process, and examines these factors against six longitudinal case studies. The study concludes that from technical/functional, economic and market perspectives, e-journals are superior to paper journals (p-journals). However, academic social norms and the managerial processes needed to establish and maintain e-journals are more influential on their formation than the capabilities provided by the new technology. In addition, the long-term sustainability and survivability of e-journals depend on the administrative and managerial processes established by its management team. This study demonstrates that although the web enables a large number of new entrants and a variety of business and technical models, e-journals are a competency-enhancing innovation that relies on the existing expertise of professional publishers and the journal's ability to support the social and cultural needs of academia.

    doi:10.1109/tpc.2007.2000045
  3. Agile methods survey
    Abstract

    research-article Share on Agile methods survey Author: Gloria Reece Milledgeville, GA Milledgeville, GAView Profile Authors Info & Claims Communication Design Quarterly ReviewVolume 9Issue 1March 2008 pp 8–11https://doi.org/10.1145/2180835.2180836Online:01 March 2008Publication History 0citation83DownloadsMetricsTotal Citations0Total Downloads83Last 12 Months2Last 6 weeks0 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my Alerts New Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access

    doi:10.1145/2180835.2180836

January 2008

  1. The Protean Shape of the Writing Associate's Role: An Empirical Study and Conceptual Model
    doi:10.37514/atd-j.2008.5.2.07
  2. Implicature, Pragmatics, and Documentation: A Comparative Study
    Abstract

    This study investigates the link between the linguistic principles of implicature and pragmatics and software documentation. When implicatures are created in conversation or text, the listener or reader is required to fill in missing information not overtly stated. This information is usually filled in on the basis of previous knowledge or context. Pragmatics, the study of language use in context, is concerned with the situational aspects of language use that, among other things, directly affect implicatures required of the reader. I investigate how two manuals for the same software product can be analyzed on the basis of implicature and pragmatics. One is an original copy of the documentation that came with the product, the other an after-market manual. Results show that the aftermarket manual requires far fewer implicatures of the reader and does a better job of providing pragmatically helpful information for the user.

    doi:10.2190/tw.38.1.c

December 2007

  1. IEEE Transactions on Professional Communication: Looking to the Past to Discover the Present
    Abstract

    <para xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink"> Discipline maturity and, more often, discipline development are recurrent themes in technical and professional communication scholarship. This paper reviews 25 years of the <emphasis emphasistype="smcaps">IEEE Transactions on Professional Communication</emphasis> in terms of how and who creates knowledge. Specifically, we identify methods used by whom in an attempt to explore how the journal has developed complexity. We posit that the journal has evolved from describing practice to positing theory and finally to employing empirical research methods to evaluate theoretical application. </para>

    doi:10.1109/tpc.2007.908718

October 2007

  1. Business Communication Needs: A Multicultural Perspective
    Abstract

    How should we teach international business communication? What role can multiculturalism play in the business communication classroom? Can we identify a set of business communication requirements that are valid across different cultures? This article enters this discussion by presenting a small empirical study of the business communication needs expressed by postgraduate students in a North Cyprus university and comparing it to similar studies conducted in the United States and Singapore. The findings reveal some interesting correspondences between the needs expressed by students in these different countries. In addition, the multicultural environment of the North Cyprus university studied suggests that multicultural interaction increases students' sensitivity to the need for a nonethnocentric approach to international communication. The findings also indicate that respondents in multicultural settings may be more inclined to engage in groupthink because of their heightened awareness of cultural differences and their wish to avoid conflict.

    doi:10.1177/1050651907304029

May 2007

  1. Confucius's Virtue-Centered Rhetoric: A Case Study of Mixed Research Methods in Comparative Rhetoric
    Abstract

    Abstract This paper employs mixed methods, namely, corpus linguistic and rhetorical analysis methods, to examine Confucius's theory on language, persuasion, and virtue as reflected in the Analects. The triangulation of methods allows in-depth analysis of Confucius's use of key concepts surrounding the language—virtue relationship and the way these concepts operate in different levels of persuasion. The study shows Confucius's theory as a virtue-centered rhetoric. For him, virtuous conduct, rather than artful words, should be employed as the primary persuasive tool.

    doi:10.1080/07350190709336706

February 2007

  1. Peer Review Re-Viewed: Investigating the Juxtaposition of Composition Students’ Eye Movements and Peer-Review Processes
    Abstract

    While peer review is a common practice in college composition courses, there is little consistency in approach and effectiveness within the field, owing in part to the dearth of empirical research that investigates peer-review processes. This study is designed to shed light on what a peer reviewer actually reads and attends to while providing peer-review feedback.

    doi:10.58680/rte20076015

January 2007

  1. Guest Editors' Introduction: Online Teaching and Learning: Preparation, Development, and Organizational Communication
    Abstract

    Click to increase image sizeClick to decrease image size Additional informationNotes on contributorsBeth L. HewettBeth Hewett is Coeditor of the online journal Kairos: Rhetoric, Technology, Pedagogy and a consultant with the NCTE Professional Development Consultant Network. She recently coedited Technology and English Studies: Innovative Professional Paths with James A. Inman. Her current research includes online writing instruction, instant messaging, and the rhetoric of the eulogy.Christa Ehmann PowersChrista Ehmann Powers is Vice President of Education for Smarthinking, Inc., an online learning company. She recently coauthored Preparing Educators for Online Writing Instruction: Principles and Processes with Beth L. Hewett. Christa's current research focuses on online teaching and learning, empirical research methods for online settings, and distance management strategies.

    doi:10.1207/s15427625tcq1601_1
  2. Guest Editors' Introduction: Online Teaching and Learning: Preparation, Development, and Organizational Communication
    Abstract

    Click to increase image sizeClick to decrease image size Additional informationNotes on contributorsBeth L. HewettBeth Hewett is Coeditor of the online journal Kairos: Rhetoric, Technology, Pedagogy and a consultant with the NCTE Professional Development Consultant Network. She recently coedited Technology and English Studies: Innovative Professional Paths with James A. Inman. Her current research includes online writing instruction, instant messaging, and the rhetoric of the eulogy.Christa Ehmann PowersChrista Ehmann Powers is Vice President of Education for Smarthinking, Inc., an online learning company. She recently coauthored Preparing Educators for Online Writing Instruction: Principles and Processes with Beth L. Hewett. Christa's current research focuses on online teaching and learning, empirical research methods for online settings, and distance management strategies.

    doi:10.1080/10572250709336574

October 2006

  1. Using Writing to Structure Agency: An Examination of Engineers' Practice
    Abstract

    A longitudinal study of four engineers shows that moving into positions of authority and responsibility allows them to claim agency within the structure of the organization. However, that structure is less stable than it first appears, and they use writing to try to establish it in a way that will allow them to achieve their goals. Agency seems to consist of the conjunction of discursively established positions in the organization and participants' taking organizational intents as their own.

    doi:10.1207/s15427625tcq1504_1

September 2006

  1. Data-Driven Learning for Translating Anglicisms in Business Communication
    Abstract

    Because English is the lingua franca of world trade, the language of commerce, finance, and economics is characterized by an ever-increasing use of Anglicisms. Polysemic English loan words are particularly problematic in translation, as their meanings do not always match across donor and receptor languages. An Anglicism may, for example, convey a subset of the senses expressed by the same word in English and/or it may convey meanings typically expressed by a synonymous English word. It is no wonder that translator trainees often get into difficulty when having to decide whether and how to translate an English word with an established Anglicism in Italian. This tutorial presents a corpus-based teaching methodology that draws on the data-learning approach devised by Tim Johns and aims to equip translator trainees with a kit of analytical tools for better understanding Anglicisms in cross- and inter-linguistic professional communication so that they can produce accurate and effective translations. After briefly reviewing recent studies of Anglicisms in Italian, I outline the main features of the proposed educational methodology and illustrate how it has been applied to the analysis of the lemma business in the Language for Specific Purposes (LSP) translation classroom.

    doi:10.1109/tpc.2006.880739

July 2006

  1. On Being Less Theoretical and More Technological in Organizational Communication
    Abstract

    This commentary reflects on Mumby and Stohl's essay “Disciplining Organizational Communication Studies.” The author argues that Mumby and Stohl's desire to create a “birth” story for the discipline caused them to overlook two important trends among its scholars that may work to undermine the discipline's relevance: overvaluing theory relative to the empirical study of communication behavior and resisting technology both as a subject and a tool. Organizational communication scholars should work against tendencies to maintain the currency of their research enterprise.

    doi:10.1177/1050651906287256

March 2006

  1. Semantic Network Discussion Representation: Applicability and Some Potential Benefits
    Abstract

    Collaborative tools typically employ linear threading for representing and organizing the contributions of the discussants. We argue that linear representations provide little support for the conceptualization, contextualization, and visualization of the discussion. To address these drawbacks, we propose the usage of semantic networks for representing discussions. In this paper, we demonstrate the applicability of semantic network representation to discussions through the development of a prototype named CollectiveThought. We also test some of the potential benefits of semantic network discussion representation with an empirical study. More specifically, we compare these two modes of discussion representation (i.e., linear versus semantic network) in terms of effects on the communication process as measured by perceived contextualization and on the communication outcome as measured by mutual understanding, using both subjective and objective indicators. The results show that semantic network discussion representation leads to a higher level of perceived contextualization and better mutual understanding.

    doi:10.1109/tpc.2006.870457

January 2006

  1. Professional Academic Writing by Multilingual Scholars: Interactions With Literacy Brokers in the Production of English-Medium Texts
    Abstract

    Scholars around the world are under increasing pressure to publish their research in the medium of English. However, little empirical research has explored how the global premium of English influences the academic text production of scholars working outside of English-speaking countries. This article draws on a longitudinal text-oriented ethnographic study of psychology scholars in Hungary, Slovakia, Spain, and Portugal to follow the trajectories of texts from local research and writing contexts to English-medium publications. Our findings indicate that a significant number of mediators, “literacy brokers,” who are involved in the production of such texts, influence the texts in different and important ways. We illustrate in broad terms the nature and extent of literacy brokering in English-medium publications and characterize and exemplify brokers’ different orientations. We explore what kind of brokering is evident in the production of a specific group of English-medium publications—articles written and published in English-medium international journals—by focusing on three text histories. We conclude by discussing what a focus on brokering can tell us about practices surrounding academic knowledge production.

    doi:10.1177/0741088305283754

December 2005

  1. A Heuristic Approach to Establishing Punctuation Convention in Instant Messaging
    Abstract

    Instant Messaging (IM) features informal writing styles such as the omission of punctuation. Punctuation plays an important role in representing prosody and facilitating syntactic processing during communication. The discrepancy between the recognized importance and actual inadequate usage of punctuation in IM calls for establishing punctuation convention for more effective online communication. The research uniquely reported here addressed two research questions. The first was whether punctuation had an impact on the effectiveness of IM. The results of an empirical study showed that the majority of surveyed participants perceived punctuation to be somewhat important. This led to the investigation of the second research question: how to restore omitted punctuation in instant messaging to help develop punctuation convention effectively? We designed and implemented a technical solution for recovering punctuation based on heuristics rules and an evaluation of this approach showed satisfactory performance. A detailed analysis of punctuation in archived instant messages revealed several patterns of omitted punctuation. The findings of this research not only advance our understanding of the stylistic convention, but also provide positive evidence for establishing punctuation convention in IM. As IM continues to pervade daily communication, punctuation convention in IM deserves closer attention.

    doi:10.1109/tpc.2005.859725
  2. Performing Writing, Performing Literacy
    Abstract

    This essay reports on the first two years of the Stanford Study of Writing, a five-year longitudinal study aimed at describing as accurately as possible all the kinds of writing students perform during their college years. Based on an early finding about the importance students attach to their out-of-class or self-sponsored writing and subsequent interviews with study participants, we argue that student writing is increasingly linked to theories and practices of performance. To illustrate the complex relationships between early college writing and performance, we explore the work of two study participants who are also coauthors of this essay.

    doi:10.58680/ccc20054028

June 2005

  1. The Rebirth of Dialogue: Bakhtin, Socrates, and the Rhetorical Tradition by James P. Zappen
    Abstract

    Reviews 299 son seul guide pour l'étude de la dispositio, et que pour Yelocutio ce sera le seul Hermogène, dont il n'avait pas encore parlé. Laissons ici le fait que ces deux décisions seraient vraiment difficiles à justifier d'un point de vue historique (Du Tronchet se souvient-il encore de Fabri? connaît-il déjà Hermogène?). Le choix de Fabri conduit à des platitudes du côté de la dispositio: nous n'avons pas besoin de lui pour apprendre qu'une lettre a un début, un milieu et une fin, même rebaptisés respectivement «cause», «intention» et «conséquence»; et Vaillancourt ne relève pas que, chez Fabri, la «conséquence», qui est la conclusion du syllogisme, peut se trouver ailleurs qu'à la fin, ce qui est tout l'intérêt de ce vocabulaire. Quant à Hermogène, si ce choix permet de bien plus fines remarques sur Yelocutio, on reste parfois sceptique: caractériser les lettres de Pasquier par la deinotès est ne pas savoir ce que désigne celleci —Pasquier n'est pas «habile» comme Démosthène au seul motif qu'il sait s'adapter à ses correspondants. De façon plus générale, la difficulté fondamentale réside dans l'image de la rhétorique qu'ont les deux ouvrages. Comme de nombreux littéraires aujourd'hui, seiziémistes ou non, leur culture rhétorique se limite à Yelocutio et, dans une moindre mesure, à Yethos. Inversement, ils ne sont pas à l'aise avec la dispositio ou avec les passions, ni même avec l'argumentation ou logos (que Vaillancourt réduit aux exempta et autres autorités). Pour la dispositio, seul La Charité ose deux analyses de lettre complète, d'ailleurs stimulantes (p. 101-106), et pour les passions Vaillancourt appelle amitié (avec renvoi à Aristote, Rhétorique, II, 4) ce qui à l'évidence relève de la gratia (p. 294, «je ne veux en rien estre ingrat...» = Aristote, II, 7). Plus fondamentalement encore, tous deux voient dans l'épistolaire le lieu où il y aura le moins de rhétorique, ce mot même ayant sous leur plume le sens trop convenu de formalismes obligés. La lettre «familière» serait, enfin, un espace de sincérité dénué de toute «rhétorique»: l'extrême du sermo déconstruit, face à l'extrême de Yoratio ou discours construit. Avec un tel présupposé, que démentent constamment et l'époque et les corpus étudiés, il n'est pas pour surprendre qu'on arrive mal à dégager du typologique réutilisable. Redisons pour finir combien ces difficultés mêmes sont instructives, car elles renvoient le lecteur de Rhetorica à une des questions fondatrices de cette revue: jusqu'où peut-on appliquer la rhétorique ancienne à des textes qui a priori en étaient informés de part en part? Francis Goyet Université Stendhal, Grenoble James P. Zappen, The Rebirth of Dialogue: Bakhtin, Socrates, and the Rhetorical Tradition (Albany: SUNY Press, 2004), viii + 229 pp. In the roughly twenty years of scholarship on Bakhtin and rhetorical studies, Rebirth ofDialogue stands as the first and only book-length discussion 300 RHETORICA of dialogue as it informs both the early Socratic dialogues and the work of Mikhail Bakhtin. That rhetorician and Bakhtin scholar Jim Zappen would undertake the project is not surprising, for Bakhtin himself provides the impetus for the comparative study, citing the Socratic dialogue as a protonovelistic genre. Zappen does not, however, simply construct a series of correspondences between the two thinkers' perspectives on dialogue; rather, he examines the Socratic in terms of the Bakhtinian, noting the points at which a Bakhtinian reading of the early dialogues extends and enriches our understanding of them as "testing and contesting and creating" innovative ideas during a tumultuous fifth century bce (32). The opening chapter situates the central question of the relationship be­ tween rhetoric and dialogue within twentieth-century rhetorical and philo­ sophical studies. It also presents a central premise of the argument: the early Socratic dialogues illustrate a significant and complex cultural tension between the arete ("excellence" born of birth, status, and courage) of the Homeric tradition and a newer...

    doi:10.1353/rht.2005.0011

March 2005

  1. A Framework for Analyzing Levels of AnalysisIssues in Studies of E-Collaboration
    Abstract

    There has been a proliferation of competing explanations regarding the inconsistent results reported by the e-collaboration literature since its inception. This study advances another possible explanation by investigating the range of multilevel issues that can be encountered in research on the use of synchronous or asynchronous group support systems. We introduce concepts of levels of analysis from the management literature and then examine all empirical studies of e-collaboration from seven information systems journals for the period 1999-2003. We identified a total of 54 studies of e-collaboration in these journals, and after excluding 18 nonconforming studies - those that were primarily conceptual, qualitative, or exploratory only-we analyzed the levels of analysis issues in the remaining 36 empirical studies. Based on our analysis and classification of these studies into six different clusters according to their levels of analysis, we found that a majority of these studies contain one or more problems of levels incongruence that cast doubts on the validity of their results. It is indeed possible that these methodological problems are in part responsible for the inconsistent results reported in this literature, especially since researchers' frequent decisions to analyze data at the individual level - even when the theory was formulated at the group level and when the research setting featured individuals working in groups -may very well have artificially inflated the authors' chances of finding statistically significant results. Based on our discussion of levels of analysis concepts, we hope to provide guidance to empirical researchers who study e-ollaboration.

    doi:10.1109/tpc.2004.843301

January 2005

  1. A framework for analyzing levels of analysis issues in studies of e-collaboration
    Abstract

    There has been a proliferation of competing explanations regarding the inconsistent results reported by the e-collaboration literature since its inception. This study advances another possible explanation by investigating the range of multilevel issues that can be encountered in research on the use of synchronous or asynchronous group support systems. We introduce concepts of levels of analysis from the management literature and then examine all empirical studies of e-collaboration from seven information systems journals for the period 1999-2003. We identified a total of 54 studies of e-collaboration in these journals, and after excluding 18 nonconforming studies - those that were primarily conceptual, qualitative, or exploratory only-we analyzed the levels of analysis issues in the remaining 36 empirical studies. Based on our analysis and classification of these studies into six different clusters according to their levels of analysis, we found that a majority of these studies contain one or more problems of levels incongruence that cast doubts on the validity of their results. It is indeed possible that these methodological problems are in part responsible for the inconsistent results reported in this literature, especially since researchers' frequent decisions to analyze data at the individual level - even when the theory was formulated at the group level and when the research setting featured individuals working in groups -may very well have artificially inflated the authors' chances of finding statistically significant results. Based on our discussion of levels of analysis concepts, we hope to provide guidance to empirical researchers who study e-ollaboration.

    doi:10.1109/tpc.2005.843301

December 2004

  1. Knowledge Transfer Across Disciplines: Tracking RhetoricalStrategies From a Technical Communication Classroomto an Engineering Classroom
    Abstract

    This article presents findings from an empirical study investigating the transfer of rhetorical knowledge, defined as audience awareness, sense of purpose, organization, use of visuals, professional appearance, and style, between the technical communication and the engineering disciplines. Various data collection methods were used to examine the skills and rhetorical knowledge students learned in a technical communication course and determine whether or not students relied on that knowledge as they completed writing assignments in an engineering course. Also examined was the effect of workplace experiences on shaping students' rhetorical knowledge. This study indicated that students did appear to transfer rhetorical strategies between different contexts, and those strategies were learned in the workplace as well as the classroom.

    doi:10.1109/tpc.2004.840486

November 2004

  1. Developmental Gains of a History Major: A Case for Building a Theory of Disciplinary Writing Expertise
    Abstract

    In literacy and composition studies, efforts to develop data-driven theories of disciplinary writing expertise and of writers’ developmental processes in joining specific discourse communities have so far been limited. This case study, of one writer’s experiences as an undergraduate history major, parses the multiple knowledge domains comprising disciplinary writing expertise and compares his beginning and later work for signs of developmental progress. A conceptual model of five knowledge domains writers must draw upon—discourse-community knowledge, subjectmatter knowledge, genre knowledge, rhetorical knowledge, and writing-process knowledge—is applied to the data both for analysis of the case and for exploring the usefulness of the conceptual model for further empirical and theoretical work. What results is a fuller depiction of the complexities of gaining expertise in any given discourse community, as well as an indication of the importance of educators across all disciplines considering the multi-dimensional and developmental nature of their curricula for building literacy skills.

    doi:10.58680/rte20044467

October 2004

  1. Differential Error Types in Second-Language Students’ Written and Spoken Texts: Implications for Instruction in Writing
    Abstract

    This article reports on an empirical study undertaken at the University of the North, South Africa, to test personal classroom observation and anecdotal evidence about the persistent gap between writing and spoken proficiencies among learners of English as a second language. A comparative and contrastive analysis of speech samples in the study showed a significant higher proportion of morpho-syntactic nonstandard forms in the learners’ written compositions and more nonstandard discourse forms in their oral presentations. As a result, it is argued that this gap may be minimized when learners’written interlanguage variety is used productively as a means toward normative writing proficiency. Recommendations for remedial instruction in second-language writing pedagogy, within the framework of Cummins’s conversational abilities and academic language proficiency, are offered for adaptation in comparable situations.

    doi:10.1177/0741088304270026

September 2004

  1. The Novice as Expert: Writing the Freshman Year
    Abstract

    Why do some students prosper as college writers, moving forward with their writing, while others lose interest? In this essay we explore some of the paradoxes of writing development by focusing on the central role the freshman year plays in this development. We argue that students who make the greatest gains as writers throughout college (1) initially accept their status as novices and (2) see in writing a larger purpose than fulfilling an assignment. Based on the evidence of our longitudinal study, we conclude that the story of the freshman year is not one of dramatic changes on paper; it is the story of changes within the writers themselves.

    doi:10.58680/ccc20043993

March 2004

  1. Need for data-driven instruction of engineering English
    Abstract

    The author emphasizes the role of data-driven corpus-based methodology that promotes the study of natural language on examples of real life language use in teaching English for Specific Purposes (ESP), such as Engineering English. This approach can improve the way Engineering English is taught and add more creativity in ESP classes. In particular, the author demonstrates how vocabulary teaching in the ESP context can benefit from a corpus-based approach. She addresses the issue of technical and sub-/nontechnical vocabulary with characteristic examples from teaching situations in Southeast Asia. It is argued that sub-/nontechnical vocabulary should be given more attention in the ESP classrooms than technical vocabulary. Surprisingly, sub-/nontechnical words seem to cause more problems for ESP students specializing in technical fields than technical terms. It is also claimed that the availability of specialist language corpora and computerized text analysis (i.e., concordancing) programs can help learners acquire what D. Bolinger (1976) called "the prefabs of language," or formulaic multiword units (collocations), for technical and nontechnical uses.

    doi:10.1109/tpc.2004.824296

January 2004

  1. A comparative study of ESL writers’ performance in a paper-based and a computer-delivered writing test
    doi:10.1016/j.asw.2004.01.001

September 2003

  1. Writing Development in the College Years: By Whose Definition?
    Abstract

    Drawing upon their longitudinal study of four undergraduate writers and focusing on the progress of one of them, the authors question assumptions that confuse skills assessment with the measurement of academic and personal development. They argue for a broader view of writing development and a teaching approach that fosters it.

    doi:10.58680/ccc20032735

January 2003

  1. What is "Good"Technical Communication? A Comparison of the Standards of Writing and Engineering Instructors
    Abstract

    This article presents the results of an empirical study comparing writing and engineering instructors' responses to students' technical writing. The study, which identifies a repertoire of 21 categories of response, indicates that the gap between engineering and writing teachers' standards for evaluating technical writing is not as wide as is generally assumed. The differences that do emerge suggest ways that the teachers can learn from each other.

    doi:10.1207/s15427625tcq1201_2

December 2002

  1. Writing in the Real World: Making the Transition from School to Work
    Abstract

    How can we prepare the workforce of tomorrow to meet the increasing writing demand placed upon them in the Information Age? In this text, Anne Beaufort provides a multidimensional response to this critical question. Through analyzing the knowledge domains writers draw upon in specific writing situations, Beaufort illuminates the conditions that contribute to the ongoing development of writing skills. Using findings gathered in a longitudinal study of four women, Beaufort renders an ethnographical account of how writers are socialized into ways of communicating according to the conventions of their workplace. Beaufort offers a view of the developmental process entailed in attaining writing fluency in school and beyond, and the conditions that contribute to acquiring such expertise. Her book illuminates what it takes to foster the flexibility and versatility writers must possess in the workplace of the 21st century.

    doi:10.2307/1512153